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Added 2 mins ago
WG
Supply Chain Coordinator
Western Global
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Working with our Warehouse & Internal Logistics team on any discrepancies, incorrect or defective items received on incoming purchase orders.
Added 2 mins ago
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Product Operations Lead | Place Ste-Foy
lululemon
Quebec, QC
- Full-time
Added 2 mins ago
IE
Shipper
Industrial Electric Mfg. (IEM)
Surrey, BC
- $22 to $23 CAD / hour
- Full-time
Carry out other responsibilities as assigned by the Shipping Lead or manager.
Added 2 mins ago
A
Customer and Social Media Communications Specialist
Aisle
Vancouver, BC
- Full-time
You will work alongside our Customer Wellness Lead as a teammate, and report to our Chief Operating Officer. You will also liaise closely with our warehouse team on returns,…
Added 17 mins ago
Regional Branch Manager
TopBuild Corp.
Saint John, NB · Dartmouth, NS · Darthmouth, NS
Our Branch Managers are given the opportunity to lead and provide exemplary service to customers and their associates alike. By supporting and promoting the company's values, our Branch…
Added 17 mins ago
BG
Receiver
Brandt Group of Companies
Saskatoon, SK
- Full-time
Assist Production Planning, Supervisors and lead hands as required.
Added 17 mins ago
Dry Order Picking Team Member
Caldic
Mississauga, ON
Position function: Reporting to the Warehouse and Transportation Supervisor of Caldic Canada Inc., the individual will be responsible to complete all of the assigned tasks related to the…
Added 17 mins ago
TS
Shift Supervisor
The Salvation Army Canada and Bermuda Territory
Calgary, AB · Sage Hill Thrift Store
- Full-time
Act as a Team Lead/Working Supervisor for Store Associates only in the absence of the Store Manager.
Added 47 mins ago
T
Senior Data Engineer
Taiv
Winnipeg, MB
- Full-time
We are looking for a Senior Data Engineer to join our growing team!
Added 47 mins ago
SE
Superintendent, Parts (12-month)
SMS Equipment Inc.
Elkford, BC
- Full-time
SMS Equipment is seeking a collaborative and results-focused Superintendent, Parts (12-month) to lead the parts order desk, warehouse and parts administration functions in Elkford.…
Added 47 mins ago
GD
Material Handler (6-Month Temporary)
General Dynamics Missions System International
Ottawa, ON
- Contract
Work is assigned daily by supervisor, Lead Hand or through MRP system. Work is prioritized and monitored by task progress/completion and metrics e.g. kit accuracy, cycle counting time,…
Added 1 hour ago
OD
Garage Door Installer Helper
Overhead Door
Edmonton, AB
- Full-time
…installation of overhead doors while learning on the job from the Lead Technician. This role is a permanent, full time position with opportunities for…
Added 1 hour ago
JI
Project Manager, Inbound Logistics
J.D. Irving, Limited
Dartmouth, NS
- Full-time
…Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with…
Added 1 hour ago
JI
Yard Associate
J.D. Irving, Limited
Moncton, NB
- Part-time
…Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with…
Added 1 hour ago
R
Quality Control Supervisor
ROBINSON
Calgary, AB
- Full-time
Lead, coach, and develop the Quality Control team, fostering a culture of accountability, collaboration, safety, and continuous improvement.
Added 1 hour ago
CC
Regional Branch Manager
Crossroads C&I
Saint John, NB
- Full-time
Our Branch Managers are given the opportunity to lead and provide exemplary service to customers and their associates alike. By supporting and promoting the company's values, our Branch…
Added 1 hour ago
CC
Regional Branch Manager
Crossroads C&I
Dartmouth, NS
- Full-time
Our Branch Managers are given the opportunity to lead and provide exemplary service to customers and their associates alike. By supporting and promoting the company's values, our Branch…
Added 1 hour ago
MK
Equipment Operator I
Michael Kors
Montreal, QC
- Full-time
The Equipment Operator II reports to the Distribution Center Outbound Processing Lead. This member of the Distribution Center team operates lift equipment and performs various general…
Added 1 hour ago
MK
Equipment Operator I
Michael Kors
Montreal, QC
- Full-time
The Equipment Operator II reports to the Distribution Center Outbound Processing Lead. This member of the Distribution Center team operates lift equipment and performs various general…
Added 1 hour ago
MK
Cycle Counter
Michael Kors
Montreal, QC
- Full-time
The Cycle Counter reports to Distribution Center Lead and Supervisor. This member of the Distribution Center team must be able to perform each essential duty satisfactorily in a timely…
Added 1 hour ago
A
Coordonateur inventaire
Agropur
Longueuil, QC · St-Hubert Campus
- Full-time
…generate value and achieve sustainable results. Being part of the team means committing to an environment where everyone’s impact truly…
Added 1 hour ago
W
Part-Time Production Team Members
Wonderbrands
Toronto, ON · Etobicoke, ON
- Part-time
- Other
Our facility in Etobicoke, ON. is hiring for a Part-Time Production Team members!
Added 1 hour ago
MarTech / AdTech Technical Lead
Capgemini
Mississauga, ON
You will define target-state architecture, make build-vs-buy and platform-fit calls, and lead a multi-disciplinary delivery team through implementation - coordinating specialists across…
Added 2 hours ago
JI
Terminal Manager
J.D. Irving, Limited
Truro, NS
- Full-time
Midland Transport is seeking a results-driven Terminal Manager to lead the day-to-day operations for our Truro Terminal. This is a key leadership role responsible for ensuring the safe,…
Added 3 hours ago
HM
Account Manager
Highlight Motor Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…you must have great people skills, communicate well, have a team-oriented personality, and have the desire to set and achieve goals. As our company is consistently expanding, we are looking…

Bosch Building Technologies

Service Coordinator

Regina, SK, S4N 7K2, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Jan 24, 2027
Posting language: English
Posted: Oct 26, 2026

Original job description

The Service Coordinator is responsible for the efficient scheduling of technical resources and assignments. The Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and effectively execute a daily plan that best meets client requirements. This position is customer facing and must be able to at all times create a customer-centric experience that promotes our trusted brand within the marketplace.

In addition, this role will assist with warehouse duties such as process inventory/material returns, verify/receive drop-shipment invoices and assist with project audits, monitor parts received are issued to techs for installation on service work orders, and support with physical inventory.

Responsibilities:

Perform service coordination, including daily scheduling for service calls, inspections and repairs/installs related to service (scheduling labour, communication with client).
Maintain technician schedule, ensuring resources including subcontractors and equipment rentals are effectively utilized to maximize efficiencies and productivity.
Relay schedule & service details to technicians
Express an understanding of contracts and service billing to ensure work orders are accurate and invoiced in a timely manner and escalating any discrepancies or issues to the Service Coordinator II or Team Lead.
Deliver and maintain response times to customers within guaranteed response windows and send post-service reports.
Problem solving by corresponding with the client, defining customer requirements and anticipating the unstated needs of the customer.
Provide ongoing two-way communication between the customer and the Service team.
Understand service capabilities and effectively communicate all offerings to the customer.
Obtain purchase orders from customers as needed.
Escalate customer complaints to the Service Coordinator II or Team Lead.
Provide support to warehouse including shipping/receiving and other related functions.
Process inventory/material returns, track returns to ensure credits are received and reconcile discrepancies that may occur.
Verify and receive drop ship orders, confirming delivery/receipt as well as details of cost/quantities/part numbers ordered are invoice accordingly.
Create positive impressions, and develop professional relationships with clients by ensuring appearance, behaviour and attitude always represent the company in a professional manner.
Perform additional duties as required

Required Qualifications:

An organized individual with a strong commitment to customers, co-workers and work processes.
Experience with Windows and Microsoft Office products.
Excellent customer service.
Strong interpersonal skills and ability to work within a team structure.
High attention to detail with strong organizational skills.
Ability to prioritize and manage time efficiently for self and others.
Excellent command of the English language verbal, written and telephone skills.
Resourceful, ability to research information and present results to internal clients.
Accountable, co-operative and attentive to productivity and corporate profitability.
Ability to build strong relationships with both internal and external customers.

Preferred Qualifications:

Security industry knowledge, along with regulations and standards.
Experience with Microsoft Dynamics.
Familiarity with ticketing, dispatch, and scheduling software; experience with CRM & ERP systems.

Physical Demands: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Must be able to effectively communicate, (i.e. see, hear, speak and write clearly) in order to communicate with employees and/or customers; manual dexterity required for frequent reaching, and lifting of small objects, and operating office equipment.

Working Conditions: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate
Travel may be required.

Company Info;

Backed by more than a century of Bosch innovation, Bosch Building Technologies North America is driven by a simple belief: buildings should protect, inspire, and empower the people inside them. We partner with organizations to create smart, connected environments that feel safer, work smarter, and support a more sustainable future. With decades of regional experience and teams rooted in communities across North America, we bring together integrated security, fire detection, building automation, and energy solutions, all delivered by people who genuinely care. Our experts are committed to excellence, guided by digital innovation, and passionate about creating experiences that make every building feel like it’s working for you.

In 2026, Robert Bosch unified its global building technology integrator operations under the name of Bosch Building Technologies. As part of this transition, Paladin Technologies and Climatec combined their branch networks, creating a product-agnostic systems integrator focus on delivering flexible, future-ready solutions, offering customers an expanded, cross-domain service portfolio working as one cohesive team to deliver greater value under a stronger Bosch identity.

This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call 1-855-296-3199 to speak with Human Resources and let us know the nature of your request.

We thank you for your application, however only those selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Coordinate service calls, inspections, repairs, and installations by scheduling technicians and other resources, communicating with customers and field teams, and ensuring work orders and billing are accurate and timely. Support warehouse operations by processing returns, verifying drop shipments, tracking parts, and assisting with inventory and project audits.

Requirements

Candidates should have strong customer service, communication, organizational, prioritization, and teamwork skills, along with experience using Windows and Microsoft Office. Security industry knowledge, Microsoft Dynamics, and familiarity with ticketing, dispatch, scheduling, CRM, or ERP systems are preferred.

Skills

Service Coordination
Scheduling
Customer Service
Client Communication
Technician Dispatch
Time Management
Organization
Problem Solving
Inventory Management
Shipping And Receiving
Invoice Verification
Microsoft Office
Microsoft Dynamics
Ticketing Systems
CRM And ERP Systems
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Service Scheduling
Dispatch
Service Calls
Inspections
Repairs
Installations
Technician Scheduling
Subcontractors
Equipment Rentals
Work Orders
Service Billing
Customer Service
Customer Communication
Response Times
Post-Service Reports
Purchase Orders
Warehouse Operations
Shipping And Receiving
Inventory Management
Material Returns
Drop-Ship Orders
Invoice Verification
Project Audits
Microsoft Office
Microsoft Dynamics
Ticketing Systems
CRM
ERP
Security Industry

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