Find work in Canada.

536,774 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 25 mins ago
Technical Services Manager
Rentokil Initial
Vancouver, BC
The TSM supports the Sales and Marketing teams with technical information, customer issue response and support, and providing presentations, articles, and interviews in support of business…
Added 25 mins ago
Technical Services Manager
Rentokil Initial
Surrey, BC
The TSM supports the Sales and Marketing teams with technical information, customer issue response and support, and providing presentations, articles, and interviews in support of business…
Added 55 mins ago
RI
Technical Services Manager
Rentokil Initial
Surrey, BC
- Full-time
The TSM supports the Sales and Marketing teams with technical information, customer issue response and support, and providing presentations, articles, and interviews in support of business…
Added 55 mins ago
RI
Technical Services Manager
Rentokil Initial
Vancouver, BC
- Full-time
The TSM supports the Sales and Marketing teams with technical information, customer issue response and support, and providing presentations, articles, and interviews in support of business…
Added 2 hours ago
RB
Banking Advisor
Royal Bank of Canada
Mystery Lake, MB · THOMPSON, Manitoba
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 2 hours ago
D
Senior AI & Cyber Defense Specialist
Darktrace
Canada
- Full-time
We are looking for an experienced cybersecurity professional to operate as a Senior AI & Cyber Defense Specialist across the Americas region. This is a customer- and partner-facing role…
Added 2 hours ago
P
E-Commerce Operations Specialist
Pergolux
Remote, Canada
- $60,000 to $70,000 CAD / year
- Full-time
- Remote
As our E-Commerce Operations Specialist, you will drive the day-to-day operational excellence and health of our US storefront, ensuring seamless user experiences, catalog precision, and…
Added 3 hours ago
P
E-Commerce Operations Specialist
PERGOLUX
Vancouver, BC
- $60,000 to $70,000 CAD / year
- Full-time
As our E-Commerce Operations Specialist, you will drive the day-to-day operational excellence and health of our US storefront, ensuring seamless user experiences, catalog precision, and…
Added 3 hours ago
S
Product Specialist - Risk and Performance
SimCorp
Toronto, ON
- Full-time
Simcorp is currently seeking a qualified experienced professional to join our Product Specialist team as a full-time employee, based in our New York or Toronto office to support our growth…
Added 3 hours ago
LC
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Vaughan, ON
- Part-time
To maximize sales of beauty products and services sold by Shoppers Drug Mart
Added 3 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Kleinburg, ON
- Part-time
To maximize sales of beauty products and services sold by Shoppers Drug Mart
Added 4 hours ago
T
General Counsel
Techo-Bloc
Longueuil, QC · Saint-Hubert, Quebec
- Full-time
Partner with leaders across Operations, Manufacturing, Sales, HR, Finance, IT, Marketing, and Innovation to support business objectives while protecting the organization's interests.
Added 5 hours ago
MR
Part-Time Sales Associate
Match Retail
Cambridge, ON
- Part-time
Match Retail is seeking enthusiastic and dynamic Sales Associates to represent a prestigious luxury brand, Nespresso. If you're passionate about high-end products and thrive in…
Added 5 hours ago
AR
Lease and Rental Administrative Specialist
Altruck Rentals
Guelph, ON
- Full-time
Altruck International Truck Centres is seeking an experienced Lease & Rental Administrative Specialist for our Idealease team to provide key administrative support to our Leasing, Rental,…
Added 6 hours ago
LC
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Calgary, AB
- Part-time
To maximize sales of beauty products and services sold by Shoppers Drug Mart
Added 6 hours ago
LC
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Calgary, AB
- Part-time
To maximize sales of beauty products and services sold by Shoppers Drug Mart
Added 6 hours ago
LC
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Calgary, AB
- Part-time
To maximize sales of beauty products and services sold by Shoppers Drug Mart
Added 6 hours ago
LC
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Calgary, AB
- Part-time
To maximize sales of beauty products and services sold by Shoppers Drug Mart
Added 6 hours ago
L
Spécialiste Service Client | Customer Care Specialist Supply Chain
L'Oréal
Montreal, QC
- Full-time
…transformation continue et l'excellence opérationnelle. Au sein des Opérations, nous concevons, approvisionnons, fabriquons et distribuons des millions de produits chaque jour, en…
Added 6 hours ago
B
Specialist, Channel Compensation
Bell
Mississauga, ON
- Full-time
A self-starter with proven project management skills, capable of driving projects from end-to-end and collaborating effectively across business units (e.g., Sales, Finance, Operations).
Added 6 hours ago
TH
Business Support Specialist
Tom Harris Cellular
Pitt Meadows, BC
- Full-time
In this role, you'll be the go-to person for our TELUS business customers and sales team, helping businesses stay connected while keeping our day-to-day operations running smoothly. If you…
Added 6 hours ago
SH
Social Media Coordinator
Sandman Hotel Group
BC · West Vancouver, BC
- Full-time
Managing organic content for multiple brands on our social media channels to drive brand awareness, engagement, and sales for our restaurants.
Added 7 hours ago
BS
Customer Operations Representative I
Boston Scientific
Ottawa, ON
- Full-time
The goal of the Customer Support Specialist is to make it easy for healthcare providers to experience the benefits of our products and expertise through hassle-free customer service that…
Added 7 hours ago
LR
Sales & Account Specialist
La Rocca Creative Cakes
Richmond Hill, ON
- Full-time
We are seeking a highly organized, detail-oriented, forward-thinking and proactive Sales & Account Specialist to support the effectiveness and growth of our Sales team. This role serves as…
Added 7 hours ago
AI
Account Manager
Accuenergy Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Cross-functional handoffs - clean handoff to Commercial Operations on order processing, exception resolution, and delivery promise integrity; clean handoff to Application Specialist on deep…

Boston Scientific

Customer Operations Representative I

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Experience: A minimum of 1 year of experience in a customer service/operations position
Posting language: English
Posted: Oct 29, 2026

Original job description

Additional Locations: N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About The Role

The goal of the Customer Support Specialist is to make it easy for healthcare providers to experience the benefits of our products and expertise through hassle-free customer service that provides answers, solves problems, and overcomes barriers to access. This key role acts to efficiently process customer orders, respond to enquiries or connect the customer with the appropriate person or team that can. The Customer Support Specialist empathizes with what goes on in the life of a busy healthcare practice by understanding what the immediate needs of the customer are and by proactively anticipating and communicating what next steps will be to the customer. Finally, the Customer Care Specialist sees every interaction as an opportunity to showcase our DNA and values.

Please note that this is a 1-year contract role with a possibility of extension

Work mode: At Boston Scientific, we value collaboration and synergy. This role follows a hybrid work model requiring employees to be in our Ottawa office at least three days per week.

Sponsorship: Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time.

Relocation: Relocation assistance is not available for this position at this time.

Shift requirement: Employees must be available to work a 7.5-hour shift scheduled within the operating hours of 8:00 a.m. to 8:00 p.m. Eastern Time.

Your Responsibilities Will Include

Manages inbound customer and Sales team emails to accurately process orders
Manages outbound communications to Sales team to resolve issues and answer questions
Responds to incoming call inquiries and helps resolve issues and complaints
Transcribes ordering information into custom order tracking and database application
Maintains all incoming emails are properly filed
Performs verifications of order processing including support for Build Planner
When required, connects callers with the next level of expertise
Collaborates with field sales teams on customer cancellations and credits
Completes proactive outbound follow ups with sales team and healthcare providers based on unresolved customer issues, unusual orders, and license statuses
Distributes reports as required by accessing electronic folders, applications, or spreadsheets
Supports GMP compliance by completing recertifications and training assignments in timely manner
Establishes and maintains professional business image through appropriate business communications (verbal, written and electronic) dress and behaviour
Ensures that all interactions and engagements are carried out with the highest ethical and professional standards and that all work is accomplished with quality and in accordance with company values

Required Qualifications

A technical degree or bachelor’s degree in Business Administration or related field
A minimum of 1 year of experience in a customer service/operations position
Proficient in Microsoft Office, especially Outlook, Excel and Word

Preferred Qualifications

Experience in Medical Device or Health Care setting
Medical device manufacturing experienced preferred
Desired knowledge: SAP

Requisition ID: 637162

Minimum Salary: $39100

Maximum Salary: $69400

The anticipated compensation and the value of core and optional employee benefits offered by Boston Scientific (BSC) – see www.bscbenefitsconnect.com--will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs.

Compensation for hourly, non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation for salaried, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

Compensation for sales roles is governed by Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives).

Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more at www.bostonscientific.com and follow us on LinkedIn.

Apply About employer

More about this job

Responsibilities

Process customer orders and inquiries through email and phone, resolve issues, maintain order records, and connect customers with the appropriate expertise. Coordinate with sales teams and healthcare providers on follow-ups, cancellations, credits, order verification, reporting, and compliance training.

Requirements

Requires a technical degree or a bachelor's degree in Business Administration or a related field, at least one year of customer service or operations experience, and proficiency in Microsoft Office, especially Outlook, Excel, and Word. Medical device or healthcare experience, medical device manufacturing experience, and knowledge of SAP are preferred or desired.

Skills

Customer Service
Order Processing
Email Management
Inbound Call Handling
Issue Resolution
Complaint Resolution
Data Entry
Order Tracking
Microsoft Outlook
Microsoft Excel
Microsoft Word
Sales Team Collaboration
Healthcare Provider Communication
Business Communication
GMP Compliance
SAP

Visa sponsorship

Not detected in the job text

Keywords

Customer Operations
Customer Service
Order Processing
Customer Inquiries
Inbound Calls
Email Management
Issue Resolution
Complaint Handling
Order Tracking
Database Applications
Microsoft Office
Microsoft Outlook
Microsoft Excel
Microsoft Word
Sales Team Collaboration
Healthcare Providers
Medical Devices
Medical Device Manufacturing
SAP
GMP Compliance
Order Verification
Customer Cancellations
Credits
Business Communication
Customer Follow-Up
License Statuses

Report this job