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Added 2 mins ago
ES
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Using empowerment program when necessary to satisfy customers
Added 2 mins ago
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Added 2 mins ago
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Boston Pizza

Front of House Manager

182 PTH 12 North, Steinbach, MB, R5G 1T7, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 31, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Overview

Front of House (FOH) Manager

A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to thriving workplace culture.

Responsibilities

Why Is BP A Great Place To Work?

What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
Build relationships and give back to your local community
Boston Pizza Scholarship Program *
Management Training Programs, Leadership Development Sessions and access to dynamic mentorship programs and initiatives
A respectful culture and work environment where your feedback matters
Fantastic reward and recognition programs

What does a successful Front of House Manager look like?

Leads by example and works "Shoulder to Shoulder" with team members and coaches in the moment
Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments
Achieves goals through strong organizational skills and effective time management
Builds relationships by finding common ground and working cohesively with all team members
Committed to championing the "Foundations of Hospitality," Boston Pizza's Brand Standards and Food Safety
Effectively communicates, sharing goals, challenges, and is continuously coaching the team on ways to progress
Maintains a positive composure and thrives in a fast-paced environment

Qualifications

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!

Min

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More about this job

Responsibilities

The Front of House Manager assists the General Manager with daily restaurant operations, including staffing, scheduling, and performance management. They lead the team to ensure guests receive an excellent experience while maintaining brand standards and food safety.

Requirements

The successful candidate must demonstrate strong leadership, organizational skills, and the ability to work effectively in a fast-paced environment. They should be committed to professional development and coaching team members to achieve operational goals.

Skills

Leadership
Staffing
Scheduling
Performance management
Training and development
Time management
Organizational skills
Communication
Coaching
Hospitality
Food safety

Benefits

Flexible scheduling
Career growth opportunities
Boston Pizza Scholarship Program
Management training programs
Mentorship programs
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Front of House
Restaurant Management
Casual Dining
Operations Management
Team Leadership
Staff Scheduling
Performance Management
Hospitality Standards
Food Safety
Coaching
Customer Experience
Workplace Culture
Professional Development
Time Management
Brand Standards

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