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Added 17 mins ago
SC
chef de quart - Store# 68163, 325 BLVD GREBER
Starbucks Coffee Company
Gatineau, QC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 33 mins ago
SS
Personal Support Worker
Simple Staffing
Burlington, ON
- Full-time
…Practical Nurse (RPN), the Personal Support Worker (PSW) provides quality personal and bedside care to residents in accordance with individual resident care plans, legislative requirements…
Added 1 hour ago
R|
MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Perform basic quality control testing and equipment warm-up procedures.
Added 1 hour ago
R|
MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Perform basic quality control testing and equipment warm-up procedures.
Added 1 hour ago
SC
shift supervisor - Store# 04856, PARRY SOUND
Starbucks Coffee Company
Parry Sound, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
SC
shift supervisor - Store# 00138, MISSION PARK
Starbucks Coffee Company
Kelowna, BC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
SC
shift supervisor - Store# 04612, VAUGHAN MILLS
Starbucks Coffee Company
Vaughan, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
SC
shift supervisor - Store# 21883, FINCH & CHESSWOOD
Starbucks Coffee Company
Toronto, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
S
Activity Aide - Veterans Centre - Regular Part-Time 2026-18768 (2026-18768)
Sunnybrook
Toronto, ON
- Part-time
The Activity Aide, under the leadership of the Activity Aide Supervisor, assists residents to participate in a variety of meaningful activities. These activities include but are not limited…
Added 1 hour ago
WR
Packer- Contract
Westlake Royal Building Products
Woodbridge, ON
- Full-time
Monitor cartons and end caps for correct size and report discrepancies to Shift Supervisor.
Added 1 hour ago
S
Dietary Aide - Patient Food Services - Regular Part-Time 2026-19000 (2026-19000)
Sunnybrook
Toronto, ON
- Part-time
Supporting Food Services quality improvement initiatives
Added 1 hour ago
S
Physician Assistant - Spine Surgery - Temporary Full-Time 2026-17950 (2026-17950)
Sunnybrook
Toronto, ON
- Full-time
…Physician, Medical Directives and in verbal discussion with the supervisor, and operationally reports to the Patient Care…
Added 2 hours ago
QB
restaurant supervisor
Quesada Burritos & Tacos
Quesnel, BC
- Full-time
Ensure that food and service meet quality control standards
Added 2 hours ago
VS
security guard supervisor
Vadium Security Inc.
Kamloops, BC
- Full-time
Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
Added 2 hours ago
VS
security guard supervisor
Vadium Security Inc.
Salmon Arm, BC
- Full-time
Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
Added 2 hours ago
TS
Case Worker
The Salvation Army in Canada
Hamilton, ON
- Part-time
work schedule is determined in consultation with your supervisor and may vary according to requirements
Added 2 hours ago
CI
Supervisor (Part Time)
Carters Inc.
Edmonton, AB
- Part-time
As a Part Time Supervisor, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, the first to introduce our new baby essentials,…
Added 3 hours ago
MS
Warehouse Supervisor Drape and Events
MPI San Diego Chapter (MPISD)
Toronto, ON
- Part-time
We are looking for an experienced Warehouse Supervisor – Drape & Events to lead our warehouse operations and support the successful execution of complex event projects.
Added 3 hours ago
CG
Food Service Worker Part Time
Compass Group Canada
Fredericton, NB
- Part-time
Prepares, presents and serves meals, ensuring the quality of the food and overall presentation.
Added 3 hours ago
CC
transportation logistics supervisor
CARGO COUNTY GROUP
Bolton, ON
- Full-time
Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
Added 3 hours ago
FH
Pharmacist, Community Pharmacy Services
Fraser Health Authority
Vancouver, BC
- $54.49 to $68.1 CAD / hour
- Full-time
…implementation of dispensary based medication safety initiatives, quality control activities, contributes to internal publications and participates in clinical drug trials in accordance…
Added 3 hours ago
SC
shift supervisor - Store# 04840, EDWARDS CROSSING - YALE & ONTARIO
Starbucks Coffee Company
Chilliwack, BC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 3 hours ago
SC
shift supervisor - Store# 16944, GASOLINE ALLEY
Starbucks Coffee Company
Penhold, AB
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 3 hours ago
SC
chef de quart - Store# 47948, 1000 RUE DE LA GAUCHETIERE
Starbucks Coffee Company
Montreal, QC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 3 hours ago
SC
chef de quart - Store# 17292, RTE 132 & JOGUES
Starbucks Coffee Company
Delson, QC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…

Bosch Building Technologies North America

Monitoring Operations Manager

Victoria, BC, Canada

Pay: $65,000 - $75,000 (DOE) · Full-time

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Job details

Pay: Pay: $65,000 - $75,000 (DOE)
Job type: Full-time
Apply by: Oct 29, 2026
Experience: 5 years’ experience as a manager overseeing personnel development & growth
Posting language: English
Posted: Sep 29, 2026

Original job description

The Monitoring Operations Manager will oversee the day-to-day control of personnel within our Underwriters Laboratories of Canada (ULC) Alarm Monitoring Centers across Canada. Leading & developing a seasoned team to ensure successful performance of the day-to-day operation.

This position is offered in Victoria, BC and is responsible for managing & maintaining the physical location & ULC listings for this Signal Receiving Center. This position directly reports to the Director of Monitoring Operations.

Responsibilities:

Interview, hire and oversee the recruitment of staff
Implement and monitor operational plans to meet quality standards & contracted KPI values
Control costs and maximize productivity through the implementation of best practices and standardized processes
Coordinate with the technical team to address operational priorities during maintenance & project work
Conduct effective and timely performance reviews that comply with company goals and objectives
Ensure that all members of your team have their responsibilities and authorities clearly established & measured
Foster a corporate culture that promotes safe practices and encourages individual integrity and accountability
Build a team to provide 24-hour support for the Alarm Monitoring Operations
Facilitate the Leadership Development & Coaching Program for direct reports
Coordinate with the Human Resources team; scheduling, onboarding, time keeping, payroll, promotions, resignations & terminations
Coordinate & schedule vendors to maintain the operational standard of the ULC Signal Receiving Center in Victoria
Collaborate and provide backup for alternate location manager responsibilities
Complete annual ULC audits and coordinate emergency planning & disaster recovery drills

Supervisor Duties:

In accordance with applicable Company policies/procedures and Federal/State laws, will perform the following supervisory responsibilities: planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Required Qualifications:

5 years’ experience as a manager overseeing personnel development & growth
Ability to lead and supervise a team effectively
Strong computer and technical call center aptitude
Able to work independently, manage time effectively, and work with multiple deadlines
Excellent written and verbal communication, as well as interpersonal skills
Flexibility to work within a 24-hour workplace

Preferred Qualifications:

Alarm Monitoring or other security related industry experience
Post-secondary education
Bi-lingual (French & English) written & verbal

PHYSICAL DEMANDS;

In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job:

Must be able to effectively communicate, (i.e., see, hear, speak, and write clearly), in English, in order to communicate with colleagues and/or customers;
Manual dexterity required for all day computer work, occasional reaching, lifting of light office objects, and operating office equipment
Ability to focus, at a computer, for extended periods of time.

WORKING CONDITIONS;

In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job:

The office is clean, orderly, properly lighted, and ventilated. Noise levels are considered low to moderate

Pay: $65,000 - $75,000 (DOE)

Company Info;

Backed by more than a century of Bosch innovation, Bosch Building Technologies North America is driven by a simple belief: buildings should protect, inspire, and empower the people inside them. We partner with organizations to create smart, connected environments that feel safer, work smarter, and support a more sustainable future. With decades of regional experience and teams rooted in communities across North America, we bring together integrated security, fire detection, building automation, and energy solutions, all delivered by people who genuinely care. Our experts are committed to excellence, guided by digital innovation, and passionate about creating experiences that make every building feel like it’s working for you.

In 2026, Robert Bosch unified its global building technology integrator operations under the name of Bosch Building Technologies. As part of this transition, Paladin Technologies and Climatec combined their branch networks, creating a product-agnostic systems integrator focus on delivering flexible, future-ready solutions, offering customers an expanded, cross-domain service portfolio working as one cohesive team to deliver greater value under a stronger Bosch identity.

This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call 1-855-296-3199 to speak with Human Resources and let us know the nature of your request.

We thank you for your application, however only those selected for an interview will be contacted.

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More about this job

Responsibilities

Manage the day-to-day operations, personnel, and physical location of the ULC Alarm Monitoring Center in Victoria, including staffing, performance, costs, vendors, and operational standards. Lead team development and 24-hour support, coordinate with technical and HR teams, and oversee ULC audits, emergency planning, and disaster recovery drills.

Requirements

Requires at least five years of experience managing personnel development and growth, along with effective team leadership, strong computer and technical call center aptitude, and the ability to manage competing deadlines independently. Excellent communication and interpersonal skills and flexibility to work in a 24-hour workplace are required; alarm monitoring or security experience, post-secondary education, and French-English bilingual ability are preferred.

Skills

Personnel Management
Team Leadership
Recruitment
Performance Management
Operational Planning
KPI Monitoring
Cost Control
Process Standardization
Technical Coordination
Coaching and Development
Human Resources Coordination
Vendor Management
ULC Compliance
Emergency Planning
Disaster Recovery
Written and Verbal Communication

Visa sponsorship

Not detected in the job text

Keywords

Alarm Monitoring
Signal Receiving Center
ULC
Personnel Management
Recruitment
Operational Plans
Quality Standards
KPIs
Cost Control
Best Practices
Standardized Processes
Performance Reviews
24-Hour Operations
Leadership Development
Coaching
Human Resources
Scheduling
Payroll
Vendor Coordination
ULC Audits
Emergency Planning
Disaster Recovery
Security Industry
Call Center Operations

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