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Added 5 mins ago
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Route Service Representative - UniFirst Canada
UniFirst
ON
- Full-time
Training & Development: Formal training through our SCP program to set you up for success as an RSR
Added 5 mins ago
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Route Service Supervisor - UniFirst Canada
UniFirst
ON
- Full-time
Support the training and development of a team of Route Service Representatives
Added 5 mins ago
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CCaaS Developer
Accenture
Montreal, QC
- Full-time
Build and configure virtual agents using Dialogflow CX, including intent design, entity management, and conversation flow development.
Added 5 mins ago
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Mortgage Specialist
RBC
Norfolk, ON
- Full-time
· World-class training programs and career development opportunities
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Banking Advisor
RBC
Regina, SK
- Full-time
· World-class sales training, coaching, and development opportunities
Added 5 mins ago
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Banking Advisor
RBC
Swift Current, SK
- Full-time
· World-class sales training, coaching, and development opportunities
Added 5 mins ago
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IQR Customer Care Operations Supervisor
ZEISS Group
Toronto, ON
- Full-time
…The role promotes accurate and timely processing, consistent application of established procedures, strong data quality, and responsive customer…
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Director, Data Enablement
PwC
Toronto, ON
- Full-time
Lead business development activities, including pursuits, proposals, executive presentations, and solution development.
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Software Development Engineer in Test, Evisort AI
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
…implementation, fostering a quality-first attitude throughout the development…
Added 5 mins ago
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Accounts Payable Internship
Prysmian
Vaughan, ON
- Full-time
Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us…
Added 5 mins ago
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Lead, Capacity, Access and Flow
Ontario Health
Kingston, ON · Ottawa, ON · Peterborough, ON · Port Hope, ON · Whitby, ON
- Full-time
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Senior Information Security Analyst - Detection Engineering
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 5 mins ago
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Personal Banker Trainee
TD
Dawson Creek, BC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
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Senior Manager, Corporate Commercial Credit
Moneris
Toronto, ON
- Full-time
Lead, develop, and coach a team of Senior Credit Analysts, providing performance management, development opportunities, and guidance on complex credit decisions and risk assessments.
Added 5 mins ago
Customer Account Executive II
Nitro
Toronto, ON
Added 5 mins ago
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Gas Bar Attendant (Part-Time) - Blackfalds - Central Alberta Co-op
Co-op
Blackfalds, AB
- Part-time
Leadership Development Program: Take advantage of growth opportunities and advance your career within our organization. Select the link for more information:
Added 5 mins ago
SL
AVP, CXO Strategy & Transformation
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
…the AVP, CXO Strategy & Transformation will help drive the development and stewardship of an integrated CXO vision and Client platform strategy and execution within CXO and across SL…
Added 5 mins ago
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Wellness Access Advisor
McGill University
Brown Student Serv.
- Full-time
…rapid assessment, brief intervention, referral, education, and development of a wellness…
Added 5 mins ago
MU
Administrative Student Affairs Coordinator
McGill University
Sherbrooke, QC
- Full-time
Advises students in relation to their files. Resolves problems. Ensures the application of academic regulations and deadlines. According to the needs of the unit, prepares residency…
Added 14 mins ago
Electrical/Electronic Design Engineer
National Research Council Canada
Ottawa, ON
The engineer will contribute to the development, integration, testing, validation, and demonstration of advanced vehicle systems for automotive, commercial vehicle, rail, and other ground…
Added 20 mins ago
OV
Registered Practical Nurse (CUPE)- Casual - Markham Stouffville Hospital
Oak Valley Health
Markham, ON
- Full-time
Please Note: If you are a current Oak Valley Health employee, apply to this job via the internal Workday application.
Added 20 mins ago
EB
Community Growth Associate
EP Boards
Toronto, ON
- $55,000 to $75,000 CAD / year
1–2 years in membership, account coordination, customer success, business development, or a similar client-facing role, with a track record of meeting or exceeding goals.
Added 20 mins ago
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Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Yorkton, SK
- Full-time
Demonstrated commitment to continuing professional development
Added 20 mins ago
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Dental Hygienist - Brush Dental (Renfrew)
dentalcorp
Vancouver, BC · Brush Dental Clinic - Renfrew Street
- Part-time
Joining our team means opportunities to learn from experienced dental professionals, grow your skills through continuing education and development, and work with modern dental technology.
Added 20 mins ago
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Senior Specialist, Executive Appointment Process
CIBC
Toronto, ON
- Full-time
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

Bow Valley Credit Union

Member Experience Team (12 Month Term)

Airdrie, AB, T4B 4J3, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

The Member Experience Team consists of collaborative professionals who are passionate about delivering excellent member experiences. The individuals on this team support daily banking needs, engage with members, and identify referral opportunities for key stakeholders. If you have a keen eye for detail and strong organizational and time management skills, this team may be a great fit. Our team members create a positive first impression and deliver exceptional service in every member interaction.

Member Experience Activities

Completes all member transactions including account openings, daily banking, and account maintenance accurately and efficiently
Participates in activities supporting the expansion of the member relationship by seeking opportunities to support sales and profitability goals including cross-selling and providing referrals for all BVCU products/services as well as 3rd party providers
Recommends appropriate products and services to current and prospective members by identifying and analyzing their needs, explaining features and benefits, and completing documentation in accordance with policies and procedures

Maintains discretion and confidentiality to respect members’ privacy

Operational and Administrative Activities

Adheres to BVCU policies and procedures to ensure all daily, monthly, quarterly, and annual tasks are completed accurately, consistently and in compliance with regulatory requirements
Processes all cash and non-cash member transactions including cash handling and end of day balancing

Supports overall branch operations, including opening and closing procedures, and maintaining related records
Performs internal auditing

Teamwork

Participates in a positive, collaborative work environment that encourages pride, teamwork, and mutual respect
Participates in training and development programs provided by internal and external resources
Actively participates in community events that are sponsored by BVCU

EDUCATION, EXPERIENCE & QUALIFICATIONS:

Grade 12 diploma or equivalent
Superior customer service skills with previous sales experience
Excellent verbal and written communication skills
Previous cash handling experience is an asset

Proficiency in Microsoft Office applications

Good critical thinking, problem solving, and multi-tasking skills; keen attention to detail

Self-starter with the ability to work effectively in a team environment.
Demonstrates discretion and the ability to handle confidential information appropriately.

Good investigative skills for uncovering needs for members to support business growth
Committed to continuous learning and development

THE FINE PRINT:

This position is on-site
Working Hours: Monday – Friday 8:45 am to 5:15 pm
Must be bondable and have legal authorization to work in Canada on a full-time basis for anyone other than current employer

APPLYING WITH BVCU:

BVCU is deeply rooted in the communities we serve, delivering exceptional service and financial products that help our members build a secure financial future. We are proud of our communities and are committed to helping them grow and thrive.

Total compensation includes vacation, RRSP program, and benefits, including a health/wellness spending account.

At BVCU, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, and all other characteristic protected by law. We believe that diversity and inclusion is critical to our success, and we seek to recruit, develop, and retain our talent from a diverse candidate pool. The credit union reserves the right to change job accountabilities and responsibilities as business needs dictate.

BVCU thanks you for your application, but we will only be contacting successful applicants. Online applications only.

Apply About employer

More about this job

Responsibilities

The role involves supporting daily banking needs, processing transactions, and maintaining accurate account records. Additionally, the team member will identify referral opportunities and promote BVCU products and services to members.

Requirements

Candidates must have a Grade 12 diploma or equivalent and possess superior customer service and sales skills. Proficiency in Microsoft Office and the ability to handle cash transactions are also required.

Skills

Customer service
Sales
Cash handling
Microsoft Office
Critical thinking
Problem solving
Multi-tasking
Attention to detail
Communication
Organizational skills
Time management
Investigative skills

Benefits

Vacation
RRSP program
Health/wellness spending account

Visa sponsorship

Not detected in the job text

Keywords

Banking
Member experience
Account openings
Account maintenance
Cross-selling
Referrals
Cash handling
Branch operations
Internal auditing
Microsoft Office
Customer service
Sales
Financial products
Regulatory compliance
Confidentiality
Community engagement

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