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Added 26 mins ago
KA
Commercial Account Manager
Kaizen Automotive Group
Leduc, AB
- Full-time
…Reporting to the Director of Summit Fleet, you'll act as a trusted advisor to organizations seeking commercial fleet leasing and fleet management…
Added 41 mins ago
Senior Sales Advisor, Saint Laurent
VinFast Recruitment
Montreal, QC · Saint-Laurent, QC
…process of becoming VinFast vehicle owners. The Senior Sales Advisor is responsible for the sale of VinFast Canada electric vehicles directly to clients. This role will support the sales…
Added 1 hour ago
TW
Automotive Service Technician
The Warrington Group Inc.
Hammonds Plains, NS
- Full-time
As an Automotive Service Advisor, you'll be the connection between customers and technicians, helping ensure everything runs smoothly from the moment a vehicle arrives until it's ready to…
Added 1 hour ago
KA
Account Executive - Leasing & Fleet Services
Kaizen Automotive Group
Leduc, AB
- Full-time
…the Summit Fleet leadership team, you'll serve as a trusted advisor to commercial clients, helping them secure the right transportation solutions to support their business…
Added 2 hours ago
SA
Special Finance Manager
Steele Auto Group
NS · Dartmouth, NS
- Full-time
Employee Discounts – On vehicle purchases, parts, and service at any of our locations
Added 2 hours ago
OA
Automotive Technician - OpenRoad Honda
OpenRoad Auto Group
Brampton, ON
- Full-time
Receive repair orders from dispatch tower/Service Advisor and perform work as outlined on repair order with efficiency and accuracy.
Added 3 hours ago
BG
Customer Service Representative/Service Advisor (Markham)
Boyd Group Services
Markham, ON
- Full-time
Minimum: 1 year Customer Service experience, ideally in Automotive Industry
Added 4 hours ago
Instructor – Fleet Management Assistant / Junior Service Writer Program
Omnia Training
St. Albert, AB
This opportunity is suited to an industry professional with experience in fleet maintenance, service writing, service advising, automotive administration, or shop operations who is…
Added 4 hours ago
SA
Service Advisor
Supertech Auto Group
North Vancouver, BC
- Full-time
At SuperTech Auto Repair, we're committed to delivering world-class automotive service through honesty, expertise, and exceptional customer care. As one of Western Canada's fastest-growing…
Added 5 hours ago
Service Advisor
Camions Excellence Peterbilt
Laval, QC
…customers feel confident and taken care of. Join our team as a Service…
Added 8 hours ago
SA
Parts Advisor
Steele Auto Group
Bridgewater, NS
- Full-time
As a Parts Advisor at Steele Recreation, you will play an important role in ensuring the efficient operation of the parts department and supporting both customers and the service team. Your…
Added 10 hours ago
SA
Sales Representative
Steele Auto Group
Halifax, NS
- Full-time
Building genuine relationships with customers and becoming a trusted automotive advisor.
Added 21 hours ago
DG
Technician
Dilawri Group of Companies
Calgary, AB
- Full-time
Referring to images and/or videos provided by the customer or service advisor to assist in identifying repairs needed.
Added 22 hours ago
CA
Quick Lane Service Advisor
Capital Automotive Group
Regina, SK · Ford Regina New
- Full-time
Are you passionate about providing top-notch guest service in a fast-paced automotive environment?
Added 1 day ago
T
Tire Technician (Passenger Light Truck)
Tirecraft
Cambridge, ON
- $19 to $23 CAD / hour
- Full-time
Interact with Service Advisor Associates to obtain work orders and customer service specific requirements.
Added 1 day ago
T
Tire Technician (Passenger Light Truck)
Tirecraft
Waterloo, ON
- $19 to $23 CAD / hour
- Full-time
Interact with Service Advisor Associates to obtain work orders and customer service specific requirements.
Added 1 day ago
KA
Automotive Red Seal Journeyman Technician
Kaizen Automotive Group
Airdrie, AB
- Full-time
The Automotive Red Seal Journeyman Technician is responsible for performing high-quality diagnosis, maintenance, and repair work on customer vehicles in accordance with OEM standards. This…
Added 1 day ago
FG
Parts Advisor - KIA of Saskatoon
FFUN Group
Saskatoon, SK
- Full-time
At KIA of Saskatoon, our Parts Department is the backbone of a great guest experience. We’re looking for a Parts Advisor who thrives on accuracy, teamwork, and helping people get exactly…
Added 1 day ago
SA
Parts Advisor
Steele Auto Group
Bridgewater, NS
- Full-time
As a Parts Advisor at Bridgewater Honda, you will play an important role in ensuring the efficient operation of the parts department and supporting both customers and the service team. Your…
Added 1 day ago
SA
Service Advisor
Steele Auto Group
Bridgewater, NS
- Full-time
As a Service Advisor, you will play a vital role in delivering exceptional customer service and ensuring the efficient operation of the service department at South Shore GM. Your…
Added 1 day ago
T
Service Advisor
Tirecraft
Morrisburg, ON
- Full-time
Tirecraft Ontario is a proudly Canadian owned and operated expert in tires and automotive services. We are searching for a motivated Service Advisor, are you ready to be the driving force…
Added 1 day ago
VC
Automotive Sales Consultant
Volvo Cars Lakeridge
Ajax, ON
- Full-time
As a Sales Advisor, you will be responsible for providing exceptional customer experience while driving vehicle sales. You will generate and engage with potential buyers, understand their…
Added 1 day ago
MA
Service Advisor
Midas Auto Experts
Brampton, ON
- $18 to $24 CAD / hour
- Other
The Service Advisor supports the Shop Manager in the optimization of the shop’s retail sales and profitability while delivering superior customer service, including:
Added 1 day ago
CT
Retail Advisor - Part Time
Clutch Technologies Inc.
Markham, ON
- Part-time
…people. You might come from premium retail, hospitality, tech, automotive, or anywhere else customer experience matters. You don't need to know cars - we'll teach you that. You do need to…
Added 1 day ago
SA
Service Video Advisor
Steele Auto Group
Halifax, NS
- Full-time
Colonial Honda is looking for a Service Video Advisor to join our team! If you have experience in service advising, parts, or automotive technology and are looking for a role that keeps you…

Boyd Group Services

Customer Service Representative/Service Advisor (Markham)

Markham, ON, Canada

$21 - $29 per hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $21 - $29 per hour
Job type: Full-time
Experience: Minimum: 1 year Customer Service experience, ideally in Automotive Industry
Posting language: English
Posted: Oct 29, 2026

Original job description

Company: Assured Automotive

Great Teams Don’t Happen by Accident

Built with Intent. Driven by YOU.

At Assured Automotive, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.

Ready to grow with a team that’s built for your success? Apply today.

Benefits That Drive Your Success Assured Automotive offers comprehensive benefits as an industry leader, including:

Competitive Pay
Medical, Prescription Drug, Dental & Vision, effective after 1 month of employment
RRSP with company match
Annual Paid Vacation Time Off
Career Growth Opportunities
Ongoing Training
A Professional Atmosphere, Great Working Conditions with Dynamic Leadership
Voluntary Daily Pay option available

Job Description:

At Assured Automotive, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and Central Canada. We provide the knowledge and equipment you need to excel on our team. We also invest in our employees, offering training sessions and assisting with certifications. If you're looking for a new opportunity, we provide career growth, an excellent benefits plan, RRSP matching, and competitive compensation.

The Customer Service Representative is responsible for providing an exceptional customer experience, in person, over the phone and emails. They manage working relationships with customers and insurance partners while providing administrative support for the repair facility team.

Key Job Responsibilities

Ensure consistent execution of WOW (Wow Operating Way) plan.
Provide friendly customer service over the phone, in person and over email
Schedule appointments for vehicle repair using our repair management system
Ensure timely processing of insurance assignments
Prepare repair order with proper documentation
Record all communication with customers or insurance partners during the repair process using ASE
Manage car rental information
Actively apply new knowledge from continuous learning, ensuring a high level of work quality that contributes to operational excellence and a positive NPS.

Minimum Education and/or Experience Required for the Job

High School Diploma
Minimum: 1 year Customer Service experience, ideally in Automotive Industry

Required Knowledge, Skills, & Abilities

Communicate effectively, both verbally and in writing
Ability to multitask and function well in a fast-paced environment
Enthusiastic and friendly demeanor
Strong knowledge of Google platform and Microsoft Office
Strong attention to detail with a high degree of accuracy

Other Requirements Travel, physical requirements, etc.

Valid driver’s license required

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the job.

“Great Teams Don’t Happen by Accident ”

#AASJ

Compensation Details:

Compensation:

$21 - $29 per hour

Compensation is commensurate with skill, education and experience.

Your Success is Our Priority

We believe in investing in our people. From day one, you'll join a professional atmosphere with great working conditions and dynamic leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental, and vision benefits effective after one month of employment. We're dedicated to providing ongoing training and clear paths for career advancement, ensuring you have the tools and opportunities to excel in the exciting and evolving collision repair industry.

Assured Automotive is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, and genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Apply About employer

More about this job

Responsibilities

The Customer Service Representative provides exceptional service to customers and insurance partners through in-person, phone, and email interactions. They are responsible for scheduling vehicle repairs, managing documentation, and providing administrative support to the repair facility team.

Requirements

Candidates must have a high school diploma and at least one year of customer service experience, preferably in the automotive industry. Strong communication skills, proficiency in Google and Microsoft Office, and a valid driver's license are required.

Skills

Customer service
Communication
Multitasking
Scheduling
Administrative support
Google platform
Microsoft Office
Attention to detail
Accuracy
Conflict resolution
Relationship management

Benefits

Medical insurance
Prescription drug coverage
Dental insurance
Vision insurance
RRSP with company match
Annual paid vacation
Career growth opportunities
Ongoing training
Daily pay option

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Automotive
Collision Repair
Insurance Partners
Repair Management System
Administrative Support
Google Platform
Microsoft Office
NPS
Vehicle Repair
Documentation
Car Rental Management
Operational Excellence
Communication Skills
Multitasking

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