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Added 15 mins ago
T
Personal Banker
TD
Stratford, ON
- Full-time
…that best suit customers' financial needs? Then join us as a Personal Banker and demonstrate your subject matter expertise in providing sound financial planning advice to promote customer…
Added 15 mins ago
T
Customer Experience Associate
TD
Calgary, AB
- Part-time
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Added 15 mins ago
T
Mobile Mortgage Specialist
TD
Montreal, QC
- Full-time
Added 15 mins ago
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Personal Banker Trainee
TD
Woodstock, ON
- Full-time
…that best suit customers' financial needs? Then join us as a Personal Banker and demonstrate your subject matter expertise in providing sound financial planning advice to promote customer…
Added 15 mins ago
T
Personal Banker Trainee
TD
Brampton, ON
- Full-time
…that best suit customers' financial needs? Then join us as a Personal Banker Trainee and demonstrate your subject matter expertise in providing sound financial planning advice to promote…
Added 15 mins ago
Senior Manager, Contract Management
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
Reporting to the Senior Director, Strategic Procurement, the Senior Manager, Contract Management oversees the contract management function at TCHC. This role is accountable for robust…
Added 15 mins ago
Wellness Attendant
Covenant Care + Covenant Living
Calgary, AB
Performs other related duties as assigned by the Site Manager or designate to support resident well-being and the effective operation of the site
Added 15 mins ago
Program Assistant - Critical Care Treatment Unit 6.
CAMH
Toronto, ON
This position requires 12 hours shift rotation, including weekday day and night shifts and weekend day · and night shifts, and is located at 1051 Queen Street West
Added 15 mins ago
Registered Veterinary Technician/Technologist
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Sherwood Park, AB
…foster collaboration. Rooted in passion and compassion, we support our people, patients, their families, and our communities. Humble and approachable, we achieve more…
Added 15 mins ago
Registered Veterinary Technician/Technologist
VetStrategy / Daubigny
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…foster collaboration. Rooted in passion and compassion, we support our people, patients, their families, and our communities. Humble and approachable, we achieve more…
Added 15 mins ago
IT SUPPORT TECHNICIAN, LEVEL 3
Boutique La Vie En Rose
Montreal, QC
Under the supervision of the Technical Support Manager, the Level 3 IT Technician will be responsible for supporting colleagues on the Level 2 team and ensuring the technical link with…
Added 15 mins ago
Case Manager, Housing Support
Tungasuvvingat Inuit
Ottawa, ON
The Case Manager Housing Support works out of 282 Dupuis Street Ottawa, ON (main location) and designated locations within the Ottawa region.
Added 15 mins ago
Prospect Development Analyst, Philanthropy Operations
World Vision Canada
Mississauga, ON
Prospect Development Manager, Philanthropy Operations
Added 15 mins ago
SI
Server
Shannex Incorporated
Saint John, NB
- Part-time
…feedback from residents and guests to the Food and Beverage Manager on meals and menu choices in order to be continually…
Added 15 mins ago
SI
Server
Shannex Incorporated
Fredericton, NB
- Full-time
…feedback from residents and guests to the Food and Beverage Manager on meals and menu choices in order to be continually…
Added 15 mins ago
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Endpoint Systems Engineer
McElhanney
Vancouver, BC
- Full-time
The successful candidate will be based in Vancouver, BC, with an expectation to be in the office at least three days per week
Added 15 mins ago
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Accounts Payable Specialist
Svante
Burnaby, BC
- Full-time
Working Mode: Hybrid (4 days per week in office)
Added 15 mins ago
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Technical Support Representative, Tier 1
Beanfield
Toronto, ON
- $23 to $25 CAD / hour
- Full-time
Are you passionate about technology and love solving problems? As a Tier 1 Technical Support Representative, you’ll be the first line of defence in delivering top-tier technical assistance…
Added 15 mins ago
C
Guest Attendant P/T - (7am-3pm) 37.5 hrs bi-weekly
Chartwell
Amherstburg, ON
- Part-time
…service? As a Guest Attendant at Chartwell, you’ll provide personal care, assistance, and support to our residents, helping them live comfortably, safely, and with dignity. Your empathy,…
Added 15 mins ago
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Fashion Advisor
CHANEL
Toronto, ON · HOLT RENF. TORONTO YORKD FA
- Full-time
Comprehensive and flexible benefits to support you across your professional and personal life.
Added 15 mins ago
KC
EOI- Registered Practical Nurse, Midtown Kingston Health Home
Kingston Community Health Centres
Kingston, ON
- Full-time
Vacation, Personal Days, Sick Days and Education time
Added 15 mins ago
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Senior Content Designer
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Toronto, ON · BMOPLACE
- Full-time
BMO is a top 10 bank in North America supporting more than 13 million clients. Our services include personal and commercial banking, global markets, wealth management, and investment…
Added 15 mins ago
P4
Maintenance Technician
Pier 4 Ltd
London, ON
- Full-time
Reporting to the Property Manager, the Maintenance Technician is responsible for preserving the condition of our properties through preventative maintenance, repairs, renovations, and…
Added 22 mins ago
Employee and Labour Relations Investigator
Manitoba Public Service Commission
Winnipeg, MB
Must possess and maintain a valid Class 5 Manitoba driver’s licence with access to a vehicle
Added 30 mins ago
Senior Delivery Manager
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…others, elevating the collective. Our driving force lies in personal and business growth. We go above and beyond to surprise and delight our clients, delivering tangible business value. In…

Boutique La Vie En Rose

IT SUPPORT TECHNICIAN, LEVEL 3

Montreal, QC, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 12, 2026

Original job description

Join a diverse and talented team

For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment.

We’re a proudly local company with more than 5000 employees and more than 300 stores across Canada and in 19 countries around the globe (100 stores).

Exclusive job perks

50% discount on all products;
Flexible hours;
Opportunities for advancement within the company;
Being part of a family-owned business committed to the community;
Performance bonuses (in-store sales or management position);
Recognition program for years of service;
Innovation program to encourage idea sharing;
Referral bonus ;
Dayforce Wallet (pay on demand: you’ll be able to access a portion of your pay as soon as your shift ends).

For full-time employees:

Group insurance plan;
Three (3) to five (5) paid personal days (depending on the position);
Minimum of 2% employer contribution to your RRSP.

Purpose of the role

Under the supervision of the Technical Support Manager, the Level 3 IT Technician will be responsible for supporting colleagues on the Level 2 team and ensuring the technical link with other internal and external departments.

Key responsibilities

Support the Level 2 team during major incidents or problems.
Manage and create documentation related to IT service operations processes.
Manage and maintain the IT infrastructure, both hardware and software.
Act as the bridge between Levels 1 and 2 and the system administration and application development teams.
Oversee and automate IT processes.
Maintain an overview of various projects and requests and manage priorities according to service agreements.
Diagnose high-level technical issues.
Ensure the application and adherence to La Vie en Rose procedures.
Identify opportunities for improvement and automation.
Ensure follow-ups and transparent communication within the teams.
Stay informed of technological advancements and industry best practices.
Promote the use and application of IT performance indicators (KPIs).
Perform any other related duties.

Your profile

Stress management and prioritization: You stay calm even in tense moments and you juggle priorities like a pro. Challenges are opportunities for you to shine and find effective solutions.
Communication and teamwork: Your ability to communicate clearly and listen actively makes you an exceptional team partner. Your enthusiasm and collaborative spirit enrich every project.
Enjoyment of a fast-paced environment: You feel at ease in a dynamic and fast-moving environment, where you can use your adaptability and maintain strong performance.
Attention to detail and listening: Your attention to detail is impressive and you are always attentive, ready to understand needs and expectations to deliver high-quality work.
Positive and dynamic attitude: Your contagious energy and motivation turn every challenge into an exciting opportunity. You approach each task with a smile and a proactive mindset.

Requirements

Two years of experience as a Level 3 technician.
Seven years of experience in IT, ideally in Retail.
Excellent analytical skills.
Ability to manage multiple short, medium and long-term projects simultaneously.
Strong knowledge of wired and wireless network infrastructure (router, AP, firewall, DHCP, DNS, VPN, VLAN, VOIP).
Proficiency with Windows operating systems and Office and Microsoft 365 suites.
Strong understanding of imaging and automation processes.
Knowledge of ServiceNOW and Manage Engine tools (an asset).

Permanent, full time

#TI

The information on this site is for information purposes only and is not intended to have legal consequences. This is an ongoing role rather than a newly created position. La Vie en Rose is committed to employment equity. La Vie en Rose has put in place an adaptation process that provides accommodation for selected candidates for an interview.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Level 3 IT Technician supports the Level 2 team during major incidents and manages IT infrastructure hardware and software. They also act as a bridge between technical teams, oversee project priorities, and identify opportunities for process automation.

Requirements

Candidates must have seven years of IT experience, including two years specifically as a Level 3 technician, with a strong background in retail environments. Proficiency in network infrastructure, Windows systems, and Microsoft 365 is required, along with excellent analytical and project management skills.

Skills

IT infrastructure management
Network infrastructure
Troubleshooting
Automation
Windows operating systems
Microsoft 365
ServiceNOW
Manage Engine
Project management
Technical support
Analytical skills
Communication
Teamwork
Stress management
Prioritization
Documentation

Benefits

50% discount on all products
Flexible hours
Opportunities for advancement
Performance bonuses
Recognition program
Innovation program
Referral bonus
Dayforce Wallet
Group insurance plan
Paid personal days
Employer RRSP contribution

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Level 3 Technician
Retail
Network Infrastructure
Router
AP
Firewall
DHCP
DNS
VPN
VLAN
VOIP
Windows
Microsoft 365
Imaging
Automation
ServiceNOW
Manage Engine
KPI
Infrastructure
Hardware
Software
Project Management
Technical Support
Incident Management

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Work requirements

Jobs in Canada