Jobs in Canada

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AC
Senior Product Development Engineer – Liquid Cooling
Amphenol Communications Solutions
Markham, ON
- Full-time
Amphenol is seeking a highly skilled and motivated Product Development Engineer to lead the design and development of liquid cooling solutions for front-end I/O connectors that will power…
Added just now
AC
Senior Product Development Engineer – Liquid Cooling
Amphenol Communications Solutions
Markham, ON
- Full-time
Amphenol is seeking a highly skilled and motivated Product Development Engineer to lead the design and development of liquid cooling solutions for front-end I/O connectors that will power…
Added just now
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DevOps Engineer
Kablamo
Toronto, ON
- Full-time
…of AWS. You will collaborate within an exceptionally skilled engineering group delivering high-impact solutions, ranging from cutting-edge AI and emergency response platforms to our…
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Warehouse Manager
BYD North America
Toronto, ON
- Full-time
Develop and introduce automotive accessories based on local market demand, drive sales promotion initiatives, and expand the product portfolio to improve sales performance.
Added just now
AC
Senior Product Development / Mechanical Design Engineer - High Speed Connectors
Amphenol Communications Solutions
Markham, ON
- Full-time
Amphenol is seeking a highly skilled and motivated Senior Product Development Engineer to lead the design and development of OSFP and other high-speed front-end I/O connectors. This role is…
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HT
Director, Global Marketing & Sales Enablement
Husky Technologies
Bolton, ON
- Full-time
Lead a centralized market intelligence and research capability serving Sales, Product Line Management, Strategy, Investor Relations, and executive leadership.
Added just now
GT
Head of Finance
Gastronomous Technologies Inc.
Oakville, ON
- Full-time
Close and reporting. Lead the month-end close for our Canadian parent and US subsidiary, including consolidation and intercompany reconciliation. Deliver timely financial statements and…
Added 30 mins ago
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Principal Software Engineer / Architect – AI – Legal FDE
Thomson Reuters
Toronto, ON
- Full-time
As the senior-most individual contributor on the Forward Deployed Engineering (FDE) team, you will define and drive the technology strategy and roadmap for designing, building, and…
Added 30 mins ago
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Commercial Credit Operations Manager
Stripe
Toronto, ON
- Full-time
As a Credit Operations Manager, you will lead and develop a team of credit operations analysts while setting a strategic vision for scalable, high-quality operations. You will help enable…
Added 30 mins ago
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Senior Analyst - Retail Analytics
lululemon
Vancouver, BC
- Full-time
Work is performed onsite, minimum 4 days per week.
Added 31 mins ago
GV
Chef(fe) de Project - Chaîne d'Approvisionnement/ Supply Chain Leader
GE Vernova
Brossard, QC
- Full-time
…d'initiatives clés - tels que l'Op Tracker, le Purchasing Tracker et l'Engineering Procurement Plan (EPP) - afin d'améliorer l'efficacité globale des…
Added 46 mins ago
NS
Senior Performance Test Lead / Specialist
N2P Systems
Toronto, ON · North York, ON
- $60 to $70 CAD / hour
- Contract
We are seeking a seasoned Senior Performance Testing Specialist / Lead with 8+ years of core performance engineering and load testing experience to drive the non-functional testing strategy…
Added 46 mins ago
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Test Development Engineer
Actalent
Newmarket, ON
- $40 to $60 CAD / hour
- Contract
…deliver them to global production sites, and support local engineering teams during product launches. This is a project-based position within a structured team environment, where you…
Added 46 mins ago
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Central Region Sales Manager
ABB
Milton, ON
- Full-time
The work model is hybrid, with 25% of the time on the road, and one day per week at the office in Milton
Added 46 mins ago
HC
Account Manager
Hilti Canada
Calgary, AB
- Full-time
At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone,…
Added 46 mins ago
LS
Plant Manager
Lock Search Group
Kingsville, ON
- Full-time
Team Leadership: Lead, coach, and develop departmental supervisors, building a strong management team that promotes collaboration, accountability, employee engagement, and continuous…
Added 46 mins ago
RE
Principal Engineer Physical AI Systems Modeling
Renesas Electronics
Ottawa, ON
- Full-time
We are seeking a Principal Engineer (Physical AI - System Modeling) to join the Pathfinding Studio within the Engineering Innovation Office. As a principal contributor, you will define and…
Added 46 mins ago
FC
Lead Process Engineer- Mining & Metals
Fluor Corporation
Vancouver, BC
- Full-time
Minimum twelve (12) years of work-related experience, six (6) years of which must have been in an operating environment within the mining industry;
Added 46 mins ago
Technicien(ne) de tests / Test Technician
OPAL-RT
Montreal, QC
Le poste est en présentiel, 5 jours par semaine
Added 1 hour ago
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Lead Architect, Cloud & AI – Asia
Manulife
Toronto, ON
- Full-time
Lead architecture reviews and provide clear recommendations on significant technology decisions, exceptions, risks, and trade-offs.
Added 1 hour ago
GV
Lead Sourcing Specialist 2 - Commodity Management
GE Vernova
Markham, ON
- Full-time
Lead assigned sourcing initiatives and developed sourcing strategy to drive product lines deflation, sole source elimination, supplier early engagement, supplier on time delivery, supplier…
Added 1 hour ago
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Senior Technical Talent Acquisition Partner (14 Month Contract)
Super.com
Remote, Canada
- $112,000 to $129,000 CAD / year
- Full-time
- Remote
As a Senior Technical Talent Acquisition Partner, you will lead hiring for our Engineering organization, building strong, diverse pipelines for engineers at every level, from early-career…
Added 1 hour ago
ES
PLM Solution Architect
Enterprise Solutions Inc.
Montreal, QC
- Contract
Lead the development team in customizing PLM functionalities, including workflows, user interfaces, and data structures.
Added 1 hour ago
AI
Pega Technical Lead
Apptoza Inc.
Toronto, ON
- Full-time
Pega Certified Lead System Architect (CLSA) on Pega 8.x or above.
Added 1 hour ago
BA
Customer Operations Specialist
Borderless AI
Toronto, ON
- Full-time
…automated systems to drive efficiency. You'll work closely with Product, Engineering, Sales, and our in-country…

Borderless AI

Customer Operations Specialist

Toronto, ON, Canada

Salary Range: $75,000.00 - $90,000.00 · Full-time

Apply on LinkedIn About employer

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Job details

Pay: Salary Range: $75,000.00 - $90,000.00
Job type: Full-time
Apply by: May 10, 2027
Posting language: English
Posted: Nov 11, 2026

Original job description

About Borderless AI

Our mission is to become the world's most customer-obsessed HR platform.

Borderless AI is a Toronto-headquartered global payroll platform that uses generative AI to automate and speed up how companies onboard, manage and pay their international employees, making it easier to build teams across borders.

We've raised over $35M from investors including Susquehanna and Bernard Arnault (through Aglaé Ventures), and we serve industry leaders such as Telus, The Ritz-Carlton, Mejuri, Ground News and Dunlop.

We partner across the HR ecosystem with companies like ADP, Workday and Paychex. Having reached product-market fit, we're focused on building a profitable, enduring business.

The Opportunity

We're looking for a Customer Operations Specialist to scale the core operational infrastructure behind customer onboarding, payroll, and payments across multiple countries. In this role, you'll own complex cross-functional workflows, identify operational bottlenecks, and build automated systems to drive efficiency. You'll work closely with Product, Engineering, Sales, and our in-country partners.

The ideal candidate is a structured problem solver with experience scaling operations at a high-growth tech platform, marketplace, or fintech. You love turning messy, ambiguous processes into robust, scalable systems and thrive in a fast-paced environment.

Roles & Responsibilities

Own and continuously improve the workflows behind customer onboarding, payroll, payments and the full customer lifecycle across multiple countries
Use data to identify bottlenecks, errors and risks early, then redesign processes so issues don’t repeat
Manage relationships with in-country partners and external providers across time zones to maintain quality, speed and accuracy
Build checks into payments and onboarding workflows that catch errors and risk before they reach customers
Define operational KPIs, build dashboards and analyses, and turn findings into clear recommendations for leadership
Translate customer and operational pain points into clear requirements for Product and Engineering
Lead cross-functional projects from analysis and planning through to rollout

Great Candidates Will Have

At least 5 years of total experience across operations, consulting, or analytics, including 2+ years running operations at a high-growth marketplace, fintech, or scaling startup in areas such as partner operations, risk and fraud, trust & safety, catalog operations or market expansion
A systems mindset, with the ability to design a clear process and build the workflow that enforces it
Strong, structured communication skills and comfort working with Product, Engineering, Sales and leadership
High ownership, comfort with ambiguity and experience in a fast-paced startup environment
Experience writing internal policies and playbooks that enable the team to scale
A degree in commerce, business, economics, finance or a related field; an MBA or PMP is an asset

About the Borderless AI team

We're an early-stage company that values in-person collaboration, working together five days a week at our Toronto HQ
We offer a healthy benefits & perks package, including free lunch every day
We're obsessed with our customers, and they drive most of our decisions
Big challenges don't scare us. We're solving global problems that take creativity, technology and determination. Be part of the impact!
You'll have a high degree of autonomy and trust, backed by real empowerment and support

Thank you for your interest. Only candidates under consideration will be contacted.

Borderless AI is an Equal Employment Opportunity employer. We make hiring decisions based on merit and business needs, and do not discriminate on the basis of race, colour, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth or any other class protected by applicable federal, state, provincial or local law.

Reasonable accommodation is available for qualified individuals with disabilities upon request.

Salary Range: $75,000.00 - $90,000.00

Apply on LinkedIn About employer

More about this job

Responsibilities

Own and improve customer onboarding, payroll, payments, and lifecycle workflows across multiple countries, using data and controls to identify and prevent operational issues. Manage external partners, define and report operational KPIs, translate operational needs into product requirements, and lead cross-functional projects through rollout.

Requirements

Candidates should have at least five years of experience in operations, consulting, or analytics, including two or more years running operations at a high-growth marketplace, fintech, or scaling startup. They should bring a systems mindset, strong communication and project leadership skills, experience creating policies and playbooks, and a degree in commerce, business, economics, finance, or a related field; an MBA or PMP is an asset.

Skills

Operations Management
Customer Onboarding
Payroll Operations
Payments Operations
Process Improvement
Workflow Automation
Data Analysis
KPI Development
Dashboarding
Risk Management
Partner Management
Cross-Functional Project Management
Requirements Gathering
Policy and Playbook Development
Structured Communication
Process Design

Benefits

Free Lunch

Visa sponsorship

Not detected in the job text

Keywords

Global Payroll
Generative AI
Customer Onboarding
Payroll Operations
Payments
Customer Lifecycle
Operational Infrastructure
Workflow Automation
Process Improvement
Operational Bottlenecks
Risk and Fraud
Trust and Safety
Partner Operations
Market Expansion
In-Country Partners
External Providers
Operational KPIs
Dashboards
Data Analysis
Product Requirements
Cross-Functional Projects
Internal Policies
Playbooks
Fintech
Marketplace
High-Growth Startup
ADP
Workday
Paychex
PMP

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Work requirements

Jobs in Canada