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Added 6 mins ago
C
Customer Delivery Architect
Cisco
Montreal, QC
- Full-time
We solve technical challenges and lead delivery projects from start to finish. We create design plans, write scripts for automation, and build simulations to test system compatibility.…
Added 6 mins ago
KA
Trainee Bilingual Automotive Sale Associate
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Calgary, AB
- Full-time
Join a team where progress isn’t just a goal, it’s the culture we live and breathe. As part of a family-owned and operated automotive group, Universal Ford Lincoln embraces Kaizen -…
Added 6 mins ago
B
Director, FP&A (Revenue)
Benevity
Remote, Canada
- Full-time
- Remote
Benevity is looking for a Director, Financial Planning & Analysis to lead revenue planning, reporting and operations in one connected team. Reporting to our SVP, Finance, you will own how…
Added 6 mins ago
B
Director, FP&A (Revenue)
Benevity
Remote, Canada
- $156,800 to $206,750 CAD / year
- Full-time
- Remote
Benevity is looking for a Director, Financial Planning & Analysis to lead revenue planning, reporting and operations in one connected team. Reporting to our SVP, Finance, you will own how…
Added 6 mins ago
DC
Project Manager
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- Full-time
We are currently seeking a Project Manager to join our multidisciplinary team of professionals within Dillon’s Buildings Infrastructure Practice. As a collaborative leader and trusted…
Added 6 mins ago
S
Manager, Technical Consulting
Staffbase
Canada
- $105,000 to $141,000 CAD / year
We’re growing our Customer department and looking for a Manager, Technical Consulting to lead our North American Technical Consulting team. The team partners with customers on the technical…
Added 6 mins ago
AC
Customer Manager
Aston Carter
Longueuil, QC
- $45 to $60 CAD / hour
- Contract
Added 6 mins ago
E
Project Controls Manager
EllisDon
Niagara Falls, ON · Port Colborne, ON · ON · Ontario Projects
- Full-time
…more, check out our Cradle to Grave services and hear from our team directly about what a career at EllisDon could look like for you. As you can see, we are a diverse…
Added 6 mins ago
Visual Lead (Full - Time) - Oakridge Centre
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Added 20 mins ago
Technician
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…the best for our employees. That’s why we offer a competitive compensation and benefits package to our full-time team members which…
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Project Manager
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Saskatoon, SK
ERCO Worldwide is looking for a Project Manager to join our Saskatoon team! The Project Manager leads development and execution of projects to improve process safety, operations,…
Added 20 mins ago
R
Branch Manager, Bayview & Wellington Branch
RBC
Aurora, ON
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 20 mins ago
PF
Data Engineer
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- Full-time
Reporting to the Team Lead, Data & Analytics, you will be responsible for working with one of the largest, most comprehensive datasets in Canada while delivering and pioneering solutions…
Added 20 mins ago
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Respite/Disability Worker - Team Lead (Orange Hub)
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AB · Edmonton, AB
- $25.65 to $26.95 CAD / hour
- Part-time
The Team Lead (TL) provides leadership and support to Community Specialists (CS) and participants for assigned programs. This role will ensure program planning and implementation focuses on…
Added 20 mins ago
CG
Director, Talent & Leadership Development
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Mississauga, ON
- Full-time
The salary range for this position is $130,000 to $160,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to…
Added 20 mins ago
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Business Analyst, Pension
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Toronto, ON
- Full-time
At FSRA, we invest in the personal and professional growth of our team. We offer a competitive compensation package that includes an employer-matched defined benefit pension plan, and a…
Added 20 mins ago
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Supervisor, Talent Acquisition Operations – Programs & Interviews
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Toronto, ON
- Full-time
Lead onboarding, training, and knowledge-sharing efforts to ensure team readiness and consistent service delivery.
Added 20 mins ago
TU
Administrative Assistant, HR Students & Facilities
The University of British Columbia
Vancouver, BC
- $4,719 to $4,960 CAD / month
- Full-time
Reports directly to the Manager, Administration. Works closely with other staff as a member of the SPPGA Administration Team.
Added 20 mins ago
O
Legal Counsel
OpenText
Waterloo, ON
- Full-time
…key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and…
Added 20 mins ago
O
Legal Counsel
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Ottawa, ON
- Full-time
…key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and…
Added 20 mins ago
O
Legal Counsel
OpenText
Toronto, ON
- Full-time
…key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and…
Added 20 mins ago
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Inside Sales Rep
United Rentals
Ottawa, ON
- Full-time
…that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding…
Added 20 mins ago
UO
Research Assistant-1
University of British Columbia
Vancouver, BC · PHC | BC Centre on Substance Use (BCCSU)
- $4,597.8 to $5,469.59 CAD / month
- Full-time
The position will involve working closely with CRISM investigators and research team members to support systematic reviews conducted using established methodological approaches. Depending…
Added 20 mins ago
T
Operations Officer III
TD
Mississauga, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 20 mins ago
EP
Part-Time Return-It Associate
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Vancouver, BC
- Part-time
…impact on our natural environment, we believe that a diverse team brings forth fresh perspectives, innovative solutions, and a collective strength that enables us to achieve our mission of…

Boyd Group Services

Customer Service Representative/Service Advisor (Markham)

Markham, ON, Canada

$21 - $29 per hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $21 - $29 per hour
Job type: Full-time
Experience: Minimum: 1 year Customer Service experience, ideally in Automotive Industry
Posting language: English
Posted: Oct 29, 2026

Original job description

Company: Assured Automotive

Great Teams Don’t Happen by Accident

Built with Intent. Driven by YOU.

At Assured Automotive, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.

Ready to grow with a team that’s built for your success? Apply today.

Benefits That Drive Your Success Assured Automotive offers comprehensive benefits as an industry leader, including:

Competitive Pay
Medical, Prescription Drug, Dental & Vision, effective after 1 month of employment
RRSP with company match
Annual Paid Vacation Time Off
Career Growth Opportunities
Ongoing Training
A Professional Atmosphere, Great Working Conditions with Dynamic Leadership
Voluntary Daily Pay option available

Job Description:

At Assured Automotive, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and Central Canada. We provide the knowledge and equipment you need to excel on our team. We also invest in our employees, offering training sessions and assisting with certifications. If you're looking for a new opportunity, we provide career growth, an excellent benefits plan, RRSP matching, and competitive compensation.

The Customer Service Representative is responsible for providing an exceptional customer experience, in person, over the phone and emails. They manage working relationships with customers and insurance partners while providing administrative support for the repair facility team.

Key Job Responsibilities

Ensure consistent execution of WOW (Wow Operating Way) plan.
Provide friendly customer service over the phone, in person and over email
Schedule appointments for vehicle repair using our repair management system
Ensure timely processing of insurance assignments
Prepare repair order with proper documentation
Record all communication with customers or insurance partners during the repair process using ASE
Manage car rental information
Actively apply new knowledge from continuous learning, ensuring a high level of work quality that contributes to operational excellence and a positive NPS.

Minimum Education and/or Experience Required for the Job

High School Diploma
Minimum: 1 year Customer Service experience, ideally in Automotive Industry

Required Knowledge, Skills, & Abilities

Communicate effectively, both verbally and in writing
Ability to multitask and function well in a fast-paced environment
Enthusiastic and friendly demeanor
Strong knowledge of Google platform and Microsoft Office
Strong attention to detail with a high degree of accuracy

Other Requirements Travel, physical requirements, etc.

Valid driver’s license required

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the job.

“Great Teams Don’t Happen by Accident ”

#AASJ

Compensation Details:

Compensation:

$21 - $29 per hour

Compensation is commensurate with skill, education and experience.

Your Success is Our Priority

We believe in investing in our people. From day one, you'll join a professional atmosphere with great working conditions and dynamic leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental, and vision benefits effective after one month of employment. We're dedicated to providing ongoing training and clear paths for career advancement, ensuring you have the tools and opportunities to excel in the exciting and evolving collision repair industry.

Assured Automotive is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, and genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Apply About employer

More about this job

Responsibilities

The Customer Service Representative provides exceptional service to customers and insurance partners through in-person, phone, and email interactions. They are responsible for scheduling vehicle repairs, managing documentation, and providing administrative support to the repair facility team.

Requirements

Candidates must have a high school diploma and at least one year of customer service experience, preferably in the automotive industry. Strong communication skills, proficiency in Google and Microsoft Office, and a valid driver's license are required.

Skills

Customer service
Communication
Multitasking
Scheduling
Administrative support
Google platform
Microsoft Office
Attention to detail
Accuracy
Conflict resolution
Relationship management

Benefits

Medical insurance
Prescription drug coverage
Dental insurance
Vision insurance
RRSP with company match
Annual paid vacation
Career growth opportunities
Ongoing training
Daily pay option

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Automotive
Collision Repair
Insurance Partners
Repair Management System
Administrative Support
Google Platform
Microsoft Office
NPS
Vehicle Repair
Documentation
Car Rental Management
Operational Excellence
Communication Skills
Multitasking

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