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Added 58 mins ago
GH
Customer Account Analyst
GE HEALTHCARE
ON · Mississauga, Ontario
- Other
As the Customer Account Analyst, you will be joining a fast-paced environment as part of the GE Healthcare Service Operations team. In this role, you will have an opportunity to work…
Added 58 mins ago
M
Coordonnateur(trice) exécutif et administratif / Executive & Administrative Coordinator
Merck
Kirkland, QC
- Full-time
Added 1 hour ago
Landscape Architect I (T)
City of Vancouver
Vancouver, BC
The Landscape Architect I independently performs activities required to lead a range of park delivery projects including large and complex projects, and will be responsible for the…
Added 2 hours ago
IT Infrastructure Manager
Affinity Credit Union
Estevan, SK · Regina, SK · Saskatoon, SK
We’re looking for an IT Infrastructure Manager to oversee Affinity’s enterprise systems. In this role, you will lead core infrastructure operations, drive strategic improvements, support…
Added 2 hours ago
SD
Front Store Manager, Salaried Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
North Vancouver, BC
- Full-time
…great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career…
Added 2 hours ago
VH
Senior Product Manager
Vireo Health
Remote, Canada
- Full-time
- Remote
Eaze, part of Vireo, brings together e-commerce, retail, and delivery technology to serve customers and power operations across a growing network of dispensaries. Our product team builds…
Added 2 hours ago
AA
Spécialiste des Systèmes d'Atterrissage / Landing Systems Specialist
Airbus Aircraft
Montreal, QC
- Full-time
…survenant à la d’Assemblage Final, aux Essais en Vol et lors des opérations En…
Added 2 hours ago
AA
Expert en ingénierie d'intégration des moteurs / Engine Integration Engineering Expert
Airbus Aircraft
Montreal, QC
- Full-time
Added 2 hours ago
F
Warehouse Associate (PM)
Factor_
Calgary, AB
- Full-time
…with care and attention to detail. Reporting to the Warehouse Team Lead and/or Supervisor, you will be expected to maintain a high level of accuracy and efficiency in your work, while also…
Added 2 hours ago
C
Machine Tube Forming Operator
Cleaver-Brooks
Stratford, ON
- Full-time
Cleaver-Brooks is the market leader in providing fully integrated boiler and burner systems. We lead the boiler/burner industry due to our unmatched distribution network’s ability to…
Added 2 hours ago
WC
Co-Manager
Walmart Canada
Cobourg, ON
- Full-time
Position Summary...To support the Store Manager in the management of store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive…
Added 2 hours ago
N
DIRECTOR, ENTREPRENEURSHIP & SILICON VALLEY
Neuronics
Landmark, MB
- Full-time
…Officer, the Director of Entrepreneurship and Silicon Valley will lead the development of this initiative, connecting founders, investors, industry leaders, and other ecosystem partners…
Added 2 hours ago
Lead, Geospatial Platform Operations
City of Edmonton
AB
…driving digital innovation and leading high performing teams? The Lead, Geospatial Platform Operations is a senior technical leadership role within the Enterprise Geospatial Technology…
Added 3 hours ago
T
Chief Operating Officer
Trioworld
Ajax, ON
- Full-time
Trioworld is seeking an accomplished and forward-thinking Chief Operating Officer (COO) to lead our North American manufacturing and operational network. As a key member of the executive…
Added 3 hours ago
AC
Laundry Worker
Aramark Canada
Red Deer, AB
- Full-time
…required to fold, maintain, and provide cleaned linen to the…
Added 3 hours ago
AC
Catering Services Worker Lead
Aramark Canada
Vancouver, BC
- Part-time
The Catering Service Worker Lead is responsible for supervision and support in planning catering events of varying sizes and levels in both central and satellite locations. Ensures that all…
Added 3 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 3 hours ago
GS
Staff Site Reliability Engineer, Application
Guidewire Software
Toronto, ON
- Full-time
Join Guidewire's Product Development & Operations (PDO) organization as a cornerstone of our Site Reliability Engineering team. We are the architects of stability for the Guidewire Cloud…
Added 3 hours ago
Manager, Finance
Rogers Communications
Toronto, ON
…world-class network and content Canadians love - and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for…
Added 4 hours ago
C
Delivery Lead – Business Transformation
CGI
Ottawa, ON
- Full-time
CGI is seeking an experienced Delivery Lead to support a large-scale business transformation initiative within the Government of Canada.
Added 4 hours ago
R|
Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Site operations: Oversee day-to-day research operations across sites, including workflows, staffing, coordination of research teams, problem-solving, and SOP development and maintenance.
Added 4 hours ago
DG
Delivery Coordinator
Dilawri Group of Companies
Vancouver, BC
- Full-time
With a team of more than 4,000 employees, Dilawri fosters a culture rooted in collaboration, accountability, and continuous learning. Our values of Excellence, Leading, Teamwork, Integrity,…
Added 4 hours ago
W
Co-Manager
Walmart
Cobourg, ON
- Full-time
To support the Store Manager in the management of store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.…
Added 4 hours ago
DIRECTOR, PRODUCT - INSURANCE
Green Shield Canada
Toronto, ON
Reporting to the Vice President of Product, you will lead product strategy for our GreenShield’s Insurance product portfolio. You’ll partner with product teams across our Health and…
Added 4 hours ago
AM
Pre-Planning Director
Arbor Memorial Inc.
Thorold, ON
- Full-time
…milestone is important and rewarding work. At Arbor Memorial, our team does this every…

Bosch Building Technologies North America

Service Coordinator

Vancouver, BC, Canada

Pay: $50,000 - $65,000 DOE · Full-time

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Job details

Pay: Pay: $50,000 - $65,000 DOE
Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Responsible for the efficient scheduling of technical resources and assignments, the Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and effectively execute a daily plan that best meets client requirements. This position is customer facing and must be able to at all times create a customer-centric experience that promotes our trusted brand within the marketplace.

RESPONSIBILITIES:

Perform service coordination, including daily scheduling for service calls, inspections and repairs/installs related to service (scheduling labour, communication with client)
Maintain technician schedule, ensuring resources including subcontractors and equipment rentals are effectively utilized to maximize efficiencies and productivity
Relay schedule & service details to technicians
Express an understanding of contracts and service billing to ensure work orders are accurate and invoiced in a timely manner and escalating any discrepancies or issues to the Service Coordinator II or Team Lead
Deliver and maintain response times to customers within guaranteed response windows and send post-service reports
Problem solving by corresponding with the client, defining customer requirements and anticipating the unstated needs of the customer
Provide ongoing two-way communication between the customer and the Service team
Understand service capabilities and effectively communicate all offerings to the customer
Obtain purchase orders from customers as needed
Escalate customer complaints to the Service Coordinator II or Team Lead
Create positive impressions, and develop professional relationships with clients by ensuring appearance, behavior and attitude always represent the company in a professional manner
Perform additional duties as required

REQUIRED QUALIFICATIONS:

An organized individual with a strong commitment to customers, co-workers and work processes
Experience with Windows and Microsoft Office products
Excellent customer service
Strong interpersonal skills and ability to work within a team structure
High attention to detail with strong organizational skills
Ability to prioritize and manage time efficiently for self and others
Excellent command of the English language verbal, written and telephone skills
Resourceful, ability to research information and present results to internal clients
Accountable, co-operative and attentive to productivity and corporate profitability
Ability to build strong relationships with both internal and external customers
A proven client-focused approach that will embrace the Paladin Technologies core values of accountability, respect, creativity, integrity, passion and wellbeing

PREFERRED QUALIFICATIONS:

Security industry knowledge, along with regulations and standards
Experience with Microsoft Dynamics
Familiarity with ticketing, dispatch, and scheduling software; experience with CRM & ERP systems

PROFESSIONAL COMPETENCIES:

Excellent customer relation skills
Excellent written and verbal skills in one on one and large group situations
Excellent inter-personal skills including client and employee relations
Ability to organize workload for effective implementation
Ability to multi-task while working under deadlines and time constraints
Efficient in standard business software (Microsoft Office, Outlook, Onenote, Visio)
Ability to interact effectively at all levels and across diverse cultures
Ability to function as an effective team member in a collaborative sales environment
Ability to adapt as the external environment and organization evolves

PHYSICAL DEMANDS:

In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Must be able to effectively communicate, (i.e. see, hear, speak and write clearly) in order to communicate with colleagues and/or customers; manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment

WORKING CONDITIONS:

In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate.

Pay: $50,000 - $65,000 DOE

Company Info;

Backed by more than a century of Bosch innovation, Bosch Building Technologies North America is driven by a simple belief: buildings should protect, inspire, and empower the people inside them. We partner with organizations to create smart, connected environments that feel safer, work smarter, and support a more sustainable future. With decades of regional experience and teams rooted in communities across North America, we bring together integrated security, fire detection, building automation, and energy solutions, all delivered by people who genuinely care. Our experts are committed to excellence, guided by digital innovation, and passionate about creating experiences that make every building feel like it’s working for you.

In 2026, Robert Bosch unified its global building technology integrator operations under the name of Bosch Building Technologies. As part of this transition, Paladin Technologies and Climatec combined their branch networks, creating a product-agnostic systems integrator focus on delivering flexible, future-ready solutions, offering customers an expanded, cross-domain service portfolio working as one cohesive team to deliver greater value under a stronger Bosch identity.

This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call 1-855-296-3199 to speak with Human Resources and let us know the nature of your request.

We thank you for your application, however only those selected for an interview will be contacted.

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More about this job

Responsibilities

Coordinate daily service calls, inspections, repairs, and installations by scheduling technicians, subcontractors, and equipment while communicating plans and service details to clients and technicians. Maintain customer response times, ensure work orders and billing are accurate, resolve service issues, and escalate discrepancies or complaints when needed.

Requirements

Candidates should have strong customer service, communication, interpersonal, organizational, and time-management skills, along with proficiency in Windows and Microsoft Office. The role also requires attention to detail, resourcefulness, teamwork, and the ability to prioritize and manage multiple tasks; security industry knowledge and experience with Microsoft Dynamics, ticketing, dispatch, CRM, or ERP systems are preferred.

Skills

Service Coordination
Scheduling
Customer Service
Client Communication
Technician Dispatch
Problem Solving
Time Management
Organization
Attention To Detail
Microsoft Office
Microsoft Dynamics
Ticketing Systems
CRM Systems
ERP Systems
Teamwork
Written And Verbal Communication

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Scheduling
Service Calls
Inspections
Repairs
Installations
Technician Scheduling
Subcontractors
Equipment Rentals
Customer Service
Client Communication
Work Orders
Service Billing
Purchase Orders
Response Times
Post-Service Reports
Ticketing Systems
Dispatch Software
Scheduling Software
Microsoft Office
Microsoft Outlook
Microsoft OneNote
Microsoft Visio
Microsoft Dynamics
CRM Systems
ERP Systems
Security Industry
Contracts
Customer Relations
Teamwork

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