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Added 13 mins ago
TS
Disability Support Worker
The Salvation Army Canada and Bermuda Territory
Fort McMurray, AB
- Full-time
Added 13 mins ago
S
Adult Staffed Living Support Worker (Garden City House) - Casual
Strive
Port Coquitlam, BC
- Part-time
An inclusive environment with team building events and cultural celebrations
Added 27 mins ago
RP
Manager, Inventory
Rexall Pharmacy Group Ltd.
Mississauga, ON
- $80,000 to $105,000 CAD / year
- Full-time
Warm and fuzzy feelings knowing you have helped your community, your team, the business and social causes through the Rexall Care Network
Added 27 mins ago
TC
Retail Store Coordinator Full Time Winners - Summerside
TJX Canada – Winners, Marshalls, HomeSense
Summerside, PE
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 27 mins ago
TC
Retail Visual Merchandise Coordinator Full Time
TJX Canada – Winners, Marshalls, HomeSense
Prince Albert, SK
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 27 mins ago
TC
Retail Customer Service and Operations Coordinator Full Time
TJX Canada – Winners, Marshalls, HomeSense
Prince Albert, SK
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 27 mins ago
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(CAN) Deli Bakery Team Lead
Walmart Canada
Red Deer, AB
- Full-time
…communicated priorities from the Fresh Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process…
Added 27 mins ago
CR
Office Manager
COGIR Real Estate
Kelowna, BC
- Full-time
In addition, you will lead and engage team members dedicated to consistently delivering an exceptional living experience for our residents.
Added 27 mins ago
CC
Manager, Change Management
Canadian Cancer Society
Toronto, ON
- Full-time
Lead, coach and develop employees to achieve individual, team and organizational objectives.
Added 27 mins ago
TC
Industrial Engineering Manager
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $89,208 to $135,086.4 CAD / year
- Full-time
The primary purpose of this position is to lead all engineering activities and establish a mentality of process improvement within our distribution center. The Industrial Engineering…
Added 27 mins ago
CC
Manager, Change Management
Canadian Cancer Society
Ottawa, ON
- Full-time
Lead, coach and develop employees to achieve individual, team and organizational objectives.
Added 27 mins ago
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Manager, Change Management
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Quebec, QC
- Full-time
Lead, coach and develop employees to achieve individual, team and organizational objectives.
Added 27 mins ago
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Building Enclosure Engineer
BPA
Ottawa, ON · Kanata, ON
- Full-time
You will lead and mentor team members, supporting their growth into capable, productive, and valued professionals.
Added 27 mins ago
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(CAN) General Merchandise Team Lead
Walmart Canada
Airdrie, AB
- Full-time
…from the General Merchandise Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process…
Added 27 mins ago
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Retail Customer Service and Operations Coordinator Full Time HomeSense-15Woodlawn, Guelph
TJX Canada – Winners, Marshalls, HomeSense
Guelph, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 27 mins ago
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Spécialiste Intégration Multi-Systèmes / Multi-System Specialist
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Montreal, QC
- Full-time
Added 27 mins ago
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Service Support Analyst
PBS Systems
Calgary, AB
- Full-time
Commit to ongoing professional development and cross-training as recommended by your Team Lead
Added 27 mins ago
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Manager, Change Management
Canadian Cancer Society
Montreal, QC
- Full-time
Lead, coach and develop employees to achieve individual, team and organizational objectives.
Added 27 mins ago
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(CAN) Front End Checkout Team Associate
Walmart Canada
Winnipeg, MB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 43 mins ago
CC
Manager, Change Management
Canadian Cancer Society
Vancouver, BC
- Full-time
Lead, coach and develop employees to achieve individual, team and organizational objectives.
Added 43 mins ago
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Responsable de projet, Marketing d'influence
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Montreal, QC
- Full-time
…redefine reputation as a competitive advantage so they can lead today and into the future. When you work at Burson, you are part of a global community of lifelong learners who thrive at the…
Added 43 mins ago
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Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
Lead and develop a high-performing team of safety professionals, building organizational capability, professional expertise, leadership capacity, and a culture of accountability and…
Added 43 mins ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
Lead the development of dashboards, operational reporting, and decision-support tools
Added 43 mins ago
CC
Analyst, Insights and Pipeline Management
Canadian Cancer Society
Ottawa, ON
- $52,000 to $59,000 CAD / year
- Full-time
Act as the Corporate team’s lead representative in the Digital and Strategy (DAS) project discussions.
Added 43 mins ago
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Sr. Specialist, Relay for Life Youth
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Toronto, ON
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Borderless AI

Manager, Payment Operations

Toronto, ON, Canada

Salary Range: C$80,000 to C$130,000 · Full-time

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Job details

Pay: Salary Range: C$80,000 to C$130,000
Job type: Full-time
Apply by: May 1, 2027
Experience: 5+ years of experience in operations, finance, or a related analytical role at a fast-paced startup, with prior experience managing projects or people.
Posting language: English
Posted: Nov 2, 2026

Original job description

About Borderless AI

We are on a mission to transform HR for everyone.

Borderless AI builds AI agents for HR departments. The company leverages the power of generative AI to automate and accelerate routine tasks for HR teams such as employee onboarding, payroll, and paying international team members. Borderless AI's AI agents allow users to access the world's HR knowledge and execute tasks such as AI-powered employment agreement generation.

The company is headquartered in Toronto, Canada and is backed with over $30M in funding by investors including Susquehanna, Aglaé Ventures, and the co-founders of Cohere. For more information, visit hireborderless.com.

The Opportunity

Borderless AI is looking for a highly organized, detail-oriented Manager, Payment Operations, to help lead our day-to-day payment operations as we scale. You'll manage cross-functional initiatives, streamline internal processes, and serve as the go-to owner for operational needs across the business - from workflow strategy to data tracking and process documentation. This role is a great fit for someone who thrives in a fast-moving, ambiguous environment and enjoys building order out of complexity while mentoring others along the way.

Roles and Responsibilities

Own and lead payment operations strategy, workflows, and team output, ensuring accuracy and timeliness across teams.
Identify inefficiencies in existing processes and drive improvements to increase speed and reduce errors, setting priorities for the broader team.
Build and maintain clear process documentation, workflows, and communication guidelines, and ensure team-wide adherence.
Serve as the primary point of contact for internal stakeholders and clients, resolving operational questions and escalations.
Champion the use of AI tools to automate repetitive tasks and improve the speed and quality of operational work across the team.
Lead the onboarding of new tools, systems, and processes as the company scales, and manage change adoption.
Partner with Product, Engineering, and Customer Success to translate feedback and operational pain points into process or tooling improvements.
Coordinate and oversee cross-functional and cross-time-zone requests across internal teams and external partners.
Mentor and support analysts on the team, providing guidance on prioritization, problem-solving, and professional growth.

Qualifications

5+ years of experience in operations, finance, or a related analytical role at a fast-paced startup, with prior experience managing projects or people.
Bachelor's degree in Business, Engineering, or a related field preferred.
Strong organizational and leadership skills with the ability to manage multiple priorities and competing stakeholders in a fast-paced, ambiguous environment.
Comfort working with data to track performance, identify trends, and support recommendations (spreadsheets required; experience with SQL).
Excellent written and verbal communication skills, with a track record of working cross-functionally and influencing without authority.
A proactive, solutions-oriented mindset and strong attention to detail.
Experience with payroll (e.g. ADP) and documentation (e.g. Notion) tools is an asset.
Familiarity with using AI tools to improve day-to-day productivity is an asset.

About the Borderless AI team

We're an early-stage company and we love to collaborate in person five days a week at our Toronto HQ.
We offer a healthy benefits & perks package, including free lunch every day.
Customers are the heart of our business - we're obsessed with our customers, and that drives the bulk of our decisions.
Big challenges don't scare us. We're solving global problems that need creativity, technology, and determination. Be part of the impact!
We'll grant you a lot of autonomy and trust, and back it up with meaningful empowerment and support.

Salary Range: C$80,000 to C$130,000

Apply About employer

More about this job

Responsibilities

Lead payment operations strategy, workflows, and team output while improving processes, maintaining documentation, and resolving operational questions and escalations. Coordinate cross-functional initiatives, adopt tools and AI automation, partner with Product, Engineering, and Customer Success, and mentor analysts.

Requirements

Requires 5+ years of experience in operations, finance, or a related analytical role at a fast-paced startup, with prior project or people management experience. Candidates should have strong organizational, leadership, communication, and data skills; a bachelor's degree is preferred, while payroll, documentation, and AI tools experience are assets.

Skills

Payment Operations
Operations Strategy
Process Improvement
Workflow Management
Team Leadership
Project Management
Process Documentation
Stakeholder Management
Data Analysis
Spreadsheets
SQL
Cross-Functional Collaboration
Communication
AI Tools
Change Management
Mentoring

Benefits

Free Lunch

Visa sponsorship

Not detected in the job text

Keywords

Payment Operations
Payroll
ADP
Notion
Artificial Intelligence
AI Automation
Operations Strategy
Workflow Management
Process Improvement
Process Documentation
Data Tracking
Spreadsheets
SQL
Project Management
People Management
Change Management
Stakeholder Management
Cross-Functional Collaboration
Customer Success
Product
Engineering
International Payments
Financial Services
Team Mentoring

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