Jobs in Canada

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Added 5 mins ago
Senior 3D Artist
HB Studios
Lunenburg, NS
At 2K, we create some of the most iconic and culture-shaping video games in entertainment, including NBA® 2K, one of the top-selling franchises in the world, and legendary titles like…
Added 5 mins ago
H
Mid-Enterprise Account Executive, Toronto
Horizon3
Remote, Canada
- Full-time
- Remote
The Mid-Enterprise Account Executive is a key role responsible for driving sales growth and expanding the customer base in the cybersecurity technology sector. The focus is on acquiring new…
Added 5 mins ago
TG
Market Supervisor
TMX Group
Montreal, QC
- Full-time
Must Have(s):
Added 20 mins ago
TG
Senior DevOps/Site Reliability Engineer
TMX Group
Toronto, ON
- $125,000 to $135,000 CAD / year
- Full-time
Must Have(s):
Added 20 mins ago
T
Business Insights Analyst I
TD
Markham, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 20 mins ago
SEM SPECIALIST
Boutique La Vie En Rose
Montreal, QC
Under the supervision of the Director, Digital Acquisition, the SEM Specialist will be responsible for the development, creation, follow-up, and optimization of digital marketing campaigns…
Added 20 mins ago
IT SUPPORT TECHNICIAN, LEVEL 3
Boutique La Vie En Rose
Montreal, QC
Under the supervision of the Technical Support Manager, the Level 3 IT Technician will be responsible for supporting colleagues on the Level 2 team and ensuring the technical link with…
Added 20 mins ago
P&
Santé/Sécurité et Hygiène Industriel Gestionnaire | Health & Safety Industrial Hygiene Manager
Pratt & Whitney
Longueuil, QC · Saint-Hubert, QC
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
Added 20 mins ago
SI
Server
Shannex Incorporated
Saint John, NB
- Part-time
You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare…
Added 20 mins ago
SI
Server
Shannex Incorporated
Fredericton, NB
- Full-time
You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare…
Added 21 mins ago
CI
Operations Supervisor
Colliers International
Whitby, ON
- Full-time
The Operations Supervisor conducts regular team meetings, coordinates staffing and work schedules, monitors completed work, supports employee development, and provides technical guidance to…
Added 21 mins ago
KM
Bilingual Billing Specialist (GTA)
Konica Minolta Business Solutions (Canada) Ltd.
Mississauga, ON
- Full-time
Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape…
Added 21 mins ago
BU
Academic Coordinator, Faculty of Mathematics & Sciences
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
We are one of Canada’s outstanding comprehensive universities, where excellence and innovation thrive! Brock has been proudly recognized as a Hamilton-Niagara Top Employer for eight…
Added 50 mins ago
WI
BIM Coordinator
WSP in Canada
Toronto, ON
- Full-time
The BIM Coordinator will take part in industrial and mining project operations for the Resources sector and support the Project BIM Manager’s strategy by managing day-to-day BIM-VDC…
Added 50 mins ago
TG
Senior DevOps/Site Reliability Engineer
TMX Group
Toronto, ON
- $125,000 to $135,000 CAD / year
- Full-time
Must Have(s):
Added 51 mins ago
BG
Key Account Manager
Bosch Group
Mississauga, ON
- Full-time
Known as "The Game Changers”, Diablo Tools (www.DiabloTools.com) elevates the market by providing Best in the World and Best for Our World cutting tool and power tool accessory solutions…
Added 1 hour ago
OR
Pricing, Communications and POS Lead
OSL Retail Services Inc
Mississauga, ON
- Other
At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by…
Added 1 hour ago
OI
Senior Organizational Change Manager
OXARO Inc.
Ottawa, ON
- Full-time
Career Growth: As a fast-growing company, we offer significant opportunities for professional development and career advancement.
Added 1 hour ago
Responsable technique des comptes infonuagiques | Cloud Technical Account Manager
Amazon
Montreal, QC
Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At…
Added 1 hour ago
I
Sr. Manager, Tax Audit & Risk
IMAX
Mississauga, ON · Sheridan Park
- Full-time
Our people make everything we do possible. We’re curious, creative, and driven by the belief that great work happens when people are trusted, heard, and supported. At IMAX, you’ll…
Added 1 hour ago
UH
Clinical Research Coordinator I
University Health Network
Toronto, ON
- Contract
UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western…
Added 1 hour ago
UH
Analyst, UKG Workforce Management
University Health Network
Toronto, ON
- Full-time
UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western…
Added 1 hour ago
UH
Registered Nurse -  Cystoscopy
University Health Network
Toronto, ON
- Contract
UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western…
Added 1 hour ago
UH
Registered Nurse - POCU/PACU
University Health Network
Toronto, ON
- Full-time
Must have current BLS certificate, current ACLS certificate preferred
Added 1 hour ago
UH
Registered Nurse - POCU/PACU
University Health Network
Toronto, ON
- Full-time
Must have current BLS certificate, current ACLS certificate preferred

Boutique La Vie En Rose

IT SUPPORT TECHNICIAN, LEVEL 3

Montreal, QC, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 12, 2026

Original job description

Join a diverse and talented team

For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment.

We’re a proudly local company with more than 5000 employees and more than 300 stores across Canada and in 19 countries around the globe (100 stores).

Exclusive job perks

50% discount on all products;
Flexible hours;
Opportunities for advancement within the company;
Being part of a family-owned business committed to the community;
Performance bonuses (in-store sales or management position);
Recognition program for years of service;
Innovation program to encourage idea sharing;
Referral bonus ;
Dayforce Wallet (pay on demand: you’ll be able to access a portion of your pay as soon as your shift ends).

For full-time employees:

Group insurance plan;
Three (3) to five (5) paid personal days (depending on the position);
Minimum of 2% employer contribution to your RRSP.

Purpose of the role

Under the supervision of the Technical Support Manager, the Level 3 IT Technician will be responsible for supporting colleagues on the Level 2 team and ensuring the technical link with other internal and external departments.

Key responsibilities

Support the Level 2 team during major incidents or problems.
Manage and create documentation related to IT service operations processes.
Manage and maintain the IT infrastructure, both hardware and software.
Act as the bridge between Levels 1 and 2 and the system administration and application development teams.
Oversee and automate IT processes.
Maintain an overview of various projects and requests and manage priorities according to service agreements.
Diagnose high-level technical issues.
Ensure the application and adherence to La Vie en Rose procedures.
Identify opportunities for improvement and automation.
Ensure follow-ups and transparent communication within the teams.
Stay informed of technological advancements and industry best practices.
Promote the use and application of IT performance indicators (KPIs).
Perform any other related duties.

Your profile

Stress management and prioritization: You stay calm even in tense moments and you juggle priorities like a pro. Challenges are opportunities for you to shine and find effective solutions.
Communication and teamwork: Your ability to communicate clearly and listen actively makes you an exceptional team partner. Your enthusiasm and collaborative spirit enrich every project.
Enjoyment of a fast-paced environment: You feel at ease in a dynamic and fast-moving environment, where you can use your adaptability and maintain strong performance.
Attention to detail and listening: Your attention to detail is impressive and you are always attentive, ready to understand needs and expectations to deliver high-quality work.
Positive and dynamic attitude: Your contagious energy and motivation turn every challenge into an exciting opportunity. You approach each task with a smile and a proactive mindset.

Requirements

Two years of experience as a Level 3 technician.
Seven years of experience in IT, ideally in Retail.
Excellent analytical skills.
Ability to manage multiple short, medium and long-term projects simultaneously.
Strong knowledge of wired and wireless network infrastructure (router, AP, firewall, DHCP, DNS, VPN, VLAN, VOIP).
Proficiency with Windows operating systems and Office and Microsoft 365 suites.
Strong understanding of imaging and automation processes.
Knowledge of ServiceNOW and Manage Engine tools (an asset).

Permanent, full time

#TI

The information on this site is for information purposes only and is not intended to have legal consequences. This is an ongoing role rather than a newly created position. La Vie en Rose is committed to employment equity. La Vie en Rose has put in place an adaptation process that provides accommodation for selected candidates for an interview.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Level 3 IT Technician supports the Level 2 team during major incidents and manages IT infrastructure hardware and software. They also act as a bridge between technical teams, oversee project priorities, and identify opportunities for process automation.

Requirements

Candidates must have seven years of IT experience, including two years specifically as a Level 3 technician, with a strong background in retail environments. Proficiency in network infrastructure, Windows systems, and Microsoft 365 is required, along with excellent analytical and project management skills.

Skills

IT infrastructure management
Network infrastructure
Troubleshooting
Automation
Windows operating systems
Microsoft 365
ServiceNOW
Manage Engine
Project management
Technical support
Analytical skills
Communication
Teamwork
Stress management
Prioritization
Documentation

Benefits

50% discount on all products
Flexible hours
Opportunities for advancement
Performance bonuses
Recognition program
Innovation program
Referral bonus
Dayforce Wallet
Group insurance plan
Paid personal days
Employer RRSP contribution

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Level 3 Technician
Retail
Network Infrastructure
Router
AP
Firewall
DHCP
DNS
VPN
VLAN
VOIP
Windows
Microsoft 365
Imaging
Automation
ServiceNOW
Manage Engine
KPI
Infrastructure
Hardware
Software
Project Management
Technical Support
Incident Management

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Work requirements

Jobs in Canada