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Boston Pizza

Front of House Manager

Ancaster, ON, Canada

Apply on careers-bostonpizza.icims.com About employer

Applications open in a new tab.

Job details

Apply by: Dec 21, 2027
Posting language: English
Posted: Dec 21, 2025

Original job description

Overview

Front of House (FOH) Manager

A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to thriving workplace culture.

Responsibilities

Why Is BP A Great Place To Work?

What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
Build relationships and give back to your local community
Boston Pizza Scholarship Program *
Management Training Programs, Leadership Development Sessions and access to dynamic mentorship programs and initiatives
A respectful culture and work environment where your feedback matters
Fantastic reward and recognition programs

What does a successful Front of House Manager look like?

Leads by example and works "Shoulder to Shoulder" with team members and coaches in the moment
Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments
Achieves goals through strong organizational skills and effective time management
Builds relationships by finding common ground and working cohesively with all team members
Committed to championing the "Foundations of Hospitality," Boston Pizza's Brand Standards and Food Safety
Effectively communicates, sharing goals, challenges, and is continuously coaching the team on ways to progress
Maintains a positive composure and thrives in a fast-paced environment

Qualifications

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!

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Max

Apply on careers-bostonpizza.icims.com About employer

More about this job

Responsibilities

The Front of House Manager at Boston Pizza will help run the dining room day to day. They will train, schedule and coach staff so that guests have a great experience from start to finish.

Requirements

Candidates need strong leadership, organization and time-management skills, plus a passion for hospitality and working as part of a team. Experience in a fast-paced restaurant environment is expected.

Skills

Team leadership
Staff scheduling
Performance management
Coaching
Training and development
Organizational skills
Time management
Communication
Relationship building
Food safety
Hospitality service standards
Guest service
Conflict resolution

Benefits

Flexible scheduling
Scholarship program
Management training programs
Mentorship programs
Reward and recognition programs
Career growth opportunities

Keywords

Front of House Manager
restaurant manager
FOH manager
dining room manager
hospitality management
team leadership
staff scheduling
performance management
guest experience
food safety
casual dining
restaurant operations
training and development
coaching
Boston Pizza

Seniority

Mid level

Perks

Flexible hours
Paid training

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Work requirements

Jobs in Canada