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Added 2 mins ago
T
Software Engineer II - Angular UI
TD
Toronto, ON
- Full-time
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of…
Added 2 mins ago
T
Personal Banking Associate Trainee - Future Opportunities
TD
Milton, ON · Oakville, ON
- Full-time
Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal…
Added 2 mins ago
MC
Line Lead
Menasha Corporation
Brampton, ON · MPC Mondelez Brampton Plant
- Full-time
· Maintain and follow GMP guidelines to ensure a clean and safe working environment
Added 2 mins ago
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Senior Process Engineer - Uranium Processing Specialist
Wood
Saskatoon, SK
- $157,000 to $192,000 CAD / year
- Full-time
…successful track record and thrive on challenges in a fast-paced environment, this is the opportunity for…
Added 2 mins ago
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Supply Chain Intern (Winter 2027 - 12 months)
Hitachi
Toronto, ON · (RSBU) Toronto
- $23 to $30 CAD / hour
- Full-time
A chance to build your career with a global leader driving digital transformation and innovation that helps support sustainable future
Added 2 mins ago
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Finance Analyst
RTX
Midland, ON
- Full-time
Must have working knowledge of computerized financial ERP applications, advanced excel, experience in manufacturing environment is an asset.
Added 2 mins ago
Registration/Scheduling Clerk, Orthopaedic Clinic
Nova Scotia Health and IWK Health
Halifax, NS
Promoting an anti-racist environment, and calling out discrimination as we work and provide care, is important to us. We are located in Mi’kma’ki, the unceded and ancestral territory of the…
Added 2 mins ago
FB
Bakery Department Manager
Farm Boy Inc.
Ottawa, ON
- $52,000 to $57,000 CAD / year
- Full-time
As a key leader within our store, you’ll support Farm Boy’s vision of the best fresh shopping experience by delivering exceptional customer service and guiding your department to achieve…
Added 17 mins ago
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Material Handler
Napoleon
Barrie, ON
- Full-time
Be able to multi-task and work in a fast-paced environment with changing priorities. May provide product or parts to multiple lines and machines.
Added 17 mins ago
SV
Housekeeping Aide, Long-Term Care - Permanent Part-Time, Days
Schlegel Villages
Milton, ON
- Part-time
Be willing to work in a fast-paced environment
Added 17 mins ago
TI
Project Developer
Trane Italia
Laval, QC
- Full-time
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the…
Added 17 mins ago
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Structural Section Manager
HDR
Richmond Hill, ON · Toronto, ON
- Full-time
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic…
Added 17 mins ago
PC
Capital Markets and Accounting Advisory Services, Senior Manager (Bilingual FR/EN)
Pwc Canada
Montreal, QC
- Full-time
Lead teams working with our clients through various accounting change projects including GAAP conversions in contemplation of a transaction, implementation of accounting policy changes, and…
Added 32 mins ago
Pharmacy Assistant (Kroll Data Entry)
CareRx
Oakville, ON
…pharmacy services that make a real difference. As Canada’s trusted leader in specialty pharmacy services for long-term care, retirement and congregate living communities, we are committed…
Added 32 mins ago
RI
Operations Supervisor
Richardson International
Lethbridge, AB
- Full-time
…been dedicated to Canadian agriculture. Recognized as a global leader in agriculture and food processing, Richardson is one of Canada’s Best Managed Companies and has more than 4,000…
Added 32 mins ago
Production Planner
Westerkirk
Victoria, BC
2+ years planning, scheduling, or otherwise administrating in a manufacturing environment, preferred.
Added 32 mins ago
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- Full-time
Si vous souhaitez contribuer à la croissance d’un leader nord‑américain, nous serions heureux de découvrir votre candidature. Toutes les personnes possédant les compétences essentielles…
Added 32 mins ago
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Sales Representative - Retail
Quincaillerie Richelieu
Saskatoon, SK
- Full-time
A mature and stable company: With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment.
Added 32 mins ago
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Telemarketing Representative
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Added 32 mins ago
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Pushaser
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Rocky View No 44, AB · Rocky View County, Ouest du Canada
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Agent – Gestion de prix et de tarification
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Industrial Wood Coatings Paint Lab Technician
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Added 32 mins ago
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Agent au Service à la clientèle- Industriel
Quincaillerie Richelieu
Montreal, QC
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Boyd Group Services

Customer Service Administrator - Auto Body (Chelmsford)

Sudbury, ON, Canada

$21 - $27 per hour · Full-time

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Job details

Pay: $21 - $27 per hour
Job type: Full-time
Experience: A minimum of 1 year of previous experience in a similar customer service role
Posting language: English
Posted: Oct 29, 2026

Original job description

Company: Assured Automotive

Great Teams Don’t Happen by Accident

Built with Intent. Driven by YOU.

At Assured Automotive, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.

Ready to grow with a team that’s built for your success? Apply today.

Benefits That Drive Your Success Assured Automotive offers comprehensive benefits as an industry leader, including:

Competitive Pay
Medical, Prescription Drug, Dental & Vision, effective after 1 month of employment
RRSP with company match
Annual Paid Vacation Time Off
Career Growth Opportunities
Ongoing Training
A Professional Atmosphere, Great Working Conditions with Dynamic Leadership
Voluntary Daily Pay option available

Job Description:

At Assured Automotive, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and Central Canada. We provide the knowledge and equipment you need to excel on our team. We also invest in our employees, offering training sessions and assisting with certifications. If you're looking for a new opportunity, we provide career growth, an excellent benefits plan, RRSP matching, and competitive compensation.

The Customer Service Administrator’s primary responsibility is to provide an exceptional customer experience while completing administrative tasks. The Customer Service Administrator works with all team members in achieving the repair facilities' KPIs.

Key Job Responsibilities

Ensures consistent execution of WOW (Wow Operating Way) plan
Provides positive energy when greeting customers in person and on the phone
Manage the confirmation and reservation of all rental vehicles & towing requests
When required communicate updates with Customers & Insurance claims personnel
When required manage all arrangements for towing as well as costing against the Repair Order
Ensure all assignments have been followed up and appointments confirmed with customers
Reconcile each Repair Order prior to closing
Monitor and manage Store’s Accounts Receivable
Actively apply new knowledge from continuous learning, ensuring a high level of work quality that contributes to operational excellence and a positive NPS.

Minimum Education and/or Experience Required for the Job

Highschool Diploma or equivalent
A minimum of 1 year of previous experience in a similar customer service role

Required Knowledge, Skills, & Abilities

Communicate effectively, both verbally and in writing
Enthusiastic and friendly demeanor
Strong knowledge of Google platform and Microsoft Office
Strong attention to detail with a high degree of accuracy
Ability to multitask and effectively manage a fast paced environment

Other Requirements Travel, physical requirements, etc.

Valid driver’s license required

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the job.

“Great Teams Don’t Happen by Accident ”

#AASJ

Compensation Details:

Compensation:

$21 - $27 per hour

Compensation is commensurate with skill, education and experience.

Your Success is Our Priority

We believe in investing in our people. From day one, you'll join a professional atmosphere with great working conditions and dynamic leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental, and vision benefits effective after one month of employment. We're dedicated to providing ongoing training and clear paths for career advancement, ensuring you have the tools and opportunities to excel in the exciting and evolving collision repair industry.

Assured Automotive is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, and genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

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More about this job

Responsibilities

The Customer Service Administrator provides an exceptional customer experience while managing administrative tasks such as rental vehicle coordination and towing arrangements. They also work with the team to achieve repair facility KPIs and reconcile repair orders.

Requirements

Candidates must have a high school diploma or equivalent and at least one year of experience in a similar customer service role. Strong communication skills, proficiency in Google and Microsoft Office, and a valid driver's license are required.

Skills

Customer service
Administrative tasks
Communication
Google platform
Microsoft Office
Attention to detail
Multitasking
Conflict resolution
Time management
Data entry
Record keeping
Interpersonal skills

Benefits

Medical insurance
Prescription drug coverage
Dental insurance
Vision insurance
RRSP with company match
Annual paid vacation
Career growth opportunities
Ongoing training
Daily pay option

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Administration
Collision Repair
Auto Body
Repair Order
KPIs
Insurance Claims
Towing
Rental Vehicles
Accounts Receivable
NPS
Google Platform
Microsoft Office
Operational Excellence
Certification

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