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Added 2 mins ago
BC
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BC
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Added 18 mins ago
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Added 31 mins ago
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Boyle-McCauley Health Care

Client Support Worker (CSW) - Evenings

Edmonton, AB, Canada

$20.16 to $27.02 CAD / hour · Full-time

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Job details

Pay: $20.16 to $27.02 CAD / hour
Job type: Full-time
Posting language: English
Posted: Oct 5, 2026

Original job description

About Radius Community Health & Healing (formerly Boyle McCauley Health Centre)

Radius Community Health & Healing provides interdisciplinary, comprehensive, and person-centered primary health care for vulnerable Edmontonians with complex needs. Through primary care and health promotion, Radius improves the quality of life of individuals who face multiple barriers to accessing health services.

Within Radius, the SCS (Supervised Consumption Service) is part of a range of evidence-based services that support prevention, harm reduction and treatment for Albertans living with substance misuse. SCS provides a place where people can use substances in a monitored, hygienic environment to reduce harm from substance use while offering wrap-around services such as counselling, social work and referrals to housing and treatment and works collaboratively with the rest of Radius to provide individualized services to meet service user's needs.

Job Description

Within the clinic space, CSWs are responsible for monitoring and supervising common client space, screening and triaging clients for entry into our facility, and working with the clinic teams and care providers.

Within the SCS, the CSW will provide direct client care to program participants accessing the consumption site. Emphasis will be placed on forming relationships with clients, establishing rapport, supervising and monitoring substance use, and assisting and treating potential signs of overdose as clinically indicated. CSWs will also facilitate clients' connection between the SCS and all programs at Radius.

Position

1.0 FTE - 12:30pm-8:30pm Monday-Thursday 9:00am-5:00pm Friday

Key Responsibilities

Build relationships with service users
Provide referrals to support services
Provide education and counselling on safer drug use, harm reduction, and sexual health
Provide overdose prevention education and Naloxone training for take-home Naloxone kits.
Assist with overdose emergencies under the direction of a nurse and follow their direction
Assist the nurse with monitoring service users, and bring medical concerns to their attention
Work with a nurse to patrol, monitor, and connect individuals around the Radius neighborhood.
Assist community with drug poisonings, harm reduction counselling, and overdose response
Build rapport and relationships with community members to increase their utilization of Radius healthcare and social services

Qualifications

Current Basic Cardiac Life Support - Healthcare Provider (BCLS-HCP)
Mandatory vulnerable sector check and suitable criminal record check
Able to balance numerous demands and conflicting priorities, strong problem-solving skills
Knowledge and experience working with both diverse and vulnerable populations
Understanding of trauma informed care and social determinants of health

Preferred Qualifications

Experience applicable to the position (social work, psychology, sociology, addictions counselling, criminal justice, ext.)
Mental health, addictions, emergency and harm reduction experience
Non-Violent Crisis Intervention training
Mental Health First Aid and Applied Suicide Intervention Training
Knowledge of problems encountered by Indigenous people in using health care services
Knowledge and experience surrounding homelessness
Knowledge of social support services available in Edmonton and surrounding areas

Skills and Competencies

Able to balance numerous demands and conflicting priorities, strong problem-solving skills
Be able to work both co-operatively within a multidisciplinary team and independently in a self-directed and accountable manner.
Excellent written and verbal communication skills
Has a good understanding of trauma-informed care and must be able to operate within a harm reduction model of care
A kind, non-judgmental approach to working with service users and the ability to work within a harm reduction model of care
Ability to demonstrate patience and understanding for those with addictions and behavioral disorders
Knowledge and operation of Microsoft Outlook, Word and Excel

Equal Opportunity Employer

Radius Community Health and Healing is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment where all employees are respected and valued. We do not discriminate on the basis of race, color, ethnicity, national origin, gender, gender identity, sexual orientation, age, disability, religion, marital status, veteran status, or any other characteristic protected by applicable law. We encourage individuals from all backgrounds to apply and join our team, and we are committed to providing equal opportunities for all qualified applicants. Accommodations for applicants with disabilities will be provided upon request.

Land Acknowledgement

Radius respectfully acknowledge that we are located within Treaty 6 territory, and Metis Nation of Alberta Region 4. We acknowledge this land as the traditional home for many Indigenous Peoples including the Cree, Blackfoot, Metis, Nakota Sioux, Dene, Saulteaux, Anishinaabe, Inuit, and many others whose history, languages, and cultures continue to influence our vibrant community.

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More about this job

Responsibilities

The Client Support Worker will supervise the supervised consumption service, monitor client safety, and provide direct care including overdose response and harm reduction counselling. They will also facilitate connections between service users and various healthcare or social support programs within the community.

Requirements

Candidates must possess a current Basic Cardiac Life Support (BCLS-HCP) certification and pass a vulnerable sector criminal record check. Preferred qualifications include experience in social work, addictions, or mental health, along with knowledge of trauma-informed care and harm reduction models.

Skills

Harm reduction
Overdose prevention
Naloxone training
Crisis intervention
Trauma-informed care
Social work
Addictions counselling
Client triage
Relationship building
Mental health support
Basic cardiac life support
Problem-solving
Communication skills
Case management
Community outreach

Visa sponsorship

Not detected in the job text

Keywords

Supervised Consumption Service
Harm Reduction
Overdose Prevention
Naloxone
Trauma-Informed Care
Social Determinants Of Health
Addictions Counselling
Mental Health First Aid
Crisis Intervention
BCLS-HCP
Vulnerable Populations
Case Management
Community Health
Social Services
Microsoft Outlook
Microsoft Word
Microsoft Excel
Primary Health Care
Indigenous Health
Homelessness

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