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Added 9 mins ago
BC
Health, Safety & Environmental (HSE) Coordinator
Broccolini Construction Inc.
ON · Ottawa, Ontario
- Full-time
Joint Health & Safety Committee: Set up and lead meetings, coordinate inspections, investigate work refusals, and collaborate with the Ministry of Labour when needed.
Added 9 mins ago
BC
Site Superintendent
Broccolini Construction Inc.
ON · Ottawa, Ontario
- Full-time
The individual demonstrates strategic thinking and has a high-performance expectancy for themselves and their teams. They lead and inspire teams to work in collaboration with others.
Added 9 mins ago
IF
Associate Director, Canadian Equities
iA Financial Group
Toronto, ON · Montreal, QC · Quebec, QC
- Full-time
…proprietary research directly informs investment decisions. You will lead coverage of assigned sectors and companies, develop differentiated investment views, and present actionable…
Added 9 mins ago
S
Technical Group Leader
Sanofi
Toronto, ON
- Full-time
…with industry experts to drive excellence in operations and lead transformative projects. This exciting opportunity offers a platform to make a tangible impact in the intersection of…
Added 9 mins ago
S
Technical Product Marketing Manager
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
Added 9 mins ago
W
Manager, Machine Learning Engineering - Agent Factory (
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
We are seeking a Manager to lead the development of AI agents for our HR and Finance business. You will be responsible for building and mentoring a high-performing engineering team, driving…
Added 9 mins ago
PV
Senior Financial Analyst, FP&A Supply Chain Finance (Transportation & Inventory)
Pet Valu
Markham, ON
- Full-time
Lead budgeting, forecasting, and month-end reporting for:
Added 24 mins ago
T
Senior Manager, Advanced Analytic, Insurance Model Validations (Quants)
TD
Toronto, ON
- Full-time
Lead a team of quantitative professionals to validate TDI insurance models
Added 24 mins ago
T
Manager, Advanced Analytic, Insurance Model Validations (Quants)
TD
Toronto, ON
- Full-time
Provide effective communication with different stakeholders from 1st line and in-time solve model limitations / issues to meet validation lead time target.
Added 24 mins ago
T
Audit Manager II ( Business Intelligence Engineering)
TD
Toronto, ON
- Full-time
…risk frameworks and supporting the broader audit strategy. Lead and/or provide supervisory oversight to complex audits and ensure…
Added 24 mins ago
T
Senior Manager, Data Science – Marketing Measurement & Analytics
TD
Toronto, ON
- Full-time
The Senior Manager, Data Science – Marketing Measurement & Analytics will lead a team responsible for advancing how TD measures, understands and optimizes Marketing performance.
Added 24 mins ago
M
Senior Forward Deployed Specialist
McKesson
Mississauga, ON
- Full-time
You will lead the front end of the AI delivery lifecycle. You will understand workflows, frame problems, assess technical options, build and test prototypes, and validate value with users.…
Added 24 mins ago
M
Strategic Marketing Manager
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Added 24 mins ago
WMS Software Developer [OPERATIONS TECHNOLOGY]
HelloFresh
Toronto, ON
This position will report to the Technical Lead and work on developing solutions and integrations for our strategic warehouse management system (The Körber Warehouse Advantage/ HighJump…
Added 24 mins ago
Staff FullStack Engineer, Secures AI
Okta
Toronto, ON
You will lead the technical implementation of our four-pillar maturity model - Discover, Onboard, Protect, and Govern - to provide enterprise-grade visibility and governance for both human…
Added 24 mins ago
CI
Student Intern, Aerospace and Defense, Material Pricing and Product Data
Celestica International LP
Toronto, ON
- $24 to $30 CAD / hour
Understand Celestica and Customer requirements and lead projects to ensure to meet Celestica/Customer goals
Added 24 mins ago
Sr. Estimator, Transmission
Aecon
Calgary, AB · Edmonton, AB · Toronto, ON
Integrity. We lead by example, with humility and courage.
Added 24 mins ago
S
Operations Lead - Full Time
Sephora
Toronto, ON
- $22.2 to $26.1 CAD / hour
- Full-time
As Team Lead, Operations, you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team.…
Added 24 mins ago
Mgr, Business Planning & Financial Systems - Finance
City of Mississauga
Mississauga, ON
Lead the development and execution of the City’s annual and multi-year business plan and budget process, including preparation of financial documents, narratives, presentations, and…
Added 40 mins ago
Fullstack Developer
Appnovation Technologies
Toronto, ON
You will work closely with the team's Technical Lead, project manager, business analyst and QA, and help connect the platform to a range of digital health devices.
Added 40 mins ago
MT
Customer Service Representative - Manufacturing
Minerals Technologies
Brantford, ON
- Full-time
Enter, process, acknowledge and follow-up on customer orders received via EDI and e-mail. Verify pricing, lead times, load quantities (pallets and weight) and ensure timely entry,…
Added 40 mins ago
HG
Project Coordinator
Hypertec Group
Montreal, QC
- Full-time
Founded in 1984, Hypertec empowers innovators to push boundaries and lead their industries through transformative technology.
Added 40 mins ago
S
Senior Structural Engineer
SYSTRA
Montreal, QC
- Full-time
…bridges and structures of tomorrow. In this key role, you’ll lead engaging projects, share your knowledge, and collaborate with a passionate, multidisciplinary…
Added 40 mins ago
EH
Brand Marketing Lead
Eli Health
Montreal, QC
- Full-time
Eli is looking for a Brand Marketing Lead to own the entire brand pillar: content, social, community, events, PR, and brand storytelling. You’ll be a team of one (with support from…
Added 40 mins ago
IB
Customer Experience Leader (Contract 18 Months)
Indigo Books & Music
London, ON
- $18.6 to $23.25 CAD / hour
- Full-time
The Customer Experience Leader is the execution lead of all customer programs and results. This position role models and coaches to create a high-performance, customer-focused environment…

Boyd Group Services

Customer Service Representative/Service Advisor (Markham)

Markham, ON, Canada

$21 - $29 per hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $21 - $29 per hour
Job type: Full-time
Experience: Minimum: 1 year Customer Service experience, ideally in Automotive Industry
Posting language: English
Posted: Oct 29, 2026

Original job description

Company: Assured Automotive

Great Teams Don’t Happen by Accident

Built with Intent. Driven by YOU.

At Assured Automotive, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.

Ready to grow with a team that’s built for your success? Apply today.

Benefits That Drive Your Success Assured Automotive offers comprehensive benefits as an industry leader, including:

Competitive Pay
Medical, Prescription Drug, Dental & Vision, effective after 1 month of employment
RRSP with company match
Annual Paid Vacation Time Off
Career Growth Opportunities
Ongoing Training
A Professional Atmosphere, Great Working Conditions with Dynamic Leadership
Voluntary Daily Pay option available

Job Description:

At Assured Automotive, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and Central Canada. We provide the knowledge and equipment you need to excel on our team. We also invest in our employees, offering training sessions and assisting with certifications. If you're looking for a new opportunity, we provide career growth, an excellent benefits plan, RRSP matching, and competitive compensation.

The Customer Service Representative is responsible for providing an exceptional customer experience, in person, over the phone and emails. They manage working relationships with customers and insurance partners while providing administrative support for the repair facility team.

Key Job Responsibilities

Ensure consistent execution of WOW (Wow Operating Way) plan.
Provide friendly customer service over the phone, in person and over email
Schedule appointments for vehicle repair using our repair management system
Ensure timely processing of insurance assignments
Prepare repair order with proper documentation
Record all communication with customers or insurance partners during the repair process using ASE
Manage car rental information
Actively apply new knowledge from continuous learning, ensuring a high level of work quality that contributes to operational excellence and a positive NPS.

Minimum Education and/or Experience Required for the Job

High School Diploma
Minimum: 1 year Customer Service experience, ideally in Automotive Industry

Required Knowledge, Skills, & Abilities

Communicate effectively, both verbally and in writing
Ability to multitask and function well in a fast-paced environment
Enthusiastic and friendly demeanor
Strong knowledge of Google platform and Microsoft Office
Strong attention to detail with a high degree of accuracy

Other Requirements Travel, physical requirements, etc.

Valid driver’s license required

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the job.

“Great Teams Don’t Happen by Accident ”

#AASJ

Compensation Details:

Compensation:

$21 - $29 per hour

Compensation is commensurate with skill, education and experience.

Your Success is Our Priority

We believe in investing in our people. From day one, you'll join a professional atmosphere with great working conditions and dynamic leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental, and vision benefits effective after one month of employment. We're dedicated to providing ongoing training and clear paths for career advancement, ensuring you have the tools and opportunities to excel in the exciting and evolving collision repair industry.

Assured Automotive is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, and genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Apply About employer

More about this job

Responsibilities

The Customer Service Representative provides exceptional service to customers and insurance partners through in-person, phone, and email interactions. They are responsible for scheduling vehicle repairs, managing documentation, and providing administrative support to the repair facility team.

Requirements

Candidates must have a high school diploma and at least one year of customer service experience, preferably in the automotive industry. Strong communication skills, proficiency in Google and Microsoft Office, and a valid driver's license are required.

Skills

Customer service
Communication
Multitasking
Scheduling
Administrative support
Google platform
Microsoft Office
Attention to detail
Accuracy
Conflict resolution
Relationship management

Benefits

Medical insurance
Prescription drug coverage
Dental insurance
Vision insurance
RRSP with company match
Annual paid vacation
Career growth opportunities
Ongoing training
Daily pay option

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Automotive
Collision Repair
Insurance Partners
Repair Management System
Administrative Support
Google Platform
Microsoft Office
NPS
Vehicle Repair
Documentation
Car Rental Management
Operational Excellence
Communication Skills
Multitasking

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