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Added 13 mins ago
J
Senior Account Manager, Media
Jobgether
Canada
- Full-time
…(OEM) clients across specialized recreational and commercial vehicle industries. This role combines strategic account leadership with hands-on digital media campaign management, helping…
Added 28 mins ago
A
Quick Lube Technician- Capital Chrysler Dodge Jeep Ram
AutoCanada
AB · Edmonton, AB
- $16 to $18 CAD / hour
- Other
Perform complete multi-point inspection on vehicle, check, and mark all required items on the checklist as required. Present the findings to the Service Advisor
Added 28 mins ago
A
Service Advisor - Dartmouth Chrysler Dodge Jeep Ram
AutoCanada
Dartmouth, NS
- $70,000 to $100,000 CAD / year
- Other
We are looking foran experienced Service Advisor who is passionate about delivering an exceptional customer experience to join our growing team! We're looking for a friendly and…
Added 43 mins ago
VC
Community Care Assistant (Community Health Worker)
Vancouver Coastal Health
Powell River, BC
- Full-time
Come work as a Community Health Worker in Powell River, BC with Vancouver Coastal Health (VCH)! Apply today to speak to a Talent Acquisition Advisor!
Added 43 mins ago
A
Commercial/Sales Account Director I
AMECO
Leduc, AB
- Full-time
The Commercial Account Director serves as a trusted advisor to customers and a key partner to internal business functions, developing commercial strategies that increase revenue,…
Added 43 mins ago
CG
Manager, Sales Governance and Operations
Calian Group
Toronto, ON
- Full-time
…best practices. This position provides oversight of contract vehicle administration, governance processes, sales operations reporting, business systems optimization, and strategic…
Added 43 mins ago
IB
Insurance Advisor Trainee - Burns Lake
Insurance Brokers Association of BC
BC · Cariboo A, BC
- Full-time
AMC Village Insurance in Burns Lake is hiring a full-time Insurance Advisor Trainee. You don't need insurance experience to apply. We'll train you on the job and support you through your…
Added 43 mins ago
DG
Red Seal Technician
Dilawri Group of Companies
Vancouver, BC
- Full-time
…Service Manager, this position is responsible for performing vehicle diagnostics, repairs, and maintenance in accordance with manufacturer guidelines, dealership policies, and warranty…
Added 43 mins ago
A
Commercial/Sales Account Director I
AMECO
Fort Saskatchewan, AB
- Full-time
The Commercial Account Director serves as a trusted advisor to customers and a key partner to internal business functions, developing commercial strategies that increase revenue,…
Added 43 mins ago
A
Commercial/Sales Account Director I
AMECO
Coquitlam, BC
- Full-time
The Commercial Account Director serves as a trusted advisor to customers and a key partner to internal business functions, developing commercial strategies that increase revenue,…
Added 58 mins ago
AC
Full-Time Professor, Automotive Service Technician/Motive Power Technician
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Full-time
Electrical Vehicle experience is considered an asset;
Added 1 hour ago
TA
Customer Accounts Advisor-Part Time
Talent Acquisition/Human Resources, The Aaron's Family of Companies
Red Deer, AB
- Part-time
…are 100% satisfied with their product. As a Customer Accounts Advisor, you will build relationships with our customers over the phone and face-to-face to bring them one step closer to…
Added 1 hour ago
DF
Automotive Service Technician
Dunlop Ford
Lethbridge, AB
- Full-time
Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
Added 2 hours ago
A
Commercial/Sales Account Director I
AMECO
Calgary, AB
- Full-time
The Commercial Account Director serves as a trusted advisor to customers and a key partner to internal business functions, developing commercial strategies that increase revenue,…
Added 2 hours ago
CG
Manager, Sales Governance and Operations
Calian Group
Ottawa, ON
- Full-time
…best practices. This position provides oversight of contract vehicle administration, governance processes, sales operations reporting, business systems optimization, and strategic…
Added 2 hours ago
CE
Environment & Safety Advisor
Cooper Equipment Rentals Limited
Mississauga, ON
- Full-time
The Safety Advisor works with Branch Managers and employees to help keep workplaces safe. This role provides hands-on health and safety support to branches throughout the assigned region.…
Added 3 hours ago
A
Représentant(e) des ventes, nouvelles affaires - Marché intermédiaire/Mid-Market Account Executive - New Business
ADP
Montreal, QC
- Full-time
Added 4 hours ago
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Junior Parts Advisor
Pfaff Automotive Partners Inc.
Newmarket, ON
- Full-time
We are seeking a dedicated and enthusiastic Junior Parts Advisor to join our dynamic team at Volkswagen of Newmarket. Now in partnership with North America’s largest automotive retailer,…
Added 4 hours ago
CA
Parts & Service Advisor
Capital Automotive Group
Regina, SK · Titan Automotive
- Full-time
Join Our Dream Team as a Parts & Service Advisor!
Added 4 hours ago
AC
Full-Time Professor, Automotive Service Technician/Motive Power Technician
Algonquin College
Ottawa, ON
- Full-time
· Electrical Vehicle experience is considered an asset;
Added 4 hours ago
KA
Commercial Account Manager
Kaizen Automotive Group
Leduc, AB
- Full-time
…Reporting to the Director of Summit Fleet, you'll act as a trusted advisor to organizations seeking commercial fleet leasing and fleet management…
Added 5 hours ago
Senior Sales Advisor, Saint Laurent
VinFast Recruitment
Montreal, QC · Saint-Laurent, QC
…and to guide clients through the process of becoming VinFast vehicle owners. The Senior Sales Advisor is responsible for the sale of VinFast Canada electric vehicles directly to clients.…
Added 5 hours ago
TW
Automotive Service Technician
The Warrington Group Inc.
Hammonds Plains, NS
- Full-time
As an Automotive Service Advisor, you'll be the connection between customers and technicians, helping ensure everything runs smoothly from the moment a vehicle arrives until it's ready to…
Added 5 hours ago
KA
Account Executive - Leasing & Fleet Services
Kaizen Automotive Group
Leduc, AB
- Full-time
…the Summit Fleet leadership team, you'll serve as a trusted advisor to commercial clients, helping them secure the right transportation solutions to support their business…
Added 6 hours ago
System Specialist II (Field Technician Building Automation Systems BAS - Solutions), Halifax NS
Siemens
Dartmouth, NS · Halifax, NS
…Automation Systems. As a System Specialist, you are a trusted advisor, team player, and frontline technical expert. You will perform project start-ups, checkout, system programming,…

Boyd Group Services

Customer Service Representative/Service Advisor (Markham)

Markham, ON, Canada

$21 - $29 per hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $21 - $29 per hour
Job type: Full-time
Experience: Minimum: 1 year Customer Service experience, ideally in Automotive Industry
Posting language: English
Posted: Oct 29, 2026

Original job description

Company: Assured Automotive

Great Teams Don’t Happen by Accident

Built with Intent. Driven by YOU.

At Assured Automotive, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.

Ready to grow with a team that’s built for your success? Apply today.

Benefits That Drive Your Success Assured Automotive offers comprehensive benefits as an industry leader, including:

Competitive Pay
Medical, Prescription Drug, Dental & Vision, effective after 1 month of employment
RRSP with company match
Annual Paid Vacation Time Off
Career Growth Opportunities
Ongoing Training
A Professional Atmosphere, Great Working Conditions with Dynamic Leadership
Voluntary Daily Pay option available

Job Description:

At Assured Automotive, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and Central Canada. We provide the knowledge and equipment you need to excel on our team. We also invest in our employees, offering training sessions and assisting with certifications. If you're looking for a new opportunity, we provide career growth, an excellent benefits plan, RRSP matching, and competitive compensation.

The Customer Service Representative is responsible for providing an exceptional customer experience, in person, over the phone and emails. They manage working relationships with customers and insurance partners while providing administrative support for the repair facility team.

Key Job Responsibilities

Ensure consistent execution of WOW (Wow Operating Way) plan.
Provide friendly customer service over the phone, in person and over email
Schedule appointments for vehicle repair using our repair management system
Ensure timely processing of insurance assignments
Prepare repair order with proper documentation
Record all communication with customers or insurance partners during the repair process using ASE
Manage car rental information
Actively apply new knowledge from continuous learning, ensuring a high level of work quality that contributes to operational excellence and a positive NPS.

Minimum Education and/or Experience Required for the Job

High School Diploma
Minimum: 1 year Customer Service experience, ideally in Automotive Industry

Required Knowledge, Skills, & Abilities

Communicate effectively, both verbally and in writing
Ability to multitask and function well in a fast-paced environment
Enthusiastic and friendly demeanor
Strong knowledge of Google platform and Microsoft Office
Strong attention to detail with a high degree of accuracy

Other Requirements Travel, physical requirements, etc.

Valid driver’s license required

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the job.

“Great Teams Don’t Happen by Accident ”

#AASJ

Compensation Details:

Compensation:

$21 - $29 per hour

Compensation is commensurate with skill, education and experience.

Your Success is Our Priority

We believe in investing in our people. From day one, you'll join a professional atmosphere with great working conditions and dynamic leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental, and vision benefits effective after one month of employment. We're dedicated to providing ongoing training and clear paths for career advancement, ensuring you have the tools and opportunities to excel in the exciting and evolving collision repair industry.

Assured Automotive is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, and genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Apply About employer

More about this job

Responsibilities

The Customer Service Representative provides exceptional service to customers and insurance partners through in-person, phone, and email interactions. They are responsible for scheduling vehicle repairs, managing documentation, and providing administrative support to the repair facility team.

Requirements

Candidates must have a high school diploma and at least one year of customer service experience, preferably in the automotive industry. Strong communication skills, proficiency in Google and Microsoft Office, and a valid driver's license are required.

Skills

Customer service
Communication
Multitasking
Scheduling
Administrative support
Google platform
Microsoft Office
Attention to detail
Accuracy
Conflict resolution
Relationship management

Benefits

Medical insurance
Prescription drug coverage
Dental insurance
Vision insurance
RRSP with company match
Annual paid vacation
Career growth opportunities
Ongoing training
Daily pay option

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Automotive
Collision Repair
Insurance Partners
Repair Management System
Administrative Support
Google Platform
Microsoft Office
NPS
Vehicle Repair
Documentation
Car Rental Management
Operational Excellence
Communication Skills
Multitasking

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