Find work in Canada.

532,712 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
GE
Little Chief Restaurant Evening Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…prior to the start of, and end of each shift. They must balance sales receipts at the end of each shift and attend meetings and training programs when required. They are required to take…
Added 11 mins ago
D
Account Executive, ENT | North America
Deel
Canada
- Full-time
Collaborate with internal teams (SDR, Customer Success, Product, Marketing, Sales Ops, Legal) to support client needs and ensure a seamless experience.
Added 11 mins ago
P
Business Development Specialist
Prevision360
Toronto, ON
- Full-time
…time, Prevision360 helps surface patterns and insights that can support more informed…
Added 11 mins ago
CC
Manufacturing Analyst, Day Shift - (12-Month Contract)
Coca-Cola Canada Bottling Limited
Brampton, ON
- Contract
…employees coast-to-coast, we operate in every province through 50+ sales and distribution centres, and five manufacturing…
Added 11 mins ago
AN
Digital Marketing & SEO Specialist
ALLMAX Nutrition, Inc.
Toronto, ON
- Full-time
ALLMAX Nutrition is looking for a Digital Marketing Specialist to support SEO, Answer Engine Optimization (AEO), Google Ads, Shopify website management, and digital performance reporting.…
Added 11 mins ago
T
Indirect Tax Manager - Canada
TikTok
Toronto, ON
- Full-time
…audit management, tax technology initiatives, and business support activities related to GST/HST, PST, and QST. The successful candidate will work closely with external advisors and…
Added 11 mins ago
FF
Senior Development Officer
Food For The Poor-Canada
Toronto, ON
- Contract
…and the Caribbean. This is accomplished by securing financial support of our various programs and projects. Within this objective, the Senior Development Officer (SDO) is responsible to…
Added 11 mins ago
J
Senior Account Manager, Media
Jobgether
Canada
- Full-time
At least 3 years of progressive experience in client-facing digital account management, sales planning support, or a similar role within digital media, adtech, or advertising agencies.
Added 11 mins ago
AR
Account Manager-Retail New Truck Sales (Hamilton)
Altruck Rentals
Guelph, ON
- Full-time
Cross-Functional Collaboration: Work closely with the sales (new and used), finance, parts, and service departments to deliver a coordinated customer experience and support long-term…
Added 11 mins ago
OT
Inside Sales Representative
Olympia Tile+Stone Inc.
Toronto, ON
- $39,520 to $43,680 CAD / year
- Full-time
Collaborate with external sales representatives to support customer accounts
Added 11 mins ago
BF
Sales Professional
Brogan Fire & Safety
London, ON
- Full-time
Strong sales skills and a good track record for generating results.
Added 11 mins ago
HT
Technical Sales Engineer
HUBER Technology Canada
Vaughan, ON
- Full-time
Background in Sales Engineering and Technical Support, with the ability to interpret technical drawings, specifications, and process requirements.
Added 11 mins ago
AI
Account Manager, Private Client
Axis Insurance
Burlington, ON
- $70,000 to $80,000 CAD / year
- Full-time
Maintaining a technical and service-oriented relationship with the clients and underwriters
Added 11 mins ago
AC
Sales Insurance Specialist
Aviva Canada
Markham, ON
- Full-time
Provide technical underwriting support and guidance to junior team members.
Added 11 mins ago
AI
Account Manager
Axis Insurance
Burlington, ON
- $70,000 to $80,000 CAD / year
- Full-time
Maintaining a technical and service-oriented relationship with clients and underwriters
Added 11 mins ago
AI
Account Executive - Personal Ins, VIP Sales
Axis Insurance
Burlington, ON
- $65,000 to $70,000 CAD / year
- Full-time
…managing leads from the Commercial Production team through a sales…
Added 28 mins ago
MAC Artist/Beauty advisor - Part Time -Galeries de la Capitale Quebec City, QC
Estée Lauder Companies
Quebec, QC
As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store…
Added 28 mins ago
M
Responsable de comptes stratégiques - Secteur minier / Strategic Account Executive - Mining
Microsoft
Montreal, QC
- Full-time
You will partner with senior business and technology leaders, working across Microsoft’s sales, technical and partner ecosystem to deliver innovative solutions that support the customer's…
Added 28 mins ago
E
Early Career RF Specialist (RAN Optimization)
Ericsson
Toronto, ON
- Full-time
…crucial part of our process ranging from early engagement, pre-sales of services and networks, to service delivery and acceptance. This is a great opportunity for someone early in their…
Added 28 mins ago
BS
R&D Prototyping III / Prototypage R-D III
Boston Scientific
Montreal, QC
- Full-time
- Lead and support a team of electromechanical technicians by prioritizing activities, resolving technical challenges and facilitating engineering discussions with development teams.
Added 28 mins ago
BS
Customer Operations Representative I
Boston Scientific
Ottawa, ON
- Full-time
The goal of the Customer Support Specialist is to make it easy for healthcare providers to experience the benefits of our products and expertise through hassle-free customer service that…
Added 28 mins ago
EC
Outside Sales
Eaton Corporation
Ajax, ON · Bancroft, ON · Belleville, ON · Clarington, ON · Cobourg, ON · Kawartha Lakes, ON · Kingston, ON · Mississauga, ON · Oshawa, ON · Peterborough, ON · Pickering, ON · Port Hope, ON · Prince Edward, ON · Quinte West, ON · Whitby, ON
- Full-time
Eaton’s Electrical Sector is seeking an Outside Sales Representative to join our team, supporting customers across the Central Ontario Eastern Corridor. This field-based role includes a…
Added 41 mins ago
G&
Managing Director
Groom & Associés / Associates
Montreal, QC
- Full-time
The Managing Director has the following Direct Reports: Sales, Operations and Finance.
Added 41 mins ago
AC
SAP Data Archiving Developer
Alteris Consulting
Markham, ON
- Contract
The successful candidate will work closely with business stakeholders, SAP functional teams, and technical resources to analyze legacy data, execute archiving activities, validate data…
Added 41 mins ago
AI
Account Manager
Accuenergy Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…integrity; clean handoff to Application Specialist on deep technical pre-sales; clean handoff to Technical Support on post-sale technical issues. Owns the relationship; partners with these…

Boston Scientific

Customer Operations Representative I

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Experience: A minimum of 1 year of experience in a customer service/operations position
Posting language: English
Posted: Oct 29, 2026

Original job description

Additional Locations: N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About The Role

The goal of the Customer Support Specialist is to make it easy for healthcare providers to experience the benefits of our products and expertise through hassle-free customer service that provides answers, solves problems, and overcomes barriers to access. This key role acts to efficiently process customer orders, respond to enquiries or connect the customer with the appropriate person or team that can. The Customer Support Specialist empathizes with what goes on in the life of a busy healthcare practice by understanding what the immediate needs of the customer are and by proactively anticipating and communicating what next steps will be to the customer. Finally, the Customer Care Specialist sees every interaction as an opportunity to showcase our DNA and values.

Please note that this is a 1-year contract role with a possibility of extension

Work mode: At Boston Scientific, we value collaboration and synergy. This role follows a hybrid work model requiring employees to be in our Ottawa office at least three days per week.

Sponsorship: Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time.

Relocation: Relocation assistance is not available for this position at this time.

Shift requirement: Employees must be available to work a 7.5-hour shift scheduled within the operating hours of 8:00 a.m. to 8:00 p.m. Eastern Time.

Your Responsibilities Will Include

Manages inbound customer and Sales team emails to accurately process orders
Manages outbound communications to Sales team to resolve issues and answer questions
Responds to incoming call inquiries and helps resolve issues and complaints
Transcribes ordering information into custom order tracking and database application
Maintains all incoming emails are properly filed
Performs verifications of order processing including support for Build Planner
When required, connects callers with the next level of expertise
Collaborates with field sales teams on customer cancellations and credits
Completes proactive outbound follow ups with sales team and healthcare providers based on unresolved customer issues, unusual orders, and license statuses
Distributes reports as required by accessing electronic folders, applications, or spreadsheets
Supports GMP compliance by completing recertifications and training assignments in timely manner
Establishes and maintains professional business image through appropriate business communications (verbal, written and electronic) dress and behaviour
Ensures that all interactions and engagements are carried out with the highest ethical and professional standards and that all work is accomplished with quality and in accordance with company values

Required Qualifications

A technical degree or bachelor’s degree in Business Administration or related field
A minimum of 1 year of experience in a customer service/operations position
Proficient in Microsoft Office, especially Outlook, Excel and Word

Preferred Qualifications

Experience in Medical Device or Health Care setting
Medical device manufacturing experienced preferred
Desired knowledge: SAP

Requisition ID: 637162

Minimum Salary: $39100

Maximum Salary: $69400

The anticipated compensation and the value of core and optional employee benefits offered by Boston Scientific (BSC) – see www.bscbenefitsconnect.com--will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs.

Compensation for hourly, non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation for salaried, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

Compensation for sales roles is governed by Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives).

Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more at www.bostonscientific.com and follow us on LinkedIn.

Apply About employer

More about this job

Responsibilities

Process customer orders and inquiries through email and phone, resolve issues, maintain order records, and connect customers with the appropriate expertise. Coordinate with sales teams and healthcare providers on follow-ups, cancellations, credits, order verification, reporting, and compliance training.

Requirements

Requires a technical degree or a bachelor's degree in Business Administration or a related field, at least one year of customer service or operations experience, and proficiency in Microsoft Office, especially Outlook, Excel, and Word. Medical device or healthcare experience, medical device manufacturing experience, and knowledge of SAP are preferred or desired.

Skills

Customer Service
Order Processing
Email Management
Inbound Call Handling
Issue Resolution
Complaint Resolution
Data Entry
Order Tracking
Microsoft Outlook
Microsoft Excel
Microsoft Word
Sales Team Collaboration
Healthcare Provider Communication
Business Communication
GMP Compliance
SAP

Visa sponsorship

Not detected in the job text

Keywords

Customer Operations
Customer Service
Order Processing
Customer Inquiries
Inbound Calls
Email Management
Issue Resolution
Complaint Handling
Order Tracking
Database Applications
Microsoft Office
Microsoft Outlook
Microsoft Excel
Microsoft Word
Sales Team Collaboration
Healthcare Providers
Medical Devices
Medical Device Manufacturing
SAP
GMP Compliance
Order Verification
Customer Cancellations
Credits
Business Communication
Customer Follow-Up
License Statuses

Report this job