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Added 4 mins ago
KB
Assistant Store Manager - Back-end Ops
Kent Building Supplies
Stellarton, NS
- Full-time
As an Assistant Store Manager – Back‑End Operations, you will play a critical leadership role in ensuring these business lines are supported through safe, efficient, and accurate…
Added 4 mins ago
TS
Vendor Business Manager / Naire d'Affaires - Fournisseurs
TD SYNNEX North America
Mississauga, ON
- Full-time
Bachelor's Degree preferred or equivalent years of marketing/product experience; High School Graduate required
Added 4 mins ago
Senior Manager, Special Operations (The Pets Table)
HelloFresh
Toronto, ON
We’re a new brand within the HelloFresh Group which launched in 2023 in the US. We’re incubated within the HelloFresh Group meaning we have the space to operate as a start up whilst also…
Added 19 mins ago
OR
Wireless Sales Associate - 3123 Barrie South
OSL Retail Services Inc
Barrie, ON
- Other
…those around us, and we’re always pushing each other to reach new heights. If you're interested in joining an award-winning team, and one of Canada's Top 50 Best Managed Companies, this is…
Added 34 mins ago
Retail Experience Lead
Fire & Flower Inc.
Mississauga, ON
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Added 34 mins ago
SE
Outside Services Sales Representative (OSSR)
Schneider Electric
Ottawa, ON · ON · UNAVAILABLE, Ontario
- Full-time
…complete solutions, also will support customers through their product and services lifecycles while exceeding our customers’…
Added 34 mins ago
PA
Portfolio Manager
Purpose Advisor Solutions
Canada
- Full-time
…next decade of that relationship. We're hiring the Portfolio Manager who owns that decision - and owns turning it into new…
Added 34 mins ago
LV
ACTING MANAGER-EN
La Vie En Rose
Regina, SK
- Full-time
Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your…
Added 49 mins ago
B
Territory Manager - Peripheral Intervention (GTA)
BD
Mississauga, ON · CAN Mississauga - Derry Road West
- Full-time
Reporting to the National Sales Manager, the Territory Manager, Peripheral Intervention, GTA, Ottawa & Northern Ontario, will be a driving force behind the continued growth and success of…
Added 50 mins ago
T
AVP, Financial Crimes Risk Management, Data Management, Canada
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 50 mins ago
T
Manager, Customer Experience Trainee
TD
Calgary, AB
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 50 mins ago
T
Personal Banking Associate Trainee - Ste-Foy, Quatre Bourgeois, Québec
TD
Ste.-Foy, QC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 50 mins ago
Product Manager, Acquisitions
SpotHero
Toronto, ON
The Product Manager, Acquisition owns and executes on opportunities to bring new drivers to SpotHero. You'll own the acquisition roadmap, partner with product leadership on strategy, and…
Added 1 hour ago
B
Senior Analyst Data Analytics
BMO
Toronto, ON · FCP
- Full-time
…you're building analytics, enhancing processes, or exploring new technologies, you'll have the chance to make a measurable impact while growing your technical and business expertise in a…
Added 1 hour ago
S
NPI Manager
Sanmina
Ottawa, ON
- Full-time
The New Product Introduction (NPI) Manager applies manufacturing and project management knowledge to manage NPI projects in a cross-functional environment. The NPI Manager’s primary…
Added 1 hour ago
Sous Chef-GCT
Great Canadian Entertainment
Toronto, ON
Assists in the development of new food items, standardized procedures and par inventory levels
Added 1 hour ago
G
Associate Software Developer
Genesys
NB · NL · NS · Toronto, ON · ON · PE
- Full-time
You will work with experienced engineers, product managers, designers, and cross-functional partners to turn product needs into reliable software used in enterprise environments.…
Added 1 hour ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
St. John's, NL · Greater St. John's Metropolitan Area
- $52,500 CAD / year
- Full-time
If you’re a new grad who wants more than a desk job - someone excited by supply chain, sales, business development, and entrepreneurship - this is your chance to build a real career from…
Added 1 hour ago
PP
Sales Development Representative (Bilingual FR/EN)
Payworks Payroll Services Canada
Montreal, QC
- Full-time
Reporting to the Regional Sales Manager, as a Sales Development Representative with Payworks your main focus will be engaging with prospective small business clients. You will be a key…
Added 1 hour ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
St. Catharines, ON
- $52,500 CAD / year
- Full-time
If you’re a new grad who wants more than a desk job - someone excited by supply chain, sales, business development, and entrepreneurship - this is your chance to build a real career from…
Added 1 hour ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Brantford, ON
- $52,500 CAD / year
- Full-time
If you’re a new grad who wants more than a desk job - someone excited by supply chain, sales, business development, and entrepreneurship - this is your chance to build a real career from…
Added 1 hour ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Barrie, ON
- $52,500 CAD / year
- Full-time
If you’re a new grad who wants more than a desk job - someone excited by supply chain, sales, business development, and entrepreneurship - this is your chance to build a real career from…
Added 1 hour ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Fredericton, NB
- $52,500 CAD / year
- Full-time
If you’re a new grad who wants more than a desk job - someone excited by supply chain, sales, business development, and entrepreneurship - this is your chance to build a real career from…
Added 1 hour ago
Retail Experience Lead
Fire & Flower Inc.
Sudbury, ON · Greater Sudbury, ON
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Added 1 hour ago
Retail Experience Lead
Fire & Flower Inc.
Mississippi Mills, ON
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.

Bow Valley Credit Union

Senior Diversified Relationship Manager

Cochrane, AB, T4C 2G4, Canada

Full-time

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Job details

Job type: Full-time
Working hours: 37.5 hours per week
Posting language: English
Posted: Nov 5, 2026

Original job description

The Diversified Relationship Manager is responsible for developing and managing complex relationships with privately held operating businesses across a broad range of industries, providing commercial credit and banking solutions that support working capital, equipment, acquisition, expansion, and other business financing requirements. The role is responsible for delivering value-added financial advice, developing new business, structuring appropriate lending solutions, and managing member relationships throughout the credit lifecycle.

The Senior Relationship Manager is expected to operate with a high degree of independence and exercise advanced credit judgment in managing complex commercial relationships and transactions. The role provides well-supported recommendations on higher-risk situations, material policy exceptions, acquisitions, succession, expansion, restructuring, and other matters requiring senior expertise.

Success requires demonstrated relationship-management and business-development results, advanced credit capability, broad commercial knowledge, and the ability to strengthen team capability through mentorship, constructive challenge, and leadership on significant files and initiatives.

KEY AREAS OF RESPONSIBILITY:

Member Experience & Strategic Relationship Management

Build and maintain strong, trust-based relationships with significant commercial members across diversified industries.
Act as a senior trusted advisor by developing a comprehensive understanding of each member’s business, financial position, strategic goals, risk profile, and changing banking needs.
Provide timely, practical, and strategic advice throughout the relationship and coordinate internal resources to deliver a consistent member experience.
Conduct business site visits to support informed credit and relationship decisions.
Represent BVCU professionally within the business community and strengthen BVCU’s market presence.

Commercial Credit & Portfolio Management

Lead the assessment and structuring of complex commercial credit by applying advanced financial analysis, sound credit judgment, and a comprehensive understanding of repayment capacity, security, industry conditions, and other relevant information.
Structure and negotiate lending solutions that appropriately balance member objectives, pricing, profitability, portfolio considerations, and risk.
Prepare or oversee complete, well-supported credit submissions for complex lending requests and provide senior recommendations to Credit Committee or other approval authorities as required.
Work collaboratively with Commercial Lending Analysts while remaining accountable for member strategy, transaction structure, the quality and completeness of credit submissions, and recommendations presented for approval.
Provide proactive oversight of assigned relationships and take timely action in response to financial deterioration, emerging risk, or changing member circumstances.
Exercise lending authority as assigned and provide clear, independent, and well-supported recommendations on matters requiring senior credit judgment.

Business Development & Full Relationship Growth

Originate high-quality commercial relationships through proactive business development, referrals, professional networks, branch partnerships, community involvement, and market presence.
Develop strategic, multi-product relationships with accountability for appropriate growth across lending, deposits, operating banking, cash management, payment, and ancillary services.
Identify opportunities to deepen member relationships through operating facilities, term financing, equipment financing, acquisition and expansion financing while ensuring solutions are appropriate to the member’s needs and provide sustainable value to both the member and BVCU,
Develop and maintain strong relationships with professional advisors, industry participants, and other referral sources that support member service, market presence, and portfolio growth.

Senior Credit Leadership & Team Development

Act as an escalation and technical resource for Relationship Managers and Commercial Lending Analysts on complex credit, transaction structuring, policy interpretation, difficult negotiations, and emerging portfolio risks.
Provide coaching, mentorship, and constructive challenge that strengthens credit judgment, relationship-management capability, and consistency of practice.
Lead significant transactions, portfolio reviews, process improvements, and special initiatives requiring senior commercial banking expertise.
Support the VP, Commercial Banking in the development of diversified-market strategy, portfolio-management practices, and market-building initiatives.

Commercial Knowledge & Risk Management

Maintain advanced knowledge of commercial operating cycles, industry conditions, security, and other factors relevant to credit risk and member performance.
Apply economic and industry knowledge to strategic member advice, complex credit assessment, and portfolio oversight.
Provide senior judgment on deteriorating relationships and develop appropriate collection, restructuring, remediation, or workout strategies.
Identify broader or emerging portfolio risks and contribute to timely strategies that protect BVCU while supporting responsible member outcomes.

Operational Excellence

Apply BVCU policies, procedures, approval conditions, regulatory requirements, privacy standards, and sound business practices in all activities.
Maintain complete, accurate, timely, and audit-ready credit and relationship files.
Contribute to the development and continuous improvement of commercial lending practices, policies, procedures, templates, reporting, and member service.
Participate in training, meetings, projects, pilots, and organizational initiatives aligned with BVCU’s strategic direction.
Perform other responsibilities consistent with the purpose and accountabilities of the role.

Teamwork & Collaboration

Contribute to a positive work environment that encourages accountability, teamwork, mutual respect, and knowledge sharing.
Collaborate with Commercial Lending Analysts, Administration, branches, Credit, Operations, and other departments to support timely credit decisions and a seamless member experience.
Maintain awareness of the responsibilities of other Relationship Managers and provide appropriate team coverage and support.
Participate in ongoing professional development and share knowledge that strengthens commercial lending capability across BVCU.
Prioritize health and safety and maintain confidentiality, discretion, and professional conduct.

CORE EFFECTIVENESS SKILLS:

Advanced communication and interpersonal skills, with the ability to build trusted relationships and communicate complex credit matters clearly and credibly.
Advanced financial analysis, credit judgment, critical thinking, problem-solving, and risk-assessment capability.
Demonstrated success in relationship management and business development, with a strategic and commercially minded approach.
Strong knowledge of commercial lending, operating-company finance, security, industry risks, and financial management practices.
Ability to operate with a high degree of independence and lead complex negotiations and credit discussions.
Ability to coach and mentor colleagues and provide constructive challenge.
Strong organization and ability to lead multiple complex priorities and deadlines.
Proficiency with Microsoft Office and the ability to learn banking, credit, and workflow systems; experience with DNA and Valeyo is an asset.

EDUCATION & QUALIFICATIONS:

Post-secondary education in business, finance, accounting, economics, or a related discipline is preferred; an equivalent combination will be considered.
Significant progressive experience in commercial banking, commercial credit, financial services, accounting, or a related field.
Demonstrated success independently managing complex commercial relationships, originating new business, and leading complex credit transactions.
Advanced capability in credit analysis, transaction structuring, relationship management, portfolio management, negotiation, and business development.
Advanced working knowledge of lending documentation, security, credit policy, legislation, and applicable regulatory requirements.
Experience mentoring or providing technical guidance to Relationship Managers, analysts, or other commercial banking employees is an asset.

THE FINE PRINT:

This position is in Cochrane, Alberta.
This is a full-time position, 37.5 hours per week.
Working Hours: Monday – Friday 8:30am to 5:00pm.
Office setting with extended computer use, sitting, reaching, standing, minimal lifting, and walking.
Moderate mental effort with periods of high-volume workload, competing deadlines, complex credit analysis, and time-sensitive funding or documentation requirements.

APPLYING WITH BVCU:

BVCU is strongly rooted in the communities we serve and have built considerable success by delivering exceptional service and products to our members to help built a strong financial future. We take great pride in the communities and are committed to helping them thrive. Total compensation includes Flex Days, vacation, RRSP program, and benefits, including an HSA/Flex Spending Account.

At BVCU, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, colour, religion, sex, and all other characteristic protected by law. We believe that diversity and inclusion is critical to our success, and we seek to recruit, develop, and retain our talent from a diverse candidate pool. The credit union reserves the right to change job accountabilities and responsibilities as business needs dictate.

BVCU thanks you for your application, but we will only be contacting successful applicants. No phone calls please.

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More about this job

Responsibilities

The Senior Relationship Manager is responsible for managing complex commercial relationships, developing new business, and providing strategic financial advice to privately held operating businesses. They lead the assessment and structuring of complex credit transactions while providing mentorship and technical leadership to the commercial banking team.

Requirements

Candidates should have significant progressive experience in commercial banking or financial services with advanced capability in credit analysis and relationship management. A post-secondary education in business, finance, accounting, or economics is preferred.

Skills

Relationship management
Commercial credit
Financial analysis
Business development
Credit judgment
Transaction structuring
Portfolio management
Risk assessment
Strategic advice
Mentorship
Negotiation
Lending solutions
Financial management
Critical thinking
Problem-solving
Communication

Benefits

Flex days
Vacation
RRSP program
Health benefits
HSA/Flex spending account

Visa sponsorship

Not detected in the job text

Keywords

Commercial banking
Credit lifecycle
Working capital
Equipment financing
Acquisition financing
Restructuring
Cash management
DNA
Valeyo
Microsoft Office
Regulatory requirements
Risk profile
Operating cycles
Financial deterioration
Credit committee
Business site visits
Strategic goals
Portfolio oversight
Lending documentation
Security
Compliance
Privacy standards
Audit-ready
Market presence
Professional networks
Ancillary services
Term financing
Operating facilities
Credit policy
Workout strategies

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