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Added 5 mins ago
RM
Supervisor, Centralized Scheduling
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Lead or participate in process improvement initiatives that enhance scheduling efficiency, data accuracy, and service quality.
Added 5 mins ago
NI
Warehouse Operations Lead
NFI Industries
Bolton, ON
- Full-time
The Warehouse Operations Lead has general responsibility to assist in coordinating and supervising all warehouse activities on a daily basis. Under the direction of the Operations…
Added 5 mins ago
B
Communications Coordinator
BMO
Toronto, ON · FCP
- Full-time
…thoughts into effective communications solutions. Delivers high quality communications solutions that target audiences can easily access, understand and action that are alignment with…
Added 20 mins ago
AC
Senior Purchasing And Procurement Coordinator
Aston Carter
Burlington, ON
- $75,000 to $85,000 CAD / year
- Full-time
…pricing and commercial terms, and select vendors that meet quality, cost, and delivery…
Added 20 mins ago
SR
Health And Safety Officer
Stellar Recruitment Inc.
Richmond, BC
- $75,000 to $80,000 CAD / year
- Full-time
…procedures, and training records. ISO 9001, ISO 14001, or ISO 45001 Lead Auditor certification, or equivalent, is considered a strong…
Added 20 mins ago
BM
Manager, IT On Site Support
Baker McKenzie
Toronto, ON
- $81,000 to $90,700 CAD / year
The successful candidate will act as a technical subject matter expert, lead technology support initiatives, mentor support team members, and collaborate with regional and global technology…
Added 20 mins ago
CH
Compliance and Analytics Specialist
Cardinal Health
Vaughan, ON · Canada-NSC
- Full-time
Lead and coordinate self-inspections related to critical training requirements and SOP compliance
Added 20 mins ago
FT
Faculty Teaching and Learning Development Consultant
Fanshawe Toronto@ILAC
London, ON
- Full-time
…development strategies that enhance student success and institutional…
Added 20 mins ago
MR
Credit-Free Instructor: Massage Therapy Practicum Courses
Mount Royal University
Calgary, AB
- Part-time
…clinic. This dual responsibility ensures students receive high-quality, hands-on clinical education in a safe, organized, and professional environment. The instructor provides mentorship,…
Added 35 mins ago
VC
Coordinator (RN/RPN) - Resident Care
Vancouver Coastal Health
Vancouver, BC
- $49.2 to $63.47 CAD / hour
- Full-time
…initiative aimed at enhancing nursing practice and strengthening quality of care across the health system. mNPRs set the minimum number of nurses providing care to patients on a given unit.…
Added 50 mins ago
PP
Site Leader/Director of Care - Long Term Care
Park Place Seniors Living
Kelowna, BC
- $110,000 to $120,000 CAD / year
- Full-time
…will play a pivotal role in ensuring the delivery of safe, quality care and services within our Care Home. This position requires a collaborative approach, working with a wide range of…
Added 50 mins ago
T
HR Operations Analyst I
TD
London, ON · Toronto, ON
- Full-time
Support or lead small-scale initiatives, workstreams, testing activities, and operational improvement projects in accordance with established project delivery and change management…
Added 50 mins ago
T
Business Operations Support Lead - TD Asset Management
TD
Toronto, ON
- Full-time
Provides dedicated, high-quality administrative support to one or more executives and their broader function, serving as a trusted point of coordination for schedules, communications,…
Added 50 mins ago
AH
Program Director, SVP, Corporate and Clinical Support Services
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…office, you’ll provide insight into provincial operations and lead the development and evaluation of processes, procedures, and policies that drive organizational success. Politically…
Added 50 mins ago
D
AML Operations Officer
Dexian
Toronto, ON
- $33 to $36 CAD / hour
- Contract
Lead departmental projects: Drive process improvements, system enhancements, and risk mitigation initiatives for CDD operations.
Added 50 mins ago
NR
Associate Buyer
Northern Reflections
Toronto, ON
- Full-time
…passionate team, and a commitment to delivering exceptional style, quality, and…
Added 1 hour ago
HG
Manager Guest Services
Hilton Grand Vacations
ON · ON, Canada
- Full-time
…Front Desk and Night Auditor teams to ensure the standard and quality of services offered meets or exceeds levels established by Hilton Grand…
Added 1 hour ago
LC
Associate Product Manager, Enterprise Initiatives
Loblaw Companies Limited
Brampton, ON
- Full-time
…celebration days, and every day. Through our innovation and quality products, we’re here for our friends, neighbors, family members and…
Added 1 hour ago
Strategic Coordinator, Communications & Business Intelligence
City of Edmonton
AB
…management, and performance evaluation - while serving as the primary lead for branch leadership…
Added 1 hour ago
S
Human Resources Business Partner, HR Services
Sanya’k̓ula
Vancouver, BC
- Full-time
…Agencies/Divisions/Services, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this…
Added 1 hour ago
A
Coordinator, QC QS4 (Contract Role)
Apotex
Toronto, ON · North York, ON
- $42,850 to $71,416 CAD / year
Responsible for keeping accurate inventory of all the resources in the Quality Control storage areas.
Added 1 hour ago
CI
HR Operations Advisor
Calian in Space & Technology
Kingston, ON
- Full-time
In this role, you will deliver high-quality HR services, support global workforce programs and compliance initiatives, contribute to international hiring and mobility activities, and lead…
Added 1 hour ago
CC
Auto Collision Repair Planner
CSN Collision
Pickering, ON
- $50,000 to $100,000 CAD / year
- Full-time
…technicians. Instead of writing simple "guesswork" estimates, you will lead the vehicle blueprinting process - researching OEM procedures, ordering parts accurately, and building a flawless…
Added 1 hour ago
ER
Senior Sales Coordinator
Empire Roofing
Georgetown, ON
- Full-time
At Empire Roofing Corporation, we take pride in quality, safety, and doing things the right way. With operations across Canada and the U.S., our success is built on teamwork,…
Added 1 hour ago
IG
Production Supervisor
Insight Global
Toronto, ON · North York, ON
- Full-time
…pharmaceutical producer, including operators, team leaders, and administrative support staff. This individual will be accountable for safety, quality, productivity, compliance, cost,…

Borderless AI

Manager, Payment Operations

Toronto, ON, Canada

Salary Range: C$80,000 to C$130,000 · Full-time

Apply About employer

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Job details

Pay: Salary Range: C$80,000 to C$130,000
Job type: Full-time
Apply by: Nov 12, 2026
Experience: 5+ years of experience in operations, finance, or a related analytical role at a fast-paced startup, with prior experience managing projects or people.
Posting language: English
Posted: Oct 13, 2026

Original job description

About Borderless AI

We are on a mission to transform HR for everyone.

Borderless AI builds AI agents for HR departments. The company leverages the power of generative AI to automate and accelerate routine tasks for HR teams such as employee onboarding, payroll, and paying international team members. Borderless AI's AI agents allow users to access the world's HR knowledge and execute tasks such as AI-powered employment agreement generation.

The company is headquartered in Toronto, Canada and is backed with over $30M in funding by investors including Susquehanna, Aglaé Ventures, and the co-founders of Cohere. For more information, visit hireborderless.com.

The Opportunity

Borderless AI is looking for a highly organized, detail-oriented Manager, Payment Operations, to help lead our day-to-day payment operations as we scale. You'll manage cross-functional initiatives, streamline internal processes, and serve as the go-to owner for operational needs across the business - from workflow strategy to data tracking and process documentation. This role is a great fit for someone who thrives in a fast-moving, ambiguous environment and enjoys building order out of complexity while mentoring others along the way.

Roles And Responsibilities

Own and lead payment operations strategy, workflows, and team output, ensuring accuracy and timeliness across teams.
Identify inefficiencies in existing processes and drive improvements to increase speed and reduce errors, setting priorities for the broader team.
Build and maintain clear process documentation, workflows, and communication guidelines, and ensure team-wide adherence.
Serve as the primary point of contact for internal stakeholders and clients, resolving operational questions and escalations.
Champion the use of AI tools to automate repetitive tasks and improve the speed and quality of operational work across the team.
Lead the onboarding of new tools, systems, and processes as the company scales, and manage change adoption.
Partner with Product, Engineering, and Customer Success to translate feedback and operational pain points into process or tooling improvements.
Coordinate and oversee cross-functional and cross-time-zone requests across internal teams and external partners.
Mentor and support analysts on the team, providing guidance on prioritization, problem-solving, and professional growth.

Qualifications

5+ years of experience in operations, finance, or a related analytical role at a fast-paced startup, with prior experience managing projects or people.
Bachelor's degree in Business, Engineering, or a related field preferred.
Strong organizational and leadership skills with the ability to manage multiple priorities and competing stakeholders in a fast-paced, ambiguous environment.
Comfort working with data to track performance, identify trends, and support recommendations (spreadsheets required; experience with SQL).
Excellent written and verbal communication skills, with a track record of working cross-functionally and influencing without authority.
A proactive, solutions-oriented mindset and strong attention to detail.
Experience with payroll (e.g. ADP) and documentation (e.g. Notion) tools is an asset.
Familiarity with using AI tools to improve day-to-day productivity is an asset.

About The Borderless AI Team

We're an early-stage company and we love to collaborate in person five days a week at our Toronto HQ.
We offer a healthy benefits & perks package, including free lunch every day.
Customers are the heart of our business - we're obsessed with our customers, and that drives the bulk of our decisions.
Big challenges don't scare us. We're solving global problems that need creativity, technology, and determination. Be part of the impact!
We'll grant you a lot of autonomy and trust, and back it up with meaningful empowerment and support.

We appreciate your interest and application. Only those applicants under consideration will be contacted.

Borderless AI is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, colour, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances.

Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Salary Range: C$80,000 to C$130,000

Apply About employer

More about this job

Responsibilities

Lead payment operations strategy, workflows, and team output while improving processes, documentation, accuracy, and timeliness. Coordinate with internal teams, clients, and external partners; adopt tools and AI automation; and mentor analysts.

Requirements

Requires 5+ years of experience in operations, finance, or a related analytical role at a fast-paced startup, including project or people management experience. Candidates should have strong organizational, leadership, communication, and data skills; a bachelor's degree is preferred, while payroll, documentation, and AI tool experience are assets.

Skills

Payment Operations
Operations Strategy
Process Improvement
Workflow Management
Project Management
Team Leadership
Data Analysis
Spreadsheets
SQL
Cross-Functional Collaboration
Stakeholder Management
Process Documentation
Change Management
AI Tools
Payroll Operations
Communication

Benefits

Free Lunch

Visa sponsorship

Not detected in the job text

Keywords

Payment Operations
Operations Strategy
Payment Workflows
Process Improvement
Process Documentation
Workflow Management
Project Management
People Management
Team Mentoring
Cross-Functional Collaboration
Stakeholder Management
Customer Success
Data Tracking
Performance Metrics
Spreadsheets
SQL
AI Tools
Automation
Payroll
ADP
Notion
Change Adoption
Operational Escalations
International Payments
Financial Services

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