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Added 8 mins ago
H
Global Mining Practice Business Development Leader
HDR
Kingston, ON
- Full-time
Are you a strategic leader with strong mining-industry relationships and a track record of converting client needs into sustained growth? HDR is seeking a Global Mining Practice Business…
Added 8 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Stratford, QC
- Full-time
You are a natural leader who knows how to motivate a team;
Added 8 mins ago
NS
Leader Patient Flow Operations - Access and Flow
Nova Scotia Health Authority
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
The Leader Patient Flow Operations works collaboratively and consultatively with patients/clients, families, management, staff, physicians, community partners and service providers to apply…
Added 8 mins ago
I
Customer Experience Leader (Contract 18+ Months)
Indigo
London, ON
- $18.6 to $23.25 CAD / hour
- Contract
The Customer Experience Leader is the execution lead of all customer programs and results. This position role models and coaches to create a high-performance, customer-focused environment…
Added 8 mins ago
I
Product Operations Manager
Indigo
Regina, SK
- $50,000 CAD / year
- Full-time
Ensures the Indigo Experience and R.E.A.D. customer service model are consistently brought to life through strong Sales Generation Leader (SGL) practices, including active, in-the-moment…
Added 8 mins ago
C
Ops Mgmt Manager
CBRE
Toronto, ON
- Full-time
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and…
Added 8 mins ago
MF
Business Development Manager
MTY Food Group
Toronto, ON
- Full-time
and execution of Food Safety, Quality, Service, and Cleanliness standards. Utilize agreed
Added 8 mins ago
TP
Associate Director, Software Engineering
Toronto Pearson International Airport
Toronto, ON
- Full-time
…Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA…
Added 23 mins ago
DG
Operations Supervisor - Event Facilities Services
Dexterra Group
Halifax, NS
- Full-time
…and/or arena environment. This role is ideal for a hands-on leader who thrives in a fast-paced setting and takes pride in delivering exceptional service during high-profile events and…
Added 23 mins ago
AC
Senior Claims Advisor, AB
Allstate Canada
Canada
- Full-time
…belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity…
Added 23 mins ago
H
Global Mining Practice Business Development Leader
HDR
Saskatoon, SK
- Full-time
Are you a strategic leader with strong mining-industry relationships and a track record of converting client needs into sustained growth? HDR is seeking a Global Mining Practice Business…
Added 23 mins ago
BV
ASSISTANT.E GÉRANT.E JUNIOR
Bikini Village
La Trinité-des-Monts, QC
- Full-time
Recognition program for years of service; Innovation program to encourage idea sharing;
Added 24 mins ago
U
Economy Designer
Ubisoft
Montreal, QC
- Full-time
Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to Just Dance and more. We believe…
Added 39 mins ago
OH
Lead, Performance, Accountability & Funding Allocation
Ontario Health | Santé Ontario
Mississauga, ON
- Full-time
…across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health…
Added 39 mins ago
FR
US Corporates - Senior Credit Analyst, Utilities & Midstream - Toronto
Fitch Ratings
Toronto, ON
- Full-time
…analytical products. Fitch Ratings is part of Fitch Group, a global leader in financial information services with operations in more than 30 countries, which also includes Fitch Solutions.…
Added 39 mins ago
DH
Production Planner - FAL
De Havilland Aircraft of Canada Limited
Calgary, AB
- Full-time
Plans and maintains production schedules within the cell to meet daily and future production and service requirements.
Added 39 mins ago
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Property Manager
BGIS
Iqaluit, NU
- Full-time
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that…
Added 39 mins ago
RW
Account Executive - AEC
Rand Worldwide
Winnipeg, MB
- $85,000 to $95,000 CAD / year
- Full-time
…design, develop, and manage complex engineering projects. As a leader in the field we continue to enjoy a great deal of success even in these unprecedented times. Our culture is supportive,…
Added 39 mins ago
OB
Senior Sales Consultant
Olympic Building Centre
Winnipeg, MB
- Full-time
Continually look for new and better ways to service our customers
Added 39 mins ago
H
Global Mining Practice Business Development Leader
HDR
Calgary, AB
- Full-time
Are you a strategic leader with strong mining-industry relationships and a track record of converting client needs into sustained growth? HDR is seeking a Global Mining Practice Business…
Added 39 mins ago
AT
Director of FP&A
Avenir Talent Partners
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This is a player-coach role. At the company's current size, the leader of FP&A must be hands-on, building the models, reporting packages and processes personally, while also setting the…
Added 39 mins ago
A
Commercial/Sales Account Director I
AMECO
Calgary, AB
- Full-time
Knowledge of commercial contract terms and negotiation strategies associated with equipment, service, and integrated solution sales.
Added 39 mins ago
OH
Lead, Capacity, Access and Flow
Ontario Health | Santé Ontario
Hamilton, ON
- Full-time
…across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health…
Added 39 mins ago
AF
Client Service Representative - La Crete (7-month Term)
ATB Financial
Buffalo Head Prairie, AB
- Contract
Leadership is in our DNA at ATB, reflecting our commitment to developing world-class leaders who can truly thrive. Our Leader DNA model sets the standard for how we lead people, drive…
Added 39 mins ago
FN
Manager, Physician Contracts
First Nations Health Authority
Vancouver, BC · Metro Vancouver A, BC
- Full-time
…care that bring together community-based, virtual, and hybrid service delivery to improve access, continuity, and health outcomes for First Nations communities throughout the…

Boyd Group Services

Customer Service Representative/Service Advisor (Markham)

Markham, ON, Canada

$21 - $29 per hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $21 - $29 per hour
Job type: Full-time
Experience: Minimum: 1 year Customer Service experience, ideally in Automotive Industry
Posting language: English
Posted: Oct 29, 2026

Original job description

Company: Assured Automotive

Great Teams Don’t Happen by Accident

Built with Intent. Driven by YOU.

At Assured Automotive, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.

Ready to grow with a team that’s built for your success? Apply today.

Benefits That Drive Your Success Assured Automotive offers comprehensive benefits as an industry leader, including:

Competitive Pay
Medical, Prescription Drug, Dental & Vision, effective after 1 month of employment
RRSP with company match
Annual Paid Vacation Time Off
Career Growth Opportunities
Ongoing Training
A Professional Atmosphere, Great Working Conditions with Dynamic Leadership
Voluntary Daily Pay option available

Job Description:

At Assured Automotive, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and Central Canada. We provide the knowledge and equipment you need to excel on our team. We also invest in our employees, offering training sessions and assisting with certifications. If you're looking for a new opportunity, we provide career growth, an excellent benefits plan, RRSP matching, and competitive compensation.

The Customer Service Representative is responsible for providing an exceptional customer experience, in person, over the phone and emails. They manage working relationships with customers and insurance partners while providing administrative support for the repair facility team.

Key Job Responsibilities

Ensure consistent execution of WOW (Wow Operating Way) plan.
Provide friendly customer service over the phone, in person and over email
Schedule appointments for vehicle repair using our repair management system
Ensure timely processing of insurance assignments
Prepare repair order with proper documentation
Record all communication with customers or insurance partners during the repair process using ASE
Manage car rental information
Actively apply new knowledge from continuous learning, ensuring a high level of work quality that contributes to operational excellence and a positive NPS.

Minimum Education and/or Experience Required for the Job

High School Diploma
Minimum: 1 year Customer Service experience, ideally in Automotive Industry

Required Knowledge, Skills, & Abilities

Communicate effectively, both verbally and in writing
Ability to multitask and function well in a fast-paced environment
Enthusiastic and friendly demeanor
Strong knowledge of Google platform and Microsoft Office
Strong attention to detail with a high degree of accuracy

Other Requirements Travel, physical requirements, etc.

Valid driver’s license required

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the job.

“Great Teams Don’t Happen by Accident ”

#AASJ

Compensation Details:

Compensation:

$21 - $29 per hour

Compensation is commensurate with skill, education and experience.

Your Success is Our Priority

We believe in investing in our people. From day one, you'll join a professional atmosphere with great working conditions and dynamic leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental, and vision benefits effective after one month of employment. We're dedicated to providing ongoing training and clear paths for career advancement, ensuring you have the tools and opportunities to excel in the exciting and evolving collision repair industry.

Assured Automotive is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, and genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Apply About employer

More about this job

Responsibilities

The Customer Service Representative provides exceptional service to customers and insurance partners through in-person, phone, and email interactions. They are responsible for scheduling vehicle repairs, managing documentation, and providing administrative support to the repair facility team.

Requirements

Candidates must have a high school diploma and at least one year of customer service experience, preferably in the automotive industry. Strong communication skills, proficiency in Google and Microsoft Office, and a valid driver's license are required.

Skills

Customer service
Communication
Multitasking
Scheduling
Administrative support
Google platform
Microsoft Office
Attention to detail
Accuracy
Conflict resolution
Relationship management

Benefits

Medical insurance
Prescription drug coverage
Dental insurance
Vision insurance
RRSP with company match
Annual paid vacation
Career growth opportunities
Ongoing training
Daily pay option

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Automotive
Collision Repair
Insurance Partners
Repair Management System
Administrative Support
Google Platform
Microsoft Office
NPS
Vehicle Repair
Documentation
Car Rental Management
Operational Excellence
Communication Skills
Multitasking

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