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Boyd Group Services

Repair Planner - Collision (North York)

Thornhill, ON, Canada
Toronto, ON, Canada

$55,000 - $80,000 per year · Full-time

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Job details

Pay: $55,000 - $80,000 per year
Job type: Full-time
Experience: A minimum of 2 years previous experience of a collision repair estimating or a similar role
Posting language: English
Posted: Oct 8, 2026

Original job description

Company: Assured Automotive

Great Teams Don’t Happen by Accident

Built with Intent. Driven by YOU.

At Assured Automotive, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.

Ready to grow with a team that’s built for your success? Apply today.

Benefits That Drive Your Success Assured Automotive offers comprehensive benefits as an industry leader, including:

Competitive Pay
Medical, Prescription Drug, Dental & Vision, effective after 1 month of employment
RRSP with company match
Annual Paid Vacation Time Off
Career Growth Opportunities
Ongoing Training
A Professional Atmosphere, Great Working Conditions with Dynamic Leadership
Voluntary Daily Pay option available

Job Description:

At Assured Automotive, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and Central Canada. We provide the knowledge and equipment you need to excel on our team. We also invest in our employees, offering training sessions and assisting with certifications. If you're looking for a new opportunity, we provide career growth, an excellent benefits plan, RRSP matching, and competitive compensation.

Job Summary

The Collision Repair Planner serves as a central figure in the restoration process, coordinating safe and efficient vehicle repairs to pre-accident status. This role involves active collaboration with technical teams, clients, and insurance partners to establish precise repair strategies and completion schedules. Success in this position requires maintaining rigorous quality standards while ensuring a professional and positive customer experience within a high-volume operational environment. Key requirements include the ability to effectively prioritize and manage multiple tasks simultaneously while contributing to a collaborative and supportive team culture.

Key Job Responsibilities

Audits initial estimate and ensure compliance to Boyd Estimate Practice & Procedures. Conducts final repair plan meeting.
Accurate diagnosis of the collision damage including structural and mechanical damage. Accurate diagnosis of refinishing operations. Communicates all customer requests and needs to appropriate team members.
Assigns body technician(s) to specific jobs as required.
Orders parts & arranges sublet repairs with vendors when required for each RO. Completes appraisals and supplements as required within 24 hours of delivery.
Ensures proper work flow throughout the collision center with the production supervisor. Communicates clearly the repair process, and addresses all questions to ensure client’s confidence.
Maintains at least a 40% GP on all appraisals. Maintains a 50% Repair vs. Replace on all appraisals.
Adheres to all required Insurance procedures, guidelines and programs. Utilizes daily insurance programs & tools (Progi/ APU/ ARMS/ ALLDATA /Progi Sync).
Works with the production supervisor on any repair related concerns or supplements.
Communicates updates with customers and insurance claims adjusters as required. Communicates and negotiates with insurance claims appraisers and image desk staff
Ensures proper file documentation in Management Information Systems (MIS). Daily balancing and blueprinting of the appraisals in MIS for file closing. Manages all final quality inspections on each vehicle prior to delivery.

Minimum Education and/or Experience Required for the Job

High School Diploma or equivalent
A minimum of 2 years previous experience of a collision repair estimating or a similar role
Comprehensive knowledge of estimating software Audatex, Mitchell
I-Car Registered (Gold Class) or I-Car Registered (working towards Gold Class certification)

Required Knowledge, Skills, & Abilities

Communicates effectively, both verbally and in writing
Strong attention to detail and a high degree of accuracy
Ability to interpret work scope from vehicle estimates or work orders
Comprehensive knowledge of vehicle repair practices
Customer Service Oriented and strong organizational skills

Other Requirements Travel, physical requirements, etc.

Effectively work in a fast-paced environment, demonstrating multi-tasking ability while working under pressure

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the job.

#AAEST

Compensation Details:

Salary:

$55,000 - $80,000 per year

Compensation is commensurate with skill, education and experience.

Your Success is Our Priority

We believe in investing in our people. From day one, you'll join a professional atmosphere with great working conditions and dynamic leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental, and vision benefits effective after one month of employment. We're dedicated to providing ongoing training and clear paths for career advancement, ensuring you have the tools and opportunities to excel in the exciting and evolving collision repair industry.

Assured Automotive is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, and genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

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More about this job

Responsibilities

The Collision Repair Planner coordinates safe and efficient vehicle repairs by collaborating with technical teams, clients, and insurance partners. They are responsible for accurate damage diagnosis, estimate auditing, and managing the repair workflow to ensure quality standards are met.

Requirements

Candidates must have a high school diploma and at least 2 years of experience in collision repair estimating or a similar role. Proficiency in estimating software like Audatex or Mitchell and I-Car certification are required.

Skills

Collision repair estimating
Audatex
Mitchell
I-Car certification
Vehicle damage diagnosis
Parts ordering
Sublet repair coordination
Customer service
Blueprinting
Quality inspection
Insurance claims processing
Multi-tasking
Attention to detail
Communication
Organizational skills
Technical documentation

Benefits

Medical insurance
Prescription drug coverage
Dental insurance
Vision insurance
RRSP with company match
Annual paid vacation
Career growth opportunities
Ongoing training
Voluntary daily pay

Visa sponsorship

Not detected in the job text

Keywords

Collision repair
Estimating
Audatex
Mitchell
I-Car
Blueprinting
Insurance claims
Progi
APU
ARMS
ALLDATA
Progi Sync
Vehicle repair
Structural damage
Mechanical damage
Refinishing
Management Information Systems
Quality control
Appraisals
Supplements
Production supervisor
Customer experience
Collision center
Repair planning
Automotive industry

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