Front of House Manager
- AB, Canada
- 9630 Ellerslie Road SW, Edmonton, AB, T6X 0N5, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Overview
Front of House (FOH) Manager
A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to thriving workplace culture.
Responsibilities
Why Is BP A Great Place To Work?
- What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
- Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
- Build relationships and give back to your local community
- Boston Pizza Scholarship Program *
- Management Training Programs, Leadership Development Sessions and access to dynamic mentorship programs and initiatives
- A respectful culture and work environment where your feedback matters
- Fantastic reward and recognition programs
What does a successful Front of House Manager look like?
- Leads by example and works "Shoulder to Shoulder" with team members and coaches in the moment
- Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments
- Achieves goals through strong organizational skills and effective time management
- Builds relationships by finding common ground and working cohesively with all team members
- Committed to championing the "Foundations of Hospitality," Boston Pizza's Brand Standards and Food Safety
- Effectively communicates, sharing goals, challenges, and is continuously coaching the team on ways to progress
- Maintains a positive composure and thrives in a fast-paced environment
Qualifications
Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!
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More about this job
Responsibilities
Assist the General Manager with daily restaurant operations, including training, developing, staffing, scheduling, and managing the performance of the Front of House team. Lead by example, coach team members, uphold hospitality and food safety standards, and help ensure a positive experience for guests and staff.
Requirements
The posting does not specify formal education, certifications, or a minimum number of years of experience. It emphasizes leadership, communication, organization, teamwork, coaching, a commitment to hospitality and food safety standards, and the ability to thrive in a fast-paced environment.
Skills
- Leadership
- Staff Training And Development
- Staffing
- Scheduling
- Performance Management
- Organizational Skills
- Time Management
- Relationship Building
- Teamwork
- Communication
- Coaching
- Food Safety
- Hospitality
- Brand Standards
- Conflict Resolution
- Adaptability
Benefits
- Flexible Scheduling
- Career Growth Opportunities
- Scholarship Program
- Management Training Programs
- Leadership Development
- Mentorship Programs
- Reward And Recognition Programs
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Food & Beverage
- Management & Leadership
- Customer Service & Support
Keywords
- Front Of House
- Restaurant Operations
- Team Leadership
- Staff Training
- Staff Development
- Staffing
- Scheduling
- Performance Management
- Coaching
- Hospitality
- Guest Experience
- Food Safety
- Brand Standards
- Organizational Skills
- Time Management
- Teamwork
- Communication
- Fast-Paced Environment
- Workplace Culture
- Casual Dining