IT CONTINUOUS IMPROVEMENT SPECIALIST

Join a diverse and talented team 

For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment.

We’re a proudly local company with more than 5000 employees and more than 300 stores across Canada and in 19 countries around the globe (100 stores).

Exclusive job perks

• 50% discount on all products; 
• Flexible hours; 
• Opportunities for advancement within the company; 
• Being part of a family-owned business committed to the community; 
• Performance bonuses (in-store sales or management position); 
• Recognition program for years of service; 
• Innovation program to encourage idea sharing; 
• Referral bonus ; 
• Dayforce Wallet (pay on demand: you’ll be able to access a portion of your pay as soon as your shift ends). 

For full-time employees:

• Group insurance plan; 
• Three (3) to five (5) paid personal days (depending on the position); 
• Minimum of 2% employer contribution to your RRSP. 

Purpose of the role

Under the supervision of the Applications and IT Continuous Improvement Team Leader, the IT Continuous Improvement Specialist will be responsible for actively participating in the delivery of IT projects and improvements from an application perspective, while ensuring quality assurance of deliverables in alignment with business unit needs. Leveraging their knowledge of the company, processes, and systems, the specialist will handle configuration, development of technical requirements, testing and validation, as well as training of business unit resources. He.she will also serve as the liaison between stakeholders and internal and external technical resources during the implementation or modification of technologies and systems.

Key responsibilities

• Understand business needs in collaboration with other company stakeholders;
• Develop technical specifications for systems and their integration, ensure understanding by internal and external technical resources, and keep them up to date;
• Handle simple improvement requests;
• Configure applications according to requirements, with support from external partners;
• Generate integration files to complete technical testing;
• Perform quality control activities, technical, unit, and integrated testing;
• Participate in the preparation and delivery of user training content;
• Support quality assurance for deliverables produced by service providers and team members;
• Participate in application and solution upgrades with various stakeholders;
• Assist with data archiving and different migrations;
• Update release and upgrade notes and share relevant information with stakeholders;
• Maintain application documentation up to date;
• Ensure knowledge transfer to support teams;
• Communicate effectively with all internal and external stakeholders;
• Perform any other related tasks.

Your profile

• Interpersonal and communication skills: You excel at clear and effective communication with various stakeholders.
• Quick learner: You rapidly understand business needs and the systems that support them.
• Technological adaptability: You easily adapt to new systems and technologies.
• Prioritization and resilience: You can work under pressure, manage stress, and remain effective in the dynamic retail environment.
• Relational skills: You have strong customer service skills, interpersonal skills, and a team spirit.
• Structure and organization: You organize your work methodically to achieve your objectives.
• Analytical thinking and problem solving: You can investigate, analyze, and develop effective solutions to challenges.
• Technical specification development: You are able to write clear and concise technical specifications

Requirements

• Minimum of 3 years of IT experience in the retail sector.
• Experience in system implementation.
• Experience with various integrated technology solutions.
• Knowledge of database programming languages (SQL Server or other).
• Bilingual in French and English, both spoken and written (The person must communicate outside Quebec).
• Good knowledge of the Office Suite (Teams, Outlook, Excel, Word)

Permanent, full-time

#TI

The information on this site is for information purposes only and is not intended to have legal consequences. This is an ongoing role rather than a newly created position. La Vie en Rose is committed to employment equity. La Vie en Rose has put in place an adaptation process that provides accommodation for selected candidates for an interview.