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Boyd Group Services

Operations Support Specialist (Canada West)

Calgary, AB, Canada
AB, Canada
Vancouver, BC, Canada
Victoria, BC, Canada
Winnipeg, MB, Canada
MB, Canada
Saskatoon, SK, Canada

$24.00 - $28.85 per hour · Full-time

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Job details

Pay: $24.00 - $28.85 per hour
Job type: Full-time
Experience: A minimum of 4 years previous experience in a collision repair environment or a similar role
Posting language: English
Posted: Nov 5, 2026

Original job description

Company: Boyd Autobody

Great Teams Don’t Happen by Accident

Built with Intent. Driven by YOU.

At Boyd Autobody & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.

Ready to grow with a team that’s built for your success? Apply today.

Benefits That Drive Your Success Boyd Autobody offers comprehensive benefits as an industry leader, including:

Competitive Pay
Medical, Prescription Drug, Dental & Vision, effective after 1 month of employment
RRSP with company match
Annual Paid Vacation Time Off
Career Growth Opportunities
Ongoing Training
A Professional Atmosphere, Great Working Conditions with Dynamic Leadership
Voluntary Daily Pay option available

Job Description:

At Boyd Autobody & Glass, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and Central Canada. We provide the knowledge and equipment you need to excel on our team. We also invest in our employees, offering training sessions and assisting with certifications. If you're looking for a new opportunity, we provide career growth, an excellent benefits plan, RRSP matching, and competitive compensation.

Job Summary

The Operations Support Specialist leads the Central file closing department, ensuring all Canadian files are accurate, meet documentation requirements, and comply with Insurance Partner policies.

Key Job Responsibilities

Store Support: Store support virtual/email communication, Invoices corrections, Flat Rate flagged labor corrections, Payroll/Petty Cash Support, Posting all missed payment notifications from Accounting to ensure RO's reflect accurate information. Investigating all payment inquiries for accounting. Posting invoice corrections/ missed invoices, Entegral Certifications being kept up to date for BC, Month end support, very intense time Assisting in AR collections over 60 days, AP Unposted Tracker support, Monthly Shop AR Adjustments
Special Projects: Quarterly reconciliations: A/R - Parts credits, Audit Support (Internal & External) ,Assist CIP Team as required, Key Metric Audits
Daily File Closing: Daily file review & closing, Communication with Shops, File auditing for documentation and revenue recognition compliance, Maintain File closing tracker

Minimum Education and/or Experience Required for the Job

Post-secondary education or equivalent
A minimum of 4 years previous experience in a collision repair environment or a similar role

Required Knowledge, Skills, & Abilities

Excellent verbal and written communication.
Excellent organizational skills and ability to multi-task and shift priorities.
Skilled at developing and delivering training content and leading large workshops.
Interpersonal skills necessary to interact effectively with a variety of individuals, including internal and external partners.
Experience influencing others, including senior leaders.
Ability to interpret and analyze data and make recommendations based on findings.
Proficient in time management skills.
Required to take task oriented initiative.
Detail oriented with strong technical, analytical and problem-solving skills.

Other Requirements Travel, physical requirements, etc.

Travel when necessary
Required to be in office 2-3 Days a week

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the job.

#BASJ

Compensation Details

Hourly:

$24.00 - $28.85 per hour

Compensation is commensurate with skill, education and experience.

Your Success is Our Priority

We believe in investing in our people. From day one, you'll join a professional atmosphere with great working conditions and dynamic leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental, and vision benefits effective after one month of employment. We're dedicated to providing ongoing training and clear paths for career advancement, ensuring you have the tools and opportunities to excel in the exciting and evolving collision repair industry.

Boyd Autobody & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, and genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

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More about this job

Responsibilities

The Operations Support Specialist leads the central file closing department by ensuring documentation accuracy and compliance with insurance partner policies. They provide administrative support to stores, including invoice corrections, payroll assistance, and accounts receivable collections.

Requirements

Candidates must have post-secondary education or equivalent and a minimum of 4 years of experience in a collision repair environment. Strong analytical, communication, and organizational skills are required to manage file audits and shop support tasks.

Skills

File auditing
Invoice reconciliation
Payroll support
Petty cash management
Accounts receivable
Accounts payable
Data analysis
Time management
Communication
Training delivery
Problem-solving
Organizational skills
Multi-tasking
Collision repair knowledge

Benefits

Medical insurance
Prescription drug coverage
Dental insurance
Vision insurance
RRSP with company match
Annual paid vacation
Career growth opportunities
Ongoing training
Daily pay option

Visa sponsorship

Not detected in the job text

Keywords

Collision repair
Operations support
File closing
Accounts receivable
Accounts payable
Invoice reconciliation
Payroll
Petty cash
Entegral
Audit support
Revenue recognition
Compliance
Data analysis
Training
Workshops
Documentation
Insurance partner policies
Shop support
Reconciliation
Administrative support

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