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Botpress

Software Developer

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 3, 2027
Posting language: English
Posted: Oct 5, 2026

Original job description

Help redefine customer support for the AI era.

Most companies are running support on ticketing systems built in 2007, with AI bolted on as an afterthought.

Botpress is the enterprise-grade AI agent platform for customer support - built the other way around.

As the 3rd fastest-growing B2B AI start-up worldwide, we're displacing legacy platforms like Zendesk at scale - across industries, regions, and thousands of companies worldwide.

The work ahead is ambitious. The opportunity is rare. We take a deliberate approach to growth: product-led, capital-efficient, and highly focused.

If you want to build the customer support platform for the AI era, we're looking for top talent to join us.

About the Role

As a Software Developer at Botpress, you'll be at the forefront of developing innovative solutions that drive the future of conversational AI. As part of the engineering team, you'll work closely with cross-functional teams to design, build, and maintain scalable applications that enhance the capabilities of our AI agent platform. You'll use your technical expertise to solve complex problems while ensuring the highest standards of code quality and performance.

Responsibilities

Design, develop, test, and deploy customer-impacting features
Collaborate with product managers and UX/UI designers to define and implement new features
Conduct code reviews and mentor junior engineers to ensure best practices and continuous improvement
Participate in troubleshooting and debugging complex production issues
Stay up to date with emerging technologies and industry trends to drive innovation within the team

Requirements

Who You Are

Proven experience as a Software Engineer or similar role in a fast-paced environment
Strong proficiency in JavaScript/TypeScript, Node.js, and frameworks like React
Solid understanding of software development principles, patterns, and methodologies
Experience with cloud technologies (AWS) is a plus
Strong analytical and problem-solving skills
Excellent interpersonal and communication skills to collaborate effectively with team members and stakeholders
A passion for exploring new technologies and a desire to contribute to a rapidly evolving product
An enthusiastic team player driven to achieve results and contribute to the overall success of Botpress

About Botpress

Botpress raised a $25 million Series B round in 2025. We're building the enterprise-grade AI agent platform for customer support - not by adding AI to old infrastructure, but by building AI-first from day one.

As a fast-growing start-up, we run a lean and innovative ship that leans on AI for maximum business impact. At Botpress, everyone is an owner, bringing their unique perspective and talents. We intentionally hire individuals who are eager, passionate, talented, and hungry to learn and grow throughout their career.

You'll be on a team that's not just adapting to the AI revolution, but leading it. Joining our team means changing how millions of customers interact with the companies they do business with - and building the platform that defines the next era of customer support.

Benefits

4 weeks of vacation

Paid sick and parental leave
Comprehensive health, dental, vision, travel, and life insurance
Funding for education and skills improvement
Fully-stocked fridge and cupboard - we take snacks seriously
A meaningful stock option grant - we want everyone at Botpress to think and act as an owner, and to share in what we build
RRSP program with a 50% employer match on up to 4% of salary
STM transit subsidy
A beautiful, fully renovated office
A vibrant office community including weekly socials

Apply About employer

More about this job

Responsibilities

Design, develop, test, and deploy customer-facing features for Botpress's conversational AI platform, collaborating with product managers, UX/UI designers, and other engineers. Review code, mentor junior engineers, troubleshoot production issues, and keep current with emerging technologies to improve the product.

Requirements

Candidates should have proven software engineering experience in a fast-paced environment, strong JavaScript/TypeScript, Node.js, and React skills, and a solid understanding of software development principles and methodologies. Strong analytical, problem-solving, interpersonal, and communication skills are expected; AWS experience is a plus.

Skills

JavaScript
TypeScript
Node.js
React
AWS
Software Development
Application Development
Testing
Deployment
Code Reviews
Mentoring
Troubleshooting
Debugging
Problem-Solving
Communication
Cross-Functional Collaboration

Benefits

Four Weeks of Vacation
Paid Sick Leave
Paid Parental Leave
Health Insurance
Dental Insurance
Vision Insurance
Travel Insurance
Life Insurance
Education and Skills Development Funding
Stock Options
RRSP with Employer Match
Transit Subsidy
Fully Stocked Snacks and Drinks
Renovated Office
Weekly Social Events

Visa sponsorship

Not detected in the job text

Keywords

Conversational AI
AI Agent Platform
Customer Support
Enterprise Software
JavaScript
TypeScript
Node.js
React
AWS
Cloud Technologies
Software Development
Scalable Applications
Feature Development
Testing
Deployment
Code Quality
Code Reviews
Mentoring
Production Troubleshooting
Debugging
Design Patterns
Development Methodologies
Cross-Functional Collaboration
Product Management
UX/UI Design
Problem-Solving
Emerging Technologies
B2B SaaS
Customer Support Platforms

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