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Boyd Group Services

Auto Body Estimator (Yellowhead Trail)

Edmonton, AB, Canada

$65,000 - $70,000 per year · Full-time

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Job details

Pay: $65,000 - $70,000 per year
Job type: Full-time
Posting language: English
Posted: Nov 9, 2026

Original job description

Company: Boyd Autobody

Great Teams Don’t Happen by Accident

Built with Intent. Driven by YOU.

At Boyd Autobody & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.

Ready to grow with a team that’s built for your success? Apply today.

Benefits That Drive Your Success Boyd Autobody offers comprehensive benefits as an industry leader, including:

Competitive Pay
Medical, Prescription Drug, Dental & Vision, effective after 1 month of employment
RRSP with company match
Annual Paid Vacation Time Off
Career Growth Opportunities
Ongoing Training
A Professional Atmosphere, Great Working Conditions with Dynamic Leadership
Voluntary Daily Pay option available

Job Description:

At Boyd Autobody & Glass, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and Central Canada. We provide the knowledge and equipment you need to excel on our team. We also invest in our employees, offering training sessions and assisting with certifications. If you're looking for a new opportunity, we provide career growth, an excellent benefits plan, RRSP matching, and competitive compensation.

Job Summary

The Estimator’s primary responsibility and accountability is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers including all communication, informing and updating customers and insurance companies throughout the repair process. The Estimator accurately assesses the damage of vehicles and documents needed repairs and parts replacement on the damage appraisal. The Estimator plays a pivotal role in the success of the customer’s experience by ensuring they are working in alignment with all team members in achieving the repair facility's KPIs.

Key Job Responsibilities

Ensure ASE is updated efficiently and accurately with pertinent details from every customer interaction
Provide Customer with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer service
Ensure compliance with all insurance client requirements, processes and metrics
Ensure compliance with all WOW Operating Ways regarding customer drop-offs, repair planning, customer communication, and delivery
Communicate all customer requests and needs to appropriate team members
Provides positive energy when greeting customers in person and on the phone
Understanding of all required Insurance programs and procedures
Participate in daily “production walks” with the Management Team, as required
Support all team members when required
Participate in monthly Health & Safety and staff meeting (if required)
Attend training, information sessions and workshops recommended by Store Manager
Maintain the Assured KPI’s by maximizing role performance (Sales/ GP/ NP/ CSI/ AR/ CT&TT)
Uphold Boyd’s Core Values : Own it, Win as one, Look ahead
Consistently demonstrates actions and behaviors supporting our “10 Promise”
Creating estimates in Audatex and Mitchell estimating systems following the latest guidelines and OEM repair procedures

Minimum Education and/or Experience Required for the Job

High School Diploma or equivalent
Basic Computer Skills
Compliance for DRP’s Minimum of 1-year experience

Required Knowledge, Skills, & Abilities

Scheduling Tool: Progi Calendar, Google Calendars
Management information Systems: ASE
Rental Management: ASE
Basic Knowledge: Mitchell, Audatex, Alldata, APU, Progi, Car-Part

Other Requirements Travel, physical requirements, etc.

Effectively work in a fast-paced environment, demonstrating multi-tasking ability while working under pressure

“Great Teams Don’t Happen by Accident ”

#BAEST

Compensation Details

Compensation:

$65,000 - $70,000 per year

Compensation is commensurate with skill, education and experience.

Your Success is Our Priority

We believe in investing in our people. From day one, you'll join a professional atmosphere with great working conditions and dynamic leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental, and vision benefits effective after one month of employment. We're dedicated to providing ongoing training and clear paths for career advancement, ensuring you have the tools and opportunities to excel in the exciting and evolving collision repair industry.

Boyd Autobody & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, and genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

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More about this job

Responsibilities

The Estimator is responsible for providing an exceptional customer experience by accurately assessing vehicle damage and documenting necessary repairs. They must coordinate repair needs, communicate effectively with customers and insurance companies, and ensure the facility meets its key performance indicators.

Requirements

Candidates must have a high school diploma or equivalent and a minimum of one year of relevant experience. Proficiency in basic computer skills and familiarity with estimating software such as Audatex and Mitchell is required.

Skills

Collision repair estimation
Customer service
Audatex
Mitchell
ASE
Progi
Vehicle damage assessment
Insurance claims processing
Communication
Multi-tasking
Time management
Repair planning
Alldata
APU
Car-part
Google calendars

Benefits

Medical insurance
Prescription drug coverage
Dental insurance
Vision insurance
RRSP with company match
Annual paid vacation
Career growth opportunities
Ongoing training
Voluntary daily pay option

Visa sponsorship

Not detected in the job text

Keywords

Auto Body Estimator
Collision Repair
Glass Services
Audatex
Mitchell
ASE
Progi
Alldata
APU
Car-part
Damage Appraisal
Insurance Claims
KPI
Customer Experience
Repair Planning
Production Walks
OEM Repair Procedures
DRP
Automotive Industry

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