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Added 14 mins ago
PM
Heavy-duty Diesel Mechanic
Pros Mechanics
AB · Lethbridge North, Alberta
- Full-time
Our client is actively seeking a skilled Certified Heavy-Duty Mechanic to join their dynamic service team in Lethbridge. You will perform repairs on diesel fuel injection systems.
Added 29 mins ago
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Outside Sales- Parts & Service- Refuse Equipment
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Toronto, ON
- Full-time
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- Full-time
Demonstrated ability to work with clinical and administrative information systems such as Medesync is a very strong asset.
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Technician, MiningNew
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Elkford, BC
- $96,000 to $113,000 CAD / year
- Full-time
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Added 3 hours ago
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- Full-time
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Pharmacy Assistant - CPS
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Accurately enter and maintain appropriate data within the applicable systems
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Service Coordinator
Bosch Building Technologies North America
Toronto, ON
- Full-time
…assignments. The Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and effectively execute a daily plan that best meets client requirements.…
Added 4 hours ago
A
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Actalent
Coquitlam, BC
- $22 to $27 CAD / hour
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Job Title: Technician - Remote Control Assembly
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Wire Harness/ Bench Build Technician
Actalent
Toronto, ON
- $30 to $35 CAD / hour
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As a Wire Harness/Bench Build Technician, you will be responsible for constructing and retrofitting electrical test benches for software integration validation testing. This role plays a…
Added 5 hours ago
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Purchasing Technician
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Montreal, QC
- Full-time
CSL is looking for a detail-oriented Purchasing Technician to support the full Procure-to-Pay process. In this operational role, you will help ensure purchase orders, supplier records,…
Added 6 hours ago
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Quality Assurance Technician - 10 Month Contract
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- $47,000 to $57,000 CAD / year
- Contract
We’re looking for a talented Quality Assurance Technician to help us deliver our mission and have a big impact in this high growth industry.
Added 6 hours ago
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Building Automation Specialist / Senior Automation Systems Technician (BAS007)
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Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
BAS Specialist / Senior Automation Systems Technician
Added 7 hours ago
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GWO Rope Access Technician
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Set up and take down rope access systems and job site equipment
Added 8 hours ago
Electrician & Instrumentation | Talent Pool
BHP
Canada
Red Seal Journeyperson Electrician, Instrumentation & Control Technician, Instrument Engineering Technologist, (essential). Dual ticketing is advantageous.
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Industrial Maintenance Technician (Electromechanic) - Evening Shift
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Mirabel, QC
- Full-time
Safran Landing Systems is a subsidiary of Safran Landing Systems, a global leader in landing and braking systems for aircraft. The Mirabel plant is dedicated to manufacturing major…
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Kontron's embedded computing systems interact with a wide variety of devices in rugged environments such as avionics, transportation, defense, and telecommunications.
Added 9 hours ago
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systems testing technician
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Execute and document results of software application tests and information and telecommunication systems tests
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EEG / EMG Technician (Certified)
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Pharmacy Assistant - CPS
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Accurately enter and maintain appropriate data within the applicable systems
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Temporary Instructor, Automotive Service Technician
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
NAIT’s Automotive Service Technician Program prepares students to diagnose problems, repair engines, use computer management systems, and adjust vehicles to operate for peak performance.…
Added 9 hours ago
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310T Technician - Cambridge
Altruck Rentals
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If you are a skilled licensed technician, or 2nd-3rd year apprentice looking for a new challenge, please submit your application, including your resume outlining your experience and…
Added 9 hours ago
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Maintenance Technician
CBRE
Ottawa, ON
- Full-time
In this vital role, you will support the maintenance and operation of the building systems inside a client facility. You will repair, maintain, and continuously improve functionality of…
Added 9 hours ago
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Technician, Mining
Glencore
Elkford, BC
- $96,000 to $113,000 CAD / year
- Full-time
Reporting to the Senior Engineer Supervisor, Geotech the Mine technician will participate in a variety of tasks, such as: Drone photogrammetric surveys, field layout and interaction with…
Added 9 hours ago
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Licensed Motor Mechanic (External)
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Diagnosing, repairing, rebuilding and/or replacing engines, computerized ignitions, various fuel systems, hydraulics, drive train, brake systems, air conditioning systems, air ride systems,…

Bosch Building Technologies North America

Service Coordinator

Toronto, ON, Canada

Salary Range: $45,833 - $66,000 (DOE) · Full-time

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Job details

Pay: Salary Range: $45,833 - $66,000 (DOE)
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

The Service Coordinator is responsible for the efficient scheduling of technical resources and assignments. The Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and effectively execute a daily plan that best meets client requirements. This position is customer facing and must be able to at all times create a customer-centric experience that promotes our trusted brand within the marketplace.

Responsibilities:

Perform service coordination, including daily scheduling for service calls, inspections and repairs/installs related to service (scheduling labour, communication with client)
Maintain technician schedule, ensuring resources including subcontractors and equipment rentals are effectively utilized to maximize efficiencies and productivity
Relay schedule & service details to technicians
Express an understanding of contracts and service billing to ensure work orders are accurate and invoiced in a timely manner and escalating any discrepancies or issues to the Service Coordinator II or Team Lead
Deliver and maintain response times to customers within guaranteed response windows and send post-service reports
Problem solving by corresponding with the client, defining customer requirements and anticipating the unstated needs of the customer
Provide ongoing two-way communication between the customer and the Service team
Understand service capabilities and effectively communicate all offerings to the customer
Obtain purchase orders from customers as needed
Escalate customer complaints to the Service Coordinator II or Team Lead
Create positive impressions, and develop professional relationships with clients by ensuring appearance, behaviour and attitude always represent the company in a professional manner
Perform additional duties as required

Required Qualifications:

An organized individual with a strong commitment to customers, co-workers and work processes
Experience with Windows and Microsoft Office products
Excellent customer service
Strong interpersonal skills and ability to work within a team structure
High attention to detail with strong organizational skills
Ability to prioritize and manage time efficiently for self and others
Excellent command of the English language verbal, written and telephone skills
Resourceful, ability to research information and present results to internal clients
Accountable, co-operative and attentive to productivity and corporate profitability
Ability to build strong relationships with both internal and external customers

Preferred Qualifications:

Security industry knowledge, along with regulations and standards
Experience with Microsoft Dynamics
Familiarity with ticketing, dispatch, and scheduling software; experience with CRM & ERP systems

Salary Range: $45,833 - $66,000 (DOE)

Vacancy Status: This posting is for a current and existing vacancy

Physical Demands:

In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Must be able to effectively communicate in English, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers
Manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment
Sitting, standing, walking in office environments and construction sites
The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet)

Working Conditions:

In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate
Will be required to be on site with customers or contractors, with or without Paladin colleagues to manage the expectations and deliverables. Sites range from general office environments to new construction.
Driving to customer sites is required
Limited overnight travel may be required

Company Info;

Backed by more than a century of Bosch innovation, Bosch Building Technologies North America is driven by a simple belief: buildings should protect, inspire, and empower the people inside them. We partner with organizations to create smart, connected environments that feel safer, work smarter, and support a more sustainable future. With decades of regional experience and teams rooted in communities across North America, we bring together integrated security, fire detection, building automation, and energy solutions, all delivered by people who genuinely care. Our experts are committed to excellence, guided by digital innovation, and passionate about creating experiences that make every building feel like it’s working for you.

In 2026, Robert Bosch unified its global building technology integrator operations under the name of Bosch Building Technologies. As part of this transition, Paladin Technologies and Climatec combined their branch networks, creating a product-agnostic systems integrator focus on delivering flexible, future-ready solutions, offering customers an expanded, cross-domain service portfolio working as one cohesive team to deliver greater value under a stronger Bosch identity.

This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call 1-855-296-3199 to speak with Human Resources and let us know the nature of your request.

We thank you for your application, however only those selected for an interview will be contacted.

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More about this job

Responsibilities

Coordinate daily service calls, inspections, repairs, and installations by scheduling technicians, subcontractors, and equipment while communicating assignments and service details. Maintain customer communication and response times, ensure work orders and billing are accurate, obtain purchase orders, and escalate issues or complaints as needed.

Requirements

Candidates should have strong customer service, communication, organizational, prioritization, and teamwork skills, along with proficiency in Windows and Microsoft Office. Security industry knowledge, familiarity with Microsoft Dynamics, and experience with ticketing, dispatch, scheduling, CRM, or ERP systems are preferred.

Skills

Service Coordination
Scheduling
Customer Service
Client Communication
Problem Solving
Time Management
Organization
Attention To Detail
Teamwork
Microsoft Office
Windows
Ticketing Systems
Dispatch Software
Scheduling Software
CRM Systems
ERP Systems

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Daily Scheduling
Service Calls
Inspections
Repairs
Installations
Technician Scheduling
Subcontractors
Equipment Rentals
Ticketing Systems
Dispatch
Customer Service
Client Communication
Service Billing
Work Orders
Purchase Orders
Response Times
Post-Service Reports
Security Industry
Regulations And Standards
Windows
Microsoft Office
Microsoft Dynamics
CRM
ERP
Construction Sites

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