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Boston Pizza

General Manager

499 Dundas Street West, Oakville, ON, L6M 1L9, Canada

Job type: Full-time
Apply by: Sep 28, 2027
Posting language: English
Posted: Sep 28, 2026

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Original job description

Overview

General Manager (GM)

General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations to ensure the delivery of a great Guest experience while focusing on achieving goals and budget expectations. This individual must have exceptional communication skills, leadership experience, and the organizational skills needed to support a dynamic team. They also have to be passionate about developing & motivating their team members and being able to recognize star performers.

In addition to enhancing the Guest and team member experience, the General Manager will work to attract Guests by developing and implementing marketing, advertising, public and community relations programs. The General Manager is responsible for ensuring that our most important people, our Guests and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment and contribute to a thriving workplace culture.

Why Is BP A Great Place To Work?

What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
Build relationships and give back to your local community
Boston Pizza Scholarship Program *
Management Training Programs, Leadership Development conferences and access to dynamic mentorship programs and initiatives
A respectful culture and work environment where your feedback matters
Fantastic reward and recognition programs

Responsibilities

What does a successful General Manager look like?

They are the leader of the restaurant overseeing both Front of House and Heart of House operations, ensuring both work together as one.
Leads by example and works alongside their team members
Achieves goals through strong organizational skills and effective time management
Builds relationships by finding common ground and working cohesively with all team members
Committed to championing the “Foundations of Hospitality”, "Heart of Hospitality," Boston Pizza's Brand Standards and Food Safety
Effectively communicates, sharing goals, challenges and is continuously coaching the team on ways to progress
Maintains composure and thrives in a fast pace environment
Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments

Qualifications

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!

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More about this job

Responsibilities

The General Manager oversees daily restaurant operations, including both front and heart of house, to ensure a high-quality guest experience. They are responsible for leading the team, achieving budget goals, and implementing marketing and community relations programs.

Requirements

The ideal candidate possesses strong leadership and communication skills with a proven ability to manage dynamic teams in a fast-paced environment. They must be committed to brand standards, food safety, and professional development.

Skills

Leadership
Communication skills
Organizational skills
Time management
Team motivation
Marketing
Advertising
Public relations
Community relations
Food safety
Hospitality management
Coaching
Operations management

Benefits

Flexible scheduling
Career growth opportunities
Boston Pizza Scholarship Program
Management training programs
Leadership development conferences
Mentorship programs
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

General Manager
Casual dining
Restaurant operations
Guest experience
Leadership
Team management
Marketing
Advertising
Public relations
Community relations
Food safety
Hospitality
Brand standards
Professional development
Mentorship
Budget management
Time management

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