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- Full-time
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Boston Pizza

General Manager

Unit P100-805 Boyd Street, New Westminster, BC, V3M 5X2, Canada

$38.4 CAD / hour · Full-time

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Job details

Pay: $38.4 CAD / hour
Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Overview

General Manager (GM)

General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations to ensure the delivery of a great Guest experience while focusing on achieving goals and budget expectations. This individual must have exceptional communication skills, leadership experience, and the organizational skills needed to support a dynamic team. They also have to be passionate about developing & motivating their team members and being able to recognize star performers.

In addition to enhancing the Guest and team member experience, the General Manager will work to attract Guests by developing and implementing marketing, advertising, public and community relations programs. The General Manager is responsible for ensuring that our most important people, our Guests and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment and contribute to a thriving workplace culture.

Why Is BP A Great Place To Work?

What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
Build relationships and give back to your local community
Boston Pizza Scholarship Program *
Management Training Programs, Leadership Development conferences and access to dynamic mentorship programs and initiatives
A respectful culture and work environment where your feedback matters
Fantastic reward and recognition programs

Responsibilities

What does a successful General Manager look like?

They are the leader of the restaurant overseeing both Front of House and Heart of House operations, ensuring both work together as one.
Leads by example and works alongside their team members
Achieves goals through strong organizational skills and effective time management
Builds relationships by finding common ground and working cohesively with all team members
Committed to championing the “Foundations of Hospitality”, "Heart of Hospitality," Boston Pizza's Brand Standards and Food Safety
Effectively communicates, sharing goals, challenges and is continuously coaching the team on ways to progress
Maintains composure and thrives in a fast pace environment
Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments

Qualifications

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!

Min

CAD $38.40/Hr.

Max

CAD $38.40/Hr.

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More about this job

Responsibilities

The General Manager oversees daily restaurant operations, including both front and heart of house, to ensure a high-quality guest experience. They are also responsible for developing marketing and community relations programs to attract guests and drive business goals.

Requirements

Candidates must possess strong leadership, communication, and organizational skills to manage a dynamic team effectively. Previous experience in a management role within the hospitality industry is required to maintain brand standards and foster a positive workplace culture.

Skills

Leadership
Communication
Organizational skills
Time management
Team motivation
Marketing
Advertising
Public relations
Community relations
Food safety
Coaching
Operations management
Hospitality management

Benefits

Flexible scheduling
Career growth opportunities
Scholarship program
Management training programs
Leadership development conferences
Mentorship programs
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

General Manager
Restaurant Management
Casual Dining
Operations Management
Hospitality
Team Leadership
Marketing
Advertising
Public Relations
Community Relations
Food Safety
Staff Development
Guest Experience
Brand Standards
Time Management
Coaching
Mentorship

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