Jobs in Canada

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Added 11 mins ago
O
Lead AI Developer
OpenText
Waterloo, ON
- Full-time
We’re looking for a Lead Automation & AI Developer to build intelligent, scalable solutions that automate IT operations, reduce manual effort, and improve reliability. You’ll lead hands-on…
Added 11 mins ago
O
Lead AI Developer
OpenText
Mississauga, ON
- Full-time
We’re looking for a Lead Automation & AI Developer to build intelligent, scalable solutions that automate IT operations, reduce manual effort, and improve reliability. You’ll lead hands-on…
Added 11 mins ago
O
Lead AI Developer
OpenText
Richmond Hill, ON
- Full-time
We’re looking for a Lead Automation & AI Developer to build intelligent, scalable solutions that automate IT operations, reduce manual effort, and improve reliability. You’ll lead hands-on…
Added 11 mins ago
BA
Customer Operations Specialist
Borderless AI
Toronto, ON
- Full-time
We're looking for a Customer Operations Specialist to scale the core operational infrastructure behind customer onboarding, payroll, and payments across multiple countries. In this role,…
Added 41 mins ago
TG
IT Operations Specialist
TalentForce Group
Toronto, ON · North York, ON
- Full-time
Role Summary We are seeking a forward-thinking IT Automation & Infrastructure Lead to transition our IT operations from reactive support to proactive, automated, and AI-driven systems. In…
Added 41 mins ago
VP, Performance Marketing (Paid Media)
Viral Nation Inc.
Canada
…flawlessly execute the strategy built to meet client goals. You will lead the strategy, performance and growth of Viral Nation’s paid and performance marketing business, driving measurable…
Added 56 mins ago
L
Sr. Marketing Data Analyst (Marketing Analytics & Insights)
Lenovo
Markham, ON
- $92,000 to $140,990 CAD / year
…AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions,…
Added 56 mins ago
EC
Profit Centre Manager
EMCO Corporation
Sudbury, ON · Greater Sudbury, Ontario
- Full-time
As a Profit Centre Manager, you will develop and lead all business operations at the Profit Centre. The Profit Centre Manager is accountable for growing the business while sustaining…
Added 56 mins ago
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Senior Vulnerability Management Analyst
BRP
Montreal, QC
- Full-time
Partner with infrastructure, application, cloud, and operations teams to coordinate remediation activities.
Added 56 mins ago
LD
Responsable des opérations administratives | Administrative Operations Manager
Le Dépôt | The Depot
Canada
- Contract
Au Dépôt, les opérations administratives couvrent le bureau, les fournitures, les installations, les véhicules, les systèmes partagés, les contrats et les fournisseurs externes. La personne…
Added 1 hour ago
NC
Client Solutions Architect
Nuvollo Corp.
Toronto, ON
- Full-time
…client relationships. You’ll architect solutions across cloud, infrastructure, networking, and security while helping clients plan where their technology environment needs to go…
Added 1 hour ago
NC
Account Executive - Managed Services, Cloud & Cybersecurity
Nuvollo Corp.
Toronto, ON
- Full-time
Lead discovery conversations to uncover IT challenges, cybersecurity concerns, infrastructure gaps, compliance needs, and managed services opportunities
Added 1 hour ago
EC
Profit Centre Manager
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Sudbury, ON · Greater Sudbury, ON
- Full-time
As a Profit Centre Manager, you will develop and lead all business operations at the Profit Centre. The Profit Centre Manager is accountable for growing the business while sustaining…
Added 1 hour ago
NC
Project Manager, Internal Initiatives
Nuvollo Corp.
Toronto, ON
- Full-time
Lead and coordinate internal projects across HR, Finance, Operations, Technology, and Corporate Services
Added 1 hour ago
Manager, Project Delivery
Edmonton Regional Airport Authority
Nisku, AB
Added 1 hour ago
M
Sr. Specialist (Five 9)
McKesson
Mississauga, ON
- Full-time
…enterprise contact center platforms that support critical healthcare operations. This hands-on engineering role focuses on delivering scalable, secure, and reliable customer engagement…
Added 1 hour ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Corner Brook, NL
- $52,500 CAD / year
- Full-time
Launch Your Career. Learn the Business. Lead Your Own Team.
Added 1 hour ago
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Director Supply Chain Strategy
Ciena
Ottawa, ON
- Full-time
As the global leader in high-speed connectivity, Ciena builds the critical infrastructure powering the AI era. We’re a technology company shaping the future of networking, guided by…
Added 1 hour ago
Site Safety Manager - Industrial & Nuclear Projects
Kiewit
ON · Darlington, ON
The Site Safety Manager will work closely with project leadership, field operations, clients and subcontractors to establish a strong safety culture and ensure work is planned and executed…
Added 1 hour ago
Risk Operations and Visibility Manager
University of Toronto
Toronto, ON
…ability to assess risks and controls of computing systems and operations. Demonstrated broad knowledge of information technology, instructional technology, classroom technology, audiovisual…
Added 1 hour ago
Industrial Controller - Services Canada
Alstom
Saint-Bruno, QC
…metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every…
Added 1 hour ago
D
Senior Manager, Training
Docker
Remote, Canada
- Full-time
- Remote
…providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by…
Added 1 hour ago
A
Senior Analyst - Financial Assessment
AtkinsRéalis
Montreal, QC
- Full-time
Oversee and lead the reporting process of the AtkinsRealis Infrastructure Partners Fund, including preparing and reviewing MD&A, financial reports, financial models, ESG report, and other…
Added 2 hours ago
LD
Manager of Facility Services & Capital Asset Management
Limestone District School Board
Kingston, ON
- Full-time
…Do you have the strategic vision and technical expertise to lead facility operations, capital infrastructure investments, and long-term asset…
Added 2 hours ago
I
Solution Architect - CRM - Senior
isgSearch
Toronto, ON · Greater Toronto Area, Canada
- Contract
Required Skills & Experience - MUST HAVES

Borderless AI

Customer Operations Specialist

Toronto, ON, Canada

Salary Range: $75,000.00 - $90,000.00 · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: Salary Range: $75,000.00 - $90,000.00
Job type: Full-time
Apply by: May 10, 2027
Posting language: English
Posted: Nov 11, 2026

Original job description

About Borderless AI

Our mission is to become the world's most customer-obsessed HR platform.

Borderless AI is a Toronto-headquartered global payroll platform that uses generative AI to automate and speed up how companies onboard, manage and pay their international employees, making it easier to build teams across borders.

We've raised over $35M from investors including Susquehanna and Bernard Arnault (through Aglaé Ventures), and we serve industry leaders such as Telus, The Ritz-Carlton, Mejuri, Ground News and Dunlop.

We partner across the HR ecosystem with companies like ADP, Workday and Paychex. Having reached product-market fit, we're focused on building a profitable, enduring business.

The Opportunity

We're looking for a Customer Operations Specialist to scale the core operational infrastructure behind customer onboarding, payroll, and payments across multiple countries. In this role, you'll own complex cross-functional workflows, identify operational bottlenecks, and build automated systems to drive efficiency. You'll work closely with Product, Engineering, Sales, and our in-country partners.

The ideal candidate is a structured problem solver with experience scaling operations at a high-growth tech platform, marketplace, or fintech. You love turning messy, ambiguous processes into robust, scalable systems and thrive in a fast-paced environment.

Roles & Responsibilities

Own and continuously improve the workflows behind customer onboarding, payroll, payments and the full customer lifecycle across multiple countries
Use data to identify bottlenecks, errors and risks early, then redesign processes so issues don’t repeat
Manage relationships with in-country partners and external providers across time zones to maintain quality, speed and accuracy
Build checks into payments and onboarding workflows that catch errors and risk before they reach customers
Define operational KPIs, build dashboards and analyses, and turn findings into clear recommendations for leadership
Translate customer and operational pain points into clear requirements for Product and Engineering
Lead cross-functional projects from analysis and planning through to rollout

Great Candidates Will Have

At least 5 years of total experience across operations, consulting, or analytics, including 2+ years running operations at a high-growth marketplace, fintech, or scaling startup in areas such as partner operations, risk and fraud, trust & safety, catalog operations or market expansion
A systems mindset, with the ability to design a clear process and build the workflow that enforces it
Strong, structured communication skills and comfort working with Product, Engineering, Sales and leadership
High ownership, comfort with ambiguity and experience in a fast-paced startup environment
Experience writing internal policies and playbooks that enable the team to scale
A degree in commerce, business, economics, finance or a related field; an MBA or PMP is an asset

About the Borderless AI team

We're an early-stage company that values in-person collaboration, working together five days a week at our Toronto HQ
We offer a healthy benefits & perks package, including free lunch every day
We're obsessed with our customers, and they drive most of our decisions
Big challenges don't scare us. We're solving global problems that take creativity, technology and determination. Be part of the impact!
You'll have a high degree of autonomy and trust, backed by real empowerment and support

Thank you for your interest. Only candidates under consideration will be contacted.

Borderless AI is an Equal Employment Opportunity employer. We make hiring decisions based on merit and business needs, and do not discriminate on the basis of race, colour, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth or any other class protected by applicable federal, state, provincial or local law.

Reasonable accommodation is available for qualified individuals with disabilities upon request.

Salary Range: $75,000.00 - $90,000.00

Apply on LinkedIn About employer

More about this job

Responsibilities

Own and improve customer onboarding, payroll, payments, and lifecycle workflows across multiple countries, using data and controls to identify and prevent operational issues. Manage external partners, define and report operational KPIs, translate operational needs into product requirements, and lead cross-functional projects through rollout.

Requirements

Candidates should have at least five years of experience in operations, consulting, or analytics, including two or more years running operations at a high-growth marketplace, fintech, or scaling startup. They should bring a systems mindset, strong communication and project leadership skills, experience creating policies and playbooks, and a degree in commerce, business, economics, finance, or a related field; an MBA or PMP is an asset.

Skills

Operations Management
Customer Onboarding
Payroll Operations
Payments Operations
Process Improvement
Workflow Automation
Data Analysis
KPI Development
Dashboarding
Risk Management
Partner Management
Cross-Functional Project Management
Requirements Gathering
Policy and Playbook Development
Structured Communication
Process Design

Benefits

Free Lunch

Visa sponsorship

Not detected in the job text

Keywords

Global Payroll
Generative AI
Customer Onboarding
Payroll Operations
Payments
Customer Lifecycle
Operational Infrastructure
Workflow Automation
Process Improvement
Operational Bottlenecks
Risk and Fraud
Trust and Safety
Partner Operations
Market Expansion
In-Country Partners
External Providers
Operational KPIs
Dashboards
Data Analysis
Product Requirements
Cross-Functional Projects
Internal Policies
Playbooks
Fintech
Marketplace
High-Growth Startup
ADP
Workday
Paychex
PMP

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Work requirements

Jobs in Canada