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Added 1 min ago
V
Payroll Specialist
Vaco
Canada
- Full-time
Lead payroll audits and assess payroll processes to identify opportunities for improvement.
Added 1 min ago
BR
IT Systems Administrator | Administrateur(trice) de systèmes informatiques
BUSAC Real Estate | BUSAC Immobilier
Montreal, QC
- Full-time
…users, maintain our infrastructure, keep our systems secure and lead the modernization of our environment, working closely with Finance…
Added 1 min ago
D
Account Executive, ENT | North America
Deel
Canada
- Full-time
Lead the full sales process, from prospecting and discovery to negotiation and closing.
Added 1 min ago
HQ
Applications Scientist, Structural Biology
High Q Technologies
ON · Ontario, Canada
- $80,000 to $110,000 CAD / year
- Full-time
Lead or contribute to publications, application notes and conference presentations from project and partner work.
Added 1 min ago
L
Spécialiste Service Client | Customer Care Specialist Supply Chain
L'Oréal
Montreal, QC
- Full-time
Reporting to the Customer Care Logistics Manager, you lead the order-to-cash lifecycle for our Canadian retail accounts, acting as the key operational bridge between sales and physical…
Added 1 min ago
SC
OCS Specialist/ Engineer (Overhead Catenary System)
SYSTRA Canada
Toronto, ON
- Full-time
Be the Lead checker of the OCS designs, drawings, and specifications produced by the engineers.
Added 1 min ago
K&
Operations Manager – Night Shift
Kohl & Frisch Limited
Toronto, ON
- Full-time
We are looking for a hands-on, people-focused Operations Manager – Night Shift to lead operations at our Keele Distribution Centre.
Added 1 min ago
J
Manager of UX Research
Jobgether
Canada
- $112,000 to $160,000 CAD / year
- Full-time
You will lead the UX research practice, balancing direct research execution, team development, operational excellence, and strategic influence to ensure product decisions reflect meaningful…
Added 1 min ago
CO
Mgr, Business Planning & Financial Systems - Finance
City of Mississauga
Mississauga, ON
- Full-time
Lead the development and execution of the City’s annual and multi-year business plan and budget process, including preparation of financial documents, narratives, presentations, and…
Added 1 min ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 1 min ago
TR
Director, Individual Giving
The Royal Conservatory of Music
Toronto, ON
- $118,000 to $128,000 CAD / year
- Full-time
Proven ability to develop and lead successful individual giving or major gift fundraising programs, including revenue planning, portfolio management, prospect pipeline development and…
Added 1 min ago
A
Lead Mechanical Engineer (Pipelines)
Ausenco
Vancouver, BC
- Full-time
Our team is growing. We are currently recruiting for a Lead Mechanical Engineer to join our Pipelines Business line in our Vancouver office.
Added 1 min ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
Lead the development of dashboards, operational reporting, and decision-support tools
Added 1 min ago
J
Senior Account Manager, Media
Jobgether
Canada
- Full-time
Lead joint business planning discussions and quarterly business reviews, presenting marketplace insights, campaign results, and strategic recommendations aligned with client objectives.
Added 1 min ago
S
Meat - Manager Meat
Sobeys
Kamloops, BC
- Full-time
Initiate, support, participate and lead community and charitable events and activities
Added 1 min ago
B
Specialist, Channel Compensation
Bell
Mississauga, ON
- Full-time
…strategic, big-picture mindset. In this role, you will take the lead on projects from start to finish, helping design the future of our compensation strategy. Your work and insights will…
Added 1 min ago
O
Client Manager
OpenText
Richmond Hill, ON
- Full-time
Added 1 min ago
PB
Logistics Coordinator
Paradigm Building Solutions
Louis Creek, BC
- $24 to $26 CAD / hour
- Full-time
Maintain a vendor list with products supplied, contacts, lead times, pricing and performance notes.
Added 1 min ago
AC
Regional Service Agent - Boutique
Allstate Canada
Toronto, ON
- Full-time
…expertise and knowledge of the business to support, develop and lead new initiatives, and maximize growth and profitability of the…
Added 1 min ago
TC
Director of Information Technology
Taproot Community Support Services
Langley (District), BC · Langley, BC
- Full-time
Our 900-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided…
Added 1 min ago
E
AI DevOps Specialist (AI Enablement & Secure DevOps)
Experis
Canada
- Contract
…infrastructure, and cloud platform services. They will take a hands-on lead in configuring foundational AI cloud services (primarily Google Cloud Platform - Vertex AI), managing user-facing…
Added 1 min ago
W
Senior Structural Engineer
WalterFedy
Calgary, AB
- Full-time
Are you a seasoned structural engineer ready to take on complex challenges and lead impactful projects across our building sectors? We’re looking for a Senior Structural Engineer to join…
Added 1 min ago
TC
Director of Information Technology, Full-Time
Taproot Community Support Services
Langley (District), BC · Langley, BC
- Full-time
Our 900-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided…
Added 1 min ago
PC
Program Manager - Capital Markets (FSI)
PPT Consulting
Toronto, ON
- Full-time
Lead working groups and facilitate collaboration across teams to drive execution, resolve issues, and maintain delivery momentum.
Added 16 mins ago
I
Customer Experience Leader
Indigo
Brandon, MB
- $17.5 to $22.5 CAD / hour
- Part-time
The Customer Experience Leader is the execution lead of all customer programs and results. This position role models and coaches to create a high-performance, customer-focused environment…

Boyd Group Services

Customer Service Administrator - Auto Body (Chelmsford)

Sudbury, ON, Canada

$21 - $27 per hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $21 - $27 per hour
Job type: Full-time
Experience: A minimum of 1 year of previous experience in a similar customer service role
Posting language: English
Posted: Oct 29, 2026

Original job description

Company: Assured Automotive

Great Teams Don’t Happen by Accident

Built with Intent. Driven by YOU.

At Assured Automotive, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.

Ready to grow with a team that’s built for your success? Apply today.

Benefits That Drive Your Success Assured Automotive offers comprehensive benefits as an industry leader, including:

Competitive Pay
Medical, Prescription Drug, Dental & Vision, effective after 1 month of employment
RRSP with company match
Annual Paid Vacation Time Off
Career Growth Opportunities
Ongoing Training
A Professional Atmosphere, Great Working Conditions with Dynamic Leadership
Voluntary Daily Pay option available

Job Description:

At Assured Automotive, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and Central Canada. We provide the knowledge and equipment you need to excel on our team. We also invest in our employees, offering training sessions and assisting with certifications. If you're looking for a new opportunity, we provide career growth, an excellent benefits plan, RRSP matching, and competitive compensation.

The Customer Service Administrator’s primary responsibility is to provide an exceptional customer experience while completing administrative tasks. The Customer Service Administrator works with all team members in achieving the repair facilities' KPIs.

Key Job Responsibilities

Ensures consistent execution of WOW (Wow Operating Way) plan
Provides positive energy when greeting customers in person and on the phone
Manage the confirmation and reservation of all rental vehicles & towing requests
When required communicate updates with Customers & Insurance claims personnel
When required manage all arrangements for towing as well as costing against the Repair Order
Ensure all assignments have been followed up and appointments confirmed with customers
Reconcile each Repair Order prior to closing
Monitor and manage Store’s Accounts Receivable
Actively apply new knowledge from continuous learning, ensuring a high level of work quality that contributes to operational excellence and a positive NPS.

Minimum Education and/or Experience Required for the Job

Highschool Diploma or equivalent
A minimum of 1 year of previous experience in a similar customer service role

Required Knowledge, Skills, & Abilities

Communicate effectively, both verbally and in writing
Enthusiastic and friendly demeanor
Strong knowledge of Google platform and Microsoft Office
Strong attention to detail with a high degree of accuracy
Ability to multitask and effectively manage a fast paced environment

Other Requirements Travel, physical requirements, etc.

Valid driver’s license required

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the job.

“Great Teams Don’t Happen by Accident ”

#AASJ

Compensation Details:

Compensation:

$21 - $27 per hour

Compensation is commensurate with skill, education and experience.

Your Success is Our Priority

We believe in investing in our people. From day one, you'll join a professional atmosphere with great working conditions and dynamic leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental, and vision benefits effective after one month of employment. We're dedicated to providing ongoing training and clear paths for career advancement, ensuring you have the tools and opportunities to excel in the exciting and evolving collision repair industry.

Assured Automotive is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, and genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Apply About employer

More about this job

Responsibilities

The Customer Service Administrator provides an exceptional customer experience while managing administrative tasks such as rental vehicle coordination and towing arrangements. They also work with the team to achieve repair facility KPIs and reconcile repair orders.

Requirements

Candidates must have a high school diploma or equivalent and at least one year of experience in a similar customer service role. Strong communication skills, proficiency in Google and Microsoft Office, and a valid driver's license are required.

Skills

Customer service
Administrative tasks
Communication
Google platform
Microsoft Office
Attention to detail
Multitasking
Conflict resolution
Time management
Data entry
Record keeping
Interpersonal skills

Benefits

Medical insurance
Prescription drug coverage
Dental insurance
Vision insurance
RRSP with company match
Annual paid vacation
Career growth opportunities
Ongoing training
Daily pay option

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Administration
Collision Repair
Auto Body
Repair Order
KPIs
Insurance Claims
Towing
Rental Vehicles
Accounts Receivable
NPS
Google Platform
Microsoft Office
Operational Excellence
Certification

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