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Added 8 mins ago
AL
Rental Coordinator
Air Liquide
Saint-Hyacinthe, QC
- Part-time
Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our…
Added 8 mins ago
Environmental Health and Safety Coordinator
E.S. FOX LIMITED
Hamilton, ON
Our office in Hamilton, ON, is looking for a Environmental Health and Safety Coordinator to join our team.
Added 8 mins ago
Executive Director, Campus Safety Services
Georgian College
ON
…research, and more. We take pride in working alongside a dynamic team of student-focused educators, dedicated supporters, and passionate advocates. Together, we can advance our mission to…
Added 8 mins ago
JB
Service Coordinator
John Brooks Company
Mississauga, ON
- $60,000 to $70,600 CAD / year
- Full-time
Reporting to the Service Operations Supervisor, the Service Coordinator manages pump repair, service, and parts orders from request to completion. This role prepares quotations, coordinates…
Added 8 mins ago
VC
Home Helper, Assisted Living - Full-time
VON Canada (Ontario)
Peterborough, ON
- $17.95 to $20.78 CAD / hour
- Full-time
…The Home Helper collaborates with members of the health care team in meeting the needs of individuals to attain an optimal level of independence and…
Added 9 mins ago
JB
Service Coordinator
John Brooks
Mississauga, ON
- $60,000 to $70,600 CAD / year
- Full-time
Reporting to the Service Operations Supervisor, the Service Coordinator manages pump repair, service, and parts orders from request to completion. This role prepares quotations, coordinates…
Added 24 mins ago
Radio Traffic Coordinator- 6 Month Contract
Rogers Communications
Vancouver, BC
The Traffic Coordinator is a key member of the Revenue Operations team at Rogers Sports & Media. They support radio sales by ensuring all ads are scheduled and delivered as ordered. The…
Added 24 mins ago
UH
Patient Flow Coordinator
University Health Network
Toronto, ON
- Full-time
As a member of the 15C/Autologous Transplant Unit, the Patient Flow Coordinator is responsible for the overall processing of patient clinic visits from registration through to follow-up…
Added 39 mins ago
UO
Senior Coordinator, Development
University of Ottawa
Ottawa, ON · Desmarais Hall
- Full-time
…operational, and project management support to the advancement team. This position ensures the efficient execution of major, principal, planned, and annual gift fundraising strategies and…
Added 39 mins ago
MS
Cashier - Student Position
Mohawk Students' Association
ON · Hamilton, Ontario
- Part-time
…supervision of, and receive daily direction from the Hospitality…
Added 39 mins ago
MS
Restaurant Service Staff - Student Position
Mohawk Students' Association
ON · Hamilton, Ontario
- Part-time
…supervision of, and receive daily direction from the Hospitality…
Added 39 mins ago
TG
Operations Coordinator
The Gti Group
Burford, ON
- Full-time
We're looking for an Operations Coordinator who thrives in a fast-paced environment, enjoys solving problems, and wants to build a long-term career in transportation and logistics. This is…
Added 39 mins ago
CBMC, Site Coordinator
Cape Breton University
Sydney Indian Reserve No. 28A, NS · Sydney, NS
Acting as a key liaison, the Site Coordinator cultivates and sustains collaborative relationships with the local medical education team, academic institutions, preceptors, students,…
Added 39 mins ago
WR
Safety & Emergency Services Coordinator
West Red Lake Gold Mines
Red Lake, ON
- Full-time
…infrastructure, a skilled workforce, and a strong technical team, West Red Lake Gold is committed to operational excellence, responsible mining practices, and creating long-term value as it…
Added 54 mins ago
BI
Product Development Coordinator - Internship Winter 2027 | Coordonnateur·trice au développement de produits – Stage Hiver 2027
Behaviour Interactive
Montreal, QC
- Internship
Behaviour is looking for a Product Development Coordinator intern to join the Merchandising team and support Dead by Daylight consumer products from concept to delivery. Are you game ? 🎮✨
Added 54 mins ago
FT
Part-Time Professor-Protection, Security, and Investigation Program
Fanshawe Toronto@ILAC
London, ON
- Part-time
Note: The School of Health Sciences and Public Safety is looking to build a pool of qualified law enforcement professionals to join our Non Full-time Faculty team for Winter 2027
Added 54 mins ago
B
MAC (Move, Add, Change) Coordinator
BGIS
Ottawa, ON
- Full-time
The MAC Coordinator is responsible for supporting the coordination and execution of Moves, Adds
Added 54 mins ago
M
Sales Coordinator
Marriott
Vancouver, BC
- Full-time
…maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance…
Added 1 hour ago
Graduate Program Assistant
University of Guelph
Guelph, ON
…course-based Masters, as well as providing support to the Graduate Coordinator and department faculty in relation to graduate students. The incumbent works closely with the Graduate…
Added 1 hour ago
VC
Activity Aide, Adult Day Program - Temporary, Full-time
VON Canada (Ontario)
Peterborough, ON
- $17.95 to $23.82 CAD / hour
- Full-time
- Temporary
Implements, evaluates and revises service plans on an ongoing basis in collaboration with the family/caregivers and internal team.
Added 1 hour ago
M
Business Project Manager
Maarut
Levis, QC
- Contract
▸ PCO, coordinator or Scrum Master profile presented as
Added 1 hour ago
Customer Service Specialist
DSV
Brampton, ON
…commitments and specifications. Additionally, the Customer Service Coordinator, Back-Line must also be committed to exceeding client expectations while respecting company…
Added 1 hour ago
RC
Candidate Eligibility Coordinator
Royal College of Physicians and Surgeons of Canada
Ottawa, ON
- Full-time
Ability to work independently or as a member of a team.
Added 1 hour ago
SH
Materials Management Coordinator, Supply Chain
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
…Health, we encourage you to apply and be part of our dedicated team, making a difference in the lives of our employees and the community we…
Added 1 hour ago
CO
Job ID #32085: Cartographic GIS Technician (REPOST)
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
…from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity,…

Bosch Building Technologies North America

Service Coordinator

Ottawa, ON, Canada

Salary Range: $45,833 - $66,000 (DOE) · Full-time

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Job details

Pay: Salary Range: $45,833 - $66,000 (DOE)
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

The Service Coordinator is responsible for the efficient scheduling of technical resources and assignments. The Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and effectively execute a daily plan that best meets client requirements. This position is customer facing and must be able to at all times create a customer-centric experience that promotes our trusted brand within the marketplace.

Responsibilities:

Perform service coordination, including daily scheduling for service calls, inspections and repairs/installs related to service (scheduling labour, communication with client)
Maintain technician schedule, ensuring resources including subcontractors and equipment rentals are effectively utilized to maximize efficiencies and productivity
Relay schedule & service details to technicians
Express an understanding of contracts and service billing to ensure work orders are accurate and invoiced in a timely manner and escalating any discrepancies or issues to the Service Coordinator II or Team Lead
Deliver and maintain response times to customers within guaranteed response windows and send post-service reports
Problem solving by corresponding with the client, defining customer requirements and anticipating the unstated needs of the customer
Provide ongoing two-way communication between the customer and the Service team
Understand service capabilities and effectively communicate all offerings to the customer
Obtain purchase orders from customers as needed
Escalate customer complaints to the Service Coordinator II or Team Lead
Create positive impressions, and develop professional relationships with clients by ensuring appearance, behaviour and attitude always represent the company in a professional manner
Perform additional duties as required

Required Qualifications:

An organized individual with a strong commitment to customers, co-workers and work processes
Experience with Windows and Microsoft Office products
Excellent customer service
Strong interpersonal skills and ability to work within a team structure
High attention to detail with strong organizational skills
Ability to prioritize and manage time efficiently for self and others
Excellent command of the English language verbal, written and telephone skills
Resourceful, ability to research information and present results to internal clients
Accountable, co-operative and attentive to productivity and corporate profitability
Ability to build strong relationships with both internal and external customers

Preferred Qualifications:

Security industry knowledge, along with regulations and standards
Experience with Microsoft Dynamics
Familiarity with ticketing, dispatch, and scheduling software; experience with CRM & ERP systems

Salary Range: $45,833 - $66,000 (DOE)

Vacancy Status: This posting is for a current and existing vacancy

Physical Demands:

In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Must be able to effectively communicate in English, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers
Manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment
Sitting, standing, walking in office environments and construction sites
The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet)

Working Conditions:

In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate
Will be required to be on site with customers or contractors, with or without Paladin colleagues to manage the expectations and deliverables. Sites range from general office environments to new construction.
Driving to customer sites is required
Limited overnight travel may be required

Company Info;

Backed by more than a century of Bosch innovation, Bosch Building Technologies North America is driven by a simple belief: buildings should protect, inspire, and empower the people inside them. We partner with organizations to create smart, connected environments that feel safer, work smarter, and support a more sustainable future. With decades of regional experience and teams rooted in communities across North America, we bring together integrated security, fire detection, building automation, and energy solutions, all delivered by people who genuinely care. Our experts are committed to excellence, guided by digital innovation, and passionate about creating experiences that make every building feel like it’s working for you.

In 2026, Robert Bosch unified its global building technology integrator operations under the name of Bosch Building Technologies. As part of this transition, Paladin Technologies and Climatec combined their branch networks, creating a product-agnostic systems integrator focus on delivering flexible, future-ready solutions, offering customers an expanded, cross-domain service portfolio working as one cohesive team to deliver greater value under a stronger Bosch identity.

This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call 1-855-296-3199 to speak with Human Resources and let us know the nature of your request.

We thank you for your application, however only those selected for an interview will be contacted.

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More about this job

Responsibilities

Coordinate daily service calls, inspections, repairs, and installations by scheduling technicians, subcontractors, and equipment while communicating plans and service details to clients and technicians. Maintain customer response times, ensure work orders and billing details are accurate, obtain purchase orders when needed, resolve service issues, and escalate discrepancies or complaints.

Requirements

The role requires strong customer service, communication, interpersonal, organizational, and time-management skills, along with proficiency in Windows and Microsoft Office. Security industry knowledge, Microsoft Dynamics, and familiarity with ticketing, dispatch, scheduling, CRM, or ERP systems are preferred; no specific education or years of experience are stated.

Skills

Service Coordination
Scheduling
Customer Service
Client Communication
Technician Dispatch
Resource Allocation
Problem Solving
Time Management
Organization
Attention To Detail
Microsoft Office
Microsoft Dynamics
Ticketing Systems
CRM Systems
ERP Systems
Security Industry Knowledge

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Service Scheduling
Service Calls
Inspections
Repairs
Installations
Technician Scheduling
Dispatch
Subcontractors
Equipment Rentals
Ticketing Systems
Microsoft Office
Microsoft Dynamics
CRM
ERP
Work Orders
Service Billing
Purchase Orders
Customer Service
Client Communication
Response Times
Security Industry
Contracts
Customer Complaints
Resource Utilization

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