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Added 3 mins ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
…provide services. Provide assistance/ support by answering customer inquiries and direct as…
Added 4 mins ago
GV
Customer Service Representative
GE Vernova
Markham, ON
- Full-time
…within our CRM and ERP systems. You will directly impact on customer satisfaction and product quality, manage Return Material Authorization (RMA) requests and support repair operations at…
Added 4 mins ago
RS
Material Handler Night Shift Wednesday - Saturday
Ryder Supply Chain Solutions
Winnipeg, MB · CAN - Winnipeg MB Gamble Pl
- Full-time
Your Voice. Your Success. The Future We Build Together.
Added 19 mins ago
GF
Customer Service Representative (Motivator ) - Markham McCowan and Bullock
GoodLife Fitness
Markham, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 19 mins ago
C
Simplii Financial Personal Banking Representative - (12 Months contract)
CIBC
Halifax, NS
- Full-time
…meaningful impact on the lives of our clients. As a Personal Banking Representative, you’ll be the first point of contact for clients calling in with questions or requests related to their…
Added 33 mins ago
RS
AZ Cross Border Truck Driver - Texas
Ryder System, Inc.
London, ON
- Full-time
…for the purpose of picking up and/or delivering freight from customer, supplier and/or Company locations within U.S. and…
Added 33 mins ago
FR
Security Concierge
FirstService Residential Canada
Richmond Hill, ON
- Full-time
…provide services. Provide assistance/ support by answering customer inquiries and direct as…
Added 33 mins ago
FR
Weekend Security Concierge
FirstService Residential Canada
Hamilton, ON
- Full-time
…provide services. Provide assistance/ support by answering customer inquiries and direct as…
Added 33 mins ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
…provide services. Provide assistance/ support by answering customer inquiries and direct as…
Added 34 mins ago
LC
Special Accounts Advisor
Libro Credit Union
London, ON
- Full-time
At Libro Credit Union, every employee and every customer are members. Everything we do is about strengthening financial well-being for a better tomorrow.
Added 34 mins ago
SC
Director Talent Acquisition
Sonepar Canada
Surrey, BC
- Full-time
Foster a national Talent Acquisition culture focused on collaboration, inclusion, accountability, customer service, continuous improvement, compliance, confidentiality, and Sonepar’s values…
Added 34 mins ago
C
Outreach Worker
Connective
Coquitlam, BC
- Full-time
This position will provide assistive outreach support to client(s) referred to Connective by our funders to enable their adjustment to, and success with life in the community.
Added 34 mins ago
AF
Client Service Representative - Calgary North Hill
ATB Financial
Calgary, AB
- Full-time
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
Added 34 mins ago
DA
Customer Sales Representative (No Auto Experience Required)
Davis Auto Group
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- Full-time
Have you ever wanted to get into vehicle sales but didn’t know where to start? Are you a people-person with strong customer service skills, motivated by building a strong career for…
Added 34 mins ago
M
Search Engine Optimization Manager
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Toronto, ON
- Full-time
Demonstrated success in driving exceptional organic performance and business results.
Added 34 mins ago
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Store Associate (Part-Time)
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MB · Ottawa, ON
- Part-time
…institution rooted in our communities and built on 60+ years of success. Our store teams are the heart of our mission, making sure every customer has a great experience and finds the…
Added 34 mins ago
GT
Store Associate (Part-Time)
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- Part-time
…institution rooted in our communities and built on 60+ years of success. Our store teams are the heart of our mission, making sure every customer has a great experience and finds the…
Added 34 mins ago
GT
Store Associate (Full-Time)
Giant Tiger
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- Full-time
…institution rooted in our communities and built on 60+ years of success. Our store teams are the heart of our mission, making sure every customer has a great experience and finds the…
Added 34 mins ago
GT
Store Associate (Full-Time)
Giant Tiger
Sioux Lookout, ON
- Full-time
…institution rooted in our communities and built on 60+ years of success. Our store teams are the heart of our mission, making sure every customer has a great experience and finds the…
Added 34 mins ago
GT
Store Associate (Part-Time)
Giant Tiger
Sioux Lookout, ON
- Part-time
…institution rooted in our communities and built on 60+ years of success. Our store teams are the heart of our mission, making sure every customer has a great experience and finds the…
Added 34 mins ago
GT
Cashier (Part-Time)
Giant Tiger
Yorkton, SK
- Part-time
…institution rooted in our communities and built on 60+ years of success. Our store teams are the heart of our mission, making sure every customer has a great experience and finds the…
Added 34 mins ago
GT
Store Associate (Part-Time)
Giant Tiger
Sydney Indian Reserve No. 28A, NS
- Part-time
…institution rooted in our communities and built on 60+ years of success. Our store teams are the heart of our mission, making sure every customer has a great experience and finds the…
Added 34 mins ago
Sales Representative, Local Media, Halifax
Bell
Halifax, NS
As a Bell Media Account Executive, you are passionate about the success of your clients. Joining our collaborative team of sales and marketing professionals in the HALIFAX, NS region…
Added 1 hour ago
BA
Customer Service Representative - Auto Body (Vancouver)
Boyd Autobody & Glass
Vancouver, BC
- Full-time
The Customer Service Representative is responsible for providing an exceptional customer experience, in person, over the phone and emails. They manage working relationships with customers…
Added 1 hour ago
A
BDC Agent - Parkland Chrysler Dodge Jeep Ram
AutoCanada
Spruce Grove, AB
- $40,000 to $50,000 CAD / year
- Other
As a BDC Service Representative in our bustling dealership, you will be the first point of contact for many of our valued customers, playing a crucial role in delivering exceptional…

Boyd Group Services

Customer Service Representative - Auto Body (Vancouver)

Vancouver, BC, Canada

$20 - $25 per hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $20 - $25 per hour
Job type: Full-time
Experience: Minimum: 1 year Customer Service experience, ideally in Automotive Industry
Posting language: English
Posted: Oct 30, 2026

Original job description

Company: Boyd Autobody

Great Teams Don’t Happen by Accident

Built with Intent. Driven by YOU.

At Boyd Autobody & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.

Ready to grow with a team that’s built for your success? Apply today.

Benefits That Drive Your Success Boyd Autobody offers comprehensive benefits as an industry leader, including:

Competitive Pay
Medical, Prescription Drug, Dental & Vision, effective after 1 month of employment
RRSP with company match
Annual Paid Vacation Time Off
Career Growth Opportunities
Ongoing Training
A Professional Atmosphere, Great Working Conditions with Dynamic Leadership
Voluntary Daily Pay option available

Job Description:

At Boyd Autobody & Glass, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and Central Canada. We provide the knowledge and equipment you need to excel on our team. We also invest in our employees, offering training sessions and assisting with certifications. If you're looking for a new opportunity, we provide career growth, an excellent benefits plan, RRSP matching, and competitive compensation.

The Customer Service Representative is responsible for providing an exceptional customer experience, in person, over the phone and emails. They manage working relationships with customers and insurance partners while providing administrative support for the repair facility team.

Key Job Responsibilities

Ensure consistent execution of WOW (Wow Operating Way) plan.
Provide friendly customer service over the phone, in person and over email
Schedule appointments for vehicle repair using our repair management system
Ensure timely processing of insurance assignments
Prepare repair order with proper documentation
Record all communication with customers or insurance partners during the repair process using ASE
Manage car rental information
Actively apply new knowledge from continuous learning, ensuring a high level of work quality that contributes to operational excellence and a positive NPS.

Minimum Education and/or Experience Required for the Job

High School Diploma
Minimum: 1 year Customer Service experience, ideally in Automotive Industry

Required Knowledge, Skills, & Abilities

Communicate effectively, both verbally and in writing
Ability to multitask and function well in a fast-paced environment
Enthusiastic and friendly demeanor
Strong knowledge of Google platform and Microsoft Office
Strong attention to detail with a high degree of accuracy

Other Requirements Travel, physical requirements, etc.

Valid driver’s license required

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the job.

“Great Teams Don’t Happen by Accident ”

#BASJ

Compensation Details

Compensation:

$20 - $25 per hour

Compensation is commensurate with skill, education and experience.

Your Success is Our Priority

We believe in investing in our people. From day one, you'll join a professional atmosphere with great working conditions and dynamic leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental, and vision benefits effective after one month of employment. We're dedicated to providing ongoing training and clear paths for career advancement, ensuring you have the tools and opportunities to excel in the exciting and evolving collision repair industry.

Boyd Autobody & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, and genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

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More about this job

Responsibilities

The Customer Service Representative manages customer relationships and insurance partner communications while providing administrative support for the repair facility. They are responsible for scheduling appointments, preparing repair orders, and ensuring consistent execution of the company's operating standards.

Requirements

Candidates must have a high school diploma and at least one year of customer service experience, preferably in the automotive industry. Strong communication skills, proficiency in Microsoft Office and Google platforms, and a valid driver's license are required.

Skills

Customer service
Communication
Multitasking
Scheduling
Administrative support
Google platform
Microsoft Office
Attention to detail
Data entry
Conflict resolution

Benefits

Medical insurance
Prescription drug coverage
Dental insurance
Vision insurance
RRSP with company match
Annual paid vacation
Career growth opportunities
Ongoing training
Voluntary daily pay

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Auto Body
Collision Repair
Insurance Assignments
Repair Management System
Administrative Support
Google Platform
Microsoft Office
NPS
Automotive Industry
Documentation
Scheduling
Communication
Operational Excellence

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