Find work in Canada.

325,486 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 9 mins ago
Construction Manager
Walker
Niagara Falls, ON
Full-time
Reporting to the General Manager – Construction Niagara, the Construction Manager serves as a key operational leader, accountable for delivering exceptional project results while developing…
Added 9 mins ago
Programmatic & Data Strategist
Pelmorex
Oakville, ON · Montreal, QC
Full-time
Proven expertise with publisher ad tech platforms and infrastructure, specifically Google Ad Manager (GAM), Prebid.js / Header Bidding, and major SSPs (e.g., Magnite, Amazon TAM, Index…
Added 9 mins ago
District Manager Operations - Collections (GTA)
Waste Management, Inc. (WM)
Toronto, ON
Full-time
Because they have the opportunity to lead large, impactful operations, develop exceptional teams and help people build rewarding careers.
Added 9 mins ago
Liquor Store Assistant Manager - FT (Vernon)
Otter Co-op
Vernon, BC
$42,952 to $58,115.2 CAD / year
Full-time
The Assistant Liquor Store Manager supports the Liquor Store Manager in directing the day- to-day store operations by providing quality products and services in our store. As a leader of…
Added 9 mins ago
Sr. Manager, Customer Communication & Support
Neptune Technology Group
ON · Mississauga, ON
Full-time
The Sr. Manager, Customer Communication & Support leads Neptune’s customer-facing front door, the single coordination point for customers, the public, and field contractors. This role…
Added 9 mins ago
Senior Manager, Network & Field Maintenance
Neptune Technology Group
ON · Mississauga, ON
Full-time
The Sr. Manager, Network & Field Maintenance leads the team that keeps Neptune’s live networks and AMI systems and products healthy after project handoff, the always-on counterpart to…
Added 9 mins ago
Senior Quality Specialist
COMTECH TELECOMMUNICATIONS
Gatineau, QC
Full-time
Reports to: Senior Manager, Risk and Compliance
Added 9 mins ago
Management Trainee - Grocery
Co-op
Oxbow, SK
Full-time
people leadership, and daily operations as your capability develops.
Added 9 mins ago
Senior Project Manager - Team Lead
WSP
Lethbridge, AB
WSP is seeking a strategic, client-focused Senior Project Manager – Team Lead to lead and grow a team of design and field professionals. This high-impact leadership role is accountable for…
Added 23 mins ago
(CAN) Manager, Facility Services
Walmart Canada
St. John's, NL · Greater St. John's Metropolitan Area
Full-time
…plumbing, electrical and critical power maintenance and service operations by evaluating current and future projects by examining facility needs, evaluating equipment needs, identifying…
Added 23 mins ago
Manager, Community Safety Wellbeing & Project Management
Toronto Community Housing
Toronto, ON · North York, ON
Full-time
Our over 2,000 employees work to achieve our vision of quality homes in vibrant communities where people are proud to live and work.
Added 23 mins ago
Director, Operational Planning
York Region (The Regional Municipality of York)
Newmarket, ON
$168,725 to $198,450 CAD / year
Full-time
…municipalities, is as beautiful, interesting and diverse as our people. Local government is organized in a two-tier structure and we work together with our local municipalities to provide…
Added 23 mins ago
Pharmaceutical Sales Representative
BioSyent Inc
Barrie, ON
Full-time
This is a field-based position, within GTA Central North territory and surrounding areas as the primary base of operations, reporting to the Regional Sales Manager.
Added 23 mins ago
Senior Supervisor, Production
Factor_
Mississauga, ON
Full-time
In the absence of a Production Manager, the Senior Supervisor is the primary point of contact for any operational and people escalations for the production function in a fulfillment center.…
Added 23 mins ago
PSN Marketing Manager and Growth Initiatives Manager
Epiroc
Mississauga, ON
Full-time
Join Our Team as a PSN Marketing Manager and Growth Initiatives Manager at Epiroc!
Added 23 mins ago
Programmatic & Data Strategist
Pelmorex
Oakville, ON
Full-time
Proven expertise with publisher ad tech platforms and infrastructure, specifically Google Ad Manager (GAM), Prebid.js / Header Bidding, and major SSPs (e.g., Magnite, Amazon TAM, Index…
Added 24 mins ago
SALES ASSOCIATE - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
Part-time
…Respect, and Integrity, we truly pride ourselves on seeing our people reach their full potential through growth, confidence, passion, and innovation.…
Added 24 mins ago
Associate Sales Manager
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
…discounts, and the pride of being part of a brand that leads with people, the planet, and its partners at…
Added 24 mins ago
Open Education Resource (OER) Application Developer
Fanshawe Toronto@ILAC
London, ON
Full-time
Fanshawe College thrives because of its people. We foster a culture of excellence and see opportunities to turn potential into impact. Leading with empathy, belonging, unity, learning and…
Added 24 mins ago
Store Manager
SNDL Inc.
Lacombe, AB · ACE Liquor Discounter Lacombe
Full-time
We’re looking for a motivated, dependable Store Manager to join our Ace Liquor team and create an exceptional experience for every customer who walks through our doors. This is a great…
Added 24 mins ago
Principal Product Manager -Technical
Mastercard
Vancouver, BC
Full-time
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can…
Added 24 mins ago
Responsable comptes stratégiques – Secteur Public
Ricoh
Quebec, QC
Full-time
Strategic Account Executive - Public Sector - Quebec / Account Manager 2
Added 24 mins ago
Registered Nurse (Part-Time) - MH 4C Medicine
Trillium Health Partners
Mississauga, ON
Part-time
…defined not by illness, but by the health and well-being of people and…
Added 24 mins ago
Disability Case Manager (Casual) - BC IHS Wellness
Trillium Health Partners
Oakville, ON
Part-time
…defined not by illness, but by the health and well-being of people and…
Added 24 mins ago
Nurse Practitioner (Casual) -BC IHS Wellness
Trillium Health Partners
Oakville, ON
Part-time
…defined not by illness, but by the health and well-being of people and…

Bosch Building Technologies North America

Monitoring Operations Manager

Ottawa, ON, Canada

Pay: Pay: $65,000 - $75,000 (DOE)
Job type: Full-time
Apply by: Oct 29, 2026
Experience: 5 years’ experience as a manager overseeing personnel development & growth
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

The Monitoring Operations Manager will oversee the day-to-day control of personnel within our Underwriters Laboratories of Canada (ULC) Alarm Monitoring Centers across Canada. Leading & developing a seasoned team to ensure successful performance of the day-to-day operation.

This position is offered in Ottawa, ON and is responsible for managing & maintaining the physical location & ULC listings for this Signal Receiving Center. This position directly reports to the Director of Monitoring Operations.

Responsibilities:

Interview, hire and oversee the recruitment of staff
Implement and monitor operational plans to meet quality standards & contracted KPI values
Control costs and maximize productivity through the implementation of best practices and standardized processes
Coordinate with the technical team to address operational priorities during maintenance & project work
Conduct effective and timely performance reviews that comply with company goals and objectives
Ensure that all members of your team have their responsibilities and authorities clearly established & measured
Foster a corporate culture that promotes safe practices and encourages individual integrity and accountability
Build a team to provide 24-hour support for the Alarm Monitoring Operations
Facilitate the Leadership Development & Coaching Program for direct reports
Coordinate with the Human Resources team; scheduling, onboarding, time keeping, payroll, promotions, resignations & terminations
Coordinate & schedule vendors to maintain the operational standard of the ULC Signal Receiving Center in Victoria
Collaborate and provide backup for alternate location manager responsibilities
Complete annual ULC audits and coordinate emergency planning & disaster recovery drills

Supervisor Duties:

In accordance with applicable Company policies/procedures and Federal/State laws, will perform the following supervisory responsibilities: planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Required Qualifications:

5 years’ experience as a manager overseeing personnel development & growth
Ability to lead and supervise a team effectively
Strong computer and technical call center aptitude
Able to work independently, manage time effectively, and work with multiple deadlines
Excellent written and verbal communication, as well as interpersonal skills
Flexibility to work within a 24-hour workplace

Preferred Qualifications:

Alarm Monitoring or other security related industry experience
Post-secondary education
Bi-lingual (French & English) written & verbal

PHYSICAL DEMANDS;

In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job:

Must be able to effectively communicate, (i.e., see, hear, speak, and write clearly), in English, in order to communicate with colleagues and/or customers;
Manual dexterity required for all day computer work, occasional reaching, lifting of light office objects, and operating office equipment
Ability to focus, at a computer, for extended periods of time.

WORKING CONDITIONS;

In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job:

The office is clean, orderly, properly lighted, and ventilated. Noise levels are considered low to moderate

Pay: $65,000 - $75,000 (DOE)

Company Info;

Backed by more than a century of Bosch innovation, Bosch Building Technologies North America is driven by a simple belief: buildings should protect, inspire, and empower the people inside them. We partner with organizations to create smart, connected environments that feel safer, work smarter, and support a more sustainable future. With decades of regional experience and teams rooted in communities across North America, we bring together integrated security, fire detection, building automation, and energy solutions, all delivered by people who genuinely care. Our experts are committed to excellence, guided by digital innovation, and passionate about creating experiences that make every building feel like it’s working for you.

In 2026, Robert Bosch unified its global building technology integrator operations under the name of Bosch Building Technologies. As part of this transition, Paladin Technologies and Climatec combined their branch networks, creating a product-agnostic systems integrator focus on delivering flexible, future-ready solutions, offering customers an expanded, cross-domain service portfolio working as one cohesive team to deliver greater value under a stronger Bosch identity.

This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call 1-855-296-3199 to speak with Human Resources and let us know the nature of your request.

We thank you for your application, however only those selected for an interview will be contacted.

Powered by JazzHR

eP6zIGGft9

Apply About employer

More about this job

Responsibilities

Manage the day-to-day operations, staffing, performance, and productivity of the ULC Alarm Monitoring Center in Ottawa, while maintaining its physical location and ULC listings. Lead and develop the team, coordinate with technical, HR, and vendor partners, and oversee audits, emergency planning, and disaster recovery drills.

Requirements

Requires at least five years of experience managing personnel development and growth, along with effective leadership, strong computer and technical call center aptitude, and excellent communication and interpersonal skills. Candidates must be able to work independently, manage multiple deadlines, and be flexible in a 24-hour workplace; alarm monitoring or security experience, post-secondary education, and French-English bilingual ability are preferred.

Skills

Personnel Management
Team Leadership
Recruitment
Performance Management
Operational Planning
KPI Monitoring
Cost Control
Productivity Improvement
Process Standardization
Call Center Operations
Alarm Monitoring
Technical Coordination
Human Resources Coordination
Vendor Management
Emergency Planning
Disaster Recovery

Visa sponsorship

Not detected in the job text

Keywords

Alarm Monitoring
ULC Signal Receiving Center
Monitoring Operations
Call Center Operations
Personnel Development
Recruitment
Operational Plans
Quality Standards
Contracted KPIs
Cost Control
Productivity
Best Practices
Standardized Processes
Performance Reviews
Leadership Development
Coaching
Scheduling
Onboarding
Timekeeping
Payroll
Vendor Coordination
ULC Audits
Emergency Planning
Disaster Recovery
Security Industry
24-Hour Operations

Report this job