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Added 7 mins ago
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Store Leader - West 4th Ave
Warby Parker
Vancouver, BC
- Full-time
…(At other brands, you might see similar roles called Store Manager.) All aspects of our stores' success rests on the shoulders of our seasoned Store Leaders-Warby Parker Retail wouldn't be…
Added 7 mins ago
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Regional Manager - Audiologist or Hearing Instrument Specialist
Hearing Solutions
Toronto, ON
- Full-time
Position: Regional Manager - Audiologist or Hearing Instrument Specialist
Added 7 mins ago
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Relationship Manager Intern, Business Market
RBC
Surrey, BC
- Full-time
Completion of the Associate Account Manager training program, or have previous experience as a small business owner, or in similar field
Added 7 mins ago
Trainee, Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Lamont, AB
Eager to grow, with minimal sales or customer service experience under your belt
Added 7 mins ago
Project Manager
ERCO Worldwide
Saskatoon, SK
…technology in the world, we are devoted to building genuine customer relationships and delivering innovative, sustainable chemical solutions that improve lives and the health of our planet.…
Added 7 mins ago
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Account Manager II, Agricultural Services
TD
Mount Forest, ON · Stratford, ON
- Full-time
The role is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for expanding its…
Added 7 mins ago
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HR Operations Analyst I
TD
London, ON · Toronto, ON
- Full-time
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Customer Experience Associate
TD
Kelowna, BC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
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Manager, Business Systems Analysis, TD Securities
TD
Toronto, ON
- Full-time
…risk factors. We are looking for a Business Systems Analysis Manager to join our agile and highly talented development…
Added 7 mins ago
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Senior Credit Analyst Agriculture Services
TD
Barrie, ON
- Full-time
Structure and package competitive credit solutions in a timely manner to meet customer needs jointly with the Relationship Manager
Added 7 mins ago
HR
Beauty Advisor - Armani
Holt Renfrew
Vancouver, BC
- Full-time
Maintain solid relationships with buyer, vendor, and selling manager
Added 7 mins ago
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5794 - Store Manager
Lids
Timmins, ON
- $20.5 USD / hour
- Full-time
…inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and…
Added 7 mins ago
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5760 - Assistant Store Manager FT
Lids
Medicine Hat, AB
- Full-time
Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Added 7 mins ago
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5756 - Assistant Store Manager FT
Lids
Saint John, NB
- Full-time
Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Added 7 mins ago
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7775 - Assistant Store Manager FT
Lids
Kamloops, BC
- $20 to $20.5 USD / hour
- Full-time
Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Added 7 mins ago
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7732 - Assistant Store Manager FT
Lids
London, ON
- $19 USD / hour
- Full-time
Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Added 7 mins ago
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Blower Mechanic
Ingersoll Rand
Acheson, AB
- Full-time
…by living our values, and through a relentless focus on the success of our customers and partnering with our employees to think and act like owners. We believe in sustainability through the…
Added 7 mins ago
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5769 - Assistant Store Manager FT
Lids
Sarnia, ON
- $19 to $20 USD / hour
- Full-time
Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Added 7 mins ago
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7750 - Assistant Store Manager FT
Lids
Rocky View No 44, AB · Rocky View County, AB
- Full-time
Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Added 7 mins ago
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5798 - Assistant Store Manager FT
Lids
Windsor, ON
- $19 to $20 USD / hour
- Full-time
Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Added 7 mins ago
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7761 - Store Manager (H)
Lids
Rocky View No 44, AB · Rocky View County, AB
- $20 to $21 USD / hour
- Full-time
…inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and…
Added 7 mins ago
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5709 - Assistant Store Manager FT
Lids
Calgary, AB
- Full-time
Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Added 7 mins ago
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7779 - Store Manager
Lids
Kelowna, BC
- $22.5 to $23.5 USD / hour
- Full-time
…inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and…
Added 7 mins ago
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7760 - Assistant Store Manager FT (H)
Lids
Calgary, AB
- Full-time
Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Added 7 mins ago
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Manager, Global Incentive Compensation
Salesforce Partner Canada
Toronto, ON
- Full-time
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life.…

Borderless AI

Manager, Payment Operations

Toronto, ON, Canada

Salary Range: C$80,000 to C$130,000 · Full-time

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Job details

Pay: Salary Range: C$80,000 to C$130,000
Job type: Full-time
Apply by: Nov 12, 2026
Experience: 5+ years of experience in operations, finance, or a related analytical role at a fast-paced startup, with prior experience managing projects or people.
Posting language: English
Posted: Oct 13, 2026

Original job description

About Borderless AI

We are on a mission to transform HR for everyone.

Borderless AI builds AI agents for HR departments. The company leverages the power of generative AI to automate and accelerate routine tasks for HR teams such as employee onboarding, payroll, and paying international team members. Borderless AI's AI agents allow users to access the world's HR knowledge and execute tasks such as AI-powered employment agreement generation.

The company is headquartered in Toronto, Canada and is backed with over $30M in funding by investors including Susquehanna, Aglaé Ventures, and the co-founders of Cohere. For more information, visit hireborderless.com.

The Opportunity

Borderless AI is looking for a highly organized, detail-oriented Manager, Payment Operations, to help lead our day-to-day payment operations as we scale. You'll manage cross-functional initiatives, streamline internal processes, and serve as the go-to owner for operational needs across the business - from workflow strategy to data tracking and process documentation. This role is a great fit for someone who thrives in a fast-moving, ambiguous environment and enjoys building order out of complexity while mentoring others along the way.

Roles And Responsibilities

Own and lead payment operations strategy, workflows, and team output, ensuring accuracy and timeliness across teams.
Identify inefficiencies in existing processes and drive improvements to increase speed and reduce errors, setting priorities for the broader team.
Build and maintain clear process documentation, workflows, and communication guidelines, and ensure team-wide adherence.
Serve as the primary point of contact for internal stakeholders and clients, resolving operational questions and escalations.
Champion the use of AI tools to automate repetitive tasks and improve the speed and quality of operational work across the team.
Lead the onboarding of new tools, systems, and processes as the company scales, and manage change adoption.
Partner with Product, Engineering, and Customer Success to translate feedback and operational pain points into process or tooling improvements.
Coordinate and oversee cross-functional and cross-time-zone requests across internal teams and external partners.
Mentor and support analysts on the team, providing guidance on prioritization, problem-solving, and professional growth.

Qualifications

5+ years of experience in operations, finance, or a related analytical role at a fast-paced startup, with prior experience managing projects or people.
Bachelor's degree in Business, Engineering, or a related field preferred.
Strong organizational and leadership skills with the ability to manage multiple priorities and competing stakeholders in a fast-paced, ambiguous environment.
Comfort working with data to track performance, identify trends, and support recommendations (spreadsheets required; experience with SQL).
Excellent written and verbal communication skills, with a track record of working cross-functionally and influencing without authority.
A proactive, solutions-oriented mindset and strong attention to detail.
Experience with payroll (e.g. ADP) and documentation (e.g. Notion) tools is an asset.
Familiarity with using AI tools to improve day-to-day productivity is an asset.

About The Borderless AI Team

We're an early-stage company and we love to collaborate in person five days a week at our Toronto HQ.
We offer a healthy benefits & perks package, including free lunch every day.
Customers are the heart of our business - we're obsessed with our customers, and that drives the bulk of our decisions.
Big challenges don't scare us. We're solving global problems that need creativity, technology, and determination. Be part of the impact!
We'll grant you a lot of autonomy and trust, and back it up with meaningful empowerment and support.

We appreciate your interest and application. Only those applicants under consideration will be contacted.

Borderless AI is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, colour, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances.

Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Salary Range: C$80,000 to C$130,000

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More about this job

Responsibilities

Lead payment operations strategy, workflows, and team output while improving processes, documentation, accuracy, and timeliness. Coordinate with internal teams, clients, and external partners; adopt tools and AI automation; and mentor analysts.

Requirements

Requires 5+ years of experience in operations, finance, or a related analytical role at a fast-paced startup, including project or people management experience. Candidates should have strong organizational, leadership, communication, and data skills; a bachelor's degree is preferred, while payroll, documentation, and AI tool experience are assets.

Skills

Payment Operations
Operations Strategy
Process Improvement
Workflow Management
Project Management
Team Leadership
Data Analysis
Spreadsheets
SQL
Cross-Functional Collaboration
Stakeholder Management
Process Documentation
Change Management
AI Tools
Payroll Operations
Communication

Benefits

Free Lunch

Visa sponsorship

Not detected in the job text

Keywords

Payment Operations
Operations Strategy
Payment Workflows
Process Improvement
Process Documentation
Workflow Management
Project Management
People Management
Team Mentoring
Cross-Functional Collaboration
Stakeholder Management
Customer Success
Data Tracking
Performance Metrics
Spreadsheets
SQL
AI Tools
Automation
Payroll
ADP
Notion
Change Adoption
Operational Escalations
International Payments
Financial Services

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