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Added 12 mins ago
Project Manager I
City of Vancouver
Vancouver, BC
Ability to develop and maintain effective working relationships with technical and professional staff, as well as customer departments.
Added 12 mins ago
W
(CAN) Asset Protection Associate
Walmart
Kamloops, BC
- Part-time
The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and vendors. By following…
Added 28 mins ago
IG
Bilingual Payroll Specialist
Insight Global
Montreal, QC
- Full-time
…This is an excellent opportunity for an early-career payroll professional looking to develop their expertise within a large, established team. You’ll own payroll processing for multiple…
Added 28 mins ago
TT
Director, Planning, Procurement & Inventory
Trojan Technologies
London, ON
- $155,000 to $180,000 CAD / year
- Full-time
…significant organizational and ERP-enabled change while improving customer service and working capital…
Added 1 hour ago
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Ophthalmic Assistant Ophthalmology Admin
St. Michael's Hospital
Toronto, ON
- Part-time
Demonstrated excellent customer/patient service.
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Reporting to on site Management, the Receptionist will respond to all incoming calls, greet and direct all visitors, answering inquiries in a positive and professional manner.
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Added 1 hour ago
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Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrated commitment to customer service and teamwork.
Added 1 hour ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Winnipeg, MB
- Full-time
Position Summary...The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and…
Added 1 hour ago
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COGIR Real Estate
Toronto, ON
Demonstrates excellent customer service skills
Added 1 hour ago
SM
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Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrated commitment to customer service and teamwork.
Added 1 hour ago
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Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrated commitment to customer service and teamwork.
Added 1 hour ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrated commitment to customer service and teamwork.
Added 1 hour ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Kamloops, BC
- Full-time
Position Summary...The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and…
Added 1 hour ago
WC
(CAN) Préposé à l’accueil
Walmart Canada
Saint-Hyacinthe, QC · St-Hyacinthe, QC
- Full-time
Provides friendly, fast, and professional service to every customer entering and exiting the store, creating a positive first and last impression.
Added 1 hour ago
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Accounting Support Analyst
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Calgary, AB
- Full-time
PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds…
Added 1 hour ago
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Product Guide - Seasonal
Arc'teryx Equipment
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You are passionate about delivering exceptional customer service
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Customer Service Representative
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Toronto, ON
- Full-time
Provide friendly, knowledgeable and professional customer service
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CSA_CA
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Added 1 hour ago
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Toronto, ON
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Added 1 hour ago
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VP, Life Operations
ivari Canada
Toronto, ON
- Full-time
Define, maintain, and improve service goals for each department, focusing on excellence in the customer experience.
Added 1 hour ago
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Caretaker
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Athabasca, AB
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Service and maintain cleanliness of washrooms
Added 1 hour ago
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Community & Family Services Worker
The Salvation Army in Canada
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- Part-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 1 hour ago
S
Produce - Clerk Department Second Produce
Sobeys
Elmsdale, NS
- Full-time
Provide customers with friendly and professional service. Fulfill duties for all areas of the Produce Department. Supervise the Produce Department and staff in the absence of the Manager.…
Added 1 hour ago
S
Produce - Clerk Department Second Produce
Sobeys
Pictou, NS
- Full-time
Provide customers with friendly and professional service. Fulfill duties for all areas of the Produce Department. Supervise the Produce Department and staff in the absence of the Manager.…

Boyd Group Services

Customer Service Administrator - Auto Body (Chelmsford)

Sudbury, ON, Canada

$21 - $27 per hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $21 - $27 per hour
Job type: Full-time
Experience: A minimum of 1 year of previous experience in a similar customer service role
Posting language: English
Posted: Oct 29, 2026

Original job description

Company: Assured Automotive

Great Teams Don’t Happen by Accident

Built with Intent. Driven by YOU.

At Assured Automotive, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.

Ready to grow with a team that’s built for your success? Apply today.

Benefits That Drive Your Success Assured Automotive offers comprehensive benefits as an industry leader, including:

Competitive Pay
Medical, Prescription Drug, Dental & Vision, effective after 1 month of employment
RRSP with company match
Annual Paid Vacation Time Off
Career Growth Opportunities
Ongoing Training
A Professional Atmosphere, Great Working Conditions with Dynamic Leadership
Voluntary Daily Pay option available

Job Description:

At Assured Automotive, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and Central Canada. We provide the knowledge and equipment you need to excel on our team. We also invest in our employees, offering training sessions and assisting with certifications. If you're looking for a new opportunity, we provide career growth, an excellent benefits plan, RRSP matching, and competitive compensation.

The Customer Service Administrator’s primary responsibility is to provide an exceptional customer experience while completing administrative tasks. The Customer Service Administrator works with all team members in achieving the repair facilities' KPIs.

Key Job Responsibilities

Ensures consistent execution of WOW (Wow Operating Way) plan
Provides positive energy when greeting customers in person and on the phone
Manage the confirmation and reservation of all rental vehicles & towing requests
When required communicate updates with Customers & Insurance claims personnel
When required manage all arrangements for towing as well as costing against the Repair Order
Ensure all assignments have been followed up and appointments confirmed with customers
Reconcile each Repair Order prior to closing
Monitor and manage Store’s Accounts Receivable
Actively apply new knowledge from continuous learning, ensuring a high level of work quality that contributes to operational excellence and a positive NPS.

Minimum Education and/or Experience Required for the Job

Highschool Diploma or equivalent
A minimum of 1 year of previous experience in a similar customer service role

Required Knowledge, Skills, & Abilities

Communicate effectively, both verbally and in writing
Enthusiastic and friendly demeanor
Strong knowledge of Google platform and Microsoft Office
Strong attention to detail with a high degree of accuracy
Ability to multitask and effectively manage a fast paced environment

Other Requirements Travel, physical requirements, etc.

Valid driver’s license required

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the job.

“Great Teams Don’t Happen by Accident ”

#AASJ

Compensation Details:

Compensation:

$21 - $27 per hour

Compensation is commensurate with skill, education and experience.

Your Success is Our Priority

We believe in investing in our people. From day one, you'll join a professional atmosphere with great working conditions and dynamic leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental, and vision benefits effective after one month of employment. We're dedicated to providing ongoing training and clear paths for career advancement, ensuring you have the tools and opportunities to excel in the exciting and evolving collision repair industry.

Assured Automotive is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, and genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Apply About employer

More about this job

Responsibilities

The Customer Service Administrator provides an exceptional customer experience while managing administrative tasks such as rental vehicle coordination and towing arrangements. They also work with the team to achieve repair facility KPIs and reconcile repair orders.

Requirements

Candidates must have a high school diploma or equivalent and at least one year of experience in a similar customer service role. Strong communication skills, proficiency in Google and Microsoft Office, and a valid driver's license are required.

Skills

Customer service
Administrative tasks
Communication
Google platform
Microsoft Office
Attention to detail
Multitasking
Conflict resolution
Time management
Data entry
Record keeping
Interpersonal skills

Benefits

Medical insurance
Prescription drug coverage
Dental insurance
Vision insurance
RRSP with company match
Annual paid vacation
Career growth opportunities
Ongoing training
Daily pay option

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Administration
Collision Repair
Auto Body
Repair Order
KPIs
Insurance Claims
Towing
Rental Vehicles
Accounts Receivable
NPS
Google Platform
Microsoft Office
Operational Excellence
Certification

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