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Added 23 mins ago
R
Intermediate Business Analyst – Health & Safety Action Plan (short term)
Resonaite
Ottawa, ON
- Contract
…document meetings, keep front-line staff informed of progress, and support the team through an upcoming management…
Added 23 mins ago
R|
ACCESS ALS Program Development Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Temporary
…partners of Access ALS across Canada. The role is for a Network Coordinator to support the sites both at the ALS Phase 1 group of the CIM of the MUHC RI and the ACCESS ALS clinical trial…
Added 23 mins ago
DG
Delivery Coordinator
Dilawri Group of Companies
Vancouver, BC
- Full-time
Mercedes-Benz Vancouver is currently looking to fill the position of Delivery Coordinator.
Added 38 mins ago
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Ops Gear Coordinator
TownPost
Blackfalds, AB
- Full-time
We are excited to offer an internal opportunity for the position of Aviation Ops Gear & Asset Coordinator at Mustang Helicopters!
Added 53 mins ago
BB
Service Coordinator
Bosch Building Technologies North America
Vancouver, BC
- Full-time
Responsible for the efficient scheduling of technical resources and assignments, the Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and…
Added 1 hour ago
EI
Media Operations & Technology Coordinator
EarthLabs, Inc. (TSXV: SPOT | OTCQX: SPOFF | FSE: 8EK0)
Canada
- Full-time
The Media Operations & Technology Coordinator is responsible for coordinating and overseeing print and digital advertising and editorial production across The Northern Miner Group's…
Added 2 hours ago
SN
Patient Care Coordinator
Sage Naturopathic Clinic
Oakville, ON
- Full-time
Support daily clinic operations, including keeping the front desk organized and helping maintain a clean and welcoming environment.
Added 2 hours ago
HD
Human Resources Coordinator
Hotel Dieu Shaver Health and Rehabilitation Centre
St. Catharines, ON
- Internship
As a trusted resource for employees, leaders, unions and external partners, the Human Resources Coordinator provides guidance and support on compensation and benefits programs, maintains…
Added 2 hours ago
RT
Dispatch Coordinator
Right-Link Transport & Logistics ltd
Abbotsford, BC
- Full-time
Role Description The Dispatch Coordinator is a full-time, on-site role located in Abbotsford, BC. This role is responsible for scheduling and dispatching drivers, coordinating routes, and…
Added 3 hours ago
PD
Administrative Coordinator/Program Coordinator
Paul Davis Restoration of the National Capital Region, VA
Fort McMurray, AB
- Full-time
Position: Administrative Coordinator/Program Coordinator
Added 3 hours ago
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Sr Spec, IT
Vale
Canada
- Full-time
…designing, deploying, and optimizing machine learning solutions that support predictive maintenance, process automation, operational reliability, and real-time decision-making across our…
Added 4 hours ago
CI
Operations Liaison Coordinator
Calian in Space & Technology
Montreal, QC
- Full-time
Calian is seeking an Operations Liaison Coordinator to support a national Department of National Defence (DND) project. In this role, you will act as the primary link between project teams…
Added 4 hours ago
S&
E-Commerce Coordinator
Silk & Snow
Toronto, ON
- Full-time
The E-commerce Coordinator will support the day-to-day operations and optimization of Silk & Snow's online store. Reporting to the Manager, E-commerce, you'll help maintain the health of…
Added 4 hours ago
S&
Coordinator, Logistics
Silk & Snow
Toronto, ON
- Full-time
We are looking for a detail-oriented and proactive Logistics Coordinator - Retail to join our operations team. In this role, you will be responsible for coordinating retail order…
Added 4 hours ago
IH
Community Integration Care Coordinator | Home Health
Interior Health Authority
Barriere, BC
- Part-time
Barriere Health Centre is hiring relief part-time Community Integration Care Coordinator (CICC) located in Barriere, BC. This positions support Home Health. The end date of this relief is…
Added 4 hours ago
N&
Trust Accounting, Payroll and Benefits Coordinator
North & Company LLP Law Offices
Lethbridge, AB
- Full-time
We are seeking a detail-oriented and highly organized Trust Accounting, Payroll, and Benefits Coordinator to join our accounting team. This role will provide support to our Trust Desk…
Added 4 hours ago
LH
Coordinator
Lookout Housing and Health
New Westminster, BC
- Full-time
The Coordinator assists in overseeing the daily operations of Lookout residential, shelter, and outreach programs. Under the direction of the Program Manager, this position provides…
Added 4 hours ago
UO
Manager of Operations
University of Victoria
Victoria, BC
- Full-time
Reporting to the Director of the Kula: Library Futures Academy, the Manager of Operations provides leadership for the planning, coordination, communications, and operational infrastructure…
Added 4 hours ago
K
Project Engineer
Kiewit
Calgary, AB
- Full-time
The Project Engineer will support construction activities by planning, organizing and implementing those management duties (i.e. engineering interface, subcontract and materials management,…
Added 4 hours ago
EA
Building Maintenance Coordinator
Execaire Aviation
Dorval, QC
- Full-time
The Building Maintenance Coordinator is responsible for ensuring the safe, reliable, and continuous operation of all building systems and critical paint shop infrastructure supporting…
Added 4 hours ago
G
HR Coordinator - Corporate Services
Graham
Calgary, AB
- Full-time
Join our HR Operations team as a Human Resources Coordinator, supporting an exceptional employee experience across Canada and the US. Reporting to the Manager, HR Operations Excellence,…
Added 4 hours ago
K
Project Engineer
Kiewit
AB · Edmonton, AB
- Full-time
The Project Engineer will support construction activities by planning, organizing and implementing those management duties (i.e. engineering interface, subcontract and materials management,…
Added 4 hours ago
E
Estimating Coordinator
EllisDon
Calgary, AB
- Full-time
Manage cost coding changes from Estimating to Operations, through B2W software
Added 5 hours ago
G
Project Coordinator - Water/Wastewater
Graham
Mapleton, ON
- Full-time
Graham is actively recruiting for a Project Coordinator to support the Water/Wastewater Division. Reporting to the Senior Operations Manager, this role is integral to coordinating,…
Added 5 hours ago
Coordinator, Content Marketing
Tourism Whistler
Whistler, BC
The Coordinator, Content Marketing creates engaging social content and helps keep Tourism Whistler’s digital channels accurate, current and connected. Working closely with our social, web…

Bosch Building Technologies North America

Service Coordinator

Vancouver, BC, Canada

Pay: $50,000 - $65,000 DOE · Full-time

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Job details

Pay: Pay: $50,000 - $65,000 DOE
Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Responsible for the efficient scheduling of technical resources and assignments, the Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and effectively execute a daily plan that best meets client requirements. This position is customer facing and must be able to at all times create a customer-centric experience that promotes our trusted brand within the marketplace.

RESPONSIBILITIES:

Perform service coordination, including daily scheduling for service calls, inspections and repairs/installs related to service (scheduling labour, communication with client)
Maintain technician schedule, ensuring resources including subcontractors and equipment rentals are effectively utilized to maximize efficiencies and productivity
Relay schedule & service details to technicians
Express an understanding of contracts and service billing to ensure work orders are accurate and invoiced in a timely manner and escalating any discrepancies or issues to the Service Coordinator II or Team Lead
Deliver and maintain response times to customers within guaranteed response windows and send post-service reports
Problem solving by corresponding with the client, defining customer requirements and anticipating the unstated needs of the customer
Provide ongoing two-way communication between the customer and the Service team
Understand service capabilities and effectively communicate all offerings to the customer
Obtain purchase orders from customers as needed
Escalate customer complaints to the Service Coordinator II or Team Lead
Create positive impressions, and develop professional relationships with clients by ensuring appearance, behavior and attitude always represent the company in a professional manner
Perform additional duties as required

REQUIRED QUALIFICATIONS:

An organized individual with a strong commitment to customers, co-workers and work processes
Experience with Windows and Microsoft Office products
Excellent customer service
Strong interpersonal skills and ability to work within a team structure
High attention to detail with strong organizational skills
Ability to prioritize and manage time efficiently for self and others
Excellent command of the English language verbal, written and telephone skills
Resourceful, ability to research information and present results to internal clients
Accountable, co-operative and attentive to productivity and corporate profitability
Ability to build strong relationships with both internal and external customers
A proven client-focused approach that will embrace the Paladin Technologies core values of accountability, respect, creativity, integrity, passion and wellbeing

PREFERRED QUALIFICATIONS:

Security industry knowledge, along with regulations and standards
Experience with Microsoft Dynamics
Familiarity with ticketing, dispatch, and scheduling software; experience with CRM & ERP systems

PROFESSIONAL COMPETENCIES:

Excellent customer relation skills
Excellent written and verbal skills in one on one and large group situations
Excellent inter-personal skills including client and employee relations
Ability to organize workload for effective implementation
Ability to multi-task while working under deadlines and time constraints
Efficient in standard business software (Microsoft Office, Outlook, Onenote, Visio)
Ability to interact effectively at all levels and across diverse cultures
Ability to function as an effective team member in a collaborative sales environment
Ability to adapt as the external environment and organization evolves

PHYSICAL DEMANDS:

In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Must be able to effectively communicate, (i.e. see, hear, speak and write clearly) in order to communicate with colleagues and/or customers; manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment

WORKING CONDITIONS:

In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate.

Pay: $50,000 - $65,000 DOE

Company Info;

Backed by more than a century of Bosch innovation, Bosch Building Technologies North America is driven by a simple belief: buildings should protect, inspire, and empower the people inside them. We partner with organizations to create smart, connected environments that feel safer, work smarter, and support a more sustainable future. With decades of regional experience and teams rooted in communities across North America, we bring together integrated security, fire detection, building automation, and energy solutions, all delivered by people who genuinely care. Our experts are committed to excellence, guided by digital innovation, and passionate about creating experiences that make every building feel like it’s working for you.

In 2026, Robert Bosch unified its global building technology integrator operations under the name of Bosch Building Technologies. As part of this transition, Paladin Technologies and Climatec combined their branch networks, creating a product-agnostic systems integrator focus on delivering flexible, future-ready solutions, offering customers an expanded, cross-domain service portfolio working as one cohesive team to deliver greater value under a stronger Bosch identity.

This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call 1-855-296-3199 to speak with Human Resources and let us know the nature of your request.

We thank you for your application, however only those selected for an interview will be contacted.

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More about this job

Responsibilities

Coordinate daily service calls, inspections, repairs, and installations by scheduling technicians, subcontractors, and equipment while communicating plans and service details to clients and technicians. Maintain customer response times, ensure work orders and billing are accurate, resolve service issues, and escalate discrepancies or complaints when needed.

Requirements

Candidates should have strong customer service, communication, interpersonal, organizational, and time-management skills, along with proficiency in Windows and Microsoft Office. The role also requires attention to detail, resourcefulness, teamwork, and the ability to prioritize and manage multiple tasks; security industry knowledge and experience with Microsoft Dynamics, ticketing, dispatch, CRM, or ERP systems are preferred.

Skills

Service Coordination
Scheduling
Customer Service
Client Communication
Technician Dispatch
Problem Solving
Time Management
Organization
Attention To Detail
Microsoft Office
Microsoft Dynamics
Ticketing Systems
CRM Systems
ERP Systems
Teamwork
Written And Verbal Communication

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Scheduling
Service Calls
Inspections
Repairs
Installations
Technician Scheduling
Subcontractors
Equipment Rentals
Customer Service
Client Communication
Work Orders
Service Billing
Purchase Orders
Response Times
Post-Service Reports
Ticketing Systems
Dispatch Software
Scheduling Software
Microsoft Office
Microsoft Outlook
Microsoft OneNote
Microsoft Visio
Microsoft Dynamics
CRM Systems
ERP Systems
Security Industry
Contracts
Customer Relations
Teamwork

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