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Added 5 mins ago
PV
Small Animal Veterinarian
P3 Veterinary Partners
Timmins, ON
- Full-time
Timmins Animal Hospital has been a full-service animal hospital since 1974. We are devoted to managing the health of your dogs and cats. We have always emphasized preventative health care…
Added 5 mins ago
PG
Operations Manager, Technical Services & High Voltage
Plan Group Inc.
Vaughan, ON
- Full-time
…Operations Manager will support the Business Unit leaders in the Service and High Voltage group to facilitate accelerated…
Added 5 mins ago
CO
Customer Experience Agent, Regular Part-Time
City of Kingston
Kingston, ON
- $28.17 to $34.59 CAD / hour
- Part-time
…environment and is responsible for delivering frontline customer service and support for all City services across a variety of channels, including in-person, over the phone, and…
Added 5 mins ago
VP
Seasonal Retail Sales Associate, Scarborough Town Centre
Virgin Plus
Toronto, ON · Scarborough, ON
- Full-time
Experience in Retail Sales, Customer Service or Hospitality is a definite asset
Added 5 mins ago
C
Director, Distribution Strategy & Financial Management
CIBC
Toronto, ON
- Full-time
As a key member of the Distribution Strategy team for Personal Banking and Imperial Service, you’ll help shape the strategy and priorities for CIBC’s banking centre and advisor channels.…
Added 5 mins ago
CO
Staffing Support Worker - Temporary Part-Time - Pioneer Ridge
City of Thunder Bay
Thunder Bay, ON
- Part-time
…organizational skills, attention to detail, and commitment to service help support the delivery of quality care to residents at Pioneer…
Added 5 mins ago
New York Fries Frontliner
Recipe Unlimited
Hamilton, ON
Provide our Guests with the highest level of customer service
Added 21 mins ago
D
Section manager
Desjardins
Levis, QC
- Full-time
…activities. You are responsible for overseeing your group’s service offer and for developing and implementing its business plan. With an ability to develop talent and drive results, you are…
Added 21 mins ago
C
Cast Member - Seasonal
Cineplex
Ottawa, ON · CLSM Ottawa
- Part-time
Added 21 mins ago
Coordinator, Construction Services
Defence Construction Canada
BC
The Coordinator, Construction Services, manages and administers low-complexity construction, professional services and service contracts to ensure compliance with contract requirements. The…
Added 21 mins ago
Maintenance Project Coordinator
Halton Region
Burlington, ON
Added 21 mins ago
Water Distribution/Wastewater Collection Operator - Linear Systems
Halton Region
7 -
Completes service turn on and turn offs for customers, permits and projects.
Added 35 mins ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
…offboarding, Human Resources operations, policy application, employee experience and…
Added 35 mins ago
CO
Customer Experience Agent (Up to 2)
City of Kingston
Kingston, ON
- $28.17 to $34.59 CAD / hour
- Part-time
…environment and is responsible for delivering frontline customer service and support for all City services across a variety of channels, including in-person, over the phone, and…
Added 35 mins ago
AC
Wait Staff - Server
Aramark Canada
Vermilion, AB
- Full-time
Maintains appearance and cleanliness of food service areas during event
Added 35 mins ago
AC
Cashier
Aramark Canada
Vermilion, AB
- Full-time
…balancing cash, and providing the best-of-the-best in customer…
Added 35 mins ago
EM
Caretaker
Edon Management
Fort Saskatchewan, AB
- Contract
Service and maintain cleanliness of washrooms
Added 35 mins ago
TA
Automotive Finance Manager
Trotman Auto Group
Comox, BC
- Full-time
Mental wellness support and Employee Assistance Program
Added 35 mins ago
AC
Laundry Worker
Aramark Canada
Red Deer, AB
- Full-time
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
Added 35 mins ago
AC
Catering Services Worker Lead
Aramark Canada
Vancouver, BC
- Part-time
The Catering Service Worker Lead is responsible for supervision and support in planning catering events of varying sizes and levels in both central and satellite locations. Ensures that all…
Added 35 mins ago
IF
Team Lead or Manager, Surety
Intact FC
Vancouver, BC
- Full-time
Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we…
Added 35 mins ago
GS
Staff Site Reliability Engineer, Application
Guidewire Software
Toronto, ON
- Full-time
…complex production incidents, ensuring rapid restoration of service while driving the "blameless" culture and post-incident analysis required to eliminate recurring…
Added 51 mins ago
Manager, Finance
Rogers Communications
Toronto, ON
Exercises sound judgment, can make decisions with a sense of urgency and assumes responsibility for decisions, actions, and results that have an impact on people and/or service quality
Added 51 mins ago
EI
Territory Representative, Hospitality Sales & Service
Ecolab Inc.
Mississauga, ON · Richmond Hill, ON · Toronto, ON · Woodbridge, ON · Scarborough, Ontario
- Full-time
…collaborative partnerships, we empower customers to elevate their service and ensure the highest safety…
Added 1 hour ago
C
Part-Time Manager
Claire's
Belleville, ON
- $17 to $18 CAD / hour
- Part-time
You are energized by interacting with customers and stive to provide excellent service throughout their visit.

Bosch Building Technologies North America

Service Coordinator

Vancouver, BC, Canada

Pay: $50,000 - $65,000 DOE · Full-time

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Job details

Pay: Pay: $50,000 - $65,000 DOE
Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Responsible for the efficient scheduling of technical resources and assignments, the Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and effectively execute a daily plan that best meets client requirements. This position is customer facing and must be able to at all times create a customer-centric experience that promotes our trusted brand within the marketplace.

RESPONSIBILITIES:

Perform service coordination, including daily scheduling for service calls, inspections and repairs/installs related to service (scheduling labour, communication with client)
Maintain technician schedule, ensuring resources including subcontractors and equipment rentals are effectively utilized to maximize efficiencies and productivity
Relay schedule & service details to technicians
Express an understanding of contracts and service billing to ensure work orders are accurate and invoiced in a timely manner and escalating any discrepancies or issues to the Service Coordinator II or Team Lead
Deliver and maintain response times to customers within guaranteed response windows and send post-service reports
Problem solving by corresponding with the client, defining customer requirements and anticipating the unstated needs of the customer
Provide ongoing two-way communication between the customer and the Service team
Understand service capabilities and effectively communicate all offerings to the customer
Obtain purchase orders from customers as needed
Escalate customer complaints to the Service Coordinator II or Team Lead
Create positive impressions, and develop professional relationships with clients by ensuring appearance, behavior and attitude always represent the company in a professional manner
Perform additional duties as required

REQUIRED QUALIFICATIONS:

An organized individual with a strong commitment to customers, co-workers and work processes
Experience with Windows and Microsoft Office products
Excellent customer service
Strong interpersonal skills and ability to work within a team structure
High attention to detail with strong organizational skills
Ability to prioritize and manage time efficiently for self and others
Excellent command of the English language verbal, written and telephone skills
Resourceful, ability to research information and present results to internal clients
Accountable, co-operative and attentive to productivity and corporate profitability
Ability to build strong relationships with both internal and external customers
A proven client-focused approach that will embrace the Paladin Technologies core values of accountability, respect, creativity, integrity, passion and wellbeing

PREFERRED QUALIFICATIONS:

Security industry knowledge, along with regulations and standards
Experience with Microsoft Dynamics
Familiarity with ticketing, dispatch, and scheduling software; experience with CRM & ERP systems

PROFESSIONAL COMPETENCIES:

Excellent customer relation skills
Excellent written and verbal skills in one on one and large group situations
Excellent inter-personal skills including client and employee relations
Ability to organize workload for effective implementation
Ability to multi-task while working under deadlines and time constraints
Efficient in standard business software (Microsoft Office, Outlook, Onenote, Visio)
Ability to interact effectively at all levels and across diverse cultures
Ability to function as an effective team member in a collaborative sales environment
Ability to adapt as the external environment and organization evolves

PHYSICAL DEMANDS:

In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Must be able to effectively communicate, (i.e. see, hear, speak and write clearly) in order to communicate with colleagues and/or customers; manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment

WORKING CONDITIONS:

In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate.

Pay: $50,000 - $65,000 DOE

Company Info;

Backed by more than a century of Bosch innovation, Bosch Building Technologies North America is driven by a simple belief: buildings should protect, inspire, and empower the people inside them. We partner with organizations to create smart, connected environments that feel safer, work smarter, and support a more sustainable future. With decades of regional experience and teams rooted in communities across North America, we bring together integrated security, fire detection, building automation, and energy solutions, all delivered by people who genuinely care. Our experts are committed to excellence, guided by digital innovation, and passionate about creating experiences that make every building feel like it’s working for you.

In 2026, Robert Bosch unified its global building technology integrator operations under the name of Bosch Building Technologies. As part of this transition, Paladin Technologies and Climatec combined their branch networks, creating a product-agnostic systems integrator focus on delivering flexible, future-ready solutions, offering customers an expanded, cross-domain service portfolio working as one cohesive team to deliver greater value under a stronger Bosch identity.

This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call 1-855-296-3199 to speak with Human Resources and let us know the nature of your request.

We thank you for your application, however only those selected for an interview will be contacted.

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More about this job

Responsibilities

Coordinate daily service calls, inspections, repairs, and installations by scheduling technicians, subcontractors, and equipment while communicating plans and service details to clients and technicians. Maintain customer response times, ensure work orders and billing are accurate, resolve service issues, and escalate discrepancies or complaints when needed.

Requirements

Candidates should have strong customer service, communication, interpersonal, organizational, and time-management skills, along with proficiency in Windows and Microsoft Office. The role also requires attention to detail, resourcefulness, teamwork, and the ability to prioritize and manage multiple tasks; security industry knowledge and experience with Microsoft Dynamics, ticketing, dispatch, CRM, or ERP systems are preferred.

Skills

Service Coordination
Scheduling
Customer Service
Client Communication
Technician Dispatch
Problem Solving
Time Management
Organization
Attention To Detail
Microsoft Office
Microsoft Dynamics
Ticketing Systems
CRM Systems
ERP Systems
Teamwork
Written And Verbal Communication

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Scheduling
Service Calls
Inspections
Repairs
Installations
Technician Scheduling
Subcontractors
Equipment Rentals
Customer Service
Client Communication
Work Orders
Service Billing
Purchase Orders
Response Times
Post-Service Reports
Ticketing Systems
Dispatch Software
Scheduling Software
Microsoft Office
Microsoft Outlook
Microsoft OneNote
Microsoft Visio
Microsoft Dynamics
CRM Systems
ERP Systems
Security Industry
Contracts
Customer Relations
Teamwork

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