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Added 1 min ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
Oshawa, ON
- Part-time
RCSS 481 Gibb St, Oshawa, ON L1J 1Z4 is seeking a Customer Support representative reporting to the Asset Protection team. Are you passionate about creating a welcoming atmosphere, providing…
Added 1 min ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
Oshawa, ON
- Part-time
RCSS 481 Gibb St, Oshawa, ON L1J 1Z4 is seeking a Customer Support representative reporting to the Asset Protection team. Are you passionate about creating a welcoming atmosphere, providing…
Added 1 min ago
LC
Asset Protection Representative
Loblaw Companies Limited
Caledonia, ON
- Full-time
Support Operations – Ensure compliance with company standards, security policies, and provincial regulations.
Added 1 min ago
RT
Conseiller(ère) principal(e), Stratégie et services-conseils – Relations avec les employés / Principal Advisor, Strategy & Advisory – Employee Relations
Rio Tinto
Montreal, QC
- Full-time
…et services-conseils, afin de soutenir le portefeuille des opérations liées aux relations avec les employés en fournissant des conseils spécialisés en droit du travail et en relations de…
Added 16 mins ago
C
Contact Centre Representative (Cards, Costco, Remote) - Bilingual
CIBC
Montreal, QC
- Full-time
You're fluent in French and English to support business operations outside of Quebec, Canada.
Added 31 mins ago
A
Customer Service Representative 12 Month Contract***Représentante, service à la clientèle
Aliaxis
CA - Veterans - Office
- Full-time
…follow-up, challenges and opportunities. Completes auxiliary business-related tasks assigned by supervisor, within the time frame designated at beginning of…
Added 31 mins ago
CI
Customer Service Representative 12 Month Contract***Représentante, service à la clientèle
Canplas Industries Ltd
CA - Veterans - Office
- Full-time
…follow-up, challenges and opportunities. Completes auxiliary business-related tasks assigned by supervisor, within the time frame designated at beginning of…
Added 31 mins ago
M
Bilingual Life Events Specialist
Manulife
Halifax, NS · Waterloo, ON · Montreal, QC
- Full-time
Collect, review, and validate all required documentation to support mortgage changes - such as product switches, adding or removing account holders, or restructuring account setups -…
Added 46 mins ago
H
Director, Ethics
HealthCareersInSask.ca
SK · SK, Canada
- Full-time
…province’s healthcare goals. The Director will help to lead and support the Saskatchewan Health Authority and the Saskatchewan Cancer Agency (SCA) in the development, implementation and…
Added 46 mins ago
Facility Operator II
City of Mississauga
Mississauga, ON
Reporting to the Supervisor of Operations and working in collaboration with the facility team, the Facility Operator II will provide operational facility cleaning, general maintenance and…
Added 1 hour ago
Coordinator, Programs - START Scarborough
ACCES Employment
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…guidelines. The primary responsibilities include coordinating daily operations, planning, scheduling, and administration for this program, which supports single mothers in the Scarborough…
Added 1 hour ago
Employer Liaison - START Scarborough
ACCES Employment
Toronto, ON
Provide employment preparation and employability group sessions and individual resource centre support when required.
Added 1 hour ago
Employment Consultant - START Scarborough
ACCES Employment
Toronto, ON
Advocate on behalf of clients whenever necessary, including support in areas of employment, skills training, social assistance, and equitable access to services.
Added 1 hour ago
Program Assistant (CF) - Ready to Serve and RENU
Catholic Social Services
Edmonton, AB
Provide day-to-day comprehensive administrative support for RTS and RENU program operations.
Added 1 hour ago
H
Manager Medical Imaging Humboldt and Area
HealthCareersInSask.ca
Humboldt, SK
- Full-time
…strategy through the development and execution of operational and business plans, including cascading, monitoring, reporting, and course correction of same. The Manager demonstrates strong…
Added 1 hour ago
Associate Vice-President, Labour and Employee Relations (2026-EX-02)
University of Windsor
Windsor, ON
Assess labour relations and workplace health and safety risks and recommend strategies that support institutional effectiveness and continuity of academic and administrative operations.
Added 1 hour ago
BB
Service Coordinator
Bosch Building Technologies
Vancouver, BC
- $50,000 to $65,000 CAD / year
- Full-time
Efficient in standard business software (Microsoft Office, Outlook, Onenote, Visio).
Added 1 hour ago
C
Contact Centre Representative (Cards, Costco, Remote) - Bilingual (French and English)
CIBC
Toronto, ON
- Full-time
You're fluent in French and English to support business operations outside of Quebec, Canada.
Added 1 hour ago
M
Project Manager, Group Benefits Operations
Manulife
Waterloo, ON
- Full-time
Support business cases, budgets, forecasts, resource plans, and benefit measures; monitor financial performance and expected value.
Added 1 hour ago
Customer Processing Representative (Bilingual)
The Canada Life Assurance Company
Montreal, QC
Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused…
Added 1 hour ago
E
(Water Treatment Plant) Operator
EPCOR
Bowmanville, ON
- Full-time
Location requirement: To support plant operations and on-call responsibilities, you must be located within a 1.5-hour drive of the Darlington Demineralized Water Treatment Plant in…
Added 2 hours ago
JV
Part-time Member Experience Coordinator - Eglinton
Juno Veterinary
Toronto, ON
- Part-time
At Juno Veterinary, we are on a mission to ensure every pet and Juno team member has the support they need to thrive. Our vision? To establish a stellar standard of care for the veterinary…
Added 2 hours ago
Quality Assurance Manager- AMO
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Calgary, AB
…production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to…
Added 2 hours ago
G
Business Development Associate, Field Service
Geotab
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- Full-time
As a Business Development Associate your key area of responsibility will be achieving an individual Annual Recurring Revenue (ARR) growth target by managing an assigned list of SMB leads,…
Added 2 hours ago
Human Resources Administration Assistant
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Our goal is to create an inclusive, diverse workplace representative, at all job levels, of the citizens we serve. At Commissionaires, we support, value, and respect the different views,…

Bosch Building Technologies

Service Coordinator

Vancouver, BC, Canada

$50,000 to $65,000 CAD / year · Full-time

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Job details

Pay: $50,000 to $65,000 CAD / year
Job type: Full-time
Apply by: Feb 3, 2027
Posting language: English
Posted: Nov 5, 2026

Original job description

Responsible for the efficient scheduling of technical resources and assignments, the Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and effectively execute a daily plan that best meets client requirements. This position is customer facing and must be able to at all times create a customer-centric experience that promotes our trusted brand within the marketplace.
RESPONSIBILITIES:

Perform service coordination, including daily scheduling for service calls, inspections and repairs/installs related to service (scheduling labour, communication with client).
Maintain technician schedule, ensuring resources including subcontractors and equipment rentals are effectively utilized to maximize efficiencies and productivity.
Relay schedule & service details to technicians
Express an understanding of contracts and service billing to ensure work orders are accurate and invoiced in a timely manner and escalating any discrepancies or issues to the Service Coordinator II or Team Lead.
Deliver and maintain response times to customers within guaranteed response windows and send post-service reports.
Problem solving by corresponding with the client, defining customer requirements and anticipating the unstated needs of the customer.
Provide ongoing two-way communication between the customer and the Service team.
Understand service capabilities and effectively communicate all offerings to the customer.
Obtain purchase orders from customers as needed.
Escalate customer complaints to the Service Coordinator II or Team Lead.
Create positive impressions, and develop professional relationships with clients by ensuring appearance, behaviour and attitude always represent the company in a professional manner.
Perform additional duties as required

REQUIRED QUALIFICATIONS:

An organized individual with a strong commitment to customers, co-workers and work processes.
Experience with Windows and Microsoft Office products.
Excellent customer service.
Strong interpersonal skills and ability to work within a team structure.
High attention to detail with strong organizational skills.
Ability to prioritize and manage time efficiently for self and others.
Excellent command of the English language verbal, written and telephone skills.
Resourceful, ability to research information and present results to internal clients.
Accountable, co-operative and attentive to productivity and corporate profitability.
Ability to build strong relationships with both internal and external customers.
A proven client-focused approach that will embrace the Paladin Technologies core values of accountability, respect, creativity, integrity, passion and wellbeing.

PREFERRED QUALIFICATIONS:

Security industry knowledge, along with regulations and standards.
Experience with Microsoft Dynamics.
Familiarity with ticketing, dispatch, and scheduling software; experience with CRM & ERP systems.

PROFESSIONAL COMPETENCIES:

Excellent customer relation skills.
Excellent written and verbal skills in one on one and large group situations.
Excellent inter-personal skills including client and employee relations.
Ability to organize workload for effective implementation.
Ability to multi-task while working under deadlines and time constraints.
Efficient in standard business software (Microsoft Office, Outlook, Onenote, Visio).
Ability to interact effectively at all levels and across diverse cultures.
Ability to function as an effective team member in a collaborative sales environment.
Ability to adapt as the external environment and organization evolves.

PHYSICAL DEMANDS:
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Must be able to effectively communicate, (i.e. see, hear, speak and write clearly) in order to communicate with colleagues and/or customers; manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment

WORKING CONDITIONS:
In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate.

Pay: $50,000 - $65,000 DOE

Company Info;

Backed by more than a century of Bosch innovation, Bosch Building Technologies North America is driven by a simple belief: buildings should protect, inspire, and empower the people inside them. We partner with organizations to create smart, connected environments that feel safer, work smarter, and support a more sustainable future. With decades of regional experience and teams rooted in communities across North America, we bring together integrated security, fire detection, building automation, and energy solutions, all delivered by people who genuinely care. Our experts are committed to excellence, guided by digital innovation, and passionate about creating experiences that make every building feel like it’s working for you.

In 2026, Robert Bosch unified its global building technology integrator operations under the name of Bosch Building Technologies. As part of this transition, Paladin Technologies and Climatec combined their branch networks, creating a product-agnostic systems integrator focus on delivering flexible, future-ready solutions, offering customers an expanded, cross-domain service portfolio working as one cohesive team to deliver greater value under a stronger Bosch identity.

This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call 1-855-296-3199 to speak with Human Resources and let us know the nature of your request.

We thank you for your application, however only those selected for an interview will be contacted.

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More about this job

Responsibilities

The Service Coordinator is responsible for scheduling technical resources, managing service calls, and ensuring efficient execution of daily plans to meet client requirements. They act as a primary point of contact for customers, maintaining professional relationships and ensuring accurate service billing and reporting.

Requirements

Candidates should possess strong organizational and interpersonal skills with proficiency in Microsoft Office and ticketing software. Experience in the security industry and familiarity with CRM or ERP systems are considered preferred qualifications.

Skills

Service coordination
Scheduling
Customer service
Ticketing systems
Microsoft Office
Interpersonal skills
Time management
Problem solving
Communication
Attention to detail
Organizational skills
Data entry
Contract understanding
Billing
Team collaboration

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Scheduling
Ticketing
Microsoft Office
Microsoft Dynamics
CRM
ERP
Security Industry
Customer Service
Dispatch
Work Orders
Invoicing
Technical Resources
Service Calls
Inspections
Repairs
Installs
Subcontractors
Equipment Rentals
Purchase Orders
Professionalism
Accountability
Integrity
Collaboration
Building Technologies
Systems Integration
Client Relations
Time Management
Data Analysis
Reporting

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