Data Coordinator

About Radius Community Health & Healing (formerly Boyle McCauley Health Centre)

Radius Community Health & Healing (Radius) provides interdisciplinary, team based, integrated, comprehensive, and person-centered primary health care for vulnerable Edmontonians with complex needs. Through primary care and health promotion, Radius improves the quality of life and well-being of populations and individuals who face multiple barriers to accessing health services. Radius achieves this by providing the highest standard of evidence-informed and client focused inter-professional care. We collaborate with our clients to address the broad determinants of health.

Job Description

Radius Community Health & Healing is growing - and we want you to be part of our team! We’re thrilled to offer an exciting new opportunity for a Data Coordinator who’s ready to make a real impact. This brand-new role puts you at the heart of Quality Improvement, giving you the unique chance to build and shape the position from the ground up. If you’re passionate about innovation, growth, and making a difference in community health, Radius Community Health & Healing could be the ideal place for you.

The Data Coordinator plays a critical role in assessing the impact and effectiveness of programs and services, using data-driven indicators to enhance accessibility, quality of service, and overall organizational efficiency and efficacy. This position supports organizational evaluation, quality improvement and reporting activities, helping maintain high-quality data and providing information for continuous learning, strategic planning, and program development. The Data Coordinator is instrumental in cultivating a culture of accountability, continuous improvement, and evidence-based decision-making across the organization.

Key Responsibilities:

• Collaborate with staff across programs and departments to support organizational goals, share knowledge, solve problems, and contribute to quality improvement and evaluation activities.
• Collect, maintain, and audit organizational data to ensure accuracy, completeness, consistency, and integrity.
• Conduct data-quality reviews and support Electronic Medical Record (EMR) and administrative data cleanup, coding validation, and record maintenance.
• Track performance metrics, analyze quantitative and qualitative data, identify trends, and provide actionable insights to support program planning, evaluation, and continuous improvement.
• Collaborate with internal teams to understand data needs and ensure timely and accurate reporting.
• Assist in the development and documentation of data management procedures and workflows. 
• Support organizational quality improvement initiatives by providing training, tools, and guidance that promote data literacy, accountability, and evidence-informed decision-making.
• Ensure transparency, accountability, and alignment in data reporting processes.
• Monitor emerging trends and best practices in evaluation, healthcare quality, and data use.
• Champion a culture of continuous improvement and knowledge sharing.
• Attend meetings as required. 
• Ensure adherence to ethical standards, privacy laws, and organizational policies in all data work.
• Maintain high standards of confidentiality and security throughout all processes.
• Prepare recurring and ad hoc reports, summary tables, and dashboards using Excel and other tools. 

Qualifications:

• Post-secondary education in public health, health sciences, social sciences, research, data management, information systems, or a combination of equivalent lived and work experience.  
• Experience with data entry, data cleaning, data management, research support, or administrative coordination.  
• Strong attention to detail and commitment to data accuracy and consistency.
• Proven experience working with sensitive information and understanding privacy and confidentiality obligations.  
• Proficiency in Microsoft Excel, including data organization, formulas, filters, and pivot tables. 
• Strong organizational, time-management, and problem-solving skills. 
• Ability to work independently, manage competing deadlines, and ask for clarification or escalate issues appropriately. 
• Experience working in health care, social services, homelessness, harm reduction, nonprofit, or community-based settings is preferred.
• Familiarity with EMRs, ICD-9-CA/CCI coding, clinical documentation review, or health-information data is considered an asset.
• Experience developing reports, data dictionaries, or standard operating procedures. 
• Knowledge of FOIP, HIA, PIPEDA, or other relevant privacy legislations.
• Experience training or supporting staff on data entry, reporting tools, or data-quality practices.  
• Clear written and verbal communication skills, including the ability to explain data issues to non-technical colleagues. 

Benefits

At Radius, we’re committed to enhancing our employees' well-being with a comprehensive benefits package designed to support both personal and professional growth. Radius offers:

• 1 work from home day per week following the successful completion of the Probationary Period
• Employee Assistance Plan (EAP): All employees have access to confidential counseling and access to a wide range of resources for personal and professional challenges. Our EAP is here to support your overall well-being.
• Benefits available to all permanent, full-time employees after a defined waiting period:
• Comprehensive medical, dental and vision benefits: Premiums are fully covered by Radius
• Long-Term Disability, Life Insurance, Accidental Death and Dismemberment, and Critical Illness Coverage: Mandatory enrollment, employees are responsible to pay premiums.
• Lifestyle Spending Account: Wide variety of options available to spend an annual allowance
• Group Retirement Savings Plan

Equal Opportunity Employer

Radius Community Health and Healing is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment where all employees are respected and valued. We do not discriminate on the basis of race, color, ethnicity, national origin, gender, gender identity, sexual orientation, age, disability, religion, marital status, veteran status, or any other characteristic protected by applicable law. We encourage individuals from all backgrounds to apply and join our team, and we are committed to providing equal opportunities for all qualified applicants. Accommodations for applicants with disabilities will be provided upon request.

Land Acknowledgement

Radius respectfully acknowledges that we are located within Treaty 6 territory, and Metis Nation of Alberta Region 4. We acknowledge this land as the traditional home for many Indigenous Peoples including the Cree, Blackfoot, Metis, Nakota Sioux, Dene, Saulteaux, Anishinaabe, Inuit, and many others whose history, languages, and cultures continue to influence our vibrant community.