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Added 5 mins ago
GL
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Boyd Group Services

General Manager (Langley)

Langley (District), BC, Canada
Surrey, BC, Canada

$80,000 - $95,000 per year · Full-time

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Job details

Pay: $80,000 - $95,000 per year
Job type: Full-time
Experience: Minimum of 3 years leadership experience in a collision repair environment or similar role
Posting language: English
Posted: Nov 9, 2026

Original job description

Company: Boyd Autobody

Great Teams Don’t Happen by Accident

Built with Intent. Driven by YOU.

At Boyd Autobody & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.

Ready to grow with a team that’s built for your success? Apply today.

Benefits That Drive Your Success Boyd Autobody offers comprehensive benefits as an industry leader, including:

Competitive Pay
Medical, Prescription Drug, Dental & Vision, effective after 1 month of employment
RRSP with company match
Annual Paid Vacation Time Off
Career Growth Opportunities
Ongoing Training
A Professional Atmosphere, Great Working Conditions with Dynamic Leadership
Voluntary Daily Pay option available

Job Description:

At Boyd Autobody & Glass, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and Central Canada. We provide the knowledge and equipment you need to excel on our team. We also invest in our employees, offering training sessions and assisting with certifications. If you're looking for a new opportunity, we provide career growth, an excellent benefits plan, RRSP matching, and competitive compensation.

The General Manager’s primary responsibility is providing an exceptional customer experience while leading and maintaining the day-to-day operation of the store in compliance with policies and procedures. The General Manager is responsible to coach each team member’s performance and success in their individual roles. The General Manager will promote and maintain the highest quality standards of professionalism in serving all customers. General Managers are committed to leading by example at all times, while working with team members in achieving the repair facilities KPIs.

Key Job Responsibilities

Ensure consistent execution of WOW (Wow Operating Way) plan
Lead and manage all repair facility personnel
Oversee hiring, training, corrective action and termination
Prepare and manage the annual and monthly operating budget of the collision center
Forecast, target and track monthly sales, profit and expenses
Set performance targets and deliver formal annual performance reviews and informal monthly performance reviews
Monitor and maintain all A/P and A/R relating to the Collision Center
Provide training for all staff as necessary
Ensure all staff wear proper safety gear and adhere to dress code
Open and close the facility daily as per established procedures
Conduct or coordinate daily production meetings/walks to oversee work in progress and delivery dates
Manage all estimates and store capacity
Facilitate monthly Health & Safety and staff meetings. Attend monthly managers meetings
Attend training, information sessions and workshops recommended by our Leadership Team
Maintain a clean and organized repair facility at all times
Monitor all maintenance required for all shop equipment, including the paint booth
Maintain the The Boyd Group KPI’s (Sales/ GP/ EBITA /BHPD/ NPS/ WOW Scores )

Minimum Education and/or Experience Required for the Job

Post-Secondary Education or equivalent
Minimum of 3 years leadership experience in a collision repair environment or similar role

Required Knowledge, Skills, & Abilities

Communicate clearly both verbally and in writing
Ability to multitask and function well in a fast-paced environment
Strong knowledge of Google platform and Microsoft Office
Strong attention to detail with a high degree of accuracy
Capability to engage with all levels of employees
Ability to motivate others utilizing effective coaching tools and management skills

Other Requirements Travel, physical requirements, etc.

Valid driver’s license required

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the job.

Compensation Details

Salary:

$80,000 - $95,000 per year

Compensation is commensurate with skill, education and experience.

Your Success is Our Priority

We believe in investing in our people. From day one, you'll join a professional atmosphere with great working conditions and dynamic leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental, and vision benefits effective after one month of employment. We're dedicated to providing ongoing training and clear paths for career advancement, ensuring you have the tools and opportunities to excel in the exciting and evolving collision repair industry.

Boyd Autobody & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, and genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Apply About employer

More about this job

Responsibilities

The General Manager is responsible for leading daily operations, managing facility personnel, and ensuring high-quality customer service. They must also oversee budgets, track performance KPIs, and maintain compliance with company policies and safety standards.

Requirements

Candidates must have post-secondary education or equivalent and a minimum of 3 years of leadership experience in a collision repair environment. Strong communication, organizational, and coaching skills are required to manage a fast-paced facility effectively.

Skills

Leadership
Collision repair management
Budgeting
Sales forecasting
Performance management
Customer experience
Staff training
Health and safety compliance
Google platform
Microsoft Office
Communication
Multitasking
Coaching
Operations management
KPI tracking

Benefits

Medical insurance
Prescription drug coverage
Dental insurance
Vision insurance
RRSP with company match
Annual paid vacation
Career growth opportunities
Ongoing training
Voluntary daily pay option

Visa sponsorship

Not detected in the job text

Keywords

Collision repair
General Manager
Operations management
KPIs
Budgeting
Sales forecasting
Performance reviews
Health and safety
Google platform
Microsoft Office
Customer experience
Staff training
Leadership
Facility management
Automotive industry
WOW operating way
EBITA
NPS
BHPD
Paint booth maintenance

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