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Added 9 hours ago
CE
Rental Coordinator
Cooper Equipment Rentals Limited
Toronto, ON
- Full-time
Job Summary: We are seeking a detail-oriented, customer-focused Rental Coordinator to support the daily operations of our branch. The Rental Coordinator will be a main point of contact for…
Added 9 hours ago
CE
Parts & Service Coordinator
Cooper Equipment Rentals Limited
Mississauga, ON
- Full-time
Schedule and track equipment service and maintenance, balancing technician availability with customer and fleet needs.
Added 10 hours ago
BC
Planning & Systems Coordinator
Barnhart Canada
Fort McMurray, AB
- Full-time
…clear visibility into upcoming work. As a Planning & Systems Coordinator, you'll play a key role in helping our maintenance team stay organized, forecast future needs, and ensure the right…
Added 11 hours ago
MS
Dispatch Coordinator
Make Space
Kitchener, ON
- $56,000 to $60,000 CAD / year
- Full-time
We are looking for a Dispatch Coordinator to join our Kitchener team and support operations throughout the Kitchener Waterloo area.
Added 11 hours ago
VF
US Carrier Sales Manager
Vortex Freight
Mississauga, ON
- Full-time
Coordinate with dispatch, terminal, and warehouse teams to ensure load execution meets service and cost targets.
Added 12 hours ago
BC
Planning & Systems Coordinator
Barnhart Crane & Rigging
Fort McMurray, AB
- Full-time
…clear visibility into upcoming work. As a Planning & Systems Coordinator, you'll play a key role in helping our maintenance team stay organized, forecast future needs, and ensure the right…
Added 12 hours ago
VG
US Carrier Sales Manager
Vortex Group of Companies
Mississauga, ON
- Full-time
Coordinate with dispatch, terminal, and warehouse teams to ensure load execution meets service and cost targets.
Added 14 hours ago
SH
Logistics Coordinator - Markham, ON
Sentrex Health Solutions
Markham, ON
- Full-time
…clinics and to clients across Ontario and providing “white glove” service at each delivery…
Added 14 hours ago
M
Logistics Coordinator
Multy
Vaughan, ON
- $70,000 to $80,000 CAD / year
- Full-time
The Logistics Coordinator oversees and coordinates day-to-day domestic, transborder, and international freight movements across Multy Home’s supply chain network. This role is responsible…
Added 16 hours ago
Customer Service Coordinator
Westcorp
Edmonton, AB
As a key member of the Commercial Property Management team, the Customer Service Coordinator will provide excellent customer service to tenants and guests at College Plaza; an office tower…
Added 18 hours ago
OP
DZ Delivery Driver - Catalys
ORA Partenaires
London, ON
- Full-time
The Delivery Driver reports directly to the Dispatch Coordinator - Ontario
Added 18 hours ago
OP
AZ Delivery Driver
ORA Partenaires
Remote, Canada
- Full-time
- Remote
The Delivery Driver reports directly to the Dispatch Coordinator – Ontario.
Added 19 hours ago
I
Operations Coordinator
Intelcom
Sydney Indian Reserve No. 28A, NS · Sydney
- Full-time
…Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge…
Added 20 hours ago
D
Logistics Dispatcher (Float)
Dynacare
Brampton, ON
- Full-time
…transportation logistics across multiple regions within a centralized dispatch model. Acting as a critical control point within operations, this role ensures the timely and efficient…
Added 23 hours ago
RS
Operations Coordinator
Rockwood Service Corporation
Red Deer, AB
- Full-time
Reporting to the Division Manager, the Operations Coordinator will oversee the planning, scheduling, and dispatching of technical staff and resources to meet customer service requests.
Added 1 day ago
Trucking Coordinator
Total Oilfield Rentals
Leduc, AB
Reporting to the Branch Manager, the Trucking Coordinator will be essential in managing the day-to-day trucking operations. You will work closely with drivers, dispatchers, and clients to…
Added 1 day ago
CE
Rental Coordinator
Cooper Equipment Rentals Limited
Toronto, ON · Etobicoke, ON
- Full-time
Job Summary: We are seeking a detail-oriented, customer-focused Rental Coordinator to support the daily operations of our branch. The Rental Coordinator will be a main point of contact for…
Added 1 day ago
BB
Service Coordinator
Bosch Building Technologies North America
Toronto, ON
- Full-time
The Service Coordinator is responsible for the efficient scheduling of technical resources and assignments. The Service Coordinator utilizes ticketing, and other systems as tools to…
Added 1 day ago
N2
Operations Coordinator
NHC 24/7
Clarence-Rockland, ON · Rockland, Ontario
- Full-time
NHC 24/7 is a growing restoration company, and we're looking for an energetic, organized and motivated Operations Coordinator to join our team!
Added 1 day ago
Flight Operations - OPERATIONS_COORDINATOR
Conair Group Inc.
Abbotsford, BC
…the globe for over 50 years, with a reputation of providing service excellence, making us an industry leader. We are aerospace engineering experts, creating 16 different airtanker types,…
Added 1 day ago
RE
Control Room Operator
Recurrent Energy
Kitchener, ON
- Full-time
Execute switching orders, dispatch instructions, and plant commands in coordination with Transmission Operators (TOs), Balancing Authorities (BAs), and Scheduling Coordinators (SCs).
Added 1 day ago
PT
Service Coordinator
Paladin Technologies
Toronto, ON
- Full-time
The Service Coordinator is responsible for the efficient scheduling of technical resources and assignments. The Service Coordinator utilizes ticketing, and other systems as tools to…
Added 1 day ago
MP
Entry Level Order Fulfillment & Operations Coordinator
Master Power
Richmond Hill, ON
- Full-time
The Order Fulfillment & Operations Coordinator is a full-time, on-site position based in Richmond Hill, ON. This is an entry-level role primarily responsible for coordinating order…
Added 1 day ago
I
Operations Coordinator
Intelcom
Toronto, ON · Scarborough
- Full-time
…Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge…
Added 1 day ago
Traffic Coordinator (Abbotsford)
Aecon
Abbotsford, BC
…critical electrical infrastructure and is the designated powerline service provider for the Lower Mainland South and Okanagan regions. PEI works to support transmission and distribution…

Bosch Building Technologies North America

Service Coordinator

Toronto, ON, Canada

Salary Range: $45,833 - $66,000 (DOE) · Full-time

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Job details

Pay: Salary Range: $45,833 - $66,000 (DOE)
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

The Service Coordinator is responsible for the efficient scheduling of technical resources and assignments. The Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and effectively execute a daily plan that best meets client requirements. This position is customer facing and must be able to at all times create a customer-centric experience that promotes our trusted brand within the marketplace.

Responsibilities:

Perform service coordination, including daily scheduling for service calls, inspections and repairs/installs related to service (scheduling labour, communication with client)
Maintain technician schedule, ensuring resources including subcontractors and equipment rentals are effectively utilized to maximize efficiencies and productivity
Relay schedule & service details to technicians
Express an understanding of contracts and service billing to ensure work orders are accurate and invoiced in a timely manner and escalating any discrepancies or issues to the Service Coordinator II or Team Lead
Deliver and maintain response times to customers within guaranteed response windows and send post-service reports
Problem solving by corresponding with the client, defining customer requirements and anticipating the unstated needs of the customer
Provide ongoing two-way communication between the customer and the Service team
Understand service capabilities and effectively communicate all offerings to the customer
Obtain purchase orders from customers as needed
Escalate customer complaints to the Service Coordinator II or Team Lead
Create positive impressions, and develop professional relationships with clients by ensuring appearance, behaviour and attitude always represent the company in a professional manner
Perform additional duties as required

Required Qualifications:

An organized individual with a strong commitment to customers, co-workers and work processes
Experience with Windows and Microsoft Office products
Excellent customer service
Strong interpersonal skills and ability to work within a team structure
High attention to detail with strong organizational skills
Ability to prioritize and manage time efficiently for self and others
Excellent command of the English language verbal, written and telephone skills
Resourceful, ability to research information and present results to internal clients
Accountable, co-operative and attentive to productivity and corporate profitability
Ability to build strong relationships with both internal and external customers

Preferred Qualifications:

Security industry knowledge, along with regulations and standards
Experience with Microsoft Dynamics
Familiarity with ticketing, dispatch, and scheduling software; experience with CRM & ERP systems

Salary Range: $45,833 - $66,000 (DOE)

Vacancy Status: This posting is for a current and existing vacancy

Physical Demands:

In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Must be able to effectively communicate in English, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers
Manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment
Sitting, standing, walking in office environments and construction sites
The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet)

Working Conditions:

In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate
Will be required to be on site with customers or contractors, with or without Paladin colleagues to manage the expectations and deliverables. Sites range from general office environments to new construction.
Driving to customer sites is required
Limited overnight travel may be required

Company Info;

Backed by more than a century of Bosch innovation, Bosch Building Technologies North America is driven by a simple belief: buildings should protect, inspire, and empower the people inside them. We partner with organizations to create smart, connected environments that feel safer, work smarter, and support a more sustainable future. With decades of regional experience and teams rooted in communities across North America, we bring together integrated security, fire detection, building automation, and energy solutions, all delivered by people who genuinely care. Our experts are committed to excellence, guided by digital innovation, and passionate about creating experiences that make every building feel like it’s working for you.

In 2026, Robert Bosch unified its global building technology integrator operations under the name of Bosch Building Technologies. As part of this transition, Paladin Technologies and Climatec combined their branch networks, creating a product-agnostic systems integrator focus on delivering flexible, future-ready solutions, offering customers an expanded, cross-domain service portfolio working as one cohesive team to deliver greater value under a stronger Bosch identity.

This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call 1-855-296-3199 to speak with Human Resources and let us know the nature of your request.

We thank you for your application, however only those selected for an interview will be contacted.

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More about this job

Responsibilities

Coordinate daily service calls, inspections, repairs, and installations by scheduling technicians and other resources, communicating service details, and maintaining customer response times. Ensure work orders and billing are accurate, address customer needs and issues, and escalate discrepancies or complaints when appropriate.

Requirements

Requires strong customer service, communication, organization, attention to detail, prioritization, and teamwork skills, along with proficiency in Windows and Microsoft Office. Security industry knowledge, Microsoft Dynamics, and familiarity with ticketing, dispatch, scheduling, CRM, or ERP systems are preferred.

Skills

Service Coordination
Scheduling
Customer Service
Client Communication
Technician Dispatch
Resource Allocation
Problem Solving
Contract and Service Billing
Work Order Accuracy
Time Management
Organization
Attention to Detail
Microsoft Office
Microsoft Dynamics
Ticketing Systems
CRM and ERP Systems

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Service Scheduling
Service Calls
Inspections
Repairs
Installations
Technician Scheduling
Subcontractors
Equipment Rentals
Customer Service
Client Communication
Response Times
Service Reports
Contracts
Service Billing
Work Orders
Purchase Orders
Security Industry
Industry Regulations
Industry Standards
Windows
Microsoft Office
Microsoft Dynamics
Ticketing Systems
Dispatch Software
Scheduling Software
CRM Systems
ERP Systems
Resource Allocation
Customer Complaints

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