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Added 38 mins ago
AU
Governance Coordinator - Board
Athabasca University
Athabasca, AB
- $84,432.32 to $121,272.32 USD / year
- Full-time
Reporting directly to the Director Governance, the Governance Coordinator plays a pivotal role in the good governance of Athabasca University by providing strategies and effective,…
Added 1 hour ago
NS
Marketing Coordinator
Northern Strands
Saskatoon, SK
- Full-time
Northern Strands is growing, and we're on the lookout for a passionate, detail-driven Marketing Coordinator, whose primary responsibilities are creating marketing content, editing and…
Added 1 hour ago
KT
Medical Receptionist
Kalahari Trial Centre
Windsor, ON · Greater Windsor Metropolitan Area
- Full-time
💼 Position: Medical Receptionist / Administrative Assistant
Added 2 hours ago
PH
Quality Assurance and Compliance Coordinator
Providence Healthcare
Vancouver, BC
- Part-time
…purpose-built environment designed to elevate patient experience, support interdisciplinary collaboration, and accelerate innovation in kidney…
Added 3 hours ago
OL
Program Coordinator
Oxford Learning Stoney Creek
Ottawa, ON
- Full-time
…Learning Barrhaven is looking for a dynamic and motivated Program Coordinator with strong people skills to assist in the day-to-day management of our busy…
Added 3 hours ago
OL
Client Services Coordinator (Full-Time)
Oxford Learning Stoney Creek
Halifax, NS
- Full-time
You'll support our Education Coordinator with student programs and parent communications while taking ownership of scheduling, administrative processes and daily operational…
Added 3 hours ago
NY
Security Coordinator - Security, Fire and Life Safety, FTT (J1026-0568)
North York General Hospital
Toronto, ON
- Temporary
Security Coordinator Your goal in this position is to support quality initiatives; coordinating the performance of Security contract services, ensuring they align to Key Performance…
Added 4 hours ago
NS
Marketing Coordinator
Northern Strands Group of Companies
Saskatoon, SK
- Full-time
Northern Strands is growing, and we're on the lookout for a passionate, detail-driven Marketing Coordinator, whose primary responsibilities are creating marketing content, editing and…
Added 4 hours ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The incumbent will report to the Chief of Orthopaedic Trauma and will provide full research-related support to him and 4 Orthopaedic Trauma surgeons (researchers).
Added 5 hours ago
CO
Educational Technology and Multimedia Project Coordinator
College of New Caledonia
Prince George, BC
- Full-time
Provide relief support for basic office operations (e.g. email monitoring) when the Administrative Assistant is absent.
Added 5 hours ago
I
Winter 2027: Event Marketing Coordinator Co-op (4 months)
Intuit
Toronto, ON
- Full-time
Provide General Team Support: Monitor the shared events inbox, respond to routine customer questions under guidance, and provide administrative and coordination support across the events…
Added 5 hours ago
C
Project Coordinator, BORN Ontario Temporary Full-Time (1.0) (until November 2027)
CHEO
Ottawa, ON
- Full-time
The Project Coordinator contributes to the development, implementation, evaluation, and on-going coordination of activities related to BORN projects and initiatives. The incumbent will have…
Added 5 hours ago
IS
Office Operations and Admin
Intelica Solutions Inc.
Calgary, AB
- Full-time
Provide light, day‑to‑day administrative support to the President
Added 5 hours ago
CO
Sales Coordinator
Cha's Organics
Montreal, QC · Greater Montreal, QC
- Full-time
…team in Ville Saint-Laurent is seeking a self-motivated Sales Coordinator with strong organizational skills and a collaborative…
Added 6 hours ago
J
Project Operations Manager (Construction)
Jobgether
Canada
- $85,000 to $105,000 CAD / year
- Full-time
Lead and support the project coordinator by assigning responsibilities, reviewing work, monitoring progress, and following up to ensure commitments are completed.
Added 6 hours ago
K
Partner Administrative Assistant, Indirect Tax
KPMG
ON · Toronto, Ontario
- Full-time
KPMG is looking for an Administrative Assistant who can provide support on a range of activities to ensure a high-quality product.
Added 8 hours ago
PE
Junior Construction Coordinator, Administrator
PTW Energy Services
Nisku, AB
- Full-time
Providing administrative and coordination support across multiple construction projects.
Added 8 hours ago
S&
Retail Operations Coordinator
Silk & Snow
Toronto, ON
- Full-time
…best-in-class retail experience. We’re hiring a Retail Operations Coordinator to support the day-to-day operational success of our growing store network. You’re someone who thrives on…
Added 8 hours ago
IH
Patient Care Coordinator | Emergency
Interior Health Authority
Castlegar, BC
- Full-time
Castlegar Regional District Hospital in Castlegar, B.C. is seeking a motivated and organized casual Patient Care Coordinator (PCC) to support and lead our team.
Added 8 hours ago
MD
Treatment Coordinator
Maximum Dental
Ottawa, ON
- Full-time
The Treatment Coordinator is a full-time, on-site role based in Ottawa, ON. This position is responsible for guiding patients through their treatment journey, including reviewing proposed…
Added 8 hours ago
FH
Administrative Support Clerk, Mental Health and Substance Use Services
Fraser Health
Abbotsford, BC · Mission, BC
- Part-time
…centered around patients/clients/residents and families, the Administrative Support Clerk works as a member of the interdisciplinary team and provides administrative support by performing…
Added 8 hours ago
Events Specialist
Canadian Mental Health Association BC Division
Vancouver, BC
Support the Resource Development and Special Events Coordinator with local activation of community events in Greater Vancouver.
Added 8 hours ago
EG
Event Producer - Hybrid (Project-Based)
Encore Global
Brampton, ON
- Full-time
Properly reconcile events, specifically delivering a wrap report and ensuring that all administrative data and paperwork has been entered, submitted, cross checked, and reconciled across…
Added 9 hours ago
WC
Coordinator, Mailroom
Walmart Canada
Mississauga, ON
- Full-time
…sorting, preparing, labeling, routing, and verifying items to support accurate and timely delivery while following established operational procedures and…
Added 9 hours ago
OL
Client Services Coordinator (Full-Time)
Oxford Learning Centres Inc.
Halifax, NS
- Full-time
You'll support our Education Coordinator with student programs and parent communications while taking ownership of scheduling, administrative processes and daily operational…

Bosch Building Technologies North America

Service Coordinator

Ottawa, ON, Canada

Salary Range: $45,833 - $66,000 (DOE) · Full-time

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Job details

Pay: Salary Range: $45,833 - $66,000 (DOE)
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

The Service Coordinator is responsible for the efficient scheduling of technical resources and assignments. The Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and effectively execute a daily plan that best meets client requirements. This position is customer facing and must be able to at all times create a customer-centric experience that promotes our trusted brand within the marketplace.

Responsibilities:

Perform service coordination, including daily scheduling for service calls, inspections and repairs/installs related to service (scheduling labour, communication with client)
Maintain technician schedule, ensuring resources including subcontractors and equipment rentals are effectively utilized to maximize efficiencies and productivity
Relay schedule & service details to technicians
Express an understanding of contracts and service billing to ensure work orders are accurate and invoiced in a timely manner and escalating any discrepancies or issues to the Service Coordinator II or Team Lead
Deliver and maintain response times to customers within guaranteed response windows and send post-service reports
Problem solving by corresponding with the client, defining customer requirements and anticipating the unstated needs of the customer
Provide ongoing two-way communication between the customer and the Service team
Understand service capabilities and effectively communicate all offerings to the customer
Obtain purchase orders from customers as needed
Escalate customer complaints to the Service Coordinator II or Team Lead
Create positive impressions, and develop professional relationships with clients by ensuring appearance, behaviour and attitude always represent the company in a professional manner
Perform additional duties as required

Required Qualifications:

An organized individual with a strong commitment to customers, co-workers and work processes
Experience with Windows and Microsoft Office products
Excellent customer service
Strong interpersonal skills and ability to work within a team structure
High attention to detail with strong organizational skills
Ability to prioritize and manage time efficiently for self and others
Excellent command of the English language verbal, written and telephone skills
Resourceful, ability to research information and present results to internal clients
Accountable, co-operative and attentive to productivity and corporate profitability
Ability to build strong relationships with both internal and external customers

Preferred Qualifications:

Security industry knowledge, along with regulations and standards
Experience with Microsoft Dynamics
Familiarity with ticketing, dispatch, and scheduling software; experience with CRM & ERP systems

Salary Range: $45,833 - $66,000 (DOE)

Vacancy Status: This posting is for a current and existing vacancy

Physical Demands:

In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Must be able to effectively communicate in English, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers
Manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment
Sitting, standing, walking in office environments and construction sites
The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet)

Working Conditions:

In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate
Will be required to be on site with customers or contractors, with or without Paladin colleagues to manage the expectations and deliverables. Sites range from general office environments to new construction.
Driving to customer sites is required
Limited overnight travel may be required

Company Info;

Backed by more than a century of Bosch innovation, Bosch Building Technologies North America is driven by a simple belief: buildings should protect, inspire, and empower the people inside them. We partner with organizations to create smart, connected environments that feel safer, work smarter, and support a more sustainable future. With decades of regional experience and teams rooted in communities across North America, we bring together integrated security, fire detection, building automation, and energy solutions, all delivered by people who genuinely care. Our experts are committed to excellence, guided by digital innovation, and passionate about creating experiences that make every building feel like it’s working for you.

In 2026, Robert Bosch unified its global building technology integrator operations under the name of Bosch Building Technologies. As part of this transition, Paladin Technologies and Climatec combined their branch networks, creating a product-agnostic systems integrator focus on delivering flexible, future-ready solutions, offering customers an expanded, cross-domain service portfolio working as one cohesive team to deliver greater value under a stronger Bosch identity.

This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call 1-855-296-3199 to speak with Human Resources and let us know the nature of your request.

We thank you for your application, however only those selected for an interview will be contacted.

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More about this job

Responsibilities

Coordinate daily service calls, inspections, repairs, and installations by scheduling technicians, subcontractors, and equipment while communicating plans and service details to clients and technicians. Maintain customer response times, ensure work orders and billing details are accurate, obtain purchase orders when needed, resolve service issues, and escalate discrepancies or complaints.

Requirements

The role requires strong customer service, communication, interpersonal, organizational, and time-management skills, along with proficiency in Windows and Microsoft Office. Security industry knowledge, Microsoft Dynamics, and familiarity with ticketing, dispatch, scheduling, CRM, or ERP systems are preferred; no specific education or years of experience are stated.

Skills

Service Coordination
Scheduling
Customer Service
Client Communication
Technician Dispatch
Resource Allocation
Problem Solving
Time Management
Organization
Attention To Detail
Microsoft Office
Microsoft Dynamics
Ticketing Systems
CRM Systems
ERP Systems
Security Industry Knowledge

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Service Scheduling
Service Calls
Inspections
Repairs
Installations
Technician Scheduling
Dispatch
Subcontractors
Equipment Rentals
Ticketing Systems
Microsoft Office
Microsoft Dynamics
CRM
ERP
Work Orders
Service Billing
Purchase Orders
Customer Service
Client Communication
Response Times
Security Industry
Contracts
Customer Complaints
Resource Utilization

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