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Added 6 mins ago
RB
Client Advisor
Royal Bank of Canada
Stephenville, NL
- Part-time
…individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver…
Added 6 mins ago
RB
Client Advisor Intern
Royal Bank of Canada
Windsor, ON
- Part-time
…individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver…
Added 51 mins ago
NA
Client Manager, Personal Insurance
NFP, an Aon company (Canada)
Vaughan, ON
- Full-time
Contributing to premium growth targets by upselling appropriate coverages and referring business to other lines where applicable
Added 1 hour ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Bachelor's degree in Finance, Accounting, Business Administration, Health Administration, or a related field.
Added 1 hour ago
U
Finance Specialist
UPS
Mississauga, ON
- Full-time
The Finance Specialist supports financial planning, reporting, forecasting, and business decision-making through the analysis of financial and operational data. This role partners with…
Added 1 hour ago
GW
Director, Corporate Services
Gowling WLG
Calgary, AB
- $160,000 to $200,000 CAD / year
- Full-time
Whether you’re pursuing a role in law or business services, explore what’s possible and make your mark with Gowling WLG.
Added 1 hour ago
SH
Accounts Receivable Manager
Sandman Hotel Group
BC · West Vancouver, BC
- Full-time
Partner with Finance and other departments to simplify and automate manual processes.
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 1 hour ago
G
Head of Tax & Asset Compliance
Geotab
Toronto, ON
- Full-time
…product KPIs, and the ability to operate at the intersection of business strategy, customer experience, and technical…
Added 1 hour ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 1 hour ago
S
Finance Manager, Accounting & Financial Reporting (Hybrid)
Stryker
Hamilton, ON
- Full-time
As Finance Manager, you will lead Stryker Canada’s accounting, financial reporting and control environment, with ownership of the financial close, balance-sheet integrity and corporate…
Added 1 hour ago
G
Head of Tax & Asset Compliance
Geotab
Waterloo, ON
- Full-time
…product KPIs, and the ability to operate at the intersection of business strategy, customer experience, and technical…
Added 2 hours ago
U
Finance Specialist
UPS
Mississauga, ON
- Full-time
The Finance Specialist supports financial planning, reporting, forecasting, and business decision-making through the analysis of financial and operational data. This role partners with…
Added 2 hours ago
K
Director, Brand & Growth - Mntd
Knix
Toronto, ON
- From $135,000 CAD / year
- Full-time
Partner with finance, inventory, operations, retail and eCommerce teams on forecasting, demand planning, inventory and promotional decisions.
Added 2 hours ago
IH
Payroll Specialist
Impact HR
AB · Edmonton, AB
- Full-time
Working closely with the CFO and finance team, you will be the go-to expert for payroll and benefits, and a key partner in how people join, work at, and leave the company. Along the way,…
Added 3 hours ago
EI
IT Operations & Procurement Coordinator - 6 Months Fixed Term
Ecolab Inc.
Calgary, AB
- Full-time
…orders, receiving, inventory tracking, and deployment. You will partner with IT, Finance, business stakeholders, and external…
Added 3 hours ago
X
Sales Development Representative (Hybrid) (Toronto)
Xe.com
Toronto, ON
- Full-time
Partner with senior SDRs, BDMs and Marketing to progress opportunities.
Added 3 hours ago
O
Sr. Manager Corporate Development
OpenText
Toronto, ON
- Full-time
Bachelor’s degree in Business, Finance, Economics, or a related field (MBA or relevant Master’s degree preferred).
Added 3 hours ago
BA
Manager, Payment Operations
Borderless AI
Toronto, ON
- Full-time
…and serve as the go-to owner for operational needs across the business - from workflow strategy to data tracking and process documentation. This role is a great fit for someone who thrives…
Added 4 hours ago
OT
Sr. Systems Analyst
Open Text Corporation
Mississauga, ON · Waterloo, ON
- Other
Partner with business leaders, technical teams, vendors, and external partners to gather requirements, communicate project updates, and successfully manage multiple initiatives and…
Added 4 hours ago
RB
Manager, Business Management & Optimization
Royal Bank of Canada
Toronto, ON
- Full-time
Reporting to the Director, Business Management & Optimization, you will lead initiatives that improve how Fund Administration operates through business transformation, process improvement,…
Added 4 hours ago
RB
Associate, Corporate Development
Royal Bank of Canada
Toronto, ON
- Full-time
Partner with Investor Relations, Finance, Law Group and Enterprise Strategy on the development of public disclosures in relation to inorganic initiatives
Added 5 hours ago
M
Supply Chain Analyst
Masco
ON · Saint Thomas, Ontario
- Full-time
This role partners closely with Supply Chain, Customer Service, Distribution, Finance, and Sales, and combines strong analytical capability with a continuous improvement mindset, clear…
Added 5 hours ago
T
Personal Banker Trainee
TD
Sudbury, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 5 hours ago
V
Spec, Planning & Business Partnership - Finance
Vale
Canada
- Full-time
In this role as an IT Specialist – Finance function, you strategically align technology with financial and corporate objectives across core Finance domains such as Record‑to‑Report,…

Borderless AI

Manager, Payment Operations

Toronto, ON, Canada

Salary Range: C$80,000 to C$130,000 · Full-time

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Job details

Pay: Salary Range: C$80,000 to C$130,000
Job type: Full-time
Apply by: May 1, 2027
Experience: 5+ years of experience in operations, finance, or a related analytical role at a fast-paced startup, with prior experience managing projects or people.
Posting language: English
Posted: Nov 2, 2026

Original job description

About Borderless AI

We are on a mission to transform HR for everyone.

Borderless AI builds AI agents for HR departments. The company leverages the power of generative AI to automate and accelerate routine tasks for HR teams such as employee onboarding, payroll, and paying international team members. Borderless AI's AI agents allow users to access the world's HR knowledge and execute tasks such as AI-powered employment agreement generation.

The company is headquartered in Toronto, Canada and is backed with over $30M in funding by investors including Susquehanna, Aglaé Ventures, and the co-founders of Cohere. For more information, visit hireborderless.com.

The Opportunity

Borderless AI is looking for a highly organized, detail-oriented Manager, Payment Operations, to help lead our day-to-day payment operations as we scale. You'll manage cross-functional initiatives, streamline internal processes, and serve as the go-to owner for operational needs across the business - from workflow strategy to data tracking and process documentation. This role is a great fit for someone who thrives in a fast-moving, ambiguous environment and enjoys building order out of complexity while mentoring others along the way.

Roles and Responsibilities

Own and lead payment operations strategy, workflows, and team output, ensuring accuracy and timeliness across teams.
Identify inefficiencies in existing processes and drive improvements to increase speed and reduce errors, setting priorities for the broader team.
Build and maintain clear process documentation, workflows, and communication guidelines, and ensure team-wide adherence.
Serve as the primary point of contact for internal stakeholders and clients, resolving operational questions and escalations.
Champion the use of AI tools to automate repetitive tasks and improve the speed and quality of operational work across the team.
Lead the onboarding of new tools, systems, and processes as the company scales, and manage change adoption.
Partner with Product, Engineering, and Customer Success to translate feedback and operational pain points into process or tooling improvements.
Coordinate and oversee cross-functional and cross-time-zone requests across internal teams and external partners.
Mentor and support analysts on the team, providing guidance on prioritization, problem-solving, and professional growth.

Qualifications

5+ years of experience in operations, finance, or a related analytical role at a fast-paced startup, with prior experience managing projects or people.
Bachelor's degree in Business, Engineering, or a related field preferred.
Strong organizational and leadership skills with the ability to manage multiple priorities and competing stakeholders in a fast-paced, ambiguous environment.
Comfort working with data to track performance, identify trends, and support recommendations (spreadsheets required; experience with SQL).
Excellent written and verbal communication skills, with a track record of working cross-functionally and influencing without authority.
A proactive, solutions-oriented mindset and strong attention to detail.
Experience with payroll (e.g. ADP) and documentation (e.g. Notion) tools is an asset.
Familiarity with using AI tools to improve day-to-day productivity is an asset.

About the Borderless AI team

We're an early-stage company and we love to collaborate in person five days a week at our Toronto HQ.
We offer a healthy benefits & perks package, including free lunch every day.
Customers are the heart of our business - we're obsessed with our customers, and that drives the bulk of our decisions.
Big challenges don't scare us. We're solving global problems that need creativity, technology, and determination. Be part of the impact!
We'll grant you a lot of autonomy and trust, and back it up with meaningful empowerment and support.

Salary Range: C$80,000 to C$130,000

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More about this job

Responsibilities

Lead payment operations strategy, workflows, and team output while improving processes, maintaining documentation, and resolving operational questions and escalations. Coordinate cross-functional initiatives, adopt tools and AI automation, partner with Product, Engineering, and Customer Success, and mentor analysts.

Requirements

Requires 5+ years of experience in operations, finance, or a related analytical role at a fast-paced startup, with prior project or people management experience. Candidates should have strong organizational, leadership, communication, and data skills; a bachelor's degree is preferred, while payroll, documentation, and AI tools experience are assets.

Skills

Payment Operations
Operations Strategy
Process Improvement
Workflow Management
Team Leadership
Project Management
Process Documentation
Stakeholder Management
Data Analysis
Spreadsheets
SQL
Cross-Functional Collaboration
Communication
AI Tools
Change Management
Mentoring

Benefits

Free Lunch

Visa sponsorship

Not detected in the job text

Keywords

Payment Operations
Payroll
ADP
Notion
Artificial Intelligence
AI Automation
Operations Strategy
Workflow Management
Process Improvement
Process Documentation
Data Tracking
Spreadsheets
SQL
Project Management
People Management
Change Management
Stakeholder Management
Cross-Functional Collaboration
Customer Success
Product
Engineering
International Payments
Financial Services
Team Mentoring

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