Jobs in Canada

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Added 2 mins ago
NR
Human Resources Advisor
Northview Residential REIT
Calgary, AB
- Full-time
We are looking for a Human Resource Advisor to join our Corporate-HR/Payroll team in Calgary, AB. Reporting to the Manager, Human Resource, you will be Providing practical HR support and…
Added 2 mins ago
Administrative Secretary
Health Sciences North
Sudbury, ON
…and Gambling Services (OAGS), while ensuring the day-to-day operations are managed, coordinated, and…
Added 2 mins ago
Administrative Secretary
Health Sciences North
Sudbury, ON
…and Gambling Services (OAGS), while ensuring the day-to-day operations are managed, coordinated, and…
Added 2 mins ago
Client Administration Officer (6-Month Contract)
Scotiabank
Toronto, ON
Work with Assistant Manager to ensure all team members are fully cross trained
Added 2 mins ago
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Assistant Manager, HCM & Reporting
Art Gallery of Ontario
Toronto, ON
- Full-time
Working collaboratively with HR, Payroll, Finance, Operations, IT, and other business stakeholders, the Assistant Manager will oversee end-to-end HCM processes, identify opportunities for…
Added 2 mins ago
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Directs Store Delivery Associate
Walmart
Goderich, ON
- Part-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 2 mins ago
LC
Centre de jardinage Assistant Gérant/Superviseur temps plein jour Embauche feu vert
Loblaw Companies Limited
Ste.-Foy, QC
- Full-time
…We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top…
Added 2 mins ago
Client Experience and Services Manager, Stores
Sephora
Thunder Bay, ON
As the next Client Experience & Beauty Services Manager at Sephora, you will directly influence the client experience and overall store performance. This dual-focused role leads both the…
Added 2 mins ago
TC
Payroll Supervisor
The Corporation of the City of Sarnia
Sarnia, ON
- $85,940.4 to $108,781.4 CAD / year
- Full-time
…coordination, oversight, and administration of all payroll operations. The position provides leadership to the Payroll Team, ensuring payroll services are delivered accurately, efficiently,…
Added 2 mins ago
PB
Dispatch & Support Services Manager
Perimeter Bus
Vancouver, BC · Greater Vancouver Metropolitan Area
- Part-time
Perimeter Transportation is seeking an experienced, highly organized and detail-oriented Dispatch & Support Services Manager (DSSM) to join our Operations team in Richmond, BC.
Added 17 mins ago
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Client Service Assistant
BMO
Waterloo, ON · MARS
- Full-time
…milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and…
Added 17 mins ago
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Personal Trainer
Crunch Fitness Canada
Oakville, ON
- $25 to $40 CAD / hour
- Full-time
In-House Sales and Leadership Training: Paid training to enhance your skills
Added 17 mins ago
SC
Universal Financial Associate - Coventry Hills
Servus Credit Union
Calgary, AB
- Full-time
Reporting to the Branch Manager, our Universal Financial Associate plays an integral role in the branch by supporting our members with all their banking needs. As a Universal Financial…
Added 17 mins ago
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Merchandising Execution Project Associate : Full Time - FORT McMURRAY
The Home Depot
Fort McMurray, AB
- Full-time
Added 17 mins ago
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Retail Assistant Store Manager
Canna Cabana
Midnapore, AB
- Full-time
Must have valid SellSafe Certification
Added 17 mins ago
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Retail Shift Leader
Canna Cabana
Calgary, AB · Westland, Calgary, AB
- Part-time
Must have valid SellSafe Certification
Added 17 mins ago
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Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
The Centre for Precision Psychiatry – Quebec (CPPQ) is seeking a project manager for our large-scale longitudinal mental health research project across three clinical research sites,…
Added 28 mins ago
Maintenance Assistant
Public Service Delivery
Headingley, MB
Must possess and maintain a satisfactory Criminal Record Check · Must possess a valid Class 5 Drivers Licence and be able to work in other locations within the Division as needed
Added 32 mins ago
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Advertising Sales Rep Analyst - Direct Partner Manager
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Mississauga, ON
- Full-time
Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative…
Added 32 mins ago
BR
Project Manager
Brad Ryan - Wright Canada Holdings LTD
Prince George, BC · Vancouver, BC · CAN - Field - BC
- Full-time
Understands obligations related to reasonable suspicion training and process and liaise with Division Manager, Health and Safety and Human Resources as required.
Added 32 mins ago
BR
Project Manager
Brad Ryan - Wright Canada Holdings LTD
AB · Calgary, AB · CAN - Field - AB
- Full-time
Understands obligations related to reasonable suspicion training and process and liaise with Division Manager, Health and Safety and Human Resources as required.
Added 32 mins ago
Quality Engineering Technologist
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…production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to…
Added 32 mins ago
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Added 32 mins ago
JUNIOR ASSISTANT MANAGER
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Added 32 mins ago
536 - SOUTHFIELDS VILLAGE SA/EDP - Centre Supervisor
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Reporting to the Program Manager, the Supervisor is accountable to foster a positive work and early learning environment and for the day-today operations of the Centre and/or Satellite.…

Bosch Truck Group / Bosch Idealease

Service Manager

Vernon, BC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Company Overview

Bosch Truck Group Inc. (formerly Glover International Trucks Ltd.) is an award winning dealership with non locations is Alberta and British Columbia. For 50 years we have been empowering customers with reliable transportation solutions. We are committed to delivering exceptional quality and service, we aim to be the leading provider of commercial trucks by setting the industry standard for reliability, safety, and customer satisfaction. We have an exciting Service Manager opportunity in our Vernon dealership.

The Service Manager’s main responsibility is to proactively develop and manage the service department business and operations in a way that maximizes customer and employee satisfactions, as well as positively contributes to the business performance and overall company profitability.

Service Department Management:

Manage and plan the daily operations of the service department, working with and acting on deviations. Lead and motivate the service department personnel.

Set routines for planning and following up on meetings
Carry out pulse meetings
Verify there is an efficient flow of authorized work in the service shop, ensuring quality and documentation
Develop, implement, and monitor standards and routines, maintaining a high standard of cleanliness and tidiness within the service department
Monitor the ongoing condition of service shop tools and equipment, arranging purchase, repair, and calibration
Monitor Dedicated Customer Service and Digital Dealer adoption and utilization, addressing any deviations
Monitor and handle deviations, initiate proper actions and escalations
Coordinate with the parts department to ensure parts availability, ensure service exchange and warranty parts procedures are adhered to
Manage the service department facilities
Create and manage schedules and shifts

Service Department Customer Relations / Sales

Develop and manage customer relationships ensuring that customer’s needs are met, and services are developed to meet the future needs of the customer.

Build and maintain the right level of relationships with customer representatives
Monitor the department’s processing of complaints and process major or complicated complaints
Assist service department personnel and customers regarding technical issues
Participate in meetings with key customers when required

Service Department Follow Up Results

Develop the service business by following up budget, results, operational targets and taking measures in order, to achieve set targets.

Manage and analyze the service department’s running costs and expenses budget
Regularly follow up on service business and financial results
Set, monitor, maintain, and follow up on KPIs
Ensure compliance for all applicable licenses for the service department, including any renewals and/or emerging license and certifications required
Analyze current standards to identify and present opportunities for improvement of the service department
Proactively initiate improvement activities, ensuring conditions are in place to achieve departmental goals
Review warranty performance and financial impacts, addressing any procedural or training opportunities.

Service Department Leadership

Create and foster environment that embraces acceptance, cultivates teamwork, holds everyone accountable, and steadfastly commits to professional development.

Protect the employee’s and company’s reputation by keeping information confidential
Nurture a culture where diverse perspectives are welcomed, collaboration is encouraged, responsibility is shared, and continuous learning is the norm
Facilitate and encourage team to maintain and enhance professional and technical knowledge by attending educational workshops, professional publications, establishing personal networks, and participating in professional societies, leading by example.
Contribute to the business goals by accomplishing related results and participating on projects as needed.

Qualifications

Proven dealership experience in a management role.
Strong mechanic experience with comprehensive mechanical knowledge.
Excellent customer service skills.
Ability to lead a team effectively.
Experience in truck repair and maintenance.
Skills in upselling and sales are advantageous.
Basic cash handling skills are preferred but not essential.

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More about this job

Responsibilities

Manage the service department's daily operations, personnel, facilities, customer relationships, schedules, and coordination with the parts department. Monitor budgets, financial results, KPIs, warranty performance, and service standards while leading improvement efforts and fostering a collaborative, accountable team.

Requirements

Requires proven experience in a dealership management role, strong mechanical knowledge, and experience with truck repair and maintenance. Excellent customer service and team leadership abilities are required; sales and upselling skills are advantageous, while basic cash handling skills are preferred but not essential.

Skills

Service Department Management
Team Leadership
Customer Service
Truck Repair and Maintenance
Mechanical Knowledge
Budget Management
Financial Analysis
KPI Monitoring
Sales and Upselling
Complaint Resolution
Operational Planning
Warranty Management
Process Improvement
Parts Coordination
Staff Scheduling

Visa sponsorship

Not detected in the job text

Keywords

Commercial Trucks
Dealership
Service Department
Truck Repair
Truck Maintenance
Mechanical Knowledge
Service Operations
Customer Relationships
Customer Complaints
Authorized Work
Service Shop
Parts Availability
Warranty Procedures
Service Exchange
Budget Management
Operational Targets
Financial Results
Key Performance Indicators
Warranty Performance
Process Improvement
Digital Dealer
Dedicated Customer Service
Tools and Equipment
Staff Scheduling
Team Leadership
Professional Development

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Jobs in Canada