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Added 3 mins ago
RU
Field Service Technician
Rubix UKII
Grimsby, ON
- Full-time
You will be flexible and be prepared to work the hours required in a demanding and busy 24/7 service orientated environment
Added 3 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 3 mins ago
CC
Technicienne ou Technicien en loisirs - Recreational Activities Technician
Champlain College Saint-Lambert
Saint-Lambert, QC · St-Lambert, QC
- $27.33 to $35.35 CAD / hour
- Full-time
Assiste les membres du Service aux étudiants dans la planification et l’organisation des activités à la vie étudiante du Collège;
Added 3 mins ago
Pharmacy Technician
Winnipeg Regional Health Authority
Winnipeg, MB
Reporting to the Pharmacy Manager and under the general supervision of a Pharmacist or other Pharmacy Technician, the incumbent is responsible for performing the following tasks:
Added 3 mins ago
Pharmacy Technician
Winnipeg Regional Health Authority
Winnipeg, MB
Reporting to the Pharmacy Manager and under the general supervision of a Pharmacist or other Pharmacy Technician, the incumbent is responsible for performing the following tasks:
Added 3 mins ago
Pharmacy Technician
Winnipeg Regional Health Authority
Winnipeg, MB
Reporting to the Pharmacy Manager and under the general supervision of a Pharmacist or other Pharmacy Technician, the incumbent is responsible for performing the following tasks:
Added 18 mins ago
W
Laboratory Technician I – Quality Control
Werfen
Halifax, NS
- Temporary
The Laboratory Technician I in Quality Control is responsibe to perform tasks and functions associated with receiving inspection/testing, in-process or final inspection and testing of…
Added 33 mins ago
DG
Assistant Service Manager
Dilawri Group of Companies
North Vancouver, BC
- Full-time
Minimum 5 years of combined experience in an automotive service environment (e.g., Service Advisor, Technician, Shop Foreperson, or related role)
Added 33 mins ago
BL
Locksmith
Benson Lock
Toronto, ON · Greater Toronto Area, Canada
- Full-time
As a Commercial Locksmith Technician, you’ll work independently out of a dedicated company vehicle servicing our commercial, retail, and industrial clients across the GTA. You will handle…
Added 33 mins ago
CO
Library Service Assistant 1/2 Circulation Assistant
City of Winnipeg
Winnipeg, MB
- Part-time
Salary: $18.99 - $29.09 hourly as per the Library Service Assistant 1/2 Classification within the C.U.P.E Collective Agreement.
Added 1 hour ago
RG
Product Support Technician
Rototilt Group AB
Brantford, ON
- Full-time
…worldwide. Rototilt Inc. is currently seeking a Product Support Technician to join our team. This role is responsible for delivering exceptional customer service, technical support, and…
Added 1 hour ago
WA
Autobody Prepper
Wood Automotive Group
Calgary, AB
- Full-time
Check preparation quality prior to painting, liaise with refinishing technician and advise supervisor if necessary
Added 1 hour ago
Laboratory Technician, Newborn Screening Ontario – Temporary Full-Time (1.0) (until May 2027)
CHEO
Ottawa, ON
Provide service coverage for meals, breaks, vacation and sick leave as required.
Added 1 hour ago
TR
Journeyperson Heavy Duty Mechanic
The RMC Group of Companies
Edmonton, AB
- Internship
Safely operate service truck for emergency truck repairs
Added 1 hour ago
LE
Technician (Full Time)
Laczko Equity Group Inc.
Spruce Grove, AB
- $18.25 CAD / hour
- Full-time
As a lube technician (aka auto technician), you will help keep our guests safe on the road by providing top-tier
Added 1 hour ago
PS
Endoscope Repair Technician
Pacific Surgical
Concord, ON
- $45,000 CAD / year
- Full-time
We are currently seeking a Full-Time Endoscope Repair Technician to join our high-energy team. You will work out of our state-of-the-art, 10,000-square-foot climate-controlled facility in…
Added 2 hours ago
XT
Mechanic Helper
XTL TRANSPORT INC.
Surrey, BC
- Full-time
For over 37 years, XTL Transport has been a trusted employer for skilled technicians and drivers. We are currently seeking an experienced Commercial Tire Technician to join our team.
Added 3 hours ago
I
Services Technician
Insight
Toronto, ON
- Full-time
The Services Technician reports to the Services Lead. The Services Technician analyst is responsible for the troubleshooting, repair, installing of peripherals, and instrumentation devices…
Added 3 hours ago
Field Service Technician - Controlled Environments (Con-Test)
BGE Indoor Air Quality Solutions Ltd.
Moncton, NB
…Brunswick or Halifax, Nova Scotia, Canada as our next Field Service Technician (Controlled Environments). In this role, you will play a critical part in keeping laboratories, hospitals,…
Added 3 hours ago
M
Data Center Technician
Microsoft
Toronto, ON
- $59,700 to $95,700 CAD / year
- Full-time
As a Microsoft Data Center Technician (DCT), you will develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting,…
Added 3 hours ago
M
Technicien principal de l'environnement critique (CET)/Critical Environment Technician
Microsoft
Quebec, QC
- Full-time
As a Senior Critical Environment Technician (CET) - Québec City in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will help to maintain the critical infrastructure that keeps…
Added 4 hours ago
TC
Maintenance of Rolling Stock Manager
Transdev Canada
Brampton, ON
- $115,000 to $145,000 CAD / year
- Full-time
Plan, oversee, and be accountable for the day-to-day management of the LRV maintenance, cleaning and service delivery to achieve reliable service, corporate objectives, and KPI’s, including…
Added 4 hours ago
G
Automotive Technician (Light Vehicle Mechanic) - Apply For Future Opportunities
Glencore
Elkford, BC
- $131,000 to $134,000 CAD / year
- Full-time
Valid Interprovincial Red Seal Automotive Service Technician Certification
Added 4 hours ago
RR
UAS Technican
Remote Robotic
Ottawa, ON · Kanata, ON
- Full-time
We are seeking a hands-on UAS Technician to prepare, operate, maintain, troubleshoot, test, and deploy unmanned aerial systems.
Added 4 hours ago
JC
Security Service Technician (TQ)
Johnson Controls
Delta, BC · Vancouver, BC · CAN BC DELTA
- Full-time
The Service Technician will be responsible for the installation, integration, commissioning, and servicing of advanced security systems, including access control systems, CCTV, intrusion…

Bosch Building Technologies North America

Service Coordinator

Ottawa, ON, Canada

Salary Range: $45,833 - $66,000 (DOE) · Full-time

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Job details

Pay: Salary Range: $45,833 - $66,000 (DOE)
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

The Service Coordinator is responsible for the efficient scheduling of technical resources and assignments. The Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and effectively execute a daily plan that best meets client requirements. This position is customer facing and must be able to at all times create a customer-centric experience that promotes our trusted brand within the marketplace.

Responsibilities:

Perform service coordination, including daily scheduling for service calls, inspections and repairs/installs related to service (scheduling labour, communication with client)
Maintain technician schedule, ensuring resources including subcontractors and equipment rentals are effectively utilized to maximize efficiencies and productivity
Relay schedule & service details to technicians
Express an understanding of contracts and service billing to ensure work orders are accurate and invoiced in a timely manner and escalating any discrepancies or issues to the Service Coordinator II or Team Lead
Deliver and maintain response times to customers within guaranteed response windows and send post-service reports
Problem solving by corresponding with the client, defining customer requirements and anticipating the unstated needs of the customer
Provide ongoing two-way communication between the customer and the Service team
Understand service capabilities and effectively communicate all offerings to the customer
Obtain purchase orders from customers as needed
Escalate customer complaints to the Service Coordinator II or Team Lead
Create positive impressions, and develop professional relationships with clients by ensuring appearance, behaviour and attitude always represent the company in a professional manner
Perform additional duties as required

Required Qualifications:

An organized individual with a strong commitment to customers, co-workers and work processes
Experience with Windows and Microsoft Office products
Excellent customer service
Strong interpersonal skills and ability to work within a team structure
High attention to detail with strong organizational skills
Ability to prioritize and manage time efficiently for self and others
Excellent command of the English language verbal, written and telephone skills
Resourceful, ability to research information and present results to internal clients
Accountable, co-operative and attentive to productivity and corporate profitability
Ability to build strong relationships with both internal and external customers

Preferred Qualifications:

Security industry knowledge, along with regulations and standards
Experience with Microsoft Dynamics
Familiarity with ticketing, dispatch, and scheduling software; experience with CRM & ERP systems

Salary Range: $45,833 - $66,000 (DOE)

Vacancy Status: This posting is for a current and existing vacancy

Physical Demands:

In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Must be able to effectively communicate in English, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers
Manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment
Sitting, standing, walking in office environments and construction sites
The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet)

Working Conditions:

In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate
Will be required to be on site with customers or contractors, with or without Paladin colleagues to manage the expectations and deliverables. Sites range from general office environments to new construction.
Driving to customer sites is required
Limited overnight travel may be required

Company Info;

Backed by more than a century of Bosch innovation, Bosch Building Technologies North America is driven by a simple belief: buildings should protect, inspire, and empower the people inside them. We partner with organizations to create smart, connected environments that feel safer, work smarter, and support a more sustainable future. With decades of regional experience and teams rooted in communities across North America, we bring together integrated security, fire detection, building automation, and energy solutions, all delivered by people who genuinely care. Our experts are committed to excellence, guided by digital innovation, and passionate about creating experiences that make every building feel like it’s working for you.

In 2026, Robert Bosch unified its global building technology integrator operations under the name of Bosch Building Technologies. As part of this transition, Paladin Technologies and Climatec combined their branch networks, creating a product-agnostic systems integrator focus on delivering flexible, future-ready solutions, offering customers an expanded, cross-domain service portfolio working as one cohesive team to deliver greater value under a stronger Bosch identity.

This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call 1-855-296-3199 to speak with Human Resources and let us know the nature of your request.

We thank you for your application, however only those selected for an interview will be contacted.

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More about this job

Responsibilities

Coordinate daily service calls, inspections, repairs, and installations by scheduling technicians, subcontractors, and equipment while communicating plans and service details to clients and technicians. Maintain customer response times, ensure work orders and billing details are accurate, obtain purchase orders when needed, resolve service issues, and escalate discrepancies or complaints.

Requirements

The role requires strong customer service, communication, interpersonal, organizational, and time-management skills, along with proficiency in Windows and Microsoft Office. Security industry knowledge, Microsoft Dynamics, and familiarity with ticketing, dispatch, scheduling, CRM, or ERP systems are preferred; no specific education or years of experience are stated.

Skills

Service Coordination
Scheduling
Customer Service
Client Communication
Technician Dispatch
Resource Allocation
Problem Solving
Time Management
Organization
Attention To Detail
Microsoft Office
Microsoft Dynamics
Ticketing Systems
CRM Systems
ERP Systems
Security Industry Knowledge

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Service Scheduling
Service Calls
Inspections
Repairs
Installations
Technician Scheduling
Dispatch
Subcontractors
Equipment Rentals
Ticketing Systems
Microsoft Office
Microsoft Dynamics
CRM
ERP
Work Orders
Service Billing
Purchase Orders
Customer Service
Client Communication
Response Times
Security Industry
Contracts
Customer Complaints
Resource Utilization

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