Find work in Canada.

487,604 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 6 hours ago
S
Pharmacy Assistant II
Sobeys
Dartmouth, NS
- Full-time
Added 9 hours ago
M
Senior Data Architect
Miratech
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are looking for a Senior Data Architect to design the end-to-end data platform for APEX. The platform ingests contact centre telephony and quality data from the Genesys A3S Snowflake…
Added 9 hours ago
M
Senior Data Architect
Miratech
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are looking for a Senior Data Architect to design the end-to-end data platform for APEX. The platform ingests contact centre telephony and quality data from the Genesys A3S Snowflake…
Added 11 hours ago
BV
Infrastructure Analyst - Business Analyst II
Bow Valley College
Calgary, AB
- Full-time
…such as service usage, resource utilization, and inventory…
Added 11 hours ago
FO
Workday Adaptive Planning Consultant
Federation of Canadian Municipalities
Ottawa, ON · Hybrid - Ottawa
- Full-time
…funds, cost allocations, financial statements, and workforce…
Added 1 day ago
Pharmacy Assistant II - FT
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Fredericton, NB
Added 1 day ago
Winter 2027: Sessional Lecturer: LMP1210H: Basic principles machine learning biomedical research
University of Toronto
Toronto, ON
Added 1 day ago
AH
Service Worker Il – DTC Surgical Suite
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
…perform quality control tests on equipment and record maintenance data. You may also transport patients (clients/residents), equipment, lab specimens, blood and blood products, and patient…
Added 1 day ago
Talent Acquisition Specialist II
Wawanesa Insurance
Toronto, ON · Winnipeg, MB · North York - Toronto, ON (Hybr, ON
…location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered…
Added 1 day ago
Archives Technician II
Office of the Chief Information Officer
St. John's, NL
…reconciliation activities; gathers and maintains statistical data for the PRC. Controls physical and electronic inventory to ensure the availability, security, management, and disposition…
Added 2 days ago
Pharmacy Assistant II - PT
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Courtenay, BC
Added 2 days ago
P
Private Business Tax, Manager (Bilingual FR/EN)
PwC
Quebec, QC
- Full-time
Added 2 days ago
AH
IT Analyst II
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…9K, ASR 1K, ISR 4K, NCS 2K, VXLAN, and DWDM. Understanding of data center networking, servers, storage, and virtualization. Familiarity with TIA-568, ISO/IEC 11801, RFC 2544, OTDR testing,…
Added 2 days ago
TS
Bilingual Customer Service Representative
The Sydney Call Centre
Sydney, NS
- Other
Added 2 days ago
SC
Pharmacy Assistant II - PT
Safeway Canada
Burnaby, BC
- Full-time
Added 2 days ago
M
Software Engineer II - Full Stack
Microsoft
Vancouver, BC
- Full-time
Microsoft’s Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging &…
Added 2 days ago
NC
Mill Trainer/Operator
Newmont Corporation
Dease Lake 9, BC
- Full-time
Added 2 days ago
CR
Research Scientist II - Musculoskeletal Research Department
Charles River Laboratories
Montreal, QC
- Full-time
…Standard Operating Procedures (SOPs), Review and approve all data, including quality control test results and study test…
Added 2 days ago
S
Physiotherapist
Sanya’k̓ula
Vancouver, BC
- Full-time
Documents information including relevant clinical data, assessments, treatment plans and progress reports and care plans.
Added 2 days ago
EI
Document Control Coordinator
EBC Inc.
Mississauga, ON
- Full-time
Ensuring the maintenance and application of the system of classification, inventory, indexing and conservation of data according to the procedures, policies and laws in force, and…
Added 2 days ago
W
Software Engineer II, Supplier Advertising
Wayfair
Toronto, ON
- $151,411 to $169,169 CAD / year
- Full-time
Use Java to design API to consume/produce data and build backend applications to power Wayfair Supplier Advertising platforms.
Added 2 days ago
W
Software Engineer II, Supplier Advertising
Wayfair
Toronto, ON
- $151,411 to $169,169 CAD / year
- Full-time
Collaborate across teams to integrate new advertising formats, working closely with platform engineering, data science, and product management teams.
Added 2 days ago
Analyste de test technique II I Technical Test Analyst II
2K Vegas
Montreal, QC
Added 2 days ago
T
Team Manager II, Operations
TD
Markham, ON
- Full-time
Added 2 days ago
UO
Clinical Research & Technical Coordinator, Clinical Neurosciences
University of Calgary
Calgary, AB
- Full-time
Receive Invoices, track and reconcile patient visits in EDC (Electronic Data Capture system)/Investigator Site File and process expense reports from sub-sites with Investigator Initiated…

Bow Valley College

Infrastructure Analyst - Business Analyst II

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 3, 2026
Experience: 5 years of related experience
Posting language: English
Posted: Oct 23, 2026

Original job description

We are here to launch, advance, and evolve careers - join us and make an impact.

Job Description

About Bow Valley College

For 60 years, Calgary’s college has grown to prepare 14,000 students annually for meaningful careers in health care, social services, business, technology, and creative industries. Every program has a Work Integrated Learning requirement, ensuring students contribute to the workplace before they graduate. With a strong focus on advanced simulation training and Alberta’s evolving needs, Bow Valley College’s new Health Care Centre of Excellence is working to expand space and programs, aimed at graduating four-times as many health professionals annually by 2036. Proudly recognized as one of Canada’s Top 50 Research Colleges, we combine innovative learning with hands-on experience. Home to Alberta’s only major e-sports arena and a state-of-the-art digital production hub. Learn more about the opportunities Bow Valley College creates for students, Calgary, and Alberta at bowvalleycollege.ca.

Position Summary

The Infrastructure Analyst – Business Analyst II plays a key role within the IT Infrastructure team, reporting to the Associate Director, IT Infrastructure. This intermediate-level position blends business analysis, project coordination, and operational support to deliver and sustain college-wide IT infrastructure services. The successful candidate will lead requirements gathering and analysis for ITS-led initiatives, working closely with internal stakeholders, technical teams, and external vendors to translate business needs into clear technical solutions. In addition to supporting the design and implementation of infrastructure projects, the role includes contributing to occasional hands-on technical work across infrastructure systems and onboarding new team members to established project management tools, processes, and best practices.

A significant portion of the role focuses on infrastructure business analysis, including gathering, documenting, and validating both business and technical requirements. The incumbent will develop process maps, use cases, and analysis artifacts, and present findings, recommendations, and impacts to leadership. They will also support testing activities, including the development of test plans and coordination of user acceptance testing, ensuring solutions meet business needs and are ready for deployment. The role requires strong communication skills to interpret complex processes and effectively convey requirements to technical and non-technical audiences.

The position also emphasizes process compliance, service governance, and mentorship. The incumbent will manage and coordinate access, permissions, and licensing requests, while ensuring IT Service Management (ITSM) processes are consistently followed and continuously improved. This includes monitoring ticket queues, reviewing operational dashboards, maintaining accurate service catalog entries within ServiceNow, and collaborating with cross-functional teams to enhance workflows and automation. The role involves second-level troubleshooting support, coordination with Desktop Support and Service Desk teams for service transitions, and delivering end-user training related to infrastructure services. Additionally, the analyst will track and report on key operational metrics such as service usage, resource utilization, and inventory data.

In the area of project coordination and delivery, the Infrastructure Analyst will support the planning, execution, and close-out of infrastructure projects. Responsibilities include maintaining project documentation, monitoring scope and risk, facilitating communication between stakeholders, and escalating issues related to resources, timelines, or budgets as needed. The incumbent will also liaise with vendors during project delivery and advanced support scenarios, coordinate training sessions for new or enhanced services, and contribute to post-implementation reviews and continuous improvement efforts.

This role is ideal for a collaborative and detail-oriented professional who thrives in a dynamic IT environment and is passionate about delivering high-quality infrastructure solutions that support institutional success.

Minimum Qualifications

5 years of related experience
Diploma (Computer Science or Management Information Systems) or a related discipline
Experience supporting a complex networked environment
Familiar with Requirements gathering techniques and best practices.
Proven ability to lead small and medium sized projects involving cross-functional teams
Ability to solve complex work problems/inquiries.
An equivalent combination of directly related education and experience may be considered.
Ability to travel.

Preferred Qualifications

Excellent customer service skills.
Strong interpersonal and communication skills.
Proven ability to mentor and coach other staff
Expert knowledge of Windows Operating Systems.
Demonstrate professional-level technical proficiency in network domain administration.
Strong understanding of TCP/IP and operating system configuration.
Working knowledge of network hardware, software, and peripheral equipment troubleshooting techniques.
Familiar with Project Management best practices
Familiarity with ITIL and ITSM processes and framework

If your education was received internationally, we will require you provide an international education assessment through IQAS, WES, or one of the other nationally designated organizations upon hire.

Closing Date: November 3, 2026

This opening is a temporary (exempt) position, with an anticipated conclusion in October 2027 (with a possibility of extension beyond that). Please note all successful candidates will be required to provide copies of government issued identification and proof of educational qualifications upon hire and may be required to provide an enhanced police information check.

Union :

Exempt

Diversity and Inclusion Commitment
Bow Valley College is strongly committed to fostering diversity and inclusion within our community. We welcome applications from qualified candidates who would contribute to the further diversification of our employees including, but not limited to, visible minorities, Indigenous peoples, persons with disabilities and persons of any sexual orientation or gender identity.

Apply About employer

More about this job

Responsibilities

The Infrastructure Analyst will lead requirements gathering and analysis for IT initiatives while coordinating infrastructure projects and operational support. They are responsible for maintaining service governance, managing IT documentation, and facilitating communication between technical teams and stakeholders.

Requirements

Candidates must have at least 5 years of related experience and a diploma in Computer Science, Management Information Systems, or a related discipline. Proficiency in requirements gathering, project management, and supporting complex networked environments is essential.

Skills

Business analysis
Project coordination
IT infrastructure
Requirements gathering
ITSM
ITIL
ServiceNow
Technical troubleshooting
Process mapping
User acceptance testing
Windows operating systems
Network administration
TCP/IP
Stakeholder management
Vendor management

Visa sponsorship

Not detected in the job text

Keywords

Infrastructure Analyst
Business Analyst
IT Infrastructure
Project Management
Requirements Gathering
ITSM
ITIL
ServiceNow
Network Administration
Windows OS
TCP/IP
Process Mapping
User Acceptance Testing
Service Governance
Technical Support
Operational Metrics
Vendor Liaison
Documentation
Cross-functional Teams
System Implementation

Report this job