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Added 1 hour ago
SH
Volunteer Coordinator
Shared Health-Soins Communs
Portage la Prairie, MB
- Full-time
The Coordinator - Volunteer Services will oversee and provide service to volunteer operations in designated geographical area of Prairie Mountain Health.
Added 4 hours ago
Field Operations Coordinator
Amrize
Coquitlam, BC
Join Amrize as a Field Operations Coordinator and help construct whats next. If you're ready to put your skills to work on projects that matter - and build a career with a company that’s…
Added 6 hours ago
GS
Construction Project Administrative Coordinator
Gallaher Signature Living
Windsor, ON
- Full-time
Gallaher Companies is a nationally recognized leader in real estate development, design, construction, and operations. Specializing in multifamily residences, commercial projects, senior…
Added 7 hours ago
Volunteer Coordinator
Winnipeg Regional Health Authority
MB · To Be Determined, MB
The Coordinator - Volunteer Services will oversee and provide service to volunteer operations in designated geographical area of Prairie Mountain Health.
Added 8 hours ago
UO
Intermediate Coordinator, Academic Program Management
University of Ottawa
Ottawa, ON · Lamoureux Hall
- Full-time
…workshops, training and events, while ensuring smooth and efficient operations and an exceptional client experience. Coordinates elements of physical and material resources, including…
Added 8 hours ago
A
Document Control Specialist
Actalent
AB · Edmonton, AB
- $25 to $30 CAD / hour
- Full-time
We are seeking a highly organized and detail-oriented Administrative Assistant / Document Control Coordinator to support daily office operations in a manufacturing and production…
Added 8 hours ago
Coordinator, North East Specialized Geriatric Centre
Health Sciences North
Sudbury, ON
Provide leadership and direction through planning and organizing of the day-to-day operations of the Regional Outpatient
Added 8 hours ago
Coordinator, North East Specialized Geriatric Centre
Health Sciences North
Sudbury, ON
Provide leadership and direction through planning and organizing of the day-to-day operations of the Regional Outpatient
Added 12 hours ago
E
Customer Service Coordinator
EXFO
Quebec, QC
- Full-time
Within the Customer Experience team, the Customer Service Coordinator is responsible for helping ensure customer priorities are effectively managed across the organization. Acting as a key…
Added 12 hours ago
SH
Loyalty & Guest Feedback Coordinator
Sandman Hotel Group
BC · West Vancouver, BC
- Full-time
The ideal candidate will bring a strong background in hospitality operations, particularly in reservations and guest services, combined with a high level of comfort working within online…
Added 13 hours ago
UG
Clinic and Outreach Coordinator
UNB Geodesy & Geomatics Engineering
Fredericton, NB
- Full-time
Reporting to the Director, the Clinic and Outreach Coordinator is responsible for the smooth and reliable administration of overall operations of the two clinics in a fast-paced environment…
Added 13 hours ago
CH
Quality Inventory Control Coordinator
Cardinal Health Canada
Concord, ON
- Full-time
Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include…
Added 13 hours ago
CH
Quality Inventory Control Coordinator
Cardinal Health Canada
Mississauga, ON
- Full-time
Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include…
Added 13 hours ago
PR
Asset Information Management Coordinator
Paramount Resources
Calgary, AB
- Full-time
The role of the Asset Information Management (AIM) Coordinator is to be the dedicated owner of Paramount’s daily AIM operations and support the adoption of AI. Reporting to the Enterprise…
Added 14 hours ago
B
Logistics and Transport Coordinator
BRP
Valcourt, QC
- Temporary
…developing innovative products? We are looking for an R&D Transport Coordinator, reporting to the Technical Services Manager, to optimize and manage logistics processes and transportation…
Added 14 hours ago
CH
Quality Inventory Control Coordinator
Cardinal Health
Vaughan, ON · Canada-NSC
- Full-time
Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include…
Added 14 hours ago
MR
Assistant Manager, Procurement
Mount Royal University
Calgary, AB
- Full-time
Operational & Procurement Leadership: Direct day-to-day procurement operations to ensure seamless execution, compliance, and strategic value across all institutional purchases and active…
Added 14 hours ago
IR
Outreach & Partnership Coordinator
Info-Tech Research Group
London, ON · Toronto, ON
- Full-time
Collaborate with clients and internal teams such as Sales and Data Operations to understand priorities and align on campaign objectives.
Added 14 hours ago
Loyalty & Guest Feedback Coordinator
Northland Properties
Vancouver, BC
The ideal candidate will bring a strong background in hospitality operations, particularly in reservations and guest services, combined with a high level of comfort working within online…
Added 14 hours ago
UO
Laboratory Operations Lead
University of Alberta
Edmonton, AB
- Full-time
This competition is open to all applicants; however, internal applicants will be given priority consideration based on minimum qualifications, or a combination of experience, skills, and…
Added 14 hours ago
PL
Warehouse Associate - Warehouse Coordinator role
Pantos Logistics Canada Inc.
Delta, BC
- Full-time
Manage inbound and outbound warehouse operations for General Customers, LGES, and other customer accounts.
Added 15 hours ago
TR
People & Culture (Hybrid)
Traction Rec
Vancouver, BC
- Full-time
We’re looking for a People & Office Coordinator to join our lean People & Culture team and help keep our office operations and people programs running smoothly. This is a great opportunity…
Added 15 hours ago
Warehouse Associate - Warehouse Coordinator role
Pantos Logistics Canada Inc.
Delta, BC
Manage inbound and outbound warehouse operations for General Customers, LGES, and other customer accounts.
Added 15 hours ago
BH
Coordinator, Client Engagement, Partnership and Health Equity
Bruyère Health
Ottawa, ON
- Full-time
…health equity, accessibility, quality improvement, healthcare operations, public health, social services, community development or a related…
Added 15 hours ago
A
Logistics Coordinator
ATCO
La Prairie, QC
- Full-time
As a Logistics Coordinator, you will be the backbone of our operations, ensuring the smooth execution of logistics from start to finish including regional lease fleet management, scheduling…

Bosch Building Technologies North America

Service Coordinator

Ottawa, ON, Canada

Salary Range: $45,833 - $66,000 (DOE) · Full-time

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Job details

Pay: Salary Range: $45,833 - $66,000 (DOE)
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

The Service Coordinator is responsible for the efficient scheduling of technical resources and assignments. The Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and effectively execute a daily plan that best meets client requirements. This position is customer facing and must be able to at all times create a customer-centric experience that promotes our trusted brand within the marketplace.

Responsibilities:

Perform service coordination, including daily scheduling for service calls, inspections and repairs/installs related to service (scheduling labour, communication with client)
Maintain technician schedule, ensuring resources including subcontractors and equipment rentals are effectively utilized to maximize efficiencies and productivity
Relay schedule & service details to technicians
Express an understanding of contracts and service billing to ensure work orders are accurate and invoiced in a timely manner and escalating any discrepancies or issues to the Service Coordinator II or Team Lead
Deliver and maintain response times to customers within guaranteed response windows and send post-service reports
Problem solving by corresponding with the client, defining customer requirements and anticipating the unstated needs of the customer
Provide ongoing two-way communication between the customer and the Service team
Understand service capabilities and effectively communicate all offerings to the customer
Obtain purchase orders from customers as needed
Escalate customer complaints to the Service Coordinator II or Team Lead
Create positive impressions, and develop professional relationships with clients by ensuring appearance, behaviour and attitude always represent the company in a professional manner
Perform additional duties as required

Required Qualifications:

An organized individual with a strong commitment to customers, co-workers and work processes
Experience with Windows and Microsoft Office products
Excellent customer service
Strong interpersonal skills and ability to work within a team structure
High attention to detail with strong organizational skills
Ability to prioritize and manage time efficiently for self and others
Excellent command of the English language verbal, written and telephone skills
Resourceful, ability to research information and present results to internal clients
Accountable, co-operative and attentive to productivity and corporate profitability
Ability to build strong relationships with both internal and external customers

Preferred Qualifications:

Security industry knowledge, along with regulations and standards
Experience with Microsoft Dynamics
Familiarity with ticketing, dispatch, and scheduling software; experience with CRM & ERP systems

Salary Range: $45,833 - $66,000 (DOE)

Vacancy Status: This posting is for a current and existing vacancy

Physical Demands:

In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Must be able to effectively communicate in English, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers
Manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment
Sitting, standing, walking in office environments and construction sites
The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet)

Working Conditions:

In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate
Will be required to be on site with customers or contractors, with or without Paladin colleagues to manage the expectations and deliverables. Sites range from general office environments to new construction.
Driving to customer sites is required
Limited overnight travel may be required

Company Info;

Backed by more than a century of Bosch innovation, Bosch Building Technologies North America is driven by a simple belief: buildings should protect, inspire, and empower the people inside them. We partner with organizations to create smart, connected environments that feel safer, work smarter, and support a more sustainable future. With decades of regional experience and teams rooted in communities across North America, we bring together integrated security, fire detection, building automation, and energy solutions, all delivered by people who genuinely care. Our experts are committed to excellence, guided by digital innovation, and passionate about creating experiences that make every building feel like it’s working for you.

In 2026, Robert Bosch unified its global building technology integrator operations under the name of Bosch Building Technologies. As part of this transition, Paladin Technologies and Climatec combined their branch networks, creating a product-agnostic systems integrator focus on delivering flexible, future-ready solutions, offering customers an expanded, cross-domain service portfolio working as one cohesive team to deliver greater value under a stronger Bosch identity.

This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call 1-855-296-3199 to speak with Human Resources and let us know the nature of your request.

We thank you for your application, however only those selected for an interview will be contacted.

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More about this job

Responsibilities

Coordinate daily service calls, inspections, repairs, and installations by scheduling technicians, subcontractors, and equipment while communicating plans and service details to clients and technicians. Maintain customer response times, ensure work orders and billing details are accurate, obtain purchase orders when needed, resolve service issues, and escalate discrepancies or complaints.

Requirements

The role requires strong customer service, communication, interpersonal, organizational, and time-management skills, along with proficiency in Windows and Microsoft Office. Security industry knowledge, Microsoft Dynamics, and familiarity with ticketing, dispatch, scheduling, CRM, or ERP systems are preferred; no specific education or years of experience are stated.

Skills

Service Coordination
Scheduling
Customer Service
Client Communication
Technician Dispatch
Resource Allocation
Problem Solving
Time Management
Organization
Attention To Detail
Microsoft Office
Microsoft Dynamics
Ticketing Systems
CRM Systems
ERP Systems
Security Industry Knowledge

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Service Scheduling
Service Calls
Inspections
Repairs
Installations
Technician Scheduling
Dispatch
Subcontractors
Equipment Rentals
Ticketing Systems
Microsoft Office
Microsoft Dynamics
CRM
ERP
Work Orders
Service Billing
Purchase Orders
Customer Service
Client Communication
Response Times
Security Industry
Contracts
Customer Complaints
Resource Utilization

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