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Added 16 mins ago
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Service Manager
Convergint
Toronto, ON · Etobicoke, ON
- Full-time
Job Description: Convergint is currently recruiting for a Service Manager to join our growing team in our Toronto, ON location. As the Service Manager, you will be responsible for the…
Added 46 mins ago
TB
Retail Manager - Lively
The Beer Store
ON · Noelville, ON
- Full-time
Our success is driven by the people behind our business. Across our Retail Stores, Distribution Centres, Draught Services, Customer Experience Centre, and Corporate Office, our team brings…
Added 46 mins ago
PC
Manager, Integrated Supply Chain - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
The Manager, Integrated Supply Chain is responsible for managing the day-to-day execution of supply chain activities across demand planning, inventory management, procurement, supplier…
Added 46 mins ago
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Service delivery Manager
CGI
Toronto, ON
- Full-time
This role combines hands-on architectural leadership with service management. The candidate will work with development, operations, product, and business teams to maintain reliable…
Added 46 mins ago
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Analyste de conformité LBA/FT
CGI
Montreal, QC
- Full-time
Participate in the periodic review of compliance policies and procedures, particularly those related to: Know Your Customer / Know Your Business (KYC/KYB); Identification and verification…
Added 46 mins ago
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Chef(fe) de service, service à la clientèle
CGI
Montreal, QC
- Full-time
The Manager is responsible for operational execution, team leadership, and people management. They translate the Director's direction into concrete actions and oversee the day-to-day…
Added 1 hour ago
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Service Manager
ABB
Mississauga, ON
- Full-time
This role reports to the: Business Manager - Operations and Portfolio
Added 1 hour ago
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5789 - Assistant Store Manager FT
Lids
Quebec, QC
- $19 to $21 USD / hour
- Full-time
Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Added 1 hour ago
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Senior Cloud Service Manager- Financial Services
OpenText
Richmond Hill, ON
- Full-time
As a Senior Client Success Manager, you will serve as the primary point of contact for a portfolio of high-value Managed Services customers, owning the overall client delivery experience…
Added 1 hour ago
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Relationship Manager Commercial Accounts- EN
RBC
Laval, QC
- Full-time
By joining RBC as a Relationship Manager, Commercial Accounts, you open the door to an exciting career in Commercial Banking. You will provide business and financial advice and manage a…
Added 2 hours ago
BA
Manager, Payment Operations
Borderless AI
Toronto, ON
- Full-time
Borderless AI is looking for a highly organized, detail-oriented Manager, Payment Operations, to help lead our day-to-day payment operations as we scale. You'll manage cross-functional…
Added 2 hours ago
BA
Customer Success Manager
Borderless AI
Toronto, ON
- Full-time
Borderless AI is seeking an exceptional Customer Success Manager who has customer success experience in HR-tech or HRIS companies to join our growing team. This full-time position will be…
Added 2 hours ago
IF
Vehicles Sales Manager
Impact Fulfillment Services
Dartmouth, NS
- Full-time
The Vehicles Sales Manager CN implements: marketing, sales and customer satisfaction initiative to increase retails sales productivity. Through development of a strong retail network, the…
Added 2 hours ago
RB
Relationship Manager Commercial Accounts
Royal Bank of Canada
Laval, QC
- Full-time
By joining RBC as a Relationship Manager, Commercial Accounts, you open the door to an exciting career in Commercial Banking. You will provide business and financial advice and manage a…
Added 2 hours ago
RB
Manager, Business Management & Optimization
Royal Bank of Canada
Toronto, ON
- Full-time
You will work closely with operations teams to understand business challenges, identify opportunities and translate ideas into practical solutions. You will take ownership from initial…
Added 3 hours ago
SC
store manager, East York, ON
Starbucks Coffee Company
Toronto, ON
- $59,400 to $78,450 CAD / year
- Full-time
Our Store Managers bring the Starbucks experience to life by managing store operations, driving financial success, building great teams, and building a meeting place in their communities.…
Added 3 hours ago
SC
store manager - Milton, ON
Starbucks Coffee Company
Milton, ON
- Full-time
Our Store Managers bring the Starbucks experience to life by managing store operations, driving financial success, building great teams, and building a meeting place in their communities.…
Added 3 hours ago
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National Account Manager - Digital Commerce eGrocery
PepsiCo
Mississauga, ON
- Full-time
…our grocery customers, leading the development of these key customer relationships and business operations across 1PEP. Success in this role will be measured by the ability to drive both…
Added 4 hours ago
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Customer and Partner Engagement Manager
Microsoft
Goodwood, ON
- Full-time
As the Customer and Partner Engagement Manager, you will inform, enable, and increase the effectiveness of the highest-priority customer and partner engagements involving the President of…
Added 4 hours ago
TD
Service Delivery Manager
Terra Dygital
Toronto, ON
- $115,000 to $130,000 CAD / year
- Full-time
…latest technologies, and play a crucial role in our clients’ success, all while enjoying significant opportunities for personal and professional…
Added 4 hours ago
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Keyholder
Torrid
Calgary, AB
- Part-time
At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our…
Added 4 hours ago
AU
Manager, Finance Data Governance, Reporting and Systems
Athabasca University
Athabasca, AB
- $99,567.77 to $142,326.49 USD / year
- Full-time
Athabasca University's Office of the Vice President, Finance and Operations is recruiting for a Manager, Finance Data Governance, Reporting and Systems
Added 4 hours ago
TS
Client Delivery Manager
Turnberry Solutions
Saint-Paul, NB · St.-Paul, NB
- Full-time
The role sits at the intersection of people management, talent assessment, client delivery, and account operations. Success requires an individual who can build meaningful relationships,…
Added 4 hours ago
CH
Coordinator, Guest Logistics
CMH Heli-Skiing & Summer Adventures
AB · Alberta, Canada
- Full-time
Perform administrative tasks pertaining to guest transfers and exchange day operations.
Added 4 hours ago
AE
AE - Associate Selling Team Leader (Associate Manager)
American Eagle Outfitters
Edmonton, AB
- Full-time
…and implementing the business strategy and leading the daily operations of the store. Your passion lies in training and coaching your team into high-performing sellers who consistently…

Borderless AI

Manager, Payment Operations

Toronto, ON, Canada

Salary Range: C$80,000 to C$130,000 · Full-time

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Job details

Pay: Salary Range: C$80,000 to C$130,000
Job type: Full-time
Apply by: May 1, 2027
Experience: 5+ years of experience in operations, finance, or a related analytical role at a fast-paced startup, with prior experience managing projects or people.
Posting language: English
Posted: Nov 2, 2026

Original job description

About Borderless AI

We are on a mission to transform HR for everyone.

Borderless AI builds AI agents for HR departments. The company leverages the power of generative AI to automate and accelerate routine tasks for HR teams such as employee onboarding, payroll, and paying international team members. Borderless AI's AI agents allow users to access the world's HR knowledge and execute tasks such as AI-powered employment agreement generation.

The company is headquartered in Toronto, Canada and is backed with over $30M in funding by investors including Susquehanna, Aglaé Ventures, and the co-founders of Cohere. For more information, visit hireborderless.com.

The Opportunity

Borderless AI is looking for a highly organized, detail-oriented Manager, Payment Operations, to help lead our day-to-day payment operations as we scale. You'll manage cross-functional initiatives, streamline internal processes, and serve as the go-to owner for operational needs across the business - from workflow strategy to data tracking and process documentation. This role is a great fit for someone who thrives in a fast-moving, ambiguous environment and enjoys building order out of complexity while mentoring others along the way.

Roles and Responsibilities

Own and lead payment operations strategy, workflows, and team output, ensuring accuracy and timeliness across teams.
Identify inefficiencies in existing processes and drive improvements to increase speed and reduce errors, setting priorities for the broader team.
Build and maintain clear process documentation, workflows, and communication guidelines, and ensure team-wide adherence.
Serve as the primary point of contact for internal stakeholders and clients, resolving operational questions and escalations.
Champion the use of AI tools to automate repetitive tasks and improve the speed and quality of operational work across the team.
Lead the onboarding of new tools, systems, and processes as the company scales, and manage change adoption.
Partner with Product, Engineering, and Customer Success to translate feedback and operational pain points into process or tooling improvements.
Coordinate and oversee cross-functional and cross-time-zone requests across internal teams and external partners.
Mentor and support analysts on the team, providing guidance on prioritization, problem-solving, and professional growth.

Qualifications

5+ years of experience in operations, finance, or a related analytical role at a fast-paced startup, with prior experience managing projects or people.
Bachelor's degree in Business, Engineering, or a related field preferred.
Strong organizational and leadership skills with the ability to manage multiple priorities and competing stakeholders in a fast-paced, ambiguous environment.
Comfort working with data to track performance, identify trends, and support recommendations (spreadsheets required; experience with SQL).
Excellent written and verbal communication skills, with a track record of working cross-functionally and influencing without authority.
A proactive, solutions-oriented mindset and strong attention to detail.
Experience with payroll (e.g. ADP) and documentation (e.g. Notion) tools is an asset.
Familiarity with using AI tools to improve day-to-day productivity is an asset.

About the Borderless AI team

We're an early-stage company and we love to collaborate in person five days a week at our Toronto HQ.
We offer a healthy benefits & perks package, including free lunch every day.
Customers are the heart of our business - we're obsessed with our customers, and that drives the bulk of our decisions.
Big challenges don't scare us. We're solving global problems that need creativity, technology, and determination. Be part of the impact!
We'll grant you a lot of autonomy and trust, and back it up with meaningful empowerment and support.

Salary Range: C$80,000 to C$130,000

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More about this job

Responsibilities

Lead payment operations strategy, workflows, and team output while improving processes, maintaining documentation, and resolving operational questions and escalations. Coordinate cross-functional initiatives, adopt tools and AI automation, partner with Product, Engineering, and Customer Success, and mentor analysts.

Requirements

Requires 5+ years of experience in operations, finance, or a related analytical role at a fast-paced startup, with prior project or people management experience. Candidates should have strong organizational, leadership, communication, and data skills; a bachelor's degree is preferred, while payroll, documentation, and AI tools experience are assets.

Skills

Payment Operations
Operations Strategy
Process Improvement
Workflow Management
Team Leadership
Project Management
Process Documentation
Stakeholder Management
Data Analysis
Spreadsheets
SQL
Cross-Functional Collaboration
Communication
AI Tools
Change Management
Mentoring

Benefits

Free Lunch

Visa sponsorship

Not detected in the job text

Keywords

Payment Operations
Payroll
ADP
Notion
Artificial Intelligence
AI Automation
Operations Strategy
Workflow Management
Process Improvement
Process Documentation
Data Tracking
Spreadsheets
SQL
Project Management
People Management
Change Management
Stakeholder Management
Cross-Functional Collaboration
Customer Success
Product
Engineering
International Payments
Financial Services
Team Mentoring

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